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42 minutes | 6 days ago
It’s time to treat people, process and data equally
What do people, process and data have in common? They are the three key elements of your business and organisations are using automation to improve all of them. Prior to Appian World, Enterprise Times spoke with Charlie Thompson, Vice President for Northern Europe and Middle East at Appian, and Sathya Srinivasan, Vice President of Solutions Consulting at Appian. It is not so long ago that automation was synonymous with headcount reduction. That has begun to change. Thompson says he is now seeing automation as: “Can we make ourselves better? Can our agents actually spend more time actually talking to the person, listening to the person rather than trying to buy time because the computer is slow because they can’t retrieve the data, they’re having to swivel chair to log into another system.” But to get there, we need to build automation and that is where Appian believes low code is the solution. Srinivasan says: “The power of low code which, for me, is nothing more than empowering the business to be able to deliver things faster across the enterprise.” One of the challenges business face in improving delivery and adopting automation is what to focus on. Many look at reducing the repetitive tasks for their people. Others look at it as speeding up processes or, in a call centre, for example, getting data faster to the agent. When people take just one approach, they end up driving just that part of the business. The solution, Srinivasan says is to: “Treat people, process and data, all three of them, as first-class citizens.” To hear what else Thompson and Srinivasan had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
29 minutes | 7 days ago
What is driving low code adoption?
2020 saw a significant surge in the adoption of low code solutions and that has continued into 2021. As Appian World starts, Enterprise Times spoke with Siter Ali, Area Vice President for Solutions Consulting at Appian about what is driving this. Is it that low code is now seen as enterprise-ready? A drive towards digital transformation? An attempt to get away from shadow IT? Ali sees it as being more fundamental than that. He says: “The adoption of low code has been gradually increasing, by year. The fundamental driver behind that is a shortage of skilled software developers. More and more software is being demanded by organisations to support their internal as well as their external processes.” It’s not just a shortage of developers at the heart of the problem. There are always companies looking to increase their market share and software is part of the solution but it must be delivered quickly. Ali commented: “If you come to market 12 months late, somebody else has already taken that particular piece of the pie.” For some organisations, that quick response has come from the user developers who have written apps for their teams and departments for years. Some banks have even invested in training all of their financial analysts in the use of Python to make them more effective. Ali sees low code as being part of this solution as well by helping to rapidly build applications in two to six weeks not months. One of the challenges for many organisations is proving whether their software delivers a return on investment. Ali said: “Take a Forrester report 2019, 84% of the applications built in low code have seen 100% return on investment.” To hear what else Ali had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
28 minutes | 12 days ago
Putting the spotlight on great collaboration practices
The Slack Spotlight Awards demonstrated how different organisations have implemented and leveraged Slack in innovative ways during 2020. It was a year in the shadow of the pandemic that meant a shift to remote working and learning for many. Stu Templeton, head of UK at Slack, talks about several winning organisations and how they overcame the challenges they faced. He explains how T-Mobile created a Digital HQ and managed to complete the integration of Spring from the huge merger it completed earlier in the year. Templeton also explains what a Digital HQ is and how other organisations can leverage Slack to create one for themselves. Stuart Templeton, Head of Slack in the UK The second award winner highlighted was HMRC, an organisation not known for its responsiveness historically. In a few weeks, HMRC developed applications and services to meet the challenges the central government presented them with rather than years. To achieve this, they leveraged several applications, but Slack was a key enabler. Templeton commented: “we enabled more than 2000 people across 60 teams to collaborate at speed and the speed required by the pandemic.” Higher education was another factor massively impacted by the pandemic. Students and faculty were forced to go online. He explains how Arizona State University met the challenge and deployed Slack across the establishment. In doing so, certain processes were changed forever and for the better. Can Slack remove email from an organisation? Not completely argues Templeton, though some of the awards winners have managed to almost eliminate it. Templeton also reveals his view of the future of collaboration technology. He argues against the hype of virtual reality and instead explains how AI and virtual personal assistant might change the future for employees. He added: “I’d love to see a future where you’ve got 10 minutes between meeting Steve, and an AI bot recommending the three things that you should get to right now. That would be a really exciting feature.” To hear what else Templeton had to say listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page. Audio Player
41 minutes | 2 months ago
What are the risks from software supply chain attacks?
