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27 minutes | Sep 21, 2022
EP94 Andrew Tomasetti of Paint Philly: $1.2M+ in 2 years
47 minutes | Sep 20, 2022
EP95 How To Get Your Team To Do What You Need Them To
40 minutes | Sep 14, 2022
EP93 From $1M - $1.9M Ben Campbell of Campbell Painting Returns!
42 minutes | Sep 7, 2022
EP92 From $700k - $1.9M Seth Peek of S. Peek Painting Returns!
26 minutes | Aug 31, 2022
EP91 Ron Ramsden to Retirement and Back
28 minutes | Aug 23, 2022
EP90 Tips for Hiring All-Stars
SUMMARY: The DYB Podcast is BACK! Steve, April, Seth, and Ron take us back to Step 1 of the DYB System: All-Star Team. How can we accomplish having an All-Star Team in today's market with today's challenges in hiring? Is it just a pipe dream? Not at all! PS - check out the giveaway below! Listen to Episode 90 and learn what you need to do to create an All-Star Team in spite of today's challenges! WHAT YOU'LL LEARN: The mindset of hiring How to hire Where to hire How to automate the on-boarding process when you hire Thank you very much for joining us today! If you received value, would you take a quick moment and leave us a review on Apple Podcasts (iTunes), please? GIVEAWAY: Would you help us get to 100 reviews? Just 16 reviews to go! The 100th reviewer will receive a complimentary Onboarding Automation built in ActiveCampaign mentioned in the show! Woohoo! SHOW NOTES: Press and hold to visit the SHOW NOTES Page
27 minutes | Jan 16, 2021
DYB Podcast EP89 Pat Coye's Sober Path to $1.5M and Beyond
DYB Podcast EP89 Pat Coye's Sober Path to $1.5M and Beyond SUMMARY: Where does grit come from? For Patrick Coye, one could say it started at the young age of 10, when his father passed away in front of him and he became the man of the house. He began taking odd jobs in the neighborhood —grunt work from digging holes to picking up job sites— just to help put food on the table. While attending college, he honed his boxing skills and continued working near his home town. Then a new business venture was offered. Would his time and talent in the boxing ring over-ride the new business he was starting with a friend? Would it last? Listen to Patrick’s story as he shares his journey with us today to find out! WHAT YOU'LL LEARN: The bottlenecks and eventual turning point for Patrick going solo and breaking through to 1.5 million dollars in sales The pattern of behavior Patrick discovered that was holding him back The book that was pivotal in his discovery and life change to catapult him to 1.5M and beyond The people in Patrick's life that change his trajectory QUOTES: 10:10 Steve Where does your drive come from? Pat I'm just really striving to be the best possible version of myself. I want to uplift others around me. I'm just trying to give 100% of myself. When I go to bed at night, I want to be fulfilled with my day. That's where really where it comes from. I look at my past and I wasn't fulfilled with my days--at the end of the day, my weeks, my years. And so just feeling fulfillment every single day. 11:24 I would go out with friends on the weekend. Friday night, Saturday night-- if it was football season, we're definitely drinking Sunday, but Monday would come rolling around. I'd be lethargic. I'd get some of my work done, the bare minimum of what I had to do. Tuesday, I'm trying to play catch up. Wednesday, starting to feel somewhat normal, but still playing catch-up. Thursday, feeling good. Friday. Wait. The same routine happens over again. So, once I completely eliminated alcohol from my life, I really took a hard look at myself and I listened to a book called Can't Hurt Me by David Goggins. Absolutely. Life-changing; he talks about the 40% rule. Majority of people, they give 40% of themselves and they leave the rest on the table because they've never pushed past that. So, I looked at myself and I was like, really, why do you leave it on the table? And I realized I had a whole lot left. 12:22 Pat At the end of 2018, we were doing $600,000. The next year, the first year after I quit drinking, 2019, $1.1 (million) and then, last year, $1.5 (million). So I basically tripled my business once I quit drinking. Steve Yeah. Nothing short of remarkable. 22:56 Steve With everything you have going on now. What do you do to stay focused? Pat Power of routines. It is extremely important. I feel if I can go to bed at a certain time and wake up or I can go to bed by a certain time and wake up right around that same time, every single day, everything else just flows together. So my morning routine stretch, meditate, read workout. If I can get those four things done, I'm golden, but, really, if I had to eliminate three things there, I would say, and you just do one thing-- it's just working out. There's so many studies that say working out is so good for your mental health, your mental clarity, and releasing endorphins. LINKS & RESOURCES MENTIONED IN THIS EPISODE: Can't Hurt Me by David Goggins Living With a Seal by Jesse Itzler Little Red Book of Selling by Jeffrey Gitomer Compound Effect by Darren Hardy Vision Driven Leader by Michael Hyatt ADDITIONAL FREE RESOURCES: Above The Line PDF WHY Exercise is So Underrated (Exercise and the Brain) YouTube Video Schedule Your Free Strategy Call With Steve Burnett
37 minutes | Sep 24, 2020
EP88 How Seth Peek Doubled His Business from $350k to $700k in 10 Months
SUMMARY: Seth never saw himself as an entrepreneur, until his mind shift. What was the mind shift? What processes did he implement to take him from 0 to 700K in less than 2 years on track for $900K in sales at the end of this year? - (Covid hasn't stopped him) How did he do it? What did he implement? What horror stories did he have to learn lessons from along the way? Listen to EP88 as Seth Peek shares his story of working for painting contractors to building his own successful painting company in less than 2 years- even amid Covid-19. WHAT YOU'LL LEARN: The first hire horror story from hiring out of desperation instead of hiring All-Stars How Seth implemented the DYB System to grow so fast without overwhelming himself The Superman Complex that Seth defeated and how it drastically improved his business Knowing how to be profitable, not just busy What kind of divorce does Seth recommend? HIGHLIGHTS 13:48 The Keys: Persistence, Follow Up, DYB System 14:06 How to Implement the DYB System without Overwhelming Yourself 14:29 What the 3P Process Delivered 15:53 Knowing Your Numbers, Watching Profitability, and using the hiring All-Stars System 16:21 How Seth Got "Out of the Bucket" 20:20 "The Gift of Desperation" 30:25 Divorcing GC's - but remaining good friends! 28:55 Right Way to Network 30:25 Step 3 of Owning the First Page of Google 34:31 Final Point: Seth's Team Appreciates This LINKS & RESOURCES MENTIONED IN THIS EPISODE: DYB System PDF (9 Steps to Double Your Business) Comfort Zone/Magic Zone ADDITIONAL FREE RESOURCES: 3P's Process for Finding Your Target Market Schedule Your Free Strategy Call With Steve Burnett Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please? Press and hold to visit the page: Show Notes Page
