13 minutes | Feb 16, 2023
Optimizing Performance with Columnar Storage (S2, E8)
In this episode, we are joined by product manager Benjamin De Boe to talk about columnar storage in InterSystems IRIS. We discuss how this new feature within the SQL capabilities of InterSystems IRIS can optimize the performance of your analytical queries. To learn more about columnar storage in InterSystems IRIS, visit https://www.intersystems.com/columnar-storage. For more information about Data Points, visit https://datapoints.intersystems.com.
17 minutes | Jan 30, 2023
Source Control and Developer Tools with George James Software (S2, E7)
In this episode, we are joined by George James—CEO of George James Software—to talk about source control, developer tools, and how George James Software's solutions are beneficial for InterSystems IRIS users. To learn more about George James Software, visit their website: https://georgejames.com. For more information about Data Points, visit https://datapoints.intersystems.com.
19 minutes | Dec 12, 2022
Bridging the Gap with AI Link and IntegratedML (S2, E6)
In this episode, Thomas Dyar joins the podcast to talk about AI Link, one of the newest features in the InterSystems machine learning and AI umbrella, which helps to bridge the gap between data scientists and business users. Plus, we'll dive into the latest updates on IntegratedML and its cloud presence. To learn more about early access programs for InterSystems cloud technologies, see here: https://gs2022.isccloud.io/#early-access For more information about Data Points, visit https://datapoints.intersystems.com.
16 minutes | Oct 31, 2022
Adaptive Analytics and Smart Data Fabrics (S2, E5)
In this episode, Carmen Logue and Mary Ann Fusi join the podcast to talk about the latest features and customer stories around InterSystems IRIS Adaptive Analytics. We also discuss the concept of a smart data fabric and how these technologies help organizations build that architecture. To watch Carmen and Joe's presentation at the AtScale Semantic Layer Summit, see https://www.intersystems.com/resources/unlocking-the-power-of-your-data-using-a-data-fabric-architecture-with-a-universal-semantic-layer/. To learn more about early access programs for InterSystems cloud technologies, see https://gs2022.isccloud.io/#early-access. For more information about Data Points, visit https://datapoints.intersystems.com.
23 minutes | Jun 16, 2022
Learning Services at Global Summit! (S2, E4)
It's Global Summit time! In this episode, Senior Instructional Designer Michelle Spisak and Technical Online Course Developer Adam Coppola join the podcast to talk about the various learning initiatives going on during the Summit next week in Seattle. To explore Global Summit content, check out the social media hashtag, #GlobalSummit22. For more information about Data Points, visit https://datapoints.intersystems.com.
20 minutes | Apr 29, 2022
Accessibility in Online Learning (S2, E3)
In this episode, Senior Instructional Designer Michelle Spisak joins the podcast to talk about the accessibility effort within online learning. Learn about what it means for content to be accessible, and how the InterSystems team has worked to improve accessibility within courses, videos, podcasts, and more. To explore the catalog of InterSystems online learning content, visit https://learning.intersystems.com. For more information about Data Points, visit https://datapoints.intersystems.com.
25 minutes | Mar 15, 2022
InterSystems Certification (S2, E2)
In this episode, certification exam developer Shane Nowack joins the podcast to talk about InterSystems certification exams. Learn all about why certification exams exist, get updates about current exams, and hear about upcoming exams and ways to get involved. To learn more about writing questions for exams, see here: https://community.intersystems.com/post/earn-money-helping-intersystems-certification-write-exam-questions For general information about certification, head over to https://certification.intersystems.com. For more information about Data Points, visit https://datapoints.intersystems.com.
14 minutes | Feb 3, 2022
Embedded Python (S2, E1)
In the first episode of Season 2, Product Manager Bob Kuszewski tells us about Embedded Python in InterSystems IRIS, which integrates Python into the platform alongside InterSystems ObjectScript. For more information about Data Points, visit https://datapoints.intersystems.com.