An effective software supply chain attack is pure gold to a cybercriminal. It allows them to attack one company, and then use that company to spread the attack to all its customers. The impact of such attacks can have a global reach as seen by WannaCry and Sunburst. Ryan Olson, Vice President, Threat Intelligence, Unit 42, Palo Alto Networks In this podcast, Enterprise Times spoke with Ryan Olson, Vice President, Threat Intelligence, Unit 42, Palo Alto Networks and Scott Dally, Director of Security Operations Centre US at NTT Ltd about supply chain attacks. ET asked them what this type of attack meant. But should software supply chain attacks be possible? Are vendors doing enough to protect their code and distribution channel? Olson points out that in the case of SolarWinds the company itself was compromised. It is believed that this allowed the attacks to corrupt the build process and insert their malware into the SolarWinds update process. Scott Dally, Director of Security Operations Centre US at NTT Ltd One of the concerns over this type of attack is its impact on trust between businesses and software vendors. Dally remarks that there is an inherent trust between vendors and their customers. The customer trusts that the software will do them no harm. He says: “That’s the lynchpin of why supply chain attacks are so damaging.” Post-WannaCry there was a temptation to turn-off auto-update features. It was, thankfully, just a temporary blip as people realised the importance of auto-update. With zero-day attacks on the rise, let’s hope that SolarWinds Sunburst does not cause a repeat of that behaviour. This is a wide-ranging podcast that talks about trust, network policies, best practices and code signing. To hear what Olson and Dally had to say listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
24 minutes | 3 months ago
How can manufacturers benefit from the Slack and Salesforce combination
Salesforce is in the midst of acquiring Slack. What will this mean for manufacturers? This was the topic of a conversation with Ramesh Sunder, Vice President, Products and Technology at Rootstock Software. Rootstock ERP was developed on the Salesforce platform, and Sunder sees Slack’s addition as a huge benefit. He says: “with collaboration also coming into the platform, you have these capabilities can now be leveraged by our customers within the existing investments that they have already made.” Ramesh Sunder, Vice President, Products and Technology at Rootstock Software Sunder sees five frictionless collaboration capabilities of Slack that are relevant within Salesforce. He expands on these, giving examples of how customers can benefit from the integration. This is not just about collaborating internally and bringing transparency to an organization. It also extends out to customers and the supply chain. This is not necessarily an instant fix. As with any technology, leaders need to initiate a change management process. Sunder notes: “It starts from the leadership. There needs to be a commitment towards collaboration. Clearly, the benefits are there to drive more efficiencies in the organization. If there is a commitment to adopting such a tool to bring more of the social media kind of capabilities into enterprise software, then this is a great place to start.” Looking forward The benefits Sunder talks about are to an extent available now. What about the future? What can we expect not just from the Slack/Salesforce integration but also from Slack itself? Real-time AI-enabled translation of both text and spoken language is not far away, Sunder believes. He notes that: “And I believe that with the bot capabilities enhancing, increasing, the customer experience is only going to get better.” What difference will this make to manufacturers? Sunder talks about efficiency gains of between ten and fifteen per cent. It’s a figure that few manufacturers can ignore and could make a substantial difference to the bottom line. To hear what Sunder had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page. Audio Player
38 minutes | 3 months ago
What is SOAR and why should you care?
