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Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about clients’ rights of access to records. We discuss catching up to rights of access norms as mental health clinicians, mainstream awareness of clients’ rights, GDPR (European privacy law), privacy as a human right,  psychotherapy notes/process notes, how things vary state to state, your right to withhold records, records in couples and family therapy cases, implications for the therapeutic alliance, and our upcoming live training and workshop with Eric Strom on this topic. Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources PCT CE Presentation + Practical Application Workshop: How We Need to Give Clients Access to Their Records, Now and in the Future  Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) PCT's Group Practice HIPAA Security Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about choosing services that are holistically beneficial for group practice + support HIPAA compliance.  We discuss facilitating and supporting HIPAA compliance, selecting tech that meets the needs of you + your team, how having systems that meet the needs of your practice can support HIPAA compliance, security circles, Business Associate Agreements, device management, choosing services based on your priorities, and we share group practice tech ‘recipes’ so you can mix and match the services you need.   Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources PCT Article: 4 Recipes for HIPAA-Secure, Practice-Efficient Service Selection Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) PCT's Group Practice HIPAA Security Programs  

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about new record-keeping regulations that will be impactful for group practice owners. We discuss client rights of access to records, mental health privacy/confidentiality vs medical privacy/confidentiality, contexts for writing notes, open notes, ONC certified EHRs, information blocking, how to think about records going forward, the future of practice management systems, examples of what having open notes might look like, and our upcoming (Feb 12th) CE event on this very topic. Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources FREE live CE event: Vital Group Practice Update on Upcoming HIPAA Changes, Open Notes, and Recent HIPAA Enforcement, 2021 Edition  Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) Staff HIPAA & Teletherapy Training

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking with Maureen Werrbach from The Group Practice Exchange about expanding to meet the increased need for mental health services right now.  We discuss the increase in demand for help during COVID-19, clinicians starting their own solo practice, what sets your practice apart, defining and building practice culture, supervision, building your therapist base, aligning with your business goals, rockstar vs. superstar employees, compensation structures, breakeven analyses, community engagement, making decisions based on your mission and values, and COVID-19 silver linings.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources The Group Practice Exchange Group Practice Owner's Summit Remote Workplace HIPAA Security Module (document pack + training)   Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) Staff HIPAA & Teletherapy Training

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about how to manage remote offices in your group practice in a way that's HIPAA-friendly.  We discuss why we’re talking about remote offices again, being proactive vs. being reactive, developing up a standardized process for setting up a remote office, registering remote offices, accountability, team culture, boundaries, restricted areas, phishing scams, managing sensitive data at home, planning for the long term and the short term, firewalls, and our new Remote Workplace HIPAA Security Module, which makes all of this easy peasy.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Remote Workplace HIPAA Security Module (document pack + training) Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) Staff HIPAA & Teletherapy Training

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about the information blocking rule that will go into effect on April 5, 2021.  We discuss how the rule applies to clinicians, the open notes rule (aka information blocking), psychotherapy notes, practice management systems, certified EHR systems, switching systems, client’s rights of access, harm exceptions, buffer time, cost-benefit analysis, being proactive vs. reactive, and an excellent analogy courtesy of a friend of the pod, Eric Strom.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) -- with special celebratory launch offer. Free presentation: Federal “Open Notes Rule”, Active Next Week, Explained by Eric Ström, JD PhD LMHC and Roy Huggins, LPC NCC Group Practice Tech Podcast: Episode 130: [Practice Management] Implications of the Federal "Open Notes" Rule  PCT's Group Practice HIPAA Security Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about wassails and holiday carols. Kidding! We’re talking about how to manage your team remotely.  We discuss managing standard of care in different environments, key components to have in place in environments where there’s client info, home and mobile offices, restricted areas and escort-only areas, enforcing privacy at home, locking up devices, ethical standard vs HIPAA standard, double lock rules, risk management, full disk encryption, shredding documents, Bring Your Own Device policies, secure connections, WiFi guidelines, VPNs, viruses and phishing attacks, how to spot phishing scams, and security reminders.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) -- with special celebratory launch offer. On-demand training: Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues (1 CE credit hour, legal-ethical) from PCT's Staff HIPAA Trainings PCT's Group Practice Teletherapy Programs    PCT's Group Practice HIPAA Security Programs   

