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Digital Workplace Impact
52 minutes | 6 days ago
Episode 80: What an expert teenage gamer can teach digital workplace teams
Online gaming can often be viewed negatively as a waste of time and brain power for children, or as a way to escape the real world, but there are many lessons and positive characteristics from the digital world of online gaming that can be applied to the digital workplace to build stronger organizations. In this episode of Digital Workplace Impact, Max Toper, author of Why is he still here?, in conversation with Paul Miller and Nancy Goebel, shares personal stories of the role online gaming has played for him as an individual and how it has helped him as he navigates the education system through the global pandemic. Drawing on anecdotes from his role as a Guild Leader in an online game, Max details the importance of knowing the strengths and weakness of your team members and of placing them in positions where they feel most comfortable and have the potential to impact the overall success in battle. This episode dives into how this can apply to the digital workplace and employee experience in relation to developing greater understanding of skills, building better relationships, and producing high-quality work and outcomes both as individuals and as an organization. Guest speaker: Max Toper, author of Why is he still here?Show notes, links, and resources for this episode: Nature of Work podcast Trailer: https://shows.acast.com/nature-of-work-podcast-with-shimrit-janes-and-paul-miller'Why is He Still Here?', by Max Toper: https://www.amazon.co.uk/Why-Still-Here-Max-Toper/dp/1800491352 See acast.com/privacy for privacy and opt-out information.
47 minutes | 19 days ago
Episode 79: The rise of AI, robots, and automation in post-pandemic digital workplaces
When you think of artificial intelligence (AI), do you immediately think about robotics, automation and impending job loss? This concept of AI and automation has been around for a long time and, even though the conversation is revisited time and time again, it’s never been as relevant as it is today – but it’s not all doom and gloom. For this episode of Digital Workplace Impact, Paul Miller and Nancy Goebel are joined by Steve Bynghall, from DWG, and Jeff Wald, Co-founder of WorkMarket and author of bestseller The End of Jobs: The rise of on-demand workers and agile corporations, to discuss the impacts of AI today and tomorrow on the workforce and the digital workplace. Guest speakers: Steve Bynghall, DWG research author, and Jeff Wald, Co-founder of WorkMarket and author of bestseller The End of Jobs: The rise of on-demand workers and agile corporations. Show notes, links, and resources for this episode: AI and automation today and tomorrow: What digital workplace teams need to knowThe End of Jobs: The rise of on-demand workers and agile corporations, by Jeff Wald See acast.com/privacy for privacy and opt-out information.
55 minutes | a month ago
Episode 78: Nature of Work interview – The new story of work for a living age
We are in a world where we are working in complex, ambiguous environments – and the last year in particular has seen an explosion of this. Workplace exhaustion, digital fatigue, mental stress, lack of wellbeing are a few key trends emerging as a result. When we observe nature, we find that it also experiences its own stresses and threats, as well as health. But nature reacts differently to fatigue, exhaustion and stress – and in looking to it for lessons, we can begin to understand a different way to approach these threats within the workplace. In this episode of Digital Workplace Impact, Nancy Goebel hosts co-authors Paul Miller and Shimrit Janes to introduce their latest book, Nature of Work – The new story of work for a living age, in conversation with Sue Pitkin-Frost. Together, they explore how living systems and ecosystems operate and explain how this new story of work can provide a lens through which to view the world of work and understand it in a multifaceted way. Guest speakers: Paul Miller, CEO, Digital Workplace Group; Shimrit Janes, Director of Knowledge, Digital Workplace Group; Sue Pitkin-Frost, Collaboration Expert. Show notes, links, and resources for this episode: Find out more about the Nature of Work here https://natureofwork.com/ See acast.com/privacy for privacy and opt-out information.
52 minutes | 2 months ago
Episode 77: Paul Miller’s Digital Workplace Predictions for 2021
2020 was a year like no other. It was an unpredictable year filled with tremendous change and acceleration of digital transformation within organizations, with new ways of working, culture shifts and innovations emerging and strengthening as a result. As the world begins to prepare for our return to work in physical offices in 2021, Paul takes stock of the patterns and trends seen in 2020 and predicts how these trends will impact the digital workplace in 2021. Guest speaker: Paul Miller, CEO, Digital Workplace Group Show notes, links and resources for this episode: https://digitalworkplacegroup.com/2020/11/18/paul-millers-digital-workplace-predictions-for-2021/ See acast.com/privacy for privacy and opt-out information.
