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FutureVision Conversations

5 Episodes

27 minutes | Dec 4, 2020
How IKEA Connects 150 Million Members (and Counting)
Every hour, more than 1,800 people join IKEA Family, one of the world's largest brand loyalty programs. Find out how it's strengthening those customer relationships in this podcast with Aaron Mitchell, IKEA’s Global VP of Customer Engagement and Loyalty, and Rebecca Bezzina, SVP and Managing Director of R/GA London. Song: “City Hideout” by Julien Rimailho For more, visit: rga.com/futurevision
32 minutes | Nov 29, 2020
How Amazon and R/GA are Accelerating Commerce Innovation
On our latest podcast, Amazon’s Toni Knowlson and R/GA’s Ciaran Park discuss how brands can lean into pandemic-driven shifting behaviors and turn them into opportunities to create value for consumers. Music: “City Hideout” by Julien Rimailho For more, visit rga.com/futurevision
33 minutes | Nov 20, 2020
How E.ON is Transforming for a Sustainable Future
Axel Löber, SVP & Head of Global Brand and Marketing at E.ON, shares with R/GA’s Sascha Martini how E.ON is transforming its CX and brand experience to help customers become sustainability champions in our latest podcast. Music: “City Hideout” by Julien Rimailho For more, visit rga.com/futurevision
32 minutes | Nov 13, 2020
Data Innovation Pt. 3: Elevating CX Through Empathy and Trust
Sheila Colcasure, Global Chief Digital Responsibility and Public Policy Officer, IPG Kinesso, and R/GA Global Head of Data Peter Smith discuss the business and human case for customer-centric data responsibility in part three of our data podcast series. Music: “City Hideout” by Julien Rimailho For more, visit rga.com/futurevision
27 minutes | Nov 11, 2020
Data Innovation Pt. 2: Emerging Technologies and Startups to Watch
R/GA’s Peter Smith and Josh Daghir explore emerging technologies and startups that are innovating on customer-centric data responsibility in part two of our data podcast series. Music: “City Hideout” by Julien Rimailho For more, visit https://rga.com/futurevision
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