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about recording teletherapy sessions.  We discuss whether clients can record on their end, keeping recordings secure, adding recordings to client files, consents to have in place, informed consent for recording, recording in-person vs. recording teletherapy, supervision via teletherapy, screen capture software, documentation, the availability standard and destroying recordings, Google Workspace, storage on a device vs in the cloud, device security, and do’s and don’ts for recording sessions.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) - with special celebratory launch offer. PCT's Group Practice Teletherapy Programs    PCT's Group Practice HIPAA Security Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking with Dr. Tara Sanderson about supervision and leadership in a group practice context.  We discuss reasons to become a supervisor, supervision as a business model, skills to equip interns with, developing ethical critical thinkers, using values to guide decision making, the clinician side vs. the business owner side, the three hats of practice ownership (boss hat, clinician hat, and employee hat), using the hats to make decisions, specific resources that Tara has found useful, note writing, Google sites, Google Workspace, and planning enough time for supervision. Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) -- with special celebratory launch offer. PCT's Group Practice HIPAA Security Programs (including contingency planning policy, worksheets and example plans)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about contingency planning.  We discuss how 2020 is the poster year for contingency planning, short term vs long term plans, HIPAA standards, risk management, backups, performative HIPAA compliance, emergency mode operation plans, business continuity, being proactive vs. reactive, learning things the hard way (2020!), criticality analysis, risk analysis, and normal operations vs contingency plans for emergencies. Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) -- with special celebratory launch offer. PCT's Group Practice HIPAA Security Programs (including contingency planning policy, worksheets and example plans) PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about managing and leveraging online forms in your group practice.  We discuss form functionality, online forms for telehealth, ease of use + convenience, form security, HIPAA identifiers, when PHI becomes your responsibility, Google Forms, what to ask in contact forms, what kind of information can go on secure forms, specific software options to use, and as always, security, optimization, and privacy.   Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) -- with special celebratory launch offer. PCT's Group Practice HIPAA Security Programs PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about constructive things that you can do to positively impact the future, especially in terms of access to behavioral health care.  We discuss why we decided to record this week, the increased need for therapy services right now, advocating with insurance companies for telehealth, clarity and parity around telehealth payment, toxic positivity, legislative advocacy, direct to client care, getting the attention of your representatives, and group practice office hours. Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources H.R.7663 - Protecting Access to Post-COVID-19 Telehealth Act of 2020 Help Protect Telehealth Access for Our Seniors - Urge your Representatives to Cosponsor H.R. 7663! Episode 126: [The Teletherapy Lawyer] How Are We Going to Get Teletherapy Payment Parity After COVID? Group Practice Office Hours (direct support and consultation service from PCT and Eric Strom, JD PhD LMHC) (with special celebratory launch offer)

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about the upcoming federal Open Notes Rule, which goes into effect on November 2, 2020.  We discuss who needs to know about this new rule, the short term and long term effects of this rule, the electronic health records initiative, quality and coordination of care, the 21st Century Cures Act (and how it is not HIPAA), information blocking, opennotes.org, exceptions to the rule, certified EHR systems, rights of access, the difference between psychotherapy notes and progress notes, and our upcoming webinar with Eric Strom on this topic.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Free presentation: Federal “Open Notes Rule”, Active Next Week, Explained by Eric Ström, JD PhD LMHC and Roy Huggins, LPC NCC New PCT Support Service for Group Practice Leaders: Group Practice Office Hours Consultation Service (with Eric Strom too!) -- special introductory offer.