35 minutes | Aug 12, 2020
EP87 How to Dominate Your Target Market WITHOUT Paying for Advertising OR LEADS PART 2 of 2
SUMMARY: Is your community a raving fan? Last week we published part 1 in the series of how you can dominate your target market WITHOUT paying for leads or advertising. By implementing these strategies, not only CAN you, your community will be THANKING you after you implement these strategies and they will become raving fans of your business. We are not against ADVERTISING, we are against paying for advertising. When we talk about ABA's, we are referring to ads that look like Anything BUT Advertising. ABA's is Step 6 in the DYB System (of 9 Steps to Double Your Business). This is the 2nd part in our series: How to Dominate Your Target Market WITHOUT Paying for Advertising or LEADS. Let's talk about strategies 6-11, so you, too, can dominate your target market WITHOUT paying for ads or leads AND create raving fans within your community. We will bring you what to do AND tell of many examples and RESULTS from those who have implemented these strategies. *Again, each of these strategies is discussed in the DYB Community Facebook Group. There are also courses with checklists and step by step instructions on how to go about implementing these amazing strategies for DYB Members in the DYB Cafe. Not a DYB Member? Join today! Let's do this! WHAT YOU'LL LEARN: Details on how to implement the strategies for becoming a lead generating machine, WITHOUT paying for advertising or leads Case studies on contractors who implemented the strategies Convincing details and steps to gain trust, build momentum, and grow your business while having fun with your community The 2nd set of strategies you won't want to miss! QUOTES: 01:46 If you're wrapping vehicles, if you have service vehicles on the road, don't fill them up with a bunch of design. You only have like a split micro-second to grab somebody's attention and communicate instantly who you are, what you do. Boom. So keep it clean. 05:43 You do these awesome things. You change a person's life. You add value to your community and your team feels better about themselves. And again, your name continues to spread. Genesis up in New York, he says, "Just got the newspaper, the article's full page! Completely free! Talk about ABAs! It's awesome! And ABA is what we refer to as anything but advertising. Because we don't believe in paying for ads. 09:11 Ads that look like Anything But Advertising and it just keeps going. And so what the (Facebook) contest is, it's like, "Hey, take a picture of our car. Tag us; you score a can of cookies." Chris Eaton, he's an awesome insurance rep in Venice and he takes it a step further. When he finds the vehicles, he goes up there and he records a video. He says, "Show me the cookies!" Everybody really enjoyed that --easy, easy way to give value to the community. Have fun and just continue to get your name out there and dominate your market without paying for ads. 12:17 I grabbed this (post) and, and it says, "Best painters ever! After pictures coming soon, but first- this. Final walk around yesterday with Jeffrey Sommers of ESP Painting Oregon. Not only was he intent on making sure everything was perfect with our exterior paint and stain job, he also gave me a card with all the paint colors listed (so thoughtful) and a "Gratitude" paint can filled with cookies from Blue Moon bakery. Seriously?? Beyond impressed." That's awesome. Easy, easy, fun ways to give value and stay out there. And Jeff, like the others, is dominating his market without paying for advertising. 12:56 Set a new record. Okay. So this is one of my favorite ones, because it was fun is creative. And so, now, as you're looking through this, you say, well, this might not be for me. And so you may be tempted to drop a C bomb, but please let me encourage you just to ask how, how can you, what's something you're passionate about that you may be able to follow this strategy, right? So that you can receive all the exposure that we did. Okay. So again, ask how-- what's something that you're passionate about, that you can do what I'm about to show you --set a new record.k 23:22 They're going to come up to you and say, "Hey, congratulations. One thing I find interesting is that everybody knows you, but I've never seen you advertise." Yeah. 33:05 So keep doing good things, right? Think of some other charities, some other things that you can be putting out there and then you can be giving value to your community because the law of reciprocity is true, through and through. So the more value you give out there, the more you help out, the more handsomely you will be rewarded. And more likely and quickly you will dominate your market and they'll come up to you, too. And they'll say, "Hey, congratulations! (when you've been awarded Business of the Year) But one thing I find interesting, is everybody knows you, but I've never seen you advertise either." HIGHLIGHTS 01:46 Strategy 6: Unique Vehicle, Clean Design 03:08 Strategy 7: Pay-It-Forward/Paint-It-Forward 2.0 07:38 Strategy 8: Facebook Contests - "Capture the Vehicle", "How many gallons?", etc. win Gourmet Cookie in a Paint Can 12:56 Strategy 9: Set a New Record 16:45 Strategy 10: The Club 18:33 Strategy 11: iClass 24:29 MINDSET LINKS & RESOURCES MENTIONED IN THIS EPISODE: DYB Community (complimentary for members only) ADDITIONAL FREE RESOURCES: DYB System PDF (9 Steps to Double Your Business) Gourmet Cookie Paint Can Label to Take and Tweak Set a Record - Front Page Schedule Your Free Strategy Call With Steve Burnett Press and HOLD to visit: SHOW NOTES PAGE Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?
