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Dialing Strangers | Overcoming your hangups and selling on the phone.
7 minutes | Jan 15, 2018
January Podcast with Chris Spates
NWLFD Podcast Notes 1. The compound effect. Small Changes = big results. 2. "The lord helps them, who, helps themselves." Ben Franklin 3. Own one goal that you made for 2018 right now Golden nugget ; You're not on an island. Seek the help of others. www.savingsbasedinsurance.com
22 minutes | Nov 29, 2016
003 Director of First Impressions
How to get referrals and recommendations. Songs to help you make cold calls. (humorous) Director of First Impressions (inbound phone calls) Prank call of the week. Worst time to think of it is when it comes out of your mouth.
32 minutes | Oct 24, 2016
002 Bad News isn't like wine, it doesn't get better with time
The secrets of thank you notes on the phone. "Volcano Theory" - Dealing with upset customers. Prank call of the week. Bad news isn't like wine. Dealing with bad news with clients. Dealing with your biggest fear of picking up the phone.
34 minutes | Oct 5, 2016
001 How to Communicate with Influencer Personalities
How to get great testermonials. The secret of listening for noises on the phone. Matching tone and tempo of the Influence personality. Question of the week: How to keep a full pipeline.
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