17 minutes | Jul 27, 2021
20. The InterSystems Kubernetes Operator
In this episode, Product Manager Bob Kuszewski tells us about Kubernetes and the InterSystems Kubernetes Operator (IKO), which makes it easy to deploy InterSystems products in your Kubernetes clusters. For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT Derek Robinson 00:00:03 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll chat with Product Manager Bob Kuszewski about Kubernetes and the InterSystems Kubernetes Operator. Derek Robinson 00:00:39 Welcome to the Data Points podcast by InterSystems Learning Services. On today's episode, we're joined by Bob Kuszewski, Product Manager for the Developer Experience here at InterSystems. Now about a year and a half ago, we had Luca Ravazzolo on the podcast to talk about Kubernetes, the open-source container orchestration platform. Now, at that time, the InterSystems Kubernetes Operator wasn't even released, and lots of strides have been made in cloud technology ever since. Today, Bob will talk with us about Kubernetes and some of its common use cases, as well as how the InterSystems Kubernetes Operator, or IKO, helps deploy InterSystems IRIS applications in Kubernetes clusters. And additionally, he'll also tell us a little bit about how Kubernetes compares with InterSystems Cloud Manager, or ICM. So without further ado, here's my interview with Bob. Derek Robinson 00:01:32 All right. And welcome to the podcast Bob Kuszewski, Product Manager for the Developer Experience here at InterSystems. Bob, How's it going? Bob Kuszewski 00:01:38 Good. How are you? Derek Robinson 00:01:39 Good. Your first time on the podcast? Bob Kuszewski 00:01:41 It is! Derek Robinson 00:01:42 …and we're finally back in the office here. I've been doing remote podcast interviews for a while now. So this is very refreshing to do one in person and be able to both be sitting here at the mics and have a good conversation. Bob Kuszewski 00:01: It's exciting to be back. Derek Robinson 00:01:54 So today we're going to be talking about Kubernetes, and specifically the InterSystems Kubernetes Operator and a few other cloud topics around the InterSystems technology stack. Over a year ago, we did a podcast episode with Luca Ravazzolo, who talked to us about Kubernetes and what it was. And in that episode, we maybe had a few hints toward the Kubernetes Operator, but it was much earlier and maybe not even released yet at that time, I think. Bob Kuszewski 00:02:18 That's right. It wasn't out yet. Derek Robinson 00:02:20 So we figured it was overdue to do another episode and have a good conversation about that. So, starting from the 10,000-foot view, tell us a little bit about what Kubernetes is and where its place is in the market today when it comes to cloud technologies. Bob Kuszewski 00:02:31 Yeah. Kubernetes is this extensible open-source platform for maintaining and managing your workloads in the cloud. It is declaratively configured. It has a lot of automation built into it. This is how those websites that you go to that scale to infinity…this is how they all work. It's incredibly popular. It's really kind of taking over the world. One of the things that I love about it is that it's ubiquitous, and it's portable. So it runs on everything from edge cloud computing devices, like IOT devices—think of it that way—all the way up to giant…you know, Alibaba runs their whole website on it. You know Kelsey Hightower, who's a DevOps person, I think he's at Google Cloud now, you know, he describes it as it does all t