33 minutes | Aug 5, 2020
EP86 How to Dominate Your Target Market WITHOUT Paying for Advertising OR LEADS PART 1 of 2
SUMMARY: Paying for leads is a racket. You can dominate your target market WITHOUT paying for leads or advertising. Not only CAN you, your community will be THANKING you after you implement these strategies. In this 2 part series, you will learn what to do AND hear many examples of the RESULTS from those who have implemented these strategies. Part 1 today, will cover the first 5 of 11 community building, lead generating, time tested strategies for you to learn how to dominate your target marketing WITHOUT paying for advertising or leads. *Each of these strategies is discussed in the DYB Community Facebook Group. There are also courses with checklists and step by step instructions on how to go about implementing these amazing strategies for DYB Members in the DYB Cafe. Let's do this! WHAT YOU'LL LEARN: The psychology behind WHY these strategies works The 2 rules to making each strategy work Details on how to implement the strategies for becoming a lead generating machine, WITHOUT paying for advertising or leads Case studies on contractors who implemented the strategies Convincing details and steps to gain trust, build momentum, and grow your business while having fun with your community The first 5 strategies: REMARKable Presentations, Young Entrepreneur Scholarships, Community Spotlights, Paintball Charity Tournaments, & Video Testimonials (Part 2: Strategies 6-11 ) QUOTES: 01:24 Imagine what it would feel like to have high quality leads constantly coming in and closing sales with, with almost no pressure at all. And you don't need to really study any sales techniques. And that's kinda what I meant about my book and how to double your business without making a sale is you do all this--if you implement this stuff and you try these ideas that worked very, very well for us, you don't have to worry so much about the sales strategy, sales techniques, and imagine that your community loves you for this. I mean so much that, you're featured in the paper times. You are given awards. So you have a community awards, you're given Business of the Month Award and awards from the paper, from the magazines. And then you win Business of the Year. Imagine this because this is what happened for us. 06:30 After we won Business of the Year, he (Joel) had come up to me to congratulate my wife April and I that night. And he says, "You know, congratulations, you guys," he says, "I'm so happy for you."He says, "You know, something I find interesting--everybody knows you, but I've never seen you advertise." Well, here's why. 29:36 Our team loved this stuff. They love the paintball charity. They got in. They got to have fun. We even created a group chat, between all the teams, so they could talk smack to each other, you know, about how they're going to beat each other. So when it came to a tournament, right, but at the end, everybody wins and everybody loves it. And again, and your name just gets spread and spread and spread in good favor--in the paper. What would a half page ad cost? Right. If you ran an ad, what would it cost? So there's the upfront cost and a half page ad, but not just that, how much does it really cost? Because we ignore advertisements, we ignore ads, right? So if that would have been a great big ad about our business, everybody would have ignored it and went straight to the article or the stories. HIGHLIGHTS 07:06 Two RULES for the right mindset for success 10:35 FIRST Strategy: REMARKable Presentations 21:25 Others implementing REMARKable Presentations 23:27 SECOND Strategy: Young Entrepreneur Scholarships 25:22 THIRD Strategy: Community Spotlights 28:15 FOURTH Strategy: Paintball Charity Tournaments 30:22 FIFTH Strategy: Video Testimonials LINKS & RESOURCES MENTIONED IN THIS EPISODE: DYB Community (complimentary for members only) ADDITIONAL FREE RESOURCES: Video Testimonial Checklist Finding Your Target Market (3 P's Exercise) Schedule Your Free Strategy Call With Steve Burnett Press and HOLD to view: SHOW NOTES PAGE Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?
12 minutes | Jul 29, 2020
EP85 Benefits of Hosting Your Own Young Entrepreneur Scholarship - (Y.E.S.)
SUMMARY: Having provided a Young Entrepreneur Scholarship three years running, Matt Jansen knows the benefits such a program has on his business as he makes this particular impact in his community. In this episode of the DYB Podcast, Matt and Steve discuss the benefits or running the Young Entrepreneur Scholarship. The outline is simple: 1) Announce the Young Entrepreneur Scholarship, 2) Promote and Gather Contest Applications for 6-8 weeks, 3) Host the interviews with your team for judges, and 4) Announce the winners! Though simple, the step by step course walks you through all the details that make a huge difference in the success or flop of the program. Young Entrepreneur Scholarships are just one of the many ABA's talked about at DYB. What is an ABA? It's an ad that looks like ANYTHING But Advertising. The Young Entrepreneur Scholarship is one of the many detailed, step by step courses available when you become a DYB Member. Matt Jansen of Matt the Painter out of Billings, MT, has become a Y.E.S. fan, just like his whole community! We hope this podcast inspires you to step out and provide a Young Entrepreneur Scholarship in your community. WHAT YOU'LL LEARN: What is a Young Entrepreneur Scholarship, Y.E.S. How providing the Y.E.S. makes a huge impact in your community Why the Y.E.S. is a powerful ABA that effectively grows your business QUOTES: 07:51 We had, I think, it was about four or five contestants and we just had a good time. What I liked, as well with it in the past, we have had some of our team members sit in and judge, and they just, they get a kick out of it. And sometimes they brought in their kids just to kind of show them the entrepreneurial path, what we're doing. Just besides, you know, we're not just painters, we're connecting and giving back to our community and making that impact. So it's huge that way and there's nothing more gratifying than at the end of these, you're standing there with your big dry erase board check and the kids are all excited and it's got their name right on it. Their parents are just beaming. They're just proud of their kids and you're getting pictures and shaking hands and that creates all sorts of memories for the parents and for the kids. LINKS & RESOURCES MENTIONED IN THIS EPISODE: DYB Membership ADDITIONAL FREE RESOURCES: Schedule Your Free Strategy Call With Steve Burnett Press and Hold to go to: Show Notes Page Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?
26 minutes | Jul 22, 2020
EP84 From Losing Entire Team in One Day to Succeeding at Hiring and Training With David Cook
