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Discover why culture is so important to the overall productivity and profitability of your organisation, and how better engagement leads to a stronger culture. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 17 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Discover how to apply the Engagement Matters tools and principles to your projects in order to achieve better outcomes. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 16 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

You probably work with people who are patient, supportive, and great team players. However, sometimes they care too much about others' feelings and not enough about the end result. In this episode, JHW lead trainer Ralph Muir-Morris and Christina Canters discuss how to communicate effectively with the 'Friendship and Harmony' personality style. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 15 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

All workplaces have their Subject Matter Experts (SMEs) -- people who are process-driven, analytical and thorough. In this episode, JHW lead trainer Ralph Muir-Morris and Christina Canters discuss how to communicate effectively with the 'SME' personality style. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 14 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

People who are enthusiastic, animated and relationship-focused can be fun to work with and make great leaders. Think the Richard Bransons of the world! But if you're not like them, they can be frustrating to work with. In this episode, JHW lead trainer Ralph Muir-Morris and Christina Canters discuss how to communicate effectively with the 'Vision and Visibility' personality style. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 13 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Do you work with stakeholders and colleagues who are very direct, forward thinking, decisive and results-driven? These people are from the 'Power and Control' quadrant in the Personality Compass. In this episode, JHW lead trainer Ralph Muir-Morris and Christina Canters discuss how to communicate effectively with this personality style. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 12 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Ever wonder why you get along well with some people, while with others you just don't 'click'? It has a lot to do with personality styles and each communicates. In this episode, JHW lead trainer Ralph Muir-Morris joins Christina Canters to give an introduction to each of the 4 personality 'quadrants' and why it's important to be able to communicate well with each one. Find the show notes for all episodes at jhw.com.au/podcast. This has been Episode 11 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

What does the term 'engagement' actually mean? In this episode, John Williams and Christina Canters discuss the 3 main components of engagement: trust, value and rapport. Discover why each is important for increasing the level of engagement with your stakeholders, and how to use them in different situations. For all show notes, visit www.jhw.com.au/podcast. This has been Episode 10 of the Engagement Matters podcast by JHW Corporate Training.   See omnystudio.com/listener for privacy information.

As service providers, we provide solutions for our stakeholders' problems. But do we truly understand what those problems are? In this episode, John and Christina discuss how you can best elicit stakeholders' needs in order to achieve the best results for the project. For the transcript and other resources, visit jhw.com.au/podcast. This has been Episode 9 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Discover some of the concepts behind the JHW Corporate Training methods. This episode encompasses a number of the themes already addressed on the podcast, but it will enable you to understand how they all work together. For the transcript, visit jhw.com.au/framework. This has been Episode 8 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

If feedback is used well, it can help increase productivity in the workplace, as well as boosting staff morale. In this episode, hosts John Williams and Christina Canters discuss the difference between positive, constructive and negative feedback, and how to effectively deliver and receive it. For the transcript, visit jhw.com.au/feedback. This has been Episode 7 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Facilitation is a highly valuable skill. It can help us move initiatives forward, get buy-in, and give life to new ideas. However, it's often poorly done. John Williams shares 7 tips that will help you become a better facilitator. For the transcript, visit jhw.com.au/facilitation. This has been Episode 6 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

To achieve your desired outcomes at work, you can either: a) Use authority, or b) Use influence. Hosts John Williams and Christina Canters discuss the difference between the two, and how to use them and when. For the transcript, visit jhw.com.au/influence. This has been Episode 5 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Want to increase the level of engagement with your stakeholders and colleagues and get the outcomes you want? John Williams shares 3 simple communication tools that you can implement immediately in order to have better relationships at work. For the transcript, visit jhw.com.au/tools. This has been Episode 4 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Have you ever had someone misinterpret your emails? John Williams and Christina Canters discuss which communication channels at work are the most appropriate for the messages you want to send. For the transcript, visit jhw.com.au/communicationchannels. This has been Episode 3 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

JHW Principal and Founder John Williams shares why he's so passionate about helping companies achieve productivity through effective engagement, as well as a sneak peek into the JHW training methodology. For the transcript, visit jhw.com.au/intro. This has been Episode 2 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.

Every meeting is an opportunity to improve your team's productivity, yet so many people arrive at meetings desperately unprepared. In this episode, hosts John Williams and Christina Canters discuss why it's important to plan for your meetings, and how to do it. For the transcript, visit jhw.com.au/callplan. This has been Episode 1 of the Engagement Matters podcast by JHW Corporate Training. See omnystudio.com/listener for privacy information.