18 minutes | Jun 3, 2021
19. What's New in Version 2021.1 of InterSystems IRIS?
In this episode, Product Manager Benjamin De Boe helps us break down all of the new and exciting features and improvements in the 2021.1 release of InterSystems IRIS® data platform. Benjamin tells us about exciting new developments in analytics, business intelligence, machine learning, development gateways, FHIR capabilities, and more. For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll chat with Product Manager Benjamin De Boe about what's new and noteworthy in the 2021.1 release of InterSystems IRIS. Derek Robinson 00:00:39 Welcome to the Data Points podcast by InterSystems Learning Services. On today's episode, I'm welcoming back a familiar guest, if you're a regular listener of the podcast, and that is Benjamin De Boe. Benjamin will talk to us about the 2021.1 release of InterSystems IRIS. From analytics to business intelligence, to machine learning, to development gateways into FHIR improvements, Benjamin will walk us through all of the latest and greatest from the most recent release of InterSystems IRIS. Derek Robinson 00:01:12 All right, and welcome to the podcast, Benjamin De Boe, making what I think is your third podcast appearance now. So Benjamin, thanks for joining us. Benjamin De Boe 00:01:19 Pleasure, Derek. Thanks for having this. Derek Robinson 00:01:22 So today we're going to talk about the 2021.1 release of InterSystems IRIS, and kind of talk about what's in that, and what's exciting and what should be, you know, getting people's attention with this release. So, let's say I see you today in the elevator. You have 10 seconds to give me the rundown of what's new in this release of InterSystems IRIS. What would you say? Benjamin De Boe 00:01:40 That's unfair, you're on one of the highest floors of the building (laughs), but anyway. So I think the most important thing, or the most important leap forward that we made in this release is what we did in analytics. We've made really a lot of investments. We've introduced InterSystems IRIS Adaptive Analytics, which is a new add-on capability in this release. We've made IntegratedML, which we've talked about before, now a core part of the standard release. And we've also significantly upped our game in SQL to support analytical queries. Derek Robinson 00:02:09 Nice, nice. So you clocked in just in time there, but let's say now we're getting off at the same floor and you have a few more seconds to talk about some of this in more detail. So tell us a little bit about Adaptive Analytics. I know this has been mentioned; in one of our recent episodes, we talked about analytics and AI. Give us a little bit more of a breakdown of Adaptive Analytics, 'cause that's one of the big new things that pops out at me in that ten-second description. Benjamin De Boe 00:02:30 Yeah, absolutely, and it's probably worth its own dedicated podcast in a while, but essentially it enables customer to define their logical data model on top of data that's in their IRIS database, in business terms: so business measures, business dimensions, but it makes sense to business users and analysts. And then the technology in Adaptive Analytics takes care of mapping those business measures and business dimensions to whichever native format, their preferred tool of the day, for end-user data visualization or BI, prefers, but that could be Tableau, Power BI, even Excel, but also, many, many other BI tools. So because Adaptive Analytics takes care of that mapping of the business model to w
25 minutes | May 5, 2021
18. InterSystems FHIR® Server
In this episode, we chat with Regilo Souza and Patrick Jamieson about the InterSystems IRIS® FHIR® Accelerator Service, a turnkey FHIR solution that will empower FHIR application developers to build innovative applications using FHIR data. Then, we hear from Evgeny Shvarov about the developer contest coming up involving this new and exciting product. To learn more about the developer contest for the FHIR Accelerator Service, see here: https://community.intersystems.com/post/intersystems-fhir-accelerator-programming-contest For more information about Data Points, visit https://datapoints.intersystems.com.
