93 minutes | Aug 4th 2020

Book 1, Episode 7: Chapter 15 & The Great Separator. What Did the Modern Customer Experience Look like in 2015 and What Does the Great Separator Mean for 2020 & Beyond?

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. In the final episode of Book 1, Customer Service is Just Foreplay: The Modern Customer Experience Will Separate You […]
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