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Design By Committee
61 minutes | Sep 5, 2019
Discussing annotations as a feature, roadmap thoughts, and starting on a marketing plan
Another in-depth look at building a SaaS product from the ground up, week by week. This week, we chat about a new annotations feature we're working on, and kick around a few ways it could work. We also discuss comparing assets, taxonomy (What is a 'version'? What is an 'option'?), product roadmapping methods, and just how critical the product/market fit line is. Finally, we dig into some thoughts on marketing, ideas about how we'll organize a proper launch, and what we might be able to do with local events to promote the product.
64 minutes | Aug 29, 2019
Introducing ReviewCycle: A New Creative Asset Review Tool
We're back, and we're changing things up.Moving forward, Design By Committee will feature weekly updates and behind-the-scenes looks as we build out a new SaaS product called ReviewCycle, designed to help creatives get better and more productive feedback from the clients and colleagues on creative assets they're working on. We've been working on this product for a few months now. Weekly, we have meetings to discuss what we're working on, set goals, discuss features, design, content and marketing ideas, and we're letting you in on the action. We're recording each one of these weekly meetings, and releasing them here. No editing, no censoring, the full raw account of what it's like to start a SaaS company from scratch. This week, we intro what ReviewCycle is about, chat about some new features we're working on (annotations), and discuss ways we might be able to better classify feedback to provide more structure to conversations around creative assets.Curious what we're working on? Check it out at reviewcycle.io.
63 minutes | Apr 8, 2019
Accessibility and Inclusive Design with Derek Featherstone
In this week’s pod, we continue our accessibility series as we sit down with expert Derek Featherstone. Derek discusses the distinction between inclusive design and accessibility and why inclusive design is necessary to make any digital experience accessible. Derek teases out his latest venture that may or may not include writing a book. Matt and Justin also take a look at LinkedIn tactical marketing plan and you’ll be surprised by their feedback.Find Derek on Twitter and on his website.You can access a transcription of this podcast here.
51 minutes | Mar 17, 2019
Accessibility with Eileen Webb
We're joined this week by Eileen Webb, director of strategy at Webmeadow, a consultancy that helps companies develop content and technology strategies that fulfill their missions to make the world a better place. Covered in this week's show: Justin has a friend who runs an agency, and is sometimes called "hard to work with" because he tries to offer some critical feedback and hard questions during the sales process. Is there a place for consultative selling, or is it a waste of time? The importance of plain language in helping people to find your content and understand it Why audio-based content should always have transcripts attached How to sell accessibility to the business by speaking their language The importance of internal accessibility - ensuring that the backend of your site or app is just as accessible as the frontend How to make projects more accessible by accommodating project members' needs and building some flex into your project timelines and approach This episode is jammed with amazing insights from Eileen that you don't want to miss!Want to be on the show? Have a question for us? Email us at email@example.com, or give us a call at 813-485-4866!
66 minutes | Feb 24, 2019
Accessibility and Plain Language with Abby Bajuniemi
Abby Bajuniemi joins us on this week's show to kick off a month all dedicated to accessibility! Abby has a Ph.D. in Hispanic linguistics, and sits down with us to talk about accessibility, using language more effectively, and the problem with chatbots. Included in this show: Why should designers, product managers, marketers and developers care about conversation and conversation theory? The damage that can be done using automated voice assistants incorrectly How we create meaning using language, and how it's much more than just the words being used How the internet has created new ways for us to use language (both good and bad) The wide definition of being "accessible" Use of plain language, and how jargon and flowery language is damaging our communication How the educational system contributes to poor communication The difficulty of automated translations Use of chatbots, and how to think carefully about implementing them in an accessible way The importance of thinking critically about who your audience really is (they're not all just like you) Using guerrilla usability testing to test language and messaging to ensure you're serving your audience correctly Why chatbots should just own up to being robots, and stop pretending to be people And much, much more! Join us on the show by emailing us at firstname.lastname@example.org. Whether you'd like to come on the air and give us your thoughts, ask us a question, or just provide your feedback via email, we'd love to hear from you!You can also give us a call at 813-485-4866 to join us on the show each week. Make sure to visit dbcshow.com, and subscribe to the show wherever you're listening!