25 minutes | Apr 6, 2021
17. The Analytics & AI Landscape
In this episode, Carmen Logue, Benjamin De Boe, and Thomas Dyar join the podcast to talk about the various features and products that fall within the Analytics & AI area of the InterSystems technology stack. For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll chat with Product Managers Carmen Logue, Benjamin De Boe, and Thomas Dyar about the overall analytics and AI technology stack at InterSystems, and how these products fit together. Derek Robinson 00:00:39 Welcome to the Data Points podcast by InterSystems Learning Services. On today's episode, we have a bit of a roundtable discussion for you with three guests that have each appeared on prior episodes of Data Points: Carmen Logue, Benjamin De Boe, and Thomas Dyar. These three are all Product Managers or specialists for different product and feature areas within the analytics and AI part of the InterSystems technology stack. In our conversation, we'll talk about what technologies exist in this area, how they fit together, how some customers may use these features, and more. Derek Robinson 00:01:15 Alright, so Carmen, Benjamin and Tom, thank you all for joining us on the podcast today. Why don't we start by introducing yourselves? I know you've all been on the podcast before in past episodes, but, Carmen, we'll start with you. Carmen Logue 00:01:24 Sure. Good to be here again. Yeah. My name is Carmen Logue, and I'm a Product Manager on the Database Platforms team here at InterSystems. And my focus is really on the kind of business intelligence reporting aspect of things, so that set of users. Derek Robinson 00:01:42 Cool. Benjamin? Benjamin De Boe 00:01:44 Hi, and thanks for having us. So my name is Benjamin De Boe. I've been with InterSystems for 10, almost 11 years, and I look after, within the Data Platforms Product Management team to look after data management subjects. Thomas Dyar 00:01:59 Yeah, my name is Tom Dyar, and I'm a Product Specialist, and I work in the same team as Carmen and Benjamin, but focusing on machine learning and AI within our database platform product. Derek Robinson 00:02:13 Nice, great. And so thank you all again for joining us. And of course we're still doing these remote interviews after all this time, but hopefully before long, we'll be able to have a real roundtable in person again, in our office. But so, starting with you, Benjamin, we're going to be talking about our AI and analytics offering within the InterSystems technology stack today. So, let's start out with just telling us a little bit about, give us a little overview of the AI and analytics offering that we have. Benjamin De Boe 00:02:38 It'll be one big overview today. Let's start with the beginning and maybe a little bit of a history because in a different life, I would have been a history teacher because we really evolved quite a bit over the past, say, four or five years. So, that has been an active process because we really started thinking about analytics and AI in a different way. So previously—again, say up to four or five years ago—we typically work closely with, development shops, with application partners that develop their applications, and we embedded select analytics capabilities inside of our platform so that they could take advantage of that in their application. So our audience was largely developers that then built something for their customers and those customers that went all the way from hospital information sys
17 minutes | Jan 27, 2021
16. A Cloud DBMS Visionary
In this episode, hear from Jeff Fried — the director of product management for data platforms at InterSystems — about InterSystems being named a visionary in Gartner's first ever magic quadrant for Cloud Database Management Systems. For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on this episode, I'll chat with Jeff Fried, the Director of Product Management for Data Platforms at InterSystems, about InterSystems being named a vision in Gartner's new cloud DBMS Magic Quadrant. Derek Robinson 00:00:39 Welcome to Data Points by InterSystems Learning Services. Hopefully you've had a happy beginning to 2021. In this episode, our first of the new year, I'll be chatting with Jeff Fried about a recognition InterSystems recently received, and what it means from a technology standpoint. Now you may have seen in other materials that InterSystems has been named a Gartner Peer Insights Customers' Choice for Operational Database Management Systems for the second year in a row. This has been mentioned at our Global Summits and our Virtual Summits, and it's something that InterSystems is definitely proud of. While that recognition holds a lot of weight, there's another one that's very new related to Gartner that I'll be talking to Jeff about, and that's being named a visionary in Gartner's first ever Magic Quadrant for Cloud Database Management Systems. Derek Robinson 00:01:29 All right. And welcome to the podcast Jeff Fried, our Director of Product Management for Data Platforms here at InterSystems. Jeff, thanks so much for joining us. Jeff Fried 00:01:36 I'm delighted, Derek. It's always good to talk to you. Derek Robinson 00:01:37 Of course. So