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Digital Government podcast
39 minutes | Jan 19, 2022
Which trends should governments follow in their digital transformation plans?
Today we invite you to follow the government CIO’s special edition! Two former leaders of digital transformation, Siim Sikkut from Estonia and Randall Brugeaud from Australia, cast light on the trends that governments should follow in their digital transformation activities to benefit from pandemic lessons learned. In the episode, our guests share their views on how to keep an innovation-driven mindset inside of the government, how to engage society and keep citizen-centricity in mind while developing new services. 'COVID proved things can be done very quickly, Estonia also had overnight solutions developed to react to the pandemic. But fatigue is now kicking in a bit, so it is on us as gov CIOs & digital transformation authorities to make sure that new normality will stick, ' said Siim Sikkut.Tune in and get some inspiration to continue the digital transformation in your country or organisation! The discussion was moderated by Linnar Viik and live at the e-Governance Conference 2021.
27 minutes | Dec 8, 2021
Let's sum up the year 2021!
With the year-end approaching, we could not let this opportunity slip for a proper wrap up of 2021. Hannes Astok, Executive Director at e-Governance Academy, gladly bears the weight of this responsibility in the latest episode of the Digital Government Podcast.Remote work and cybersecurity are the topics that dominated the digital transformation landscape this past year. While flexibility is the keyword for the former, enhancing the safety of operations on the internet is the command for the latter. This pertained not only to the work of the e-Governance Academy but also that of the government organisations and partners – who have been facing similar and further challenges.Achievements, announcements, pre-holiday wishes. In this lightweight episode, we salute the year that has gone by and give you all a recommendation: mark May 10-12, 2022, on your calendar, as the e-Governance Conference makes its return both offline and online!The episode is hosted by Federico Plantera.
27 minutes | Nov 22, 2021
The next big turn in digital transformation
The number of mobile users is already exceeding 7 billion worldwide, and 3 billion of them are using smartphones. The rising mobile penetration has pushed governments to develop services that could be used via mobile phone. On the other hand, more and more governments are exploring how to benefit from AI by providing public services. In this episode, we will explore with Margus Simson, the Chief Digital Officer (CDO) at Komerční Banka, how these two developments change online service provision and should they be reflected in government digital strategies. According to Margus, from 2025 and beyond, the new standard in digital service should be the significant inclusion of AI/ML. "It will beef up the intelligence efforts, and take companies and customers to personalization levels and business opportunities that have never been seen before. Mobiles are definitely crucial for customer service and digitalization, but honestly, it is already 10 years too late. Instead of mobile, simplicity should be the core strategic direction of transformation stories."In the discussion, he reflects on developments that are taking place already in the private sector, and based on that, he predicts the future of developments for the public sector. More precisely, Margus will cast light on >what horizons in service provision have AI and ML opened? >what could we expect as customers?>what changes should governments make in their digital transformation strategies to keep up with the technological developments? Tune in!
35 minutes | Nov 17, 2021
Freedom of expression in the digital age. A lost battle for truth?
The problem with fake news is becoming more and more topical for every public organisation. Due to that, we invited Dr Katrin Nyman-Metcalf, the Senior Expert on Legal Framework to the Digital Government Podcast to cast light on the freedom of expression in the digital age and the problem of fake news from a legal perspective. In this episode, we walk through the following questions: Can we "regulate away" misinformation? What are the lessons learnt from the countries that have such legislation? What would be the key points to keep in mind if and when regulating this issue? Should not the big platforms like Facebook take responsibility primarily - as it is largely via them that misinformation is spread?Turn in to find out whether there is still hope or if the battle is indeed lost!The podcast is hosted by Federico Plantera.
36 minutes | Nov 16, 2021
The ethical challenges of fully automated public services
Based on what trends we have witnessed in advanced digital societies - the next level of public services will be fully automated services that are based on AI and Machine Learning. In this episode, a distinguished legal expert on digital governance topics Katrin Nyman-Metcalf covers another side of the coin - essential and ethical dilemmas behind that process/development. She says that the key decisions on how, when and whether to automate are not technical, legal, nor practical - they are essentially strategic, political decisions about what kind of society we want.But what kind of society do we want? That raises a lot of questions. For example, what is the role of public officials while machines are putting together facts and providing public services? What is the role of the state and the state administration? And how will society and citizens react? Will the norms change in society? Are we obliged to love robots? Is the challenge of transforming into a fully automated society a generational issue? Listen to this episode to find out!
