Challenging the Status Quo: Strategy and Innovation in Eldercare
Susan Ryan sits down with Scott Townsley, who has more than 30 years of experience in the senior living field and has worked with hundreds of organizations across the country as they have grappled with how to successfully navigate and drive change. He serves as a professor at the University of Maryland, Baltimore County’s Erickson School of Aging Studies, where he teaches strategy, entrepreneurship, and innovation. In 2016, Scott co-founded the Center for Innovation, a nonprofit entity that happens to be the sponsor for The Green House Project. As a teacher of entrepreneurship in the field of eldercare, Scott has a propensity for asking provocative questions and probing prevailing traditional thinking. This episode is no exception as he tackles an industry responding to a pandemic and envisioning a post-COVID world. Scott challenges us to leverage the critical opportunity for radical change afforded by the crisis and talks about the role that leadership and the right mindset can play in effecting lasting and meaningful transformation. Find out more about Scott’s company Trilogy Connect, here: www.trilogyconnect.com.