Laura Gallaher on Changing the Culture at NASA
On February 1, 2003, the Space Shuttle Columbia disintegrated as it re-entered the earth's atmosphere, killing all seven crew members. The investigation board looking into the matter found fault in NASA's organizational culture, especially how it handled decision-making and risk assessment. That's where today's guest, Dr. Laura Gallaher, enters the story. Special thanks to Ryan Thibodeau, Kris Duvy, Ryan Isaac, Vivian Woo, Richard Mendelson, Veronika Jakl, and Craig Dawson for their questions. Visit the episode page for links and a full transcript. Also, if you like the show, please sign up for the free Department 12 Newsletter. Visit Gallaher Edge to learn more about Laura's consulting services.