SUMMARY: When you lose your entire team in the course of 24 hours, it may seem you'll never recover. Hear from David Cook in this week's episode of the DYB Podcast as he shares his story of recovering from that very thing, to easily hiring a team with the same mindset and values and how he trains his team and builds his company culture up. David will share the mind shifts he has made in order to hire, train, and build his team around his values and high standards. WHAT YOU'LL LEARN: David adds the 12th question to the 11 Interview Questions - and this helps him match the potential hire to his team and standards How being told he "owns a job" kick started David to building a successful painting company What David had to let go of, in order to bring a team of like minded people to his company How training is done with David's team One thing David took control of during Covid-19, to help direct his team and culture The software David uses to train his employees and, therefore, give control of raises to the employee (earn at their rate of learning) One thing David added to his hiring ads that made hiring a cinch The importance of working a spouse who supports the mission of their company QUOTES: 07:15 Finding the right people to do that, you have to find the people that are patient and using the questions you came up with for, interviewing, we actually added one and it was kind of a hit and miss people either resonate with, or they don't. And we use the question, "Do you like puzzles," as part of our interview process.... No one immediately answers that everyone immediately sits there and kind of looks at you. Like, why you asking me this question? So it really throws them off for one. So, I love that fact, but you know, usually they'll kind of sit there and look at you, then they kind of relax a little bit more and they'll say, yeah, you know, "I like Sudoku or jigsaw puzzles." ... So if they really enjoy puzzles, for me, that signifies that they'll be good at problem solving and ... there's always problem solving (on the jobs). 10:30 He said, "I think you own a nice job." He says, "If you want to learn how to own a nice business, why don't you call me next week and join the mastermind group. That kinda set with me all weekend of, "I own a job. I own a job. I own a job." And here this whole time it's been me and one other person, I thought I had a business. The more it sat with me, the more it resonated, "I don't want to own a job. I want to own a business." So when my parents are sick or when the time comes that they pass away or when something happens that I need to take off, I have that freedom. 13:07 Be the leader. Don't live in somebody else's wins. Develop your own wins. Develop your own leadership. Develop and take ownership for your influence with your family. 19:27 Our newest one is using RingCentral. So I'm actually taking that leap of my personal cell phone becoming the company number. And so all the phones will go through there versus, me being the one to answer the phones. We'll be able to have other people to answer phone calls, which is a big one of something you're giving up again--- trusting the process, trusting that this is, this is what we need to do to grow. (Let go to grow.) 23:39 Read. Read every day. Because your life is determined by the people you associate with and the books you read and the most influential people are because of what you've read. Forgiving often, praying. It's where you share your thoughts, problems, and praise, and never allowing yourself to get in your way of what's possible for yourself." (Quoting S. Truett Cathy, founder of Chick-fil-A) HIGHLIGHTS 07:15 David's added question to the 11 Hiring Questions that makes it easy to decide who to hire 10:30 David decides he doesn't want to "own a job" -- he wants to build a successful business. 12:01 Create your own victories, don't live off someone else's. 14:22 Hiring forces the "Superman Complex" out of you; you have to let go and let others try and let them make mistakes so they can learn, too. 16:02 How David took control after Covid-19 began and how it built his company culture up 19:32 How David trains his team successfully, putting them in the drivers seat of promotions 20:51 The tweak David made to his ads for hiring that makes hiring so much easier 21:44 The impact David's wife has on the business LINKS & RESOURCES MENTIONED IN THIS EPISODE: Start With Why by Simon Sinek Michael Hyatt Books Kingdom Man by Tony Evans Motivation Myth by Jeff Hayden American Ladder Institute Paint Scout QuickBooks Online Pipeline Deals Google Drive Ring Central David Cook Facebook ADDITIONAL FREE RESOURCES: 11 Interview Questions PDF DYB Mastermind Group - Find out if MG is right for you Schedule Your Free Strategy Call With Steve Burnett Press and hold to visit the page: Show Notes Page Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?
27 minutes | Jul 15, 2020
EP83 From Drug Addiction to Successful Painting Company With Jeff Walters
SUMMARY: Jeff Walters joins Steve for EP83 of the DYB Podcast and discusses his life's story of drug addiction to being a successful painting contractor. Jeff became the man of the house at a young age, which put pressure on him, though he had a very encouraging mom. He began playing in a band at the young age of 11 and worked hard --whether working hard for drugs or as he now does, to help give others a second chance. Not only does he have a wonderful, thriving business, but Jeff strives to give felons a second chance as he hires them and helps them to work hard to overcome their previous life choices to be successful, clean, and sober. WHAT YOU'LL LEARN: How Jeff started out in a band at a young age and painted on the side to make money What the catalyst was that helped Jeff out of drugs and into being a successful businessman The hope Jeff offers to other convicted felons--helping them see beyond their past and work hard for their futures. The interesting start the 12 step program gave Jeff for his painting company and the encouragement he has for hiring today QUOTES: 1:34 Steve: "How did you get started in this crazy business?" Jeff: "Well, the funny part about it was, whenever I couldn't find anything else to do, I could always find something you paint. And this goes clear back from, in my teens, at that point I'm supposed to be an entertainer. So, I mean, I never thought of the painting business as a career. It was just a way to always make some quick, easy money." 3:04 Steve: "So you started playing music very young and then you figured, 'All right, well, I've got to actually generate some income.' How old were you?" Jeff: "17, 18. It was just kind of a side thing, when I was playing five nights a week and I did the holiday circuit and we had a band that traveled about five States. We did college one nighters for a few years, so I started pretty young. One of the neat things that there is, as I see some of the new young guys come in, now they're all 'gung ho' about starting the business and stuff. That wasn't how it was for me. I wasn't looking at it as a business at all, it was just a way to make decent money relatively quickly, but I didn't really look at it when I started, as that being a business or career." 3:52 "It was basically me and my mom growing up. So I didn't meet my dad until I was in my thirties. So it was me and my mom growing up and I was kind of the man of the house, but with that came a lot of, a lot of pressure. Mom was always supportive of everything that I did, but I turned to drugs, really, at a pretty young age and battled with some addiction issues for a huge chunk of my life. I'm thankful that I don't have to live that way today. I've been clean since, October the 6th of 2001. And it's something that I work on, really, every day." 5:29 Steve: "So you started off in new construction." Jeff: "I did. Yeah. Like most of us, right? Easy leads. Just usually no profit, unfortunately. But at that point, I wasn't looking at any of that. We're just trying to get some money to continue the lifestyle." 7:32 Jeff: "One of those things, Steve, where birds of a feather flock together, you know?" Steve: "Oh yeah. It's so true. That's one of my favorite quotes. You are the average of the five people you spend the most time with-- Jim Rohn." 9:43 "When I got clean, that was almost a full time job for me -- just to try to find a whole new way to live and not associate with the people that you...that's why I took the halfway house for awhile. Cause that way, at least, I had someplace safe to go. I didn't have any money, I didn't have anything. So, finding a job sounded like the logical answer, except nobody would hire me. I'm a convicted felon at that point, I'm at a halfway house. I wasn't having very good luck finding a job. So I start up the business." 