today we're talking about some topics around Gartner and the Magic Quadrant, specifically for Gartner. So over the past two years, both 2019 and 2020, InterSystems has been named a Peer Insights Customers' Choice for Operational Database Management Systems, or ODBMS. That info has been displayed a lot in our marketing a lot in our website, even in our learning materials, at conferences, everything else. But one of the new things for 2020 is that Gartner released their first ever Magic Quadrant for Cloud Database Management Systems. And InterSystems has been named a visionary in that Magic Quadrant, which is really exciting and interesting. So as the Director of Product Management for Data Platforms, can you tell us a little bit about what that recognition means from a technology standpoint for InterSystems? Jeff Fried 00:02:27 Sure. I'll start just by parsing what you said, which is that Gartner as a big market analyst firm has a variety of these things. The Customers' Choice is really exactly that; it's talking to customers and getting their perspective and it's really, really gratifying to get such top marks. So that's really real-world mileage. How well does our support work? How well does the product work in production? The Magic Quadrants And the Magic Quadrant for Cloud Database Systems is the first time. Historically they have had a different thing for operational database, if you will, transactional stuff, and one for analytic databases, which is much more the OLAP and the analysis kind of tools. And this is the first time that they're together. And it's also the first time that it's explicitly cloud. So from a technology standpoint, that's a lot, and being a visionary there is very exciting. The an
22 minutes | Nov 17, 2020
15. Writing ObjectScript in VS Code
In this episode, hear about the InterSystems ObjectScript extension in Visual Studio Code that allows developers to easily connect to their InterSystems IRIS instances and write ObjectScript in a familiar and lightweight environment. Product Manager Raj Singh joins Zack Krowiak to discuss this topic in detail! For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, you'll hear an interview between Zack Krowiak and Raj Singh about the ObjectScript extension in Visual Studio Code. Derek Robinson 00:00:39 Welcome to Episode 15 of Data Points by InterSystems Learning Services. If you caught our last episode, you heard about the Experience Labs that we held during Virtual Summit. If any of those caught your interest, be on the lookout — we're converting those labs into exercises that will be available in our learning catalog. So you can head over to learning.intersystems.com to check it out. In today's episode, my colleague Zack Krowiak will interview Product Manager Raj Singh. Raj is a Product Manager for the Developer Experience here at InterSystems. And one topic that falls squarely into that area is the ObjectScript extension for Visual Studio Code. This extension allows developers to work seamlessly in a familiar, free, and lightweight IDE like VS Code. So without further ado, here's Zack's interview with Raj. Zack Krowiak 00:01:27 All right. Raj Singh, welcome to the podcast. Thank you so much for joining us. Raj Singh 00:01:31 Thanks for having me. Zack Krowiak 00:01:33 Yeah, so let's get started. So could you start by talking a little bit about how this project evolved from an open-source project, with Dmitriy, to a community collaboration with InterSystems? Raj Singh 00:01:43 Yeah, so it was, this is pretty much a new process for InterSystems. We dipped our toes in the water earlier in 2019 with some open-source releases around iKnow and some other smaller things, less visible, but tackling an IDE, which is something all of our developers touch almost every day, if not multiple times a day, was a big commitment. A lot went into that decision, but that was partly mitigated by the fact that the ObjectScript extension that Dmitriy Maslennikov had already launched, had already shown a lot of popularity. There was hundreds of installs. People were using it every day. So from that perspective, it wasn't too scary. But just from a process perspective, we bank our reputation on sterling customer support and reliability, and so those kinds of things are easier to achieve when you have more control. So going to embracing open-source introduced a lot of degrees of freedom that we didn't know if we could be comfortable with. So we went into this with a good amount of research that showed that Visual Studio Code was a really solid platform. Very popular. Developers were coming to it in droves — first development platform to garner over 50% usage rate across the whole developer ecosystem, that I've ever seen, in years and decades, probably. So there are a lot of strong signs pointing to Visual Studio Code being a terrific platform to build upon. And then we had some of those signals that the ObjectScript extension that Dmitriy had created was also a good place for us to start. And so we went into the spring with the decision to try this out, and we would see how it would go in terms of our culture fitting in with the community culture, and having that collab
