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On the show today, I am talking to RJ Milnor, Head of People Analytics at Uber, about the work he and his team have been doing around employee listening, hybrid working and productivity. Throughout our conversation, RJ, talks about the journey that Uber embarked on to use people analytics to better understand employee sentiment, during the pandemic, and how that work has shaped Uber's approach to hybrid working and employees returning to the office. 
In this episode, we discuss: How Uber conducts employee listening and how it's approach to surveys and continuous listening has changed throughout the pandemic Some of the insights that RJ’s team has gathered on employee productivity, focus time, and collaboration, while everyone has been based at home 
How Uber has shared data and insights with the rest of the organisation, to help the business and employees make better decisions. How people analytics greatly influenced Uber’s return to office strategy and how both the CHRO and CEO, use the insights in their communications to the rest of the company RJ’s thoughts on how HR can add business value, as we start to come out of the pandemic Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. See acast.com/privacy for privacy and opt-out information.

On the show today, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School. Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on. These include: The impact of hybrid working on employees and employers and the effect this could have on people in their careers, now that we are coming out of the pandemic How employers are approaching bringing employees back to the office and what that means for employee productivity and engagement The rise in employee activism and how organisations should respond to this and why, in Peter’s view, companies just aren't getting better at workforce planning Peter’s thoughts on how HR can add business value, as we start to come out of the pandemic Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. See acast.com/privacy for privacy and opt-out information.

On the show today, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles. We also discuss: The importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the business The role of technology in supporting organisations to move to shorter planning cycles and provide better security when dealing with sensitive data How to build an effective planning process that supports both bottom-up and top-down planning inputs to be aggregated and integrated in a transparent way Abdul’s thoughts on how HR can add business value as we start to come out of the pandemic Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. See acast.com/privacy for privacy and opt-out information.

On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide. We also discuss: The role of the Chief People Officer and the HR function in supporting organisational transformation The impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed this The critical areas that HR needs to focus on to be successful in the future How HR can add business value as we start to transition out of the pandemic Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. See acast.com/privacy for privacy and opt-out information.

On the show today, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice. Throughout our conversation Ethan and I discuss the organisational dynamics surrounding employee voice and leadership. In particular, we discuss: What employees need to consider when giving feedback to their managers and selling ideas up the chain of command How managers can create an environment where their employees feel comfortable giving and receiving feedback What companies need to consider when trying to scale employee listening Ethan’s thoughts on how HR can add business value as we start to come out of the pandemic Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com. See acast.com/privacy for privacy and opt-out information.

On the show today, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources". Throughout our conversation, Isabelle and Gabriele run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond. Isabelle, Gabriele, and I also discuss: What is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantage The importance of topics such as trust, community, digital, and sustainability, to organisations of the future Three of the 22 disciplines highlighted in their book. The first is called, know your employee. The second is focused on the newly blurred lines between work and life. And the third is a fascinating new area called HR hacktivism Their perspective on the role of technology in supporting employee experience Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. See acast.com/privacy for privacy and opt-out information.

On this week’s episode of the podcast, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams. We also discuss: The differences between running HR in a large company and a smaller startup environment The capabilities that HR needs to be successful in the future How to make sure that HR is always focused on supporting the business strategy The future for employee experience and how technology will support this Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. See acast.com/privacy for privacy and opt-out information.

On this week's podcast, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents. Throughout this episode, Loïc and I discuss: How skills data can be used to improve employee experience and support successful talent management How advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previously How skills data can be used for internal mobility and improving employee retention Loïc’s thoughts on the future of employee experience and how technology will support this. 
 Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. See acast.com/privacy for privacy and opt-out information.

On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM. Throughout this episode, Laura and I discuss: How Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSM The synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mind How people analytics teams can help to support HR business partners and managers, to become more data-driven Laura’s tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfully Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. See acast.com/privacy for privacy and opt-out information.

On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience. Throughout this episode, Jason and I discuss: His thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus. Why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are going The role of data and technology in helping organisations to understand and measure employee experience Why building trust and understanding how people feel, is so important when designing employee experience. And finally, Jason walks through some examples of how some of the best companies are building great employee experience. Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com. See acast.com/privacy for privacy and opt-out information.

This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs In this episode we will explore, with John and Ravin, what they are calling a new work operating system, to help people to better understand the link between qualifications, learning and jobs and move away from the current system. Throughout the episode, John and Ravin discuss: How they see the future of work and jobs evolving, including the core principles behind their new work operating system Examples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future system The impact on leadership of moving to a new work operating system and what that entails for existing leadership behaviours What this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of working Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever. Throughout the episode, Placid and I discuss: His perspective on how the people analytics field has evolved over the last decade How Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographics The new innovative model that Unilever has launched called, U-Work, that helps its workforce to work, earn, learn, and live differently The impact of the pandemic on the advancement of new working models for the future of work How behavioural science can help improve the workplace Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation. Throughout the episode, Hani and I discuss: The use of neural thinking, neural technology, and predictive analytics to measure culture How to connect culture to business outcomes and demonstrate the value of culture transformation Various case studies from companies who are tackling cultural transformation and measuring success Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM. Throughout the episode Nigel and I discuss: How the field of organisational behaviour has evolved over the last few years 
What the value of the field is to the enterprise and what some of the new opportunities are The capabilities that companies should build in organisational behaviour and how to do this Nigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontology Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work. In our conversation, Nancy and I discuss: That 15 to 20% of the population are neurodiverse, 
so we are all managing neurodivergent people in our organisations, whether we realise it or not How to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should be addressed The business benefits of hiring neurodiverse individuals, including examples from organisations such as Microsoft The research that Nancy, is currently heading up at the Centre for Neurodiversity at Work, including the intersection of exclusion of autistic people across the globe and autistic people's experience of bringing their authentic selves to work How practitioners can stay up to date with research in the academic sphere Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/ See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis. In this episode, René and I discuss: Why having a robust skills ontology is so important How to incorporate internal and external skills data, in a single skills ontology Novartis's approach to skills-based workforce planning with some examples of their targeted approach Specific advice for organisations looking to adopt a skills-based approach to workforce planning Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations. In this episode, we discuss: How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactions Focusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companies The relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goal Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode. Throughout this episode Melissa and I discuss: The state of employee experience today How to measure the business impact of employee experience and the future of the field The technology buying journey for employee experience leaders Continuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveys Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business. Throughout this episode, Steve and I talk about: How the field of people analytics is evolving Building an effective talent marketplace that functions in a hybrid work environment The transformation of people analytics at Standard Chartered, to a value adding function How to ensure that the field continues to address business challenges and the future of people analytics The role of the CHRO and the people analytics leader in developing a data-driven culture for HR Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. See acast.com/privacy for privacy and opt-out information.

This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics: How organisations and employees confront change during a crisis and taking an experimental approach to hybrid work Thimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approach The reality of COVID being a digital decelerator despite the speed at which companies have gone virtual The Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environment Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. See acast.com/privacy for privacy and opt-out information.