SOAR (security, orchestration, automation and response) is becoming more popular in security circles. But what is it? What does it do? Is it really a replacement for SIEM (security information and event management)? Ask different vendors, and you get a different story. To find out more, Enterprise Times asked Neelima Rustagi, Senior Director of Product Management, Palo Alto Networks, and Deidre Smith, Senior Vice President, Global Security Services at NTT Limited. IT security teams are currently drowning under the level of alerts they are getting and having to resolve. The problem with their current technology, SIEM, is that it is often just one of several tools that IT security teams use. It is creating problems in how they assess the information from multiple tools. Neelima Rustagi, Senior Director of Product Management, Palo Alto Networks According to Rustagi: “clients are really asking for a single service view. They’re asking for single alerting streams. They’re asking for collaboration. Putting together this threat intelligence as well so that we can aggregate those disparate views for ourselves into a single pane of glass.” But even when you can bring all that data into a single view, how do you action it? One of the threads that runs through this podcast is the use of playbooks. Both Rustagi and Smith agree that they are critical to how you respond to an incident. Deidré Smith, Senior Vice President, Global Security Services at NTT Limited Smith says: “Playbooks certainly make a massive difference in our ability to respond because it gives us the ability to be efficient. It gives us the ability to be consistent when we’re running multiple teams on multiple continents. “It gives us the ability to speak to the client in the same language, because at the end of the day, an incident is an incident is an incident.” To hear what Rustagi and Smith had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
29 minutes | 3 months ago
Why the dawn of a new era of ERP is upon us.
Dmitri Krakovsky recently took on the role of Chief Product Officer at Unit4. He is overseeing the launch of its new microservices architecture, people-centric ERP solution – ERPx. Enterprise Times spoke to him about his new role and ERPx. Krakovsky believes that ERPx is at the dawn of a new generation of ERP solutions. He started working on the project several months ago as a consultant and noted: “As I started working with Unit4, I saw the opportunity to do something very different.” Dmitri Krakovsky, Chief Product Officer, Unit4 He covers why he joined Unit4 and what makes ERPx different from its predecessors. Krakovsky added: “technologically it takes advantage of really major breakthroughs that happen broadly in the last five years, and so rebuilding it for the future is very exciting.” He notes that other SaaS solutions such as Salesforce, NetSuite and Workday were all built more than a decade ago. Unit4 is not just taking advantage of existing technology such as microservices and machine learning. He also explains how it can enable an “enterprise mesh”. This connects different applications within an enterprise architecture seamlessly using APIs. Krakovsky also revealed how Unit4 is also considering the next wave of technology in its application. This includes technologies such as Blockchain, Augmented Reality, and voice interaction. The discussion is wide-ranging and explores the 10-second user experience and how machine learning will impact the technology shortly. Krakovsky also argues that some of the challenges faced by Unit4 with implementing machine learning in its software are more change management than technical. He advocates that machine learning needs to build trust with users, for them to accept decisions made by algorithms. To hear what else Krakovsky had to say, listen to the podcast below. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page. Audio Player
22 minutes | 4 months ago
RPA is dead, long live RPA
Is there a revolution, a significant evolution or at least a new generation of Robotic Process Automation (RPA)? This was the subject of a conversation with Claus Jepsen, CTO of Unit4. Unit4 recently announced ERPx, what it calls a self-driving ERP. The architecture of this new product is micro-services based and considerably different from anything than has been before. Jepsen explained how RPA is woven throughout the new solution with threads extending well beyond it to connect to other solutions and more traditional ERP and RPA systems. Claus Jepsen, CTO Unit4 Jepsen explains how the new generation of RPA can deliver what he describes as 10-second experiences. ERPx takes automation within the ERP to a new level. Effectively automating the automation where the system can provide a user interface to extract a missing piece of information. Jepsen noted: “It’s generated based on what the metadata tells us what it needs, what information it needs and where the field is, and then, hey I need this and then submit.” Jepsen recently wrote a blog where he explored whether RPA is at the edge, at the core or both. He explains his thinking further. He explains how RPA, when embedded at the core, can deliver automation to both with consistency. At the edge, it will create interactions with users; at the core, it can provide automation for key functions such as security. This new generation of ERP+RPA will change how we view enterprise applications according to Jepsen. He spoke about how users will continue to work in their chosen application such as Word, Excel, Slack or Teams. He commented: “in the future, they (the users) won’t really realise that they may be communicating with an enterprise application in the background.” Jepsen also spoke to Enterprise Times about the underlying microservices architecture for ERPx in another podcast. To hear what else Jepson had to say, listen to the podcast below. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
23 minutes | 5 months ago
What do APIs, DR, Qinch and Mina Murray have in common?