42 minutes | 2 months ago
Episode 76: Connecting the HSBC frontline in the days of COVID
While it is standard practice to have continuity plans in place, COVID-19 rendered many of those plans unworkable in the wake of the global lockdown. In this episode, we hear how HSBC was able to react to the implications of COVID on its global workforce and customer base. Guest speaker: Kate Mayfield, HSBC Show notes, links and resources for this episode:Learn more about our sponsor, Workgrid Software: https://www.workgrid.com/meet-workgrid?utm_source=DWG&utm_medium=podcast&utm_campaign=2021-AD-DWG-Podcast&utm_content=workgrid-video See acast.com/privacy for privacy and opt-out information.
47 minutes | 3 months ago
Episode 75: The luckiest CIO in the world!
In 2019, Uniper was the first organization in the world to move its energy related applications into the cloud. The digital workplace element of the project enabled the vast majority of the Uniper team to seamlessly work from home when lockdown began in early 2020. The project has been a huge success, with 80% of the team’s KPIs at all-time highs. Guest speaker: Damian Bunyan, CIO, Uniper Show notes, links and resources for this episode: Learn more about our sponsor, Workgrid Software: https://www.workgrid.com/meet-workgrid?utm_source=DWG&utm_medium=podcast&utm_campaign=2021-AD-DWG-Podcast&utm_content=workgrid-video See acast.com/privacy for privacy and opt-out information.
60 minutes | 4 months ago
Episode 74: The power of ‘data pictures’ in the post pandemic world of work
Deciphering what information to trust on the internet nowadays is no easy task. And the ways in which we communicate via technology have altered our ability to connect socially.Our guest in this episode is returning technology to its former, better use by embracing Collective Social Intelligence.Guest speaker: Professor Jeff Jones, CEO, Collective Social IntelligenceShow notes, links and resources for this episode:“Collective Social Intelligence”, by Jeffrey I Jones: https://www.amazon.com/Collective-Social-Intelligence-Jeffrey-Jones/dp/1786297949Paul Miller’s seven favourite business books: https://digitalworkplacegroup.com/2020/12/10/paul-millers-seven-favourite-business-books/What Microsoft is thinking about now – and in the future – and what it tells us: https://digitalworkplacegroup.com/2019/04/24/what-microsoft-is-thinking-about-now-and-in-the-future-and-what-it-tells-us/ See acast.com/privacy for privacy and opt-out information.
42 minutes | 5 months ago
Episode 73: Paul Miller’s podcast review of 2020
As 2020 draws to a close, Paul looks back and reflects on some of the Digital Workplace Impact episodes launched this year.2020 has seen the digital workplace emerge as the essential workplace, and our podcasts have captured the impact of COVID on how and where we work. We’ve also tackled other important topics, including ethical robots, climate change and digital well-being, and how to build a brighter future. Show notes, links and resources for this episode:All of our episodes can be found here: https://digitalworkplacegroup.com/dwg_podcast/ Missed DWG24 Live? Catch up via the DWG24 2020 Video Library: https://digitalworkplacegroup.com/dwg24-2020-videos/ See acast.com/privacy for privacy and opt-out information.
27 minutes | 6 months ago
Episode 72: A new story of work for a living age, with Charles Eisenstein
In this episode, we revisit hour six of DWG24 and an interview with the author, Charles Eisenstein.Charles talks ecology with DWG’s Paul Miller and Shimrit Janes, and together they imagine a more natural setting for corporates and humans alike, encourage us to affect change from within, and question whether we really want to go back to where we were.Show notes, links and resources for this episode: “Climate – A new story”, by Charles Eisenstein: https://charleseisenstein.org/books/climate-a-new-story/“The Coronation”, by Charles Eisenstein: https://charleseisenstein.org/essays/the-coronation/ Interview with Oprah Winfrey: https://charleseisenstein.org/video/oprah-winfrey-full-episode-interview-7-2017/Missed DWG24 Live? Catch up via the DWG24 2020 Video Library: https://digitalworkplacegroup.com/dwg24-2020-videos/ See acast.com/privacy for privacy and opt-out information.
53 minutes | 6 months ago
Episode 71: The vitamins for digital wellbeing
Digital wellbeing has become a hot topic for 2020. With so many of us now working from home, juggling time and technology, and always being “on”, escaping from work can be very difficult.Follow the conversation as our guests discuss the highs and the lows of remote working, share insights from their respective research projects, and offer practical advice on how we can all start to build a more balanced working day. Guest speakers: Dr Christine Grant, Deputy Head of School & Associate Professor, Occupational Psychology at Coventry University, and Elizabeth Marsh, Director of Research, DWGShow notes, links and resources for this episode: ‘Digital workplace overload: How to reduce employee technostress’, DWG research report: https://digitalworkplacegroup.com/resources/download-reports/digital-workplace-overload-how-to-reduce-employee-technostress ‘Agile working and well-being in the digital age’, co-edited by Christine Grant and Emma Russell: https://www.palgrave.com/gb/book/9783030602826 See acast.com/privacy for privacy and opt-out information.