10:26 "Of course, at first...I didn't have any kind of advertising or anything else. As I would go to these 12 step meetings, I would tell them, say, "Hey, here's the thing. I just got out of treatment. Anybody has anything to paint, I'd like to do it." And at that point, I was just trying to keep the phone on." 11:29 Jeff: "An old timer once told me, "Look, all you need to do is stay clean till your next meeting." So that's how come I was attending three or four a day because I wasn't sure if I could make it til tomorrow, but I could make it to my next meeting. Then the days started turning into weeks and the weeks into months and then years. And here we are today." Steve: "These referrals from the meeting, they had a vested interest. They wanted 1) to support you, because it's like a brotherhood. And then 2) they were kind of there as accountability, too, after they pay you. They're like, "So Jeff, you're going to use this to pay bills and buy equipment, right?" Jeff: "Exactly...a whole new set of birds to flock together." 16:50 "I would way rather have some really good people that don't know how to paint. I can teach them how to paint. (Verses) somebody that comes in and says, "Oh, I got 27 years worth of experience." I'm like, "Yeah, I got 27 years worth of bad habits to break." Steve: "Isn't that the truth!" 18:23 Steve: "Now, for our listeners who are not DYB Members, yet, you mentioned Monday. I just want to pack that a little bit. So, Monday is the new production management & admin management program that we have rolled out. And what Jeff's referring to is, we (in our 1-1 Coaching Meetings) built out an All Star Team CRM now, so that it's created its own application form. And so, then when he posts that link with his hiring ad, everybody drops into that form and it makes the process streamlined. Plus he's building his list, right, Jeff?" Jeff: "Right. Correct. And , the nice thing about doing that is now, they can fill out the app off of a cell phone. Before, I used to have him come in, fill out an application... I wanted to see if they could read and write and follow instructions, you know, and a lot of them couldn't do at least parts of those. But now, we've tried really hard to streamline a bunch of those processes and we see the benefits of doing that." 24:01 "I just wanted to, let some of the people know that there's some really good people there (felons) that really want to work hard and just want to do, want to change their lives and given the opportunity, some of them do that. We've had some really wonderful success stories over the years. And that's part of why, why I still do this. You know, God is good. He's given me some tools here where I can make a difference in some people's lives. So for me, I'm at an age where the money is important and I live comfortably, but that's not really the big motivator for me. So if anybody has any questions on that ever, they can sure contact me." HIGHLIGHTS 0:18 Jeff meets his wife, who mistakes his employee, Johnny, for the owner as Jasmine thinks, "If Walters Painting will hire, Jeff, then maybe they will hire me." Little did they know, they'd get married a few years later! 01:45 Jeff starts playing in a band at a very young age and gets into the drug and alcohol scene. He then paints on the side to make quick cash for his lifestyle. 05:29 Jeff starts off painting in new construction for the easy leads. In 1988, Jeff is busted on drug charges and taken to prison. In 1991, is when he really started a painting business. 08:10 Jeff goes back to prison from 1995-1998, but he does work for the Department of Corrections eventually, painting about every correctional facility there was in Nebraska. 09:43 At a half-way house, Jeff tried to find employment, but as a convicted felon, no one would hire him. Jeff decides to start up his painting business. 10:26 Jeff begins asking for painting work at his 12 step meetings and landing work. 16:29 Jeff shares how he took his company culture to the next level, working with convicted felons and then having them all read business books together and discuss. 18:23 Jeff talks about how he has streamlined his business. 24:01 Jeff talks about his key motivator for business in giving hope to those who need a second chance. LINKS & RESOURCES MENTIONED IN THIS EPISODE: Receipt Bank QuickBooks Online Monday: Project, Hiring, and Admin Management QBQ (The Question Behind the Question) Dave's Killer Bread ADDITIONAL FREE RESOURCES: Jim Rohn Jeff Walters Facebook Schedule Your Free Strategy Call With Steve Burnett Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please? Press and hold to visit the page: Show Notes Page
47 minutes | Jul 8, 2020
EP82 How To Work With Your Spouse Effectively and Enjoyably in 9 Steps
SUMMARY: Working with your spouse can be challenging, but in this episode of the DYB Podcast, Steve and April bring you 9 Steps to Working With Your Spouse, Effectively and Enjoyably. Starting with a confession of needing marriage counseling themselves and how that changed their marriage for the better and how you can, too! They start by laying the foundation and end with the best tools they have found, so far. Whether you are married or not, Steve and April share relatable stories and easy to use tools for growth in your relationships and team members. WHAT YOU'LL LEARN: How their struggles in marriage led to learning great tools How you can communicate with your spouse even better Key questions for personal growth and happiness in your marriage and life Specific steps you can take to make your marriage to the next level If you're not married, what to look for before you consider saying, "I do!" QUOTES: 0:47 "Let's say on a scale of 1 to 10, your expectation was a five. That's what it was (in your marriage) before. Let's just say. And so I was coming in this marriage with an expectation of 10, and let's just say it was a seven. So you were super happy. You were stoked. And I was like, (deflated), "Wow. Yeah." So we decided to go to marriage counseling." 2:18 "How you can have a thriving marriage, a great marriage. Okay, this is possible. We just have these tools that we need to use. And so we want to share these with you guys. Not because--and this is why, well, one of the reasons why, it's taken us so long to produce this podcast is because for me, a fear of listen to this podcast because we've got it all together and this is perfect and this is what you should do, too. But rather, this is what worked for us and if it can at all help you guys, we want to share that to help other marriages. Or even if you're not married, this would be a great podcast to listen to if you're not married so that, you know, when you are thinking that direction, what you can use and some tools and things you need to think about before you get married..." 8:12 "What we're missing in the world today is understanding. That doesn't mean that you agree with the other person, but you can see where they're coming from and you can have empathy. Again, it doesn't mean that you agree with them, but you can understand where they're coming from." 13:51 "It's not fair to expect something if we haven't discussed it or had an agreement first. (In) so many sitcoms, you see the wife is like, "Well, you should know what I want. I shouldn't have to tell you." I just, I don't understand that --that's not logical. It doesn't make any sense." 17:22 "So extreme ownership, taking ownership, even when it wasn't something that was in your control. If you just blame it on someone else and say, "No, I'm a victim of this circumstance or of this person doing this." You've given all the power away, but taking back ownership saying no, what could I have done differently? How did I contribute to this? I own this. How can I change it? That shifts you from a victim and this marriage will never get better mentality to, wow. We can do this. Let's figure out how this works. Let's do this. It's so powerful." HIGHLIGHTS 4:27 Step 1: Supporting the Mission 7:43 Step 2: Knowing Personality Types & Languages of Appreciation 13:55 Step 3: Expectations vs. Agreements (Steve Chandler) 15:56 Step 4: Ownership vs. Victim (Mentality) 19:22 Step 5: The List of ____ :) 21:41 Step 6: Foregoing This 23:49 Step 7: Empty This 27:44 Step 8: Four Tools 43:28 Step 9: The Golden Question LINKS & RESOURCES MENTIONED IN THIS EPISODE: Steve Chandler Jacko Willink Extreme Ownership Love and Respect by Emerson Eggerichs ADDITIONAL FREE RESOURCES: DISC Personality EP75 Languages of Appreciation Podcast EP 76 9 Steps PDF of How to Work With Your Spouse Effectively and Enjoyably Schedule Your Free Strategy Call With Steve Burnett Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please? Press and hold to visit the page: Show Notes Page