Eric Newcomer is the new CTO of software vendor WSO2. He’s also a lifelong fan of British comic artist Alan Moore. Enterprise Times caught up with Newcomer as he joined WSO2 to take up his new role as CTO. During the podcast, Newcomer talks about the need for an API first approach and for people to architect their API’s properly. At present, there is a tendency to just take existing internal APIs, wrapper them and make them public. Newcomer says: “There’s too much of this, let’s just wrap what we’ve got and expose our existing programmes.” He continues: “there’s not enough of the redesign that people really should be doing.” Eric Newcomer, CTO, WSO2 That redesign is essential if people want to increase the security of their APIs. Without a redesign, there is too much risk of leaving old code that should have been deprecated. As Newcomer comments: “People often don’t even think about security until it’s almost too late or at the last minute when they’re ready to go to production. But to me, it’s like the user interface. If you don’t design a good user interface before you start coding, if you don’t have that right, it’s very hard to go back and fix it later.” But what about those Alan Moore references. It seems that Newcomer would deploy DR and Qinch (2000 AD) to test code and Mina Murray (The League of Extraordinary Gentlemen) to manage the egos in IT departments. What a combination that would be! To hear what else Newcomer had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page. Audio
33 minutes | 6 months ago
What you need to know about selecting and implementing a modern ERP solution
Over the last few years, ERP solutions have changed. Not just because they are now delivered from the cloud. They have also changed because the whole processes around selecting and implementing them has evolved. Enterprise Times spoke to David Stephans, Chief Revenue Officer at Rootstock Software about this. Stephans has worked on all sides of ERP implementations for decades. He has been a user, a consultant, implemented them from within a manufacturer and now works for Rootstock, a modern SaaS ERP vendor. A conversation of five broad themes How do companies need to align their business strategy with the technological decision, and not the other way around? Stephans argues for a customer-centric approach. He said: “In an ERP project, it’s really a microcosm of the overall business. So, you need to work from that customer differentiation backwards to derive your objectives, to derive your scope.” He also highlights the objectives for a business in an ERP Strategy. We speak about who should be involved in the process. Stephans notes that the team, especially external members, may change over the life of the project as different skills are needed. What process should organisations take for the implementation. Stephans advocates a hybrid approach. Once that is not pure agile, or pure waterfall. How does one go about selecting a solution. The market can seem confusing to misquote George Orwell: “all cloud ERPs are equal, but some are more equal than others.” Finally, we discuss whether implementing a modern cloud solution should ever be completed. This podcast has some interesting insights and tips that makes it worth a listen to by organisations at every point in their ERP journey. To hear what else Stephans had to say, listen to the Podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page on these platforms.
26 minutes | 6 months ago
Is your container security good enough?
The explosion of containers has changed the IT landscape. The speed with which thousands of instances can be deployed is a major boost for scale-up businesses. However, it comes with a downside. That ability to orchestrate the mass deployment of containers can be a nightmare if any of those containers are infected with malware. Enterprise Times talked to Sumedh Thakar, President and Chief Product Officer for Qualys, about container security. Thakar says: “One of the biggest advantages that we have with container security is the ability to really to embed the security right in from the beginning of the cycle.” Sumedh Thakar, President and Chief Product Officer, Qualys One way to do that is to move security into the container framework. Another is to take advantage of the CI/CD pipelines and build security into the process. Thakar believes this is: “A lot less risky to do compared to deploying tools in the production environment.” Building it into the pipeline also means a change to patching. It allows the core containers image to be maintained and patched quickly. The result, says Thakar is: “Because now you can just patch the image, create a new image, spin up new containers, spin down the old ones, and you’re patched. That is the first thing that customers are focusing on when it comes to containers right now.” To hear what else Thakar had to say, listen to the Podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page on these platforms.