30 minutes | Nov 9, 2021
Digital government leadership throughout the crisis
Despite a continued global vaccine rollout, COVID19's shadow remains large and limiting for all government bodies around the world. The need to cut through COVID fatigue with strong leadership has never been more urgent. Now the government leaders themselves play a crucial online role in shielding teams and policies from criticism and misinformation. In today's episode, we explore with Roger Christie, a digital brand advisor from the Australian consultancy Propel Group, how to increase government leadership with the help of social media, to engage and influence key audiences, and to take action at a time when we all need our leaders to stand up and be heard. The episode is based on the Digital Government Leadership Report conducted by Propel and Brandwatch and published this autumn. In the survey, they analysed the social media activity of the Victorian Premier Daniel Andrews and revealed how Premier Andrews successfully used Twitter to increase positive community sentiment during his state’s darkest period during the 2020 lockdowns. The data behind the Premier’s digital leadership reveals an important truth for all – government leaders need to stand up online. The podcast is hosted by Federico Plantera.
46 minutes | Oct 29, 2021
How can civil society organisations enhance digital responsibility of the government?
The pandemic caused countries around the world to employ digital solutions, which they had been ignoring or postponing, almost overnight. Such rapid development also raises several questions related to digital responsibility and accountability.Digital responsibility has mainly been addressed by the business sector. However, the expectations to the governments to set the agenda for digital responsibility are becoming increasingly clear, as is the potential role of civil society organisations in challenging the governments in the process. In this episode, Kristina Mänd (eGA), Aldo Merkoci (MJAFY!, Albania) and Robert Bjarnason (Citizen Foundation, Iceland) will address the expectations on governments, in addition to the role of civil society organisations in supporting governments in digital responsibility. Tune in to explore the practices used in Albania, Iceland and Estonia!The discussion was live at the e-Governance Conference 2021.
29 minutes | Oct 26, 2021
How does the digital responsibility of companies impact our future?
The rapid digitalisation of societies introduces new expectations towards tech companies. People expect companies to take care of their ecological footprint, support free expression, respect privacy and develop a more secure cyberspace. Explore how enterprises and governments can address these demands for digital responsibility with tech innovator Üllar Jaaksoo, from Greenergy, technology and public policy leader Eli Sugarman, from the Oversight Board, and senior expert of cybersecurity Merle Maigre, from e-Governance Academy. Moreover, they talk about how the government could be a better partner for the private sector in this journey, and share examples from the UK, European Union and Estonia. Tune in!The discussion was live at the e-Governance Conference.
26 minutes | Oct 20, 2021
Is i-voting here to stay?
Estonia conducted i-voting for the 12th time, in the recent local elections on 11 – 17 October 2021. In this episode, we cast light on these election results and explore with Priit Vinkel, the former Head of the Estonian Electoral Office and one of the implementers of the internet voting system in Estonia, what are the lessons learned from i-voting, both for Estonia and as well as for other governments who want to implement i-voting. We will talk about building trust and voter and politician behaviour during the past 16 years (the first i-voting took place in 2005). Besides the Estonian experience, we cast light on the experiences of other countries, such as the USA, Norway, Switzerland, India, etc. Priit also explains what are the main barriers that are hampering the use of i-voting, although the need for a safer option (referring to an individual's health by avoiding physical contact) to vote is getting more and more critical during the pandemic. Tune in!
38 minutes | Oct 11, 2021
Is digital only the next normality for governments?
Today we invite you to listen to the episode on the next normal of digital transformation featured by futurist Thrond Arne Undheim and the former Estonian President Toomas Hendrik Ilves. Follow their discussion on what have the governments learned from 2020 and what they have refused to learn. Moreover, the guest will talk about the trends that will influence digital transformation the most in the future, and how the "Digital Only" approach will guide the way of administration and interaction. Do we see the governments controlling the e-governance of the future or is that something we are having an hopeless situation about? The discussion was moderated by IT visionary Linnar Viik and was live at the e-Governance Conference 2021.
21 minutes | Oct 5, 2021
Does technology increase or decrease democracy?
