63 minutes | Jan 28th 2019

User research, ADA compliance, content production and more with Kyle Soucy

This week, we take on a bevy of topics from user research to compliance with special guest Kyle Soucy of Usable Interface, including:
  • User testing content
  • Public speaking tips
  • The importance of telling stories with research
  • How to manage user research in an increasingly agile world
  • Why does design get so much more interest from stakeholders than content?
  • Common issues with client content production
  • ADA compliance and an increase in lawsuits around it, including some thoughts about how it might spur a new cottage industry of web inspectors
  • The first steps any organization interested in research should take
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