33 minutes | Jul 1, 2020
EP81 Mindset Changes to Grow Your Business With Rob Vuckovic Down Under in Australia
SUMMARY: The DYB Podcast is connecting with our mates Down Under as we bring you Rob Vuckovic, owner of Fusion Painting in Canberra, Australia! Rob shares many mindset changes he went through after starting his business, Fusion Painting. Like many of us, he learned painting from his father, but unlike many of us, his dad had him working from the age of 12 so that he would be persuaded to never paint, but to work hard in school and avoid manual labor and get an office job. Rob’s father taught him how to work hard and he excelled. Rob became a mechanical engineer only to hate it and want nothing more than to be out painting. Rob then worked for his dad until his dad recommended he start his own company, which Rob willingly and excitedly did. Feeling like he couldn’t fail, he took on what he thought was the best job and best market for him on millionaires lane—only to find it was nightmare lane. After losing $27,000 on that job, receiving no referrals, and not even being remembered by the home owner, he went to work for many GC’s. Having an awful time with them, his amazing paint rep help him and told him he should break into the residential market (avoiding the Big House on the Hill clients from then on!). This was one of many mindset changes or mind-shifts Rob went through and he shares them with us today. WHAT YOU'LL LEARN: Many mindset changes for Rob that we can, no doubt, relate to, including: from painter to business man How Rob curates his culture amongst his team How Rob pre-sells so that the estimate is almost sold before he gets there What Rob does to focus on the customer experience, leading to Endless Referrals, as Bob Burg taught him The importance of following up and how his mindset changed from dreading it, to feeling helpful in doing so How Rob takes lessons from Jacko Willink's on Extreme Ownership and applies them to his company Rob's mindset change from Superman Complex to Delegator and how that builds up his team and morale in his company QUOTES: 09:14 "After a little while, I was able to join a group and learn about the business side of painting. That was the thing that was a real mind shift: learning about knowing your numbers, understanding a profit and loss, understanding how to track jobs and learn costs and things like that, learn how to read a balance sheet, print out a profit and loss statement at the end of every month and read it and study it and understand it. That was really the shift, the transition from a craftsman painter into a businessman." 12:05 "I think it was Richard Branson who said, "Look after your staff and they'll look after your customers." And really, really the team is everything to our business and it should be to everyone else's business. They are really the engine room of the business. You know, I go out and sell a job and do all that and generate leads and stuff, but really, at the end of the day, if you can't produce a job, you're not gonna make any money. So these guys are out there, they're at the coalface, really producing the job. They are the ones who are interacting with our customers day to day, they are the face of your business. They're the guys that have got the branding on the tee shirts, branding on the vans. They are really everything in a business, you know, without them, we don't have a business really. ... Really that is so important to me that's where the company culture has to come into it. So it's strong, it's a very strong thing. And I've always, always, always valued that." 12:58 "(Following Up) This is something you read about in books, back when I started, many years ago: follow up, follow up, follow up. It was something that I was resistant to do. I could have given you 20 reasons why. I didn't want to do it. It was only when I had people come over and bid to do things around my own home. And the guys that followed up, it really, really left an impression on me. And that was it. That was my mind shift. The way I felt when I got followed up, because I almost (used to feel) it was a bit cheesy or a bit almost like a used car salesman thing, but really, it's the way you do it. And these people will follow me up because they were genuinely interested in the job. It really left a great impression on me. And I tell you from that moment, I'm following up." HIGHLIGHTS 09:14 Learning the Business Side 09:49 Good Painter, Bad Businessman 12:05 Company Culture Strategies 14:50 Traveling to US and comparing US to AUS businesses 16:04 Pre-selling to Clients 17:15 Focus on Customer Experience 17:58 Importance of Following Up 19:06 Influence 20:02 Endless Referrals by Bob Burg and the impact on Rob's business 20:37 Extreme Ownership by Jacko Willink and the impact to Rob 22:56 Overcoming the Superman Complex LINKS & RESOURCES MENTIONED IN THIS EPISODE: Endless Referrals by Bob Burg How to Win Friends and Influence People by Dale Carnegie Extreme Ownership by Jacko Willink Rob Vuckovic ADDITIONAL FREE RESOURCES: House on the Hill Article Above The Line Philosophy Schedule Your Free Strategy Call With Steve Burnett Press and hold to visit the page: Show Notes Page Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?
24 minutes | Jun 24, 2020
EP80 How Finding Your Target Market Increases Business Success - and how you can find yours easily!
SUMMARY: In this episode of the DYB Podcast, Seth Peek of S. Peek Painting out of Atascadaro, California and Mike Gallagher of Gallagher Painting out of Winchester, Massachusetts, join me to discuss the power of finding their target market. They, like other DYB Members, found it is vital to know your target market if you want to grow a successful painting company peacefully. Like a majority of painters when they begin their journey, they didn't want to turn down any work and that is the way you may have to start, just to get some jobs on the calendar. However, the first goal should be to --as quickly as possible-- shift your calendar to only work with your target market and referrals of your target market, as you'll hear about from Seth and Mike. Also, I'll give you step by step directions on how you, too, can find your target market to increase your profitability and streamline your company. WHAT YOU'LL LEARN: How Seth and Mike's companies ran before working with Steve to find their target market The negative side effects of not knowing your target market Seth and Mike share the peace of mind and confidence they have in working within their target market Strategic success Seth and Mike experienced after finding their target market and the positive shift in their company team morale. Step by step how to find your target market using the 3P's Process of the DYB System QUOTES: 08:09 When scheduling things come up with them now, I feel more confident in the current jobs we're in just to put my foot down and say, "We can't be there till this date." It gives them opportunity to reflect whether or not they want to get a bid out to somebody else or if they just want to wait for us to do it, but I'm no longer going to cater to another contractor in order for our work to get done. 10:01 We're going to just keep going with what works for us and, in turn, those referrals will just bring in more of the jobs that fall within our 3P's. I'm feeling confident and I'm feeling pumped and I'm stoked for the new frame of mind I've gotten. It feels really good as a business owner to finally have the confidence to say no to certain clients. 