In today's episode of the Digital Government Podcast, you are welcome to meet our distinguished e-democracy expert Liia Hänni, who recently celebrated her 75th birthday! Known as the "mother" of the Estonian Constitution, she has had a massive impact in the design of Estonia's democratic face and digital society. Within the following 21 minutes, she talks about the relationship between technology and democracy, and how using technology influences trust towards the government. Finally, on the eve of the Estonian local elections, she sheds light on what made i-voting happen in Estonia. Tune in!
25 minutes | Sep 28, 2021
The pains of using tech buzzwords
In this episode, Heiko Vainsalu, a Senior Expert on Technology at the e-Governance Academy, debunks the most viral tech myths. These myths, expressed by buzzwords, are accompanying us while we are talking or listening to discussions on digital transformation and government innovations.Join us to find out:What are today's most common tech buzzwords?How the following tech buzzwords influence the digital transformation of a country?In which area the real tech innovation is happening now?What are the questions innovators should ask themselves while choosing a tech solution for a country or organisation? Tune in to see through the buzzwords!
26 minutes | Sep 17, 2021
E-hääletamise uuendustest, turvalisusest ja heast tavast
Tänavu 17.oktoobril toimuvad kohalikud valimised, mille eel on kõigil soovijatel juba 12. korda võimalus e-hääletada. Pühendame oma saate e-hääletamisele ning e-riigi akadeemia eestvõttel loodud e-hääletamise heale tavale.Saates räägivad e-hääletuse hea tava üks väljatöötajatest Liia Hänni ja kauaaegne valimisteenistuse juht, pregune E-riigi Akadeemia vanemekspert Priit Vinkel e-hääletamise protsessist ja tehtud uuendustest, valija- ja erakondade käitumisest, kordavad üle e-hääletamise põhitõed nii erakondadele kui valijatele ning kõige lõpuks ennustavad, kui populaarseks kujuneb e-hääletamine tänavu. Saatejuht on Hannes Astok. Head kuulamist!Taustaks:Elektrooniline hääletamine algab esmaspäeval, 11. oktoobril kell 9.00 ja lõpeb laupäeval, 16. oktoobril kell 20.00. Valijarakendus, mille saab enda arvutisse alla laadida, avaldatakse valimiste veebilehel www.valimised.ee vahetult enne e-hääletamise algust 11. oktoobri hommikul. E-hääletamiseks on vaja internetiühendusega turvalist arvutit ning kehtivate sertifikaatidega ID-kaarti koos kaardilugejaga või mobiil-IDd. In EnglishIn October 2021, local elections will take place in Estonia. Once again, citizens can cast their votes via the Internet as well. Due to that, we dedicate this episode to Estonian i-voting and the principles of fair i-voting, brought to you in Estonian. The principles of fair i-voting were born from an initiative, of the e-Governance Academy in cooperation with political parties, in 2005, when i-voting took place for the first time. The aim was to cooperatively think through the specifics of i-voting, compared to traditional voting, and to ensure the smooth implementation of the new solution.Liia Hänni, one of the developers of the principles, and Priit Vinkel, the former head of the State Electoral Office and current senior expert at the e-Governance Academy, talk about the i-voting process and innovations, voters’ and parties’ behaviour, i-voting principles, and finally, they predict how many citizens will cast their votes via the Internet. Just as a reminder, in the last European Parliament’s elections in 2019, 46.7% of voters used the opportunity to vote online, and in the Riigikogu elections of the same year, more than 247,000 voters cast i-votes. Listen to the throwback of the i-voting experiences and the results of the Estonian local elections in English, on 20 October!
25 minutes | Sep 17, 2021
Will e-census be our next normality?
Estonia is preparing for its first e-census or register-based census, where all Population and Housing Census data will be compiled from the data of the national registers. About 24 national registers will be included, and they involve data on many fields of life. Only the information that is not available in registers will be asked from people. The e-census will take place at 00:00 on 31 December 2021. Join our discussion with Liina Osila from Statistics Estonia to find out what have been the biggest challenges facing e-census and what preconditions a government must fulfil in order to conduct it. Also, you will find out what are the benefits of an e-census and finally, will the e-census be the next normality ? Tune in! Learn more at Statistics Estonia web-page .