32 minutes | 6 months ago
Matt Lock talks Emotet and protecting your IT infrastructure
Emotet is a piece of banking malware that first appeared in 2014. Since then, it has expanded its reach and evolved into a platform capable of delivering multiple payloads to infected machines. In this podcast, Matt Lock, Technical Director, Varonis talks about what Emotet is, how it has changed and what companies can do to protect themselves. Matt Lock, UK Technical Director at Varonis According to Lock, Emotet has evolved into more than just a banking Trojan. “It’s now used as an initial payload to be able to get a foothold inside an organisation. It’s being used now as a way of having more targeted and more focused attacks, where there are different steps, different objectives and methods that they want to try and undertake to find sensitive data and then steal it.” One of the challenges of being successful in managing your cybercrime network. Lock says the Emotet cybercrime group has been looking for help in managing its network. It has also been selling off parts of its infrastructure: “We saw a botnet of about 10,000 machines being sold off for an Iranian bank only a few weeks ago. That would have some very high-value assets. They actually listed it in terms of the potential targets and the revenue that can be generated from using this botnet.” To hear more of what Lock had to say download the podcast or listen to it here. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page on these platforms.
35 minutes | 7 months ago
What’s your supply chain cyber risk?
How many organisations know what their supply chain cyber risk is? Is it the big partners, supplier and customers or the smallest partners, customers or suppliers that you work with? Is the next attack going to originate inside your own network or from elsewhere? As part of digital transformation, organisations are rapidly connecting supply chains to their core IT systems. Yet few appear to do any detailed analysis of those chains and the risk they bring. BlueVoyant recently published its Global Insights: Supply Chain Cyber Risk survey (registration required). Robert Hannigan, Chairman of BlueVoyant International To understand more about the problem, Enterprise Times spoke with Robert Hannigan, Chairman of BlueVoyant International. Hannigan has a long history in cybersecurity, especially around Government. He is a former director of GCHQ and set up the National Cyber Security Agency. He believes that one of the biggest issues for CISO’s around supply chain cyber risk is the lack of data people have. It’s a catch-22 situation. How do you assess all your suppliers? What if you have 10,000 suppliers? Even if you had the people and computing systems to start, Hannigan says: “it’s quite hard to quantify what that risk is.” He points out that while companies do probity and business risk checks, they don’t know where to start with cyber. So where do you start? Pentest your clients? Send them yet another multi-page questionnaire? Hope your cyber insurance will cover you? Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
24 minutes | 8 months ago
Is your cyber hygiene good enough?