8 minutes | Sep 25, 2020
14. Previewing Virtual Summit Experience Labs
In this episode, you'll hear about the experience labs that are planned for the 2020 Virtual Summit! For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll be giving you a preview of the five different Experience Labs created by Learning Services that you can look forward to at the 2020 Virtual Summit. Derek Robinson 00:00:40 Welcome to Episode 14 of Data Points by InterSystems Learning Services. In this episode, it'll just be me, no guests on the podcast today. Our whole team here in Online Learning always ramps up during the summer every year, in preparation for the Global Summit. Many of you listening have probably attended Global Summits in the past. Every year it's a chance for InterSystems partners and customers to come together and learn, collaborate, and network, and share their experiences with InterSystems products and anything else in their careers. Of course, given the global pandemic, things are different this year; everything's virtual, and thus it is the 2020 Virtual Summit that's happening this year in October and early November. Links in the podcast description will get you to the important information. But today I want to run through the five different Experience Labs that our team has been working on and will be offering at this year's Virtual Summit. Derek Robinson 00:01:31 Experience Labs are something that you may have attended at past summits if you have frequented Global Summits in the past for InterSystems. They're designed to be 45-minute hands-on exercises that typically focus on a new and exciting feature within the InterSystems stack of technologies. The five labs that we're offering this year cover the topics of FHIR, IntegratedML, Visual Studio Code and ObjectScript, InterSystems Reports, and HealthShare Provider Directory. So let's start with FHIR. Formally, this one's called Building FHIR Applications with InterSystems API Manager. This lab is meant for healthcare developers. In the exercise, you'll learn how to use InterSystems API Manager to view APIs to write FHIR applications. More specifically, the application that you build in this exercise will query for observations that may predict the severity and progression of COVID-19, retrieving data from a FHIR server over REST. So it's a topical use case for sure. InterSystems IRIS for Health provides a base FHIR server implementation with a FHIR resource repository. And for this exercise, we've pre-configured a FHIR R4 server on an IRIS for Health instance, pre-populating its FHIR resource repository with some sample patient data. And notably, this lab has already been taken by some people, and one person remarked that it's a three-for-one lab, meaning that you get FHIR, IRIS for Health, and API Manager, all in one. So that's pretty cool. The team working on the FHIR lab has consisted of Craig Lee, Patrick Jamieson, Jenny Ames, Adam Coppola, and Duong Do. Derek Robinson 00:03:02 Next up, we have Hands-On with IntegratedML. If you attend other sessions at Virtual Summit, you're bound to come across IntegratedML as one of the new features being discussed. This lab is designed for developers who have a good grasp of SQL and want to integrate machine learning into their applications. The exercise will guide you through the steps, all of which are simple SQL commands with very familiar syntax, to create, train, and execute a predictive model on a set of patient data to predict patient readmission
20 minutes | Aug 12, 2020
13. What's New in Online Learning?
In this episode, you'll hear a bit about what's going on within the Online Learning team. First, Michelle Spisak tells us about the monthly learning newsletter. You can subscribe to the newsletter here! https://learning.intersystems.com/course/view.php?name=NewsletterSignUp Then, you'll hear from Jaising Pasten about his journey, his experiences since joining the team, and some of the items he's worked on recently. One of them, which he mentions, is a Provider Directory video about navigation and search. HealthShare customers can view it here: https://learning.intersystems.com/course/view.php?name=PDFirstView For more information about Data Points, visit https://datapoints.intersystems.com EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, we're chatting with Michelle Spisak and Jaising Pasten, two of my colleagues on the Online Learning team, for a look inside Online Learning. Derek Robinson 00:00:43 Welcome to Episode 13 of Data Points by InterSystems Learning Services. Today's episode is the first in what may be a recurring type of episode every once in a while, called What's New in Online Learning? The idea behind an episode like this one is to take a look behind the scenes of the Online Learning team as we build content and work on projects aimed to better equip learners of our technology. In the first half of the episode, I'll talk to Michelle Spisak, an Instructional Designer on the team, about the monthly learning newsletter. Then I'll chat with fellow course developer Jaising Pasten, about what his experiences have been since joining the Online Learning team after spending several years in the InterSystems Chile