30 minutes | Sep 15, 2021
Pros and cons of using biometric data
While we approach the international identity day on September 16, we are addressing the topic that concerns our identity and its use, online or offline. In today's episode, we explore with Kaija Kirch, Head of Digital Identity Technologies at Cybernetica AS, the pros and cons of using biometric data in identification and providing access online or onsite. In particular, you will learn What is biometric data? How is biometric data used in our everyday life by businesses or governments?Why is the use of biometric data getting more and more topical? What should we be aware of to avoid the misuse of biometric data?Where do we start the effective and proper implementation of biometric data for public service provision?How is Estonia using biometric data for public service provision? Will biometric data replace other procedures in the future? Tune in to find out!The host of the podcast is Federico Plantera.
29 minutes | Sep 8, 2021
State's sovereignty in the digital age
The globalisation of economies, technologies and communication has challenged country sovereignty relative to actions and protection. In the global scene, we can witness every day how fake news attack democracy, and how hackers do the same to supply chains, electricity networks or hospitals. The problem of one country concerns simultaneously other countries too, as we all are connected to each other. In today's podcast, Paul Timmers, a Research Associate of the University of Oxford talks about what are a country's sovereign assets, that need our attention in the digital age, and how can countries ensure both their protection and national sovereignty. The episode is hosted by Federico Plantera. Tune in!Read more about the digital sovereignty discussion in the EU in Paul Timmers' article 'When Sovereignty Leads and Cyber Law Follows'
38 minutes | Sep 1, 2021
Digital Skills 3.0
At the beginning of the school year, it is timely to talk about digital skills development since digital skills are one of the most critical enablers of digital transformation. In today's episode (a recording from the e-Governance Conference 2021), Kristo Vaher from Ministry of Economic Affairs and Communication of Estonia, Cigdem Ertem (INTEL) and Kristel Rillo shed light on what kind of digital skills governments need to lead through digital transformation programmes, and who's the responsibility it is. Some pure facts to introduce the topic: 12% is the number of people (engineers, architects) missing from the IT sector;Over the year we need 1000 people more working as engineers, architects, ICT experts.People already working in the ICT sector need to refresh their skills as ICT is in constant development.What does it mean to the government that aims for digital transformation? Tune in to find out!The discussion was held at the e-Governance Conference 2021.
22 minutes | Jun 9, 2021
Cyber exercises - the best way to train your cyber muscles
Cyber attacks are becoming a natural part of our digital life. Hence it is wise to know how to defend your data and infrastructure to avoid losses. In today's episode of the Digital Government Podcast, we invite you to explore how governments and organisations can be better prepared for cyber attacks. Two distinguished cyber experts Ragnar Rattas, from CybExer Technologies, and Merle Maigre, from eGA, talk about the cyber exercises, their kinds, features, and benefits. They also cast light on the recent cyber exercise held for Ukrainian cyber experts, and explain how to conduct them in a meaningful and efficient way. Interested in exploring more? Tune in!
29 minutes | Jun 2, 2021
How do Finland and Estonia benefit from the cross-border secure data exchange?
In this episode, Ville Sirviö, the CEO of the Nordic Institute for Interoperability Solutions (NIIS), casts light on how to get digital data securely running between two countries, based on the X-road trust federation, and how citizens of Finland and Estonia have benefited from it. As we know, Finland and Estonia are exchanging data of their population and business registers, and also their tax boards. Moreover, the information of medical prescriptions is also available across borders. Ville explains the enablers of making such data exchange happen and NIIS's role in all of this. Wondering how many countries have already functional X-Roads, or is the X-Road functional in your country as well? Tune in to find out!After the episode, you are welcome to learn more about how the X-road has been implemented globally and could benefit your country at x-road.global
24 minutes | May 24, 2021
The role of civil society organisations in a digital society
In today's episode, Urmo Kübar, the former advisor to the Estonian President and the Executive Director of Praxis, talks about the role of civil society organizations in a digital society and explains how can they benefit from digital tools for building a more seamless society. Being involved in the Estonian civic society development for more than 20 years, he is the right person to cast light on the topic. In the episode, he also makes a throwback to the early years of civil society organizations in Estonia, and brings examples of how a worldwide known civic initiative 'Let's do it!' has used digital tools to gain its purpose: clean the world from illegally dumped trash. The episode is hosted by Federico Plantera.Tune in!
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