Improving cyber hygiene is a goal that a lot of IT security teams struggle with. The problem is that it is such a broad subject. At one end it is about patching, at the other, it is about identity. There are so many things that can be done to improve cyber hygiene but where do you start? Enterprise Times asked Richard Orange of Forescout Technologies, to explain what it meant for them. As an Enterprise of Things vendor, Forescout focuses on security from a device perspective. For Orange, that means providing: “active defence of the Enterprise of Things by identifying, segmenting and enforcing compliance of devices.” Richard Orange, Regional Director, UK & Ireland at Forescout But how do you identify all the things on your network? Orange says: “If you want to know what’s on the network, you have to ask the network.” It sounds easy but security never is. If the only things that ran on the network were owned by the business and used IP, it would be simple. Unfortunately, we live in a world where everyone brings their devices to work and connects to the network. Another issue is that of IoT and OT. All these devices, using different protocols with very different owners are hard to identify. Orange talks about how Forescout manages this. To hear what Orange had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
24 minutes | 8 months ago
Focus your business on people post COVID
COVID has seen a resurgence in the popularity of cloud and SaaS solutions as companies enable employees to work remotely, often from home. Why SaaS and why now, are a couple of the questions that Chris Richards, Regional President, UK&I at Unit4 is asked during this podcast. She argues that the key to SaaS is to have a culture of innovation within the organisation. She comments: “It isn’t about TCO, I mean, generally, it should work out more cost-effective. But if you’re not geared up to take advantage of that innovation, then you’re missing a trick.” Chris Richards, Regional President, UK&I at Unit4 Culture is important, and Richards advocates finding the innovators within the organisation she commented: “I once heard a statement that did stick with me which was, find your Elon Musk’s in your organisation. Allow them to grow, allow them to try things because every organisation has Elon Musk’s.” While organisations have adapted quickly, Richards talks about how leaders can embed that culture of change into the future. One area Richards sees as key, is the amount of communication that business leaders need to initiate within their organisation. She explains how she has adapted to COVID and initiated a cadence of communication that is impressive. That communication and active listening has led to several actions that have helped to alleviate the warning signs of mental health issues and others. The discussion also covers the future role of IT and the CIO. Richards also reveals how leaders need to consider the individual more than the department in the future. She concludes with the two top priorities she believes that business leaders have as the COVID pandemic evolves. To hear what Richards had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
31 minutes | 8 months ago
What makes a great channel partner?
In this podcast, Beata Wright, Executive Vice President of global partner ecosystems at Unit4, talks about what it takes to become a great channel partner. Wright has deep experience of running channel ecosystems and recently concluded a complete revamp of the one at Unit4. She first defines the different types of channel partner noting that they could “be anywhere from a distributor to a system integrator, a value-added reseller, a co-sell partner.” She argues that a channel partner is nurtured rather than born, inferring that there is oftentimes an evolution. Beata Wright, Global Head of Partner Ecosystems at Unit4 Wright talks through the key characteristics of a partner and the importance of the partnership with the vendor. She notes “True channel partnerships are based on those shared values, shared goals, alignment in terms of objectives, and the proven success in the market, but takes a lot of time and energy and collaboration. ” What does the channel partner and the vendor need to offer each other? Each brings their assets to the table. A successful relationship needs “clear guidelines and clear rules of engagement well in advance.” She also explains the other aspects that make a partnership successful. There will always be tough times in a relationship, not least during such black swan events as COVID-19. What happens then? Partnerships can also go wrong, and she reveals how that can happen, more importantly, how organisations can look to fix the relationship. Wright also talks about the great relationships, citing Embridge Consulting as an example. Additionally, she reveals how Raven Intel is helping Unit4 and its partners improve. She also explains how an organisation can become a partner. In doing so she reveals the first steps a business leader should take to become one. To hear what Wright had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
24 minutes | 8 months ago
Are you ready to deal with survivor guilt
Survivor guilt is a concept that has been around since the 1960’s. Originally used to describe survivors of the holocaust it is now studied and used in business, especially during or after redundancies. Myers Briggs is carrying our research to look at how the MBTI (Myers Briggs Type Indicator) influences how are people feeling as a result of job losses and furloughing during the pandemic. John Hackston, Head of Thought Leadership at The Myers-Briggs Company. John Hackston, Head of Thought Leadership at The Myers-Briggs Company discusses the initial findings from the survey (which is still open as of writing). Of the different scales Hackston noted that it: “was thinking and feeling in particular, we found showed a real difference in terms of survivor guilt”. There are also some differences in terms of gender within the results but generation were less of a factor. While the survey was mainly quantitative in nature there was a qualitative element. Hackston shared that many felt anxious, worried or even scared as a result of COVID-19. Perhaps surprisingly introversion/extraversion has less impact on people working at home than judging/perceiving. Hackston also discussed what business leaders should do in response to some of the findings. Not just during the current crisis, but perhaps more importantly in preparation for the next one. He advocates that people build self awareness of themselves. Managers also need a greater understanding of their employees, this can help them take actions to mitigate survivor guilt. To hear what Hackston had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