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about why internet phone, or VoIP (which stands for Voice over Internet Protocol), is such a useful tool to have in your toolbox. We discuss client communication between sessions, the circle of control of the practice over personal devices, keeping client data discoverable to the practice, board complaints, separating personal systems from clinical systems, preventing liability, business associate agreements, specific VoIP options that we recommend (and why!), requests for non-secure communications, why VoIP is particularly helpful for remote teams, and our upcoming CE course on working from home.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources:  Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues PCT CE Training (live and recorded, 1 legal-ethical CE credit hour) PCT's Group Practice HIPAA Security Programs PCT's Group Practice Teletherapy Programs  

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about the increasing demand for teletherapy and hiring clinicians for teletherapy only in your group practice.  We discuss how to increase capacity to meet growing client need, hybrid providers, the pros and cons of teletherapy only providers, office space concerns, insurance coverage for telehealth, culture change for your providers, developing workplace culture remotely, using supervision to expand your provider base, the future of insurance reimbursement for teletherapy, payment parity, contingency plans, ethical and legal standards of care, what to think about when hiring right now, and some tools we recommend.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources:  Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues PCT CE Training (live and recorded, 1 legal-ethical CE credit hour) PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. This time, we’re talking to Dr. Jeremy Sharp from The Testing Psychologist about remote assessments.  We chat with Jeremy about the background of tele-assessment, the efficacy of tele-assessment, how to re-norm instruments for tele-assessment, equivalency studies, proctors, at-home testing, remote/in-office hybrid models, AI based assessments, best practices, insurance coverage for tele-assessments, navigating the technology, and our upcoming webinar with Jeremy on this topic.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources:  PCT's CE Training with Dr. Jeremy Sharp (live and on-demand): Tele-Assessment: The Research & Practice of Remote Testing The Testing Psychologist PCT's Group Practice Teletherapy Programs

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. This time, we’re talking to Eric Strom, JD, PhD, LMHC, about telehealth payment parity laws and how they have changed in the wake of COVID-19.  We chat with Eric about what payment parity means, shady shenanigans by insurance companies, loopholes, variations state by state, advocacy, specific ways to get involved in advocacy, and removing barriers to care. Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources:  Eric Strom, JD, PhD, LMHC, at Strom Consulting PCT CE training: Teletherapy From the Home or Mobile Office: HIPAA, Ethical, and Standard of Care Issues course (live presentation on 10/30/2020!)  Person Centered Tech's Group Practice Teletherapy Program  

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. This time, we’re talking about hackers + we have a spooky story for you!  We discuss how scams are getting increasingly sophisticated, social engineering, preying on a lack of knowledge, security reminders, phishing + phone scams, how to be aware of social engineering scams, password strength, and meme-ing security reminders.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Security Reminder Resources:  TherapyNotes video "How to Protect Your Electronic Records Against Phishing" Last Week Tonight with John Oliver "Edward Snowden on Passwords: Last Week Tonight with John Oliver (HBO)" Person Centered Tech's Group Practice Staff HIPAA Training  Person Centered Tech's HIPAA Security Program

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. This time, we’re talking about managing HIPAA compliance with employees vs. independent contractors.  We discuss Business Associate Agreements, organizing things for HIPAA compliance,  the IRS 20 factor test vs the ABC threshold, risk analysis, practice management systems, mail cubbies, behavioral controls vs. technical controls, technical measure solutions, and scope of responsibility.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Structuring Your Group Practice for Success- Considerations for Contractors VS Employees: A free webinar from PCT, with the marvelous Maureen Werrbach of the Group Practice Exchange Group Practice HIPAA Security Compliance programs (for both the contractor and employee model) from Person Centered Tech “1099 or Employee?" A free informational resource from the Group Practice Exchange

Welcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. This time, we’re talking about onboarding new clinicians to your group practice quickly, easily, and most importantly, correctly.  We discuss lists, policy + procedure manuals, employee manuals, automation, infrastructure to put in place so you can automate successfully, BYOD, software that is helpful in onboarding, documentation, onboarding virtually, letting your practice’s personality and values influence onboarding, and of course, HIPAA.  Listen here: https://personcenteredtech.com/group/podcast/ Stay tuned for future episodes! For more, visit our website. Resources Role-based Staff HIPAA trainings by Person Centered Tech Group practice programs with Person Centered Tech:  Includes Workforce Manual, role-based HIPAA training (CE for clinical staff,) training assigning, reminding and tracking, Bring Your Own Device Policy, BYOD registration form, step-by-step device-specific tutorials for configuring required technical security measures, and much, much more! Group Practice Teletherapy Program and a la carte components that include Teletherapy Policy & Procedure Manual and 4 CE credit hour Clinical Staff Teletherapy training