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DGA Auto Podcast: Hosted by Nicholas Lawrenson
9 minutes | Jan 11, 2018
Vendor and Dealership Relationships
Nicholas Lawrenson discusses the importance of communication and the proper expectations you should have from your vendor partners. The “DGA Auto Podcast hosted by Nicholas Lawrenson” is the 1st podcast dedicated to automotive business development centers (BDC) for service departments. Nicholas Lawrenson is considered the foremost expert in automotive BDC’s and currently serves as the COO of Dealer’s Greatest Assets (DGA). To learn more about Nicholas Lawrenson and or DGA please visit: www.DGAauto.com
39 minutes | Jan 9, 2018
Setting Up A Service BDC: How To Handle Inbound Appointment Calls
DGA Auto podcast host Nicholas Lawrenson discusses how to setup a service BDC to handle inbound appointment calls. Nicholas Lawrenson is considered the foremost expert on Automotive BDC solutions with over 25 years of experience. Nicholas currently serves as the COO of Dealer's Greatest Assets, the industry leader in automotive BDC solutions for service departments.
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