Achieving Diversity in the Digital Response During and Beyond COVID-19
Join our expert panel as they discuss: How will digitalisation meet the requirements and enhance care of patients with specific needs, such as learning disabilities? Where are the assumptions of many products and services and how have these resulted in services which are lacking? What do we need to do to see change? How poor access and a non-inclusive digital infrastructure can act as a major health determinant for patients in addition to physical, socioeconomic and personal behaviours Digital Literacy: acknowledging the gaps and last mile delivery. Who is not online, and how do we get information to people? How do language/communication barriers contribute towards inequalities? Reaching and managing those with multifaceted challenges sitting within lower socio-economic groups Avoiding digital exclusion - as we provide more digital solutions, are we creating more opportunities or disadvantages? Panellists: Chair: Dr Shera Chok, Co-Founder, Shuri Network / GP, Tower Hamlets - Ijeoma Azado, Associate Director, Clinical and Health Service Design, National Digital Services (NDS) Scotland - Kevin Holton, Head - Experience of Care and Equalities and Health Inequalities, NHS England - Emma Stone, Director of Design, Research and Communications, Good Things Foundation - Andrew Griffiths, Chief Executive, FEDIP (and former CIO Wales)