15 minutes | 6 months ago
Episode 70: Digital Workplace of the Year Awards 2020
In this episode of Digital Workplace Impact, we hear from 2020’s winners of the Digital Workplace of the Year and Digital Workplace Leader of the Year as they were announced on DWG24 Live. Guest speakers: Linda Lee, Executive Director & Regional Head, Future of Work at DBS Bank, and Priya Thummalapalli, Vice President, HR Digital Strategy at Prudential Financial Show notes, links and resources for this episode: Winner of Digital Workplace Leader of the Year 2020: Priya ThummalapalliWinner of Digital Workplace of the Year 2020 – DBS Bank See acast.com/privacy for privacy and opt-out information.
56 minutes | 7 months ago
Episode 69: Take care, stay calm and carry on in the digital world of work
This year has seen a level of emotion in work like no other, and it has opened our eyes to the importance of emotional connection within the workplace. Paul’s guest, Dr Lauren L Vargas, developed the framework “Take ‘CARE’ to be ‘CALM’”. Together, they delve into this framework and explain how it applies to work, discuss the emotional impact of the virus on work, and share how we can move forwards to bring our best selves to work. Guest speakers: Dr Lauren L Vargas, independent researcher and consultant Show notes, links and resources for this episode: Take ‘CARE’ to be ‘CALM’: Emotional intelligence is key to achieving digital maturity: https://medium.com/@vargasl/take-care-to-be-calm-emotional-intelligence-is-key-to-achieving-digital-maturity-c693a03b506 See acast.com/privacy for privacy and opt-out information.
56 minutes | 8 months ago
Episode 68: How LEGO approaches workplace experience
LEGO wants the values that the brand is built upon to be channeled through workplace experiences to its employees, and uses its globally recognized creativity and playfulness to achieve that. Jesper Ambrosius, Head of LEGO Workplace Experience, offers us an exciting glimpse into what it’s like to work at LEGO and how they’ve got to where they are, from the “brave zone” and learning through play, to anthropology and data analytics.Guest speakers: Jesper Ambrosius, Head of LEGO Workplace Experience, LEGOShow notes, links and resources for this episode:Hear more from Jesper and see a live tour of LEGO’s digital workplace on DWG24 – 24 hours of the world’s best digital workplaces: https://dwg24.com See acast.com/privacy for privacy and opt-out information.
61 minutes | 8 months ago
Episode 67: A Manifesto for the Decade of Courage
As a response to COVID-19, DWG set out a powerful manifesto that seeks to look beyond the pandemic and explore how you can adapt your organization to suit global trends. It outlines 12 guiding principles for essential workplace transformation. In this episode, James Robertson and Manisha Singh share their reactions to the manifesto and reflect on how its action points will apply to workplaces. Together they discuss how the digital workplace has become the essential workplace, exchange recent experiences from around the world, and agree how giving employees “voice and agency” is the way forward. Guest speakers: James Robertson, Founder and Managing Director, Step Two, and Manisha Singh, Global Director, Digital HR and People Analytics, Schneider Electric Show notes, links and resources for this episode: Download DWG’s Decade of Courage Manifesto for free: https://digitalworkplacegroup.com/resources/download-reports/decade-of-courage-manifesto Raising your organization’s digital IQ: How to improve digital skills: https://digitalworkplacegroup.com/resources/download-reports/raising-your-organizations-digital-iq-how-to-improve-digital-skills See acast.com/privacy for privacy and opt-out information.
45 minutes | 9 months ago
Episode 66: How COVID-19 showed the true digital power of Duke Energy
Follow the incredible story of how Duke Energy reacted to the crisis back in February, from transitioning several thousand staff to remote working within days, to regular check-ins with the team and standing by its customers. Guest speakers: Brian Savoy, SVP, Chief Transformation and Administrative Officer Show notes, links and resources for this episode: https://www.duke-energy.com/home See acast.com/privacy for privacy and opt-out information.