63 minutes | Jan 28, 2019
User research, ADA compliance, content production and more with Kyle Soucy
This week, we take on a bevy of topics from user research to compliance with special guest Kyle Soucy of Usable Interface, including: User testing content Public speaking tips The importance of telling stories with research How to manage user research in an increasingly agile world Why does design get so much more interest from stakeholders than content? Common issues with client content production ADA compliance and an increase in lawsuits around it, including some thoughts about how it might spur a new cottage industry of web inspectors The first steps any organization interested in research should take Join us on the show every week by emailing email@example.com or calling 813-485-4866. Make sure to subscribe and share!
76 minutes | Jan 13, 2019
Rules of golf, data-driven design, retail experiences, the trouble with surveys, and more with Ryan Wilson
In this episode of Design by Committee, we chat with Ryan Wilson from Axe and Tiller! Topics include: The new rules of golf, and how tech might be used to ease such a big transition How we can use data to actually drive innovation, and move past simple reporting Balancing being visionary and grounded, and using data to help The dangers of video-based research, and the upside of using diary studies for research The trouble with surveys, and ideas about how to better collect feedback Retail experience design We'd love to have you as part of our show! Call in at 813-485-4866 or email firstname.lastname@example.org to join us and chat about your questions and comments!
84 minutes | Dec 16, 2018
Content, Trust and Branding with Margot Bloomstein
This week, we've got Margot Bloomstein with us, talking about content, trust and branding. In this absolutely packed show, we cover the following and more: Matt's and Margot's thoughts on the process of collecting and reviewing content for a web project, including how to create a more efficient content pipeline Thoughts on the tools used in the content production process today. Is there room for more? Or, go back to basics? The importance of sketching and multimedia in the content process How using different formats of content can help you tell your story better Some observations about how the web might be influencing the real world. What would happen is we brought ideas like search into a retail environment? The role of content in building trust, and how authenticity and vulnerability play into it How a net new brand can build trust without social proof, reviews or testimonials A preview of Margot's new book about using vulnerability and content to build trust and rebuild your brand Plus! We do a Homepage Throwdown on Patagonia's website (patagonia.com). What do we think about the full bleed slideshow they have? Listen to find out. Make sure to connect with Margot Bloomstein on Twitter at @mbloomstein. Visit her company, Appropriate, Inc at appropriateinc.com.Don't miss our FREE guide on how to develop better content habits in your organization and skyrocket your own content strategy. Download the guide at maderalabs.com/contenthabits.Want to join us on the show? Have a question or topic you'd like to talk about? Email us at email@example.com, or call in at 813-485-4866!
77 minutes | Dec 9, 2018
Content, Meeting Design, Authenticity and more with Meghan Casey
Content, authenticity, meetings, social media, training....this episode has it all. We chat with Meghan Casey, founder of Do Better Content and author of The Content Strategy Toolkit, to get her thoughts on the state of content today. Some of the highlights: How do you deal with the lopsided nature of remote meetings, when you're the only remote participant? What are the problems with meetings in general, and can we design better ones? Has social media changed how we write? (And, is it for good or bad?) What's the role of authenticity in content, and why is it important? Is the quality of content, on a whole, increasing or decreasing? Also, we tackle two websites on this episode's Homepage Throwdown - Meghan's site, dobettercontent.com and humansonthemove.com.Don't forget to download our guide to better content, Let It Grow: 5 Better Content Habits for 2019, at maderalabs.com/contenthabits.Join the show by calling us at 813-485-4866 or email us at firstname.lastname@example.org.Thanks for listening!
70 minutes | Dec 2, 2018
Content Strategy and Writing Help with Ahava Liebtag
Continuing our month of content about...content! This episode is PACKED with great information about content, content strategy and writing. If you're writing anything on the web, don't miss it. Included this week: Our reactions to an article from Techsmith about using visuals to communicate more effectively A conversation with Ahava Liebtag about content strategy and writing. Ahava is the president of Aha Media Group, and is one of the foremost experts in content strategy. We cover everything from how to write more effectively, how to overcome hidden barriers to writing in a more accessible way, how to get stakeholder buy-in for content strategy and much more. A call from Hilary Marsh (@hillarymarsh) where we chat more about stakeholder buy-in, and how to get management to make content strategy a priority. Don't miss this incredible episode!
