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In this special podcast episode, EFG's Chief Revenue Officer, Eric Fifield hosts a conversation with two General Managers from the Moritz Auto Group, Jim Hardick and Matt Ducote. These three industry veterans discuss Jim and Matt's decision to invest in compliance training in 2023, answering the questions "why now?" and "what results are they looking to achieve?"You can learn more about EFG's training services here: https://www.efgcompanies.com/services/training-services/Have a question for the podcast? Email us at trainingservices@efgusa.com.

Is your dealership ready for electric vehicles?EFG's Senior Product Manager and resident electrical engineer, Nilesh Pate discusses three things dealers need to ask today to equip their dealerships with the necessary charging stations for an EV future.Have questions for us to answer on the podcast? Email us here: trainingservices@efgusa.com 

Original Air Date: March 16, 2022Listen to EFG’s Vice President of Powersports, Glenice Wilder and EFG’s Senior Powersports Claims Adjuster, Dave Strebeck discuss the benefits of training all dealership departments to work together.  Finish the podcast with actionable steps you can take today to drive efficiency and cultivate better customer service throughout the sales and ownership lifecycle.

Original Air Date: May 26, 2022EFG Vice President of Powersports, Glenice Wilder, hosts Joe Garcia, the General Manager of Vicars Powersports to talk all things powersports, including the impact of the pandemic and the future of the powersports retail dealer.    Learn more about how EFG helps powersports dealers generate lasting success here: https://www.efgcompanies.com/who-we-serve/for-powersports-dealers/

Original Air Date: Sept 1, 2022How do you handle cash customers?  Does your team:  work to sell protection products to these customers;  flip them to financing; or  just process the cash deal and move on? In our latest Peak Powersports Profitability Podcast, EFG's Glenice Wilder and Shane Hildy tackle cash customer best practices for your dealership to implement today.   Learn more about EFG's services for Powersports Dealers:  https://www.efgcompanies.com/who-we-serve/for-powersports-dealers/   Have a question for us to address on the podcast? Email us at EFGPowersports@efgusa.com

Listen in as EFG's Vice President of Training and Recruiting, Kim Kotz Carroll and the Executive Vice President of the Association of Finance and Insurance Professionals, Shannon Robertson discuss the proposed rule changes from the FTC and what dealers need to do now to stay compliant.Stay up-to-date on FTC happenings: https://efgintelligence.com/2022-ftc-proposals/Have questions for us to answer on the podcast? Email us at trainingservices@efgusa.com.

We're halfway through 2022 and regulators are not letting up on the automotive lending and retail auto spaces. Hear from the Executive Director of the Association of Finance and Insurance Professionals, Shannon Robertson on what's going on in the world of compliance today. In today's episode, Shannon will outline some of the new proposals from the FTC. You can learn more about these proposals here: https://www.ftc.gov/news-events/news/press-releases/2022/06/ftc-proposes-rule-ban-junk-fees-bait-switch-tactics-plaguing-car-buyers Learn more about EFG and how we help clients maintain compliant profitability here: https://www.efgcompanies.com/services/common-sense-compliance/If you want to get in touch with us to let us know how we impacted your business or to ask questions for us to answer on the podcast, don’t hesitate to email us at trainingservices@efgusa.com. We’d love to hear from you.

Meet Mark Gregg, the newest addition to EFG Training Services!Mark brings a wealth of auto and powersports dealer management and training acumen to F&I Talk Outside the Box. Listen to Mark and Dave discuss the current state of the automotive and powersports industries, and how EFG is supporting clients in this transitory time.

Listen to EFG's Vice President of Powersports, Glenice Wilder and EFG's Training Manager, Dave Gibbs discuss EFG's newest podcast, Peak Powersports Profitability.Finish the podcast better informed about the powersports market and the current challenges EFG is helping clients overcome.Be on the lookout for the first Peak Powersports Profitability podcast to drop in March.

Start the year on the right foot for compliance. Listen to EFG Training Manager, Dave Gibbs discuss current regulatory and compliance trends with the Executive Director of the Association of Finance and Insurance Professionals (AFIP), Shannon Robertson.Want to get your team AFIP certified? Contact EFG today to find out how: https://www.efgcompanies.com/services/training-services/course-registration/

In the latest episode of F&I Talk Outside the Box, EFG's CEO, John Pappanastos joins EFG Training Manager, Dave Gibbs to talk about current economic trends and how they relate to the retail automotive industry.

Listen to EFG's training managers discuss how one F&I Top Performer, Amy Matheny with Ron Marhofer Auto Group, increased her production by 39% after taking EFG's F&I Producer Class.In EFG's F&I Talk Outside the Box Podcast, you'll learn how Amy continually challenges herself to raise the bar on her production and customer service.Have questions you'd like answered on the podcast? Email us at trainingservices@efgusa.com.Learn more about EFG's training services here: https://www.efgcompanies.com/services/training-services/

Listen to EFG Training Manager, Jason Hash, discuss all the ins and outs of claims administration with EFG's Vice President of Operations, Jay Hartmann. Learn how to  use this  information to better tailor the benefits of F&I products to your consumers and increase product penetration.

In this episode, EFG Training Manager, Dave Gibbs, talks all things compliance with Shannon Robertson, the Executive Director of the Association of Finance and Insurance Professionals, AFIP. To learn more about EFG's compliance services, visit: https://www.efgcompanies.com/services/common-sense-compliance/To learn more about AFIP, visit: https://afip.com/If you have a question you would like addressed on the podcast, or would like to reach out to our training managers, email us at trainingservices@efgusa.com.You can also reach out to Shannon Robertson directly at shannon.robertson@afip.com

In this episode of F&I Talk Outside the Box, listen to EFG Training Managers, Dave Gibbs and Paul Roberts on the importance of service drive training and cultivating cross-departmental engagement.Learn more about EFG's Training Services: https://www.efgcompanies.com/services/training-services/

In this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is seeing in the market, including: How to sell online Service manager training Learn more about EFG Training Services here: https://www.efgcompanies.com/services/training-services/

In this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is seeing in the market, including: Compliance training Online training options Learn more about EFG Training Services here: https://www.efgcompanies.com/services/training-services/

Listen to EFG trainers Dave Gibbs and Jason Hash have a conversation with Tiffany Bixby from Rohrich Automotive. Tiffany completed EFG's F&I Producer Training in 2020 and has maintained month-over-month increases in her production, making her a Top Performer. Learn how she applied the lessons from class and her keys to success.Learn more about EFG Training: https://www.efgcompanies.com/services/training-services/Register for online training with EFG:  https://efgcompanies.com/online-training

In our first episode of the 2021 season of F&I Talk Outside the Box, EFG Trainer Dave Gibbs has a candid conversation with Jay Edwards, the Director of Finance for Bob Moore Auto Group out of Oklahoma City, Oklahoma, on how his auto group turned the challenges of conducting business during a pandemic into growth opportunities for the years ahead.Have questions you want to ask our trainers or want to join the podcast as a guest? Email us at trainingservices@efgusa.com.

Listen to EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Manager, Dave Gibbs, discuss the benefits of selling bundled F&I products. Learn how this helps streamline and simplify the F&I process.