29 minutes | Sep 26, 2021

6. Madalyn Sklar: Leveraging Social Media For Customer Service & Competitive Insights

Are you using social media to build customer relationships, enhance customer service and gain competitive insights? , a digital marketing expert with 25 years of experience, starting in the early days of the internet (before social media was a thing), provides customer experience tactics that you likely never knew. Huffington Post has named Madalyn one of . Highlights: *What customer experience means in a digital world *Why you cannot ignore social media *Ways to personalize messaging *The value of listening and tools *Tactics to humanize business Learn more about Stacy Sherman and Madalyn Sklar at
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