65 minutes | Nov 18, 2018
Content and UX with Corey Vilhauer
We kick off this episode by asking this question: should recruiters be allowed at tech meetups?Also, a deep dive with Corey Vilhauer, UX architect and content strategist at Blend Interactive. We chat with Corey about what kinds of projects he's working on, and dive deep into how content and CMS's interact. Also, Corey chimes in on accessibility, and what role content has to play in the making your website and apps more accessible. We also dive into content modeling: what it is, why it's so helpful, and how you can use it to get a better grip on all the pieces of content on your site or app.FInally, we introduce a brand new segment, the Homepage Throwdown, where we put up a listener site and dig into what we think is going well, and where we think things could improve. This week, we take a look at sylchristensen.com and tear it apart.To join us on the show and chat about your work, or to submit your site to the Homepage Throwdown, email us at email@example.com!
58 minutes | Nov 7, 2018
How do you get better at usability testing, plus, a question about design ethics.
Cristina has been doing some usability testing, and wants to get better at it. Her company has decided to talk to users more regularly, and we offer some tips on making the most of those sessions. Jennifer has a fantastic question about design ethics. As a designer, how do you ensure that your designs aren't used for unethical or nefarious purposes? There's no easy answer here, but we try to give a few thoughts on some ways to think through this incredibly tricky situation. Email your questions to firstname.lastname@example.org and we'll chat about them!
56 minutes | Oct 29, 2018
How do you explain what you do, when you can't actually say it?
In this week's episode, we dive deep with one caller, tackling a parcularly difficult situation: how do you explain what you do, if you're not allowed to actually say it? Because of FDA restrictions, Adam can't use specific language on his site, making it very difficult to tell a story that resonates with users and clearly explains the product benefits to his audience. The clock is ticking as they try to navigate this difficult situation, and we try to offer a few ideas about how to make the best of this tricky situation. Email your questions to email@example.com and we'll chat about them!
62 minutes | Oct 22, 2018
Designing a military app for use in battle, and questions about helping junior researchers find their voice.
How do you design an app for the military that's used in battle, in life-or-death situations? Do you make it a mobile app? Something else? We dig into what it means to design for radical situations like this and come up with some interesting ideas for how to solve it. Plus, questions about how to engage junior user researchers and enable them to find their voice in the research project, when they haven't had much experience. Also, how can you talk about projects publicly without your clients assuming you're complaining? Is it hush-hush all the time, or are there ways to speak out without being misinterpreted? All this and more in this week's episode! Email your questions to firstname.lastname@example.org and we'll chat about them!
62 minutes | Oct 15, 2018
How to design an experience around a cause, and solving a discrepancy in desktop vs. mobile conversions in ecommerce. Plus, UX writing tips.
This week we talk about mental illness and how difficult it is for non profits to drive awareness and receive vital funding. What's the best way to engage people and rally them to support the cause? Learn more about Free In Dreams at www.freeindreams.org. Also, a strange discrepancy in some ecommerce analytics. Most of the traffic is coming from mobile, but all the conversions are on desktop. What gives? Finally, reactions to a blog post about what makes for great UX writing. Link to that blog post from NomNom: https://blog.nomnom.it/the-3-elements-of-great-ux-writing-7639e7ad22f4 Email your questions to email@example.com and we'll answer them!
59 minutes | Oct 8, 2018
Email questions! From top UX books to how to make user research stick.
A whole episode of your email questions, including: - What UX mentorship looks like - How do I make sure an agency I hired is doing their best work? - What UX books should I read if I want to get into the field? - How do you make sure user research findings make it into the product, even when the research was done a long time ago? - Tips for solving a stalemate between stakeholders when it comes to dialing in messaging Email your questions to firstname.lastname@example.org and we'll answer them!
54 minutes | Oct 1, 2018
Where does UX fit in the process, plus how to get a wayward project back on track.
Where does UX fit in the process, and what if you need to make product adjustments mid-stream? Plus, how to get a wayward project back on track, when stakeholders suddenly feel like things might not be progressing how they expect. Also, tips on recruiting for usability testing.
56 minutes | Sep 24, 2018
Will there be another Facebook, plus onboarding tips for SaaS and social media marketing for local business.
On this week's episode, we introduce the show, and take a couple caller questions. If you were going to launch a new social network, what would it be? Can you beat Facebook? Also, onboarding tips for SaaS, to help move engagement up and get users successful quickly. Plus, some tips and thoughts on social media strategies for local businesses.
2 minutes | Sep 11, 2018
Design By Committee Trailer
Introducing the Design By Committee podcast! This show is all about you, taking your questions about user experience design, product design, strategy, research, content and anything else around tech. Hosted by two 20-year veterans of the tech industry, this is your chance to get 15 minutes of free consulting from two leading experts in UX and strategy.
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