55 minutes | 9 months ago
Episode 65: The rise of storytelling in the digital world of work
Neuroscience has proven that emotion is more important than logic when it comes to driving a decision, making organizational storytelling a highly effective way to communicate, internally and externally. Our guests discuss the shift from corporate speak to storytelling, share how COVID has brought new stories to the surface, and explain how technology has enhanced and amplified storytelling. Guest speakers: Michael Kowalski, Head of Production, Tortoise, and Harriet Patience-Davies, Storytelling Coach, Accenture Show notes, links and resources for this episode: Some Good News: https://www.youtube.com/channel/UCOe_y6KKvS3PdIfb9q9pGugPositive News: https://www.positive.news/DWG24: https://dwg24.com/ See acast.com/privacy for privacy and opt-out information.
44 minutes | 10 months ago
Episode 64: Recruiting for digital careers that don’t (yet) exist
In this episode of Digital Workplace Impact, Paul Miller talks to Fran Pomerantz, founder of The Pomerantz Group, which offers coaching and executive recruitment in the digital space. As we find ourselves in a period where innovation is key to business survival, Fran shares her insights into the challenges and opportunities presented by COVID-19, offers advice to those looking to accelerate their careers, and explains why she thinks standing still could mean the demise of your business. Guest speaker: Fran Pomerantz, founder of The Pomerantz Group Show notes, links and resources for this episode: Decade of Courage Manifesto: 12 action points for essential workplace transformation: https://digitalworkplacegroup.com/resources/download-reports/decade-of-courage-manifesto/ FREE REPORT EXCERPT: Raising your organization’s digital IQ: How to improve digital skills: https://digitalworkplacegroup.com/resources/download-reports/raising-your-organizations-digital-iq-how-to-improve-digital-skills/ FREE EXECUTIVE SUMMARY: The Inside-Out Digital Leader: Digitally transforming your organization from within: https://digitalworkplacegroup.com/resources/download-reports/inside-digital-leader-digitally-transforming-organization-within/ See acast.com/privacy for privacy and opt-out information.
58 minutes | 10 months ago
Episode 63: Why climate changes everything – in your digital workplace
Paul Miller speaks to Dr. Tia Kansara about ecology, climate change and, specifically, the impact the virus has had on work.They embark on an extraordinary conversation about how the digital world of work can evolve and adapt in ways that are beneficial for the environment.Guest speaker: Dr. Tia Kansara, Hon FRIBAShow notes, links and resources for this episode:DWG Work Miles Movement: https://digitalworkplacegroup.com/workmilesmovement See acast.com/privacy for privacy and opt-out information.
49 minutes | a year ago
Episode 62: Tales of a connected CEO in times of lockdown
The Social Age has seen the adoption of social media by the masses, however the benefits to CEOs have gone unnoticed by many a leader. And during a time when digital media is the only channel for remaining connected to your workforce and customers, being socially savvy is a must.In this episode, Paul Miller is joined by the author of The Social CEO, Damian Corbet, and Sarah Walker-Smith to discuss the importance of staying connected before, during and after lockdown.Guest speakers: Damian Corbet, Founder, The Social C-Suite; and Sarah Walker-Smith, CEO, Shakespeare Martineau.Show notes, links and resources for this episode: Decade of Courage Manifest: https://digitalworkplacegroup.com/resources/download-reports/decade-of-courage-manifesto/The Social CEO: How Social Media Can Make You A Stronger Leader, by Damian Corbet: https://www.amazon.co.uk/Social-CEO-Media-Stronger-Leader/dp/1472967240DWG Work Miles Movement: https://digitalworkplacegroup.com/workmilesmovement/2020 Edelmen Trust Barometer: https://www.edelman.com/trustbarometerThe Athena Doctrine: How Women (and the Men Who Think Like Them) Will Rule the Future, by John Gerzema and Michael D’Antonio: https://www.amazon.co.uk/Athena-Doctrine-Women-Think-Future/dp/111845295X See acast.com/privacy for privacy and opt-out information.
42 minutes | a year ago
Episode 61: The keys to successful content migration
When done well, content migration provides a strong foundation on which to build a successful intranet, with the best user experience and longevity. Unfortunately though, a commonly held opinion is that migration of intranet content to a new platform is considered a chore. This episode explores DWG’s report “The eight phases of intranet content migration: How to make the move”, which outlines a model workflow for how to deliver intranet content migration in a project over eight phases and how to avoid unintended consequences further down the project timeline. Guest speakers: Nicole Carter, consultant and researcher at DWG, and Allan Tanner, Senior Manager, Digital Communications at Standard Life Aberdeen Show notes, links and resources for this episode: The eight phases of intranet content migration: How to make the move: https://digitalworkplacegroup.com/resources/download-reports/the-eight-phases-of-intranet-content-migration-how-to-make-the-move/ See acast.com/privacy for privacy and opt-out information.
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