37 minutes | 9 months ago
Becoming Secure by Design is no simple process
Secure by Design is about building in security, starting with the design of a product. It is an approach that both NTT Ltd and Cisco are taking and goes far beyond the idea of secure coding, something that is still challenging for many organisations. But what does it really mean for organisations and can organisations ever really create an internal architecture that is secure? Simon Chassar, Chief Revenue Officer at NTT Ltd In this episode of the Enterprise Times Security Podcast series, Simon Chassar, Chief Revenue Officer at NTT Ltd, and John Maynard, Vice President, Global Security Sales at Cisco talk about Secure by Design and the challenges it brings. According to Maynard: “The security and frankly the IT industry have been building and designing architectures with security as an afterthought.” It’s a damning but accurate view of the behaviour of the IT industry. But what about customers? Chassar believes that customers have to understand what they have in their environment. This is not just about IT. They need to identify what is most important to them from Intellectual Property to the data that they control. He says it is about: “Making sure they evolve those security controls and ensure they’ve got the right services or business processes that effectively makes that fully secure and secure by design as an ultimate outcome.” John Maynard, Vice President, Global Security Sales at Cisco There are many things that organisations can do to secure their business. All of these will move them closer to the goal of being secure by design. Understanding risk, the complexity of the IT environment, and fragmentation of the IT estate are just some of those. It is also important that organisations don’t forget employees and processes. To hear what Chassar and Maynard had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
30 minutes | 9 months ago
How will professional services change post COVID-19
Professional Services Organisations are changing as a result of COVID-19 and the imposed lockdown in many countries. Enterprise Times sat down with Manav Singh, General Manager, Global Head of PSA suite at Unit4. Singh puts his view about how practice management is changing for many organisations across the globe. Manav Singh, General Manager, Global Head of PSA suite at Unit4 Singh sees firms focus on three key priorities at the moment. The first two are widely talked about: customer engagement and cash management. He believes that there is an opportunity for organisations to review their working practises in a way that is rarely possible. Singh says that they should take two approaches: “One is, how can they simplify and standardise their processes.The second is to innovate on business models” He goes onto explain in more details what he means by this and where the opportunities for value creation may lie. Singh has also seen how Unit4 professional services teams have adapted during the crisis. He advocates that business leaders, when looking internally need to concentrate on two areas: Transparency and employee experience. He discusses how technology can help organisations with these challenges. Finally he reveals what the first step a business leader should take during these difficult times. He then reveals what the future business leaders, the ordinary consultant should consider. To hear more of what Singh had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
26 minutes | 9 months ago
Why should a time series database be part of your tech stack?
The quantity of time series data generated by enterprises is increasing. IoT and cybersecurity create a lot of this data but they are not alone. To understand where this data is coming from and why there is so much interest in time series databases, Enterprise Times talked with Evan Kaplan, CEO of Influx Data. In this podcast, Kaplan explains what time series data is saying: “Most applications, most services, whether they be firewall, whether it be intrusion detection, whether they be anomaly detection are tied to time series data.” Evan Kaplan, CEO, InfluxData Kaplan lists a number of reasons why having a specialised database is key to dealing with this type of data. For example, the volume of data that is generated means a time series database: “needs to be able to write at super high speed and at high resolution.” It also has to be capable of down sampling. This means that only the most relevant and recent data is kept live. Compare that with many other types of databases in the enterprise where they hold data that is years old. Other areas that Kaplan talks about includes compressing data and how to import very large volumes of data. One area he touches on is the ability to do time series at the edge of the network. This helps speed up import, down sample to get rid of noise in the data and reduces the amount of network traffic. The podcast also touches on the impact of time series data across several industries. To hear more of what Kaplan had to say, listen to the podcast. Where can I get it? You can listen to the podcast by clicking on the player below. Alternatively, click on any of the podcast services below and go to the Enterprise Times podcast page.
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