11:12 So you're getting similar jobs from similar people in similar neighborhoods because they're all referring to their friends who live in similar houses. After a while, as long as you do your job and you're friendly and your guys take care of the process, it kind of just works on its own after that. 12:49 At that point, I just realized something had to change. Year after year, I was like, "This is the year I can make this work." And it just never did. I found that I had guys, when I would bring in a crew that, towards the end of the job, they could tell a customer was frustrated. I was frustrated. And it just really set a low moral standard amongst my employees. when we first started talking and we realized that this was my biggest thing was affecting me. The very first thing you said to me is just cancel those jobs. 13:51 Knowing that I could then focus on jobs that I could finish on time that I could make a profit on and that my crew would be satisfied with at the end, was such a big game changer for me. HIGHLIGHTS 15:04 Step by step, how to find your target market 16:21 The 3P Process Distinction 17:28 The compounding of referrals in the target market 18:55 What happens when you find your target market LINKS & RESOURCES MENTIONED IN THIS EPISODE: 3P's Process to Finding Your Target Market Worksheet (FREE) Seth Peek Mike Gallagher ADDITIONAL FREE RESOURCES: Schedule Your Free Strategy Call With Steve Burnett Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please? Press and hold to visit the page: Show Notes Page
23 minutes | Jun 17, 2020
EP79 Ben Campbell - From Surviving off of Caribou to a Successful, Streamlined Painting Company
SUMMARY: DYB Podcast EP78 brings Ben Campbell of Campbell Painting and Drywall in Anchorage, Alaska to the show. From the very beginning, his family started a couple of paint retail stores in the 1950’s in Alaska. Then Ben started his company in 2006 with his brother and went solo in 2009. He shares his very relatable early mistakes to his current successful company with 15+ employees, on track for $1,000,000 revenue for 2020. Ben shares how overcoming huge adversity helped build his drive and grit. Though he wouldn’t want to go through the obstacles again, he looks for the positive and what he can learn from each situation to learn and grow and not give up. He also shares his strategy for hiring and keeping a great team. WHAT YOU'LL LEARN: How Ben uses his individual USP (Unique Selling Proposition) to set him apart and grow his clientele Ben's strategy for hiring painters and keeping a great team How technology helps Ben streamline his business Ben's organizational strategy for crew leaders How to empower a team to do their best work How to avoid and overcome the negativity around you Lastly, an encouragement to those who are working "in the bucket" and want to get "out of the bucket" to run a streamlined business QUOTES: 04:39 "(When you started) How did you generate your leads? Word of mouth was basically it at the beginning. We had yard signs and did some networking at church, but it was mostly word of mouth." 21:01 "Keep grinding, you know, that's all I wanted to say. Just keep grinding and it will get better, but learn from your mistakes. You know, if you did something wrong once, don't do it again. If I'm bidding a job and I didn't make money on it, well then why didn't I make money? Ask that question." 09:02 "Why don't you do much new construction? There are a lot of great builders, but the bottom line is, painting is an expense to them. They want to keep their expenses down, so they don't use the highest quality paint that we do or want to spend time making the job perfect, like we do." 21:28 "There's good money in what we do." LINKS & RESOURCES MENTIONED IN THIS EPISODE: TSheets GPS Time Tracker Quickbooks Online Compound Effect by Darren Hardy Ben Campbell ADDITIONAL FREE RESOURCES: Schedule Your Free Strategy Call With Steve Burnett Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please? Press and hold to visit the page: Show Notes Page
49 minutes | Mar 30, 2020
EP78 How to Stay Productive in Tough Times
EP78 How to Stay Productive in Tough Times SUMMARY: This episode of the DYB Podcast is called "How to Stay Productive in Tough Times" and today, Steve and April start by sharing 6 strategies to keep your mind and body primed for productive work amidst the drastic changes happening today. These practical tips include basic things like getting lots of sleep and exercise, and more profound acts like listing down what you are grateful for and sending words of encouragement. None of these are hard to do, but as Jim Rohn said, “What’s easy to do, is easy NOT to do.” So make sure you don’t just listen, but actually implement these 6 strategies when you are needing motivation to stay productive and positive in tough times. Steve and April also talk about protecting your mind, from the music you listen to and the people with whom you associate. They wrap up by sharing practical activities that businesses which have temporarily closed, can engage in now. WHAT YOU'LL LEARN: - 6 Strategies on how to stay productive during tough times - Why the strategies are effective - How to protect your mind from negative influences - What to focus on for maximum achievement and development - What action steps you can take today, even if your business is shut down currently, to continue to build your business during this time and help out your community - How to gain positive momentum to keep moving forward in this challenging time QUOTES: 02:14 The American Economy is the most resilient economy in recorded history. ~ Dave Ramsey 03:02 People to keep an eye on: Michael Hyatt, Darren Hardy, Dave Ramsey - Dave Ramsey because he’s a money guy. 04:02 We are going to talk about some ways to be PRO-active, not RE-active. 04:57 One (thing) I appreciate, is that you (Steve) built the DYB System during a recession, when everyone was saying, “The sky is falling. Cash in your chips now. This is it,” and many businesses did roll over and, unfortunately, did not come back. But YOU didn’t have that option. You had two little kids, single father. You HAD to figure it out.” 05:59 You’ve got a list of 6 things you do, when you are needing motivation in tough times. What do you do? 06:35 The number one most important thing on my list for staying productive is….proper sleep. 08:03 Good point, so if you’ve not had enough sleep, let your spouse, your family know, so if you react rather than respond, they’ll know ahead of time, “Okay, this isn’t intentional; this isn’t personal.” …They’ll have more grace with you. 10:50 “That’s brilliant; here is what you are doing. The hardest thing is just getting started. And if you can just get yourself started, that’s really the goal. Somebody says, “I want to start jogging.” Have your goal to be put on jogging shoes and step outside." 14:20 “Send a text message of gratitude, inspiration, or encouragement to 20 people. A text message is more personal than a Facebook message because any stranger can shoot you a Facebook message. But not everybody has your cellphone number." 23:00 "Write down on paper before you go to bed, 20 things you are grateful for. It can be in a journal, notebook, whatever it is. Write it down on paper, 20 things you're grateful for. And this primes the pump, if you will, for your subconscious to think about everything you're grateful for, priming you to wake up feeling great." 026:30 Get the highlights, but you don’t need to fill your mind with fear by hours and hours of commentary. Get the data, get the facts, but don’t feed the fear, skip the commentary. 32:51 "Protect your mind, protect your heart for it is a wellspring of happiness by who you associate with; make sure that being associated with this person is helps you to be more productive, they encourage you, they help you along the way, they build you up." 33:13 You can only help people when you, yourself are in that positive mode; if they are bringing you down, take a step back until you can help them. HIGHLIGHTS: 06:36 Tip #1: Get proper sleep 09:08 Tip #2: Exercise (preferably in nature!) 13:48 Tip #3: Send 20 messages of encouragement Tip #4: Saved for last! 16:43 Tip #5: Create something 22:22 Tip #6: Write down 20 things you are grateful for 24:53 Tip #4: Protect and guard what you feed your mind 34:16 IE: Fill yourself with positive music & people & messages 42:22 Activities that closed businesses can engage in NOW LINKS & RESOURCES MENTIONED IN THIS EPISODE All links and resources mentioned in this episode are found on the Show Notes Page. Show Notes Page [Press and hold to visit the page]
