075 - How to Scale a Knowledge-Based, Less Automate-able, Business - Jeff Allain
In this episode, learn how to scale a knowledge-based, people-based business like law, accounting, fractional executive leadership, and even highly skilled physical services like plumbing, installation, technical and support.
Jeff Allain, founder and CEO of New Economy, scaled his company to 13 people (so far) who provide financial services (Bookkeeping, Accounting, Fractional CFO and Tax) to investor-backed startups and founder-led businesses.
How do you make that work? Jeff shares what he found to be the prerequisites for success in terms of clarity about what you want and being uncompromising about finding and developing the right people. He talks about how he productized his services, what he did to enable himself to let go of personally doing client service, how he redirects clients to look to his team and not himself for help, and the kinds of training, processes, and systems he built and uses.
Listen to the interview on Apple podcasts (https://podcasts.apple.com/us/podcast/win-win-an-entrepreneurial-community/id1465488607), wherever you normally get your podcasts, or listen on the web at http://WinWin.Cast.Rocks.