35 minutes | Feb 5, 2020
EP77 Fanocracy: Turning fans into customers with David Meerman Scott
SUMMARY: This episode of the DYB Podcast is called "Fanocracy: Turning fans into customers with David Meerman Scott". Today, Steve Burnett and David sit down to discuss fandom culture and how any business can grow by cultivating a devoted and loyal group around fandom culture. David shares that showing your passions to your existing and potential customers is the key to creating a genuine human connection. In this way, you gain positive brand recall that makes you stand out from the crowd. He also shares 3 actionable tips that you can apply to your own painting business today. WHAT YOU'LL LEARN: 3 Strategies to Implement in Your Business Today to Build Fanocracy How Fanocracy Builds a True Human Connection and Why How One Contractor Built a $20 Million Business Utilizing Fanocracy QUOTES: 07:12 "Building fans is all about a true human connection. We spoke with neuroscientists to find out what's going on in our brains when we become a fan of something and it turns out all of us are hardwired in our DNA, in our ancient brains, to want to be part of a tribe of people, to be part of a group of people because that's when we feel safe." 08:16 “Passion is infectious-even if you don’t share the same passion. 09:05 "Here's what this means for painting contractors is, the more you can share what you love with your existing and your potential customers, the more they have an opportunity to bond with you as a human being, not just as a painter." 13:21 "The lesson here, I think, for painting contractors is... it doesn't have to be skateboarding obviously, it should be whatever you're passionate about. But show what you do in your off time. Show what you do in your life. Show perhaps what your family does. What do you do when you go on vacation? Show that on social networks, show that on your website." 17:34 "Everybody listening in here probably has something they love, whether it's a sports team they love or a hobby they have or some physical activity they love to do or whatever it is on their off time that, should you be able to showcase that, allows you to stand out from the crowd. And you're not just the painter. You're the painter who loves to birdwatch or whatever it is." 26:08 "I mentioned earlier the closer you get to someone, the more powerful the human connection. So video and photographs are very powerful if they're shot within about 4 feet away and you're looking directly at the camera and because our brain processes that, intellectually we know it's on a video or photograph, but our ancient brain, our subconscious brain, processes it as if you were right next to that person. Which is exactly why we feel we know movie stars because of mirror neurons." 27:27 Matt Risinger in Texas built his contracting business from zero to 20 million and he credits me completely with the advice to record videos from 3 feet away or less. He has more than ½ a million subscribers to his YouTuber channel. 30:39 "The [first thing] I would do right away is, number 1, take a look at your externally-facing website, your social media and make sure, number 1, that you're eliminating all the images and words that make you generic. If you're using stock photos of houses and buildings, you should be removing them. You should use real photos of buildings and houses that you've painted." 31:16 "I actually recommend going from third person that's talking like, “We are such and such a painting contractor and we operate in the Boston area, that kind of thing, to 'I'. I've been painting for the last 20 years. I've been running this business. My customers etc. Go from third person to first person." HIGHLIGHTS: 04:08 Create fans with a true human connection 10:08 Show what you love to your customers 15:03 Get attention: your passion makes you different 19:38 Avoiding politics and religion 21:25 Questions from the community 26:44 YouTube: make your audience know you 30:24 Top 3 steps to achieve Fanocracy LINKS & RESOURCES MENTIONED IN THIS EPISODE: Fanocracy.com David Meerman Scott: LinkedIn & Twitter Matt Risinger’s YouTube Channel ADDITIONAL FREE RESOURCES: Schedule Your Free Strategy Call With Steve Burnett Thank you very much for joining us today! If you received value, would you take a few seconds and leave us a review, please? Press and hold to visit the show notes page
34 minutes | Jan 21, 2020
EP76 How to Grow an All-Star Team with the 5 Languages of Appreciation
SUMMARY: In this episode of the DYB Podcast called "How to Grow an All-Star Team with the 5 Languages of Appreciation," Steve and April Burnett define the 5 languages, how to recognize each one, and share how to communicate between them so every person on your team feels appreciated. Why? Because "70% of employees say they receive little or no appreciation at work" according to Gary Chapman and Paul White in their book entitled The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People. They share examples of how to know your own language of appreciation, how to know one another's language of appreciation, and tie it back to the workplace to strengthen your relationships to grow a strong team as well as utilizing this information to close more sales. Steve and April also touch on how the 5 languages of appreciation can be applied to other relationships, such as family and friends, as well. WHAT YOU'LL LEARN: -What are the 5 Languages of Appreciation -How to Know Your Own Language of Appreciation -How to Find One Another's Language of Appreciation -How the Language of Appreciation Helps to Build Strong Teams -How to Close Sales Using the Language of Appreciation QUOTES: 03:36 "One: Words of Affirmation. 'You did a great job!' is an example of Words of Affirmation. 05:57 "Two. Quality Time. Take your team out to lunch. Connect with them. Maybe grab a tool and work with them for a little bit. Maybe ask them to ride along with you on a sales call. (That's) Quality Time." 15:37 "Three. Acts of Service. Providing assistance, ask, "What can I do to help?" Make sure that they win by setting them up to succeed. So ask (your team), how can you serve them? How can you help them?" 18:43 "Four. Gifts. Tangible gifts. I believe this is Ron's. Ron Ramsden. He is awesome. So we have that retreat a couple of years ago. He bought all the coaches a branded DYB hat. He is so thoughtful like that." 26:56 "Five. So here's the last one and it's kind of interesting. Physical Touch. Okay, so this one, we have to have a huge caveat here because there's appropriate workplace touch and there's inappropriate and you do not want to cross the boundaries here. Handshakes, fist-bumps, and high fives are all great and appropriate forms of Physical Touch." HIGHLIGHTS: 01:49 Lack of appreciation in the workplace 03:37 Language of appreciation 1: Words of affirmation 05:57 Language of appreciation 2: Quality time 10:24 Quality time in the workplace 15:32 Language of appreciation 3: Acts of service 18:43 Language of appreciation 4: Gifts 21:23 Gifts in the workplace and marriage 26:56 Language of appreciation 5: Physical touch LINKS & RESOURCES MENTIONED IN THIS EPISODE: The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman and Paul White ADDITIONAL FREE RESOURCES: DYB System PDF Download Video Testimonial Checklist Schedule Your Free Strategy Call With Steve Burnett (Press and hold to visit the page) Show Page Notes
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