office, working on TrackCare, learning, and implementation. So without further ado, here's Michelle. Derek Robinson 00:01:26 All right, and welcome to the podcast, Michelle Spisak, Instructional Designer here at InterSystems. Michelle, how's it going? Michelle Spisak: It's good, Derek, how are you doing? Derek Robinson: I'm doing great. We're very happy to have you on for a little bit different of an episode today. We're really focusing within Learning Services and talking about some of the things that we have going on. So obviously you have, you know, a lot of different responsibilities in your role here at InterSystems in the Learning Services team as an Instructional Designer, but we're going to focus today on your role with the Learning Services newsletter. So first question kind of just for the audience that may not be familiar with it and may not know what it is, tell us what the Learning Services newsletter is and why we began offering it in the first place. Michelle Spisak 00:02:02 Yeah, so the newsletter is just basically a way for our clients and partners to stay up to date with what Learning Services is coming out with. So on the Online team, we're always coming out with new videos and learning paths, and other things like that. Documentation has been working really hard to modernize their website and make it even easier for people to find what they really need, really quickly. And so we just want to make
18 minutes | Jul 9, 2020
12. Empowering Users Through Chat
In this episode, you'll hear insights from Jenny Ames, Gary Maggiolino, and Joey Moritz about the new chat bot that was implemented on a few different InterSystems sites. Using a chat bot, in conjunction with a human support team, can enable users to find answers to their questions quickly and easily. To see the chat functionality discussed in this podcast, you can check out https://gettingstarted.intersystems.com or browse https://www.intersystems.com, notably the "Try InterSystems IRIS" page linked at the top. For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll talk to a few different team members here at InterSystems about the all-new chat feature that enables users to get their questions answered quickly and easily. Derek Robinson 00:00:39 Welcome to Episode 12 of Data Points by InterSystems Learning Services. Today's episode features parts of conversations with three different people at InterSystems. These three people are Jenny Ames, the team lead of Online Learning content, who you've heard from before; Gary Maggiolino, Senior Manager of Global Marketing Technology; and Joey Moritz, Market Development Event Representative. Jenny, Gary, and Joey all have different roles, and they complement each other in the project that you'll hear us refer to as the chatbot. This chat tool is something similar to what you've probably seen on a bunch of websites, a pop-up assistant to help the user find what they're looking for or answer their question. This episode contains a look behind the scenes of building that functionality to help InterSystems users browsing the Getting Started site, the official InterSystems site, or the Try InterSystems IRIS page. Rather than run the interviews uncut, I'm grouping together their answers on various topics so we can easily hear the similarities and differences in their perspectives. Derek Robinson 00:1:42 My first question to all three of our guests was about the value that a chatbot like this provides for our customers. You'll hear Jenny, Gary, and then Joey give their thoughts, in that order. Jenny Ames 00:01:52 Well, the chatbot has been really interesting because it helps us meet the need of really helping our prospects and our customers get help and answers as quickly as possible. So it really is like that first connection point. And then we can use our experts to get people quickly to what they need, and we can also learn from it as well to build on that and help make our sites better. Gary Maggiolino 00:02:14 You know, first and foremost, from a marketing perspective, it really provides insights into the behaviors on how individuals are using the website. How are they finding information? You know, what are the questions they're asking themselves as they're researching, as they're browsing, as they're trying to find information? Gaining that type of data really helps you shape the experience. You can provide somebody — whenever somebody is engaging with your entire web ecosystem as a whole, you want to be able to provide them the most seamless, the most interactive, but at the same time, an experience that allows them to find what they need quickly and efficiently. So you know, besides t
18 minutes | Jun 15, 2020
11. User Experience at InterSystems (Ksenia Samokhvalova)
In this episode, Ksenia Samokhvalova — UX designer at InterSystems — joins the podcast to talk about the user experience for InterSystems products and how her team strives to improve that experience through smart design. Take a quick survey and sign up to be a user experience tester: https://www.surveymonkey.com/r/NNYWWKT For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll chat with Ksenia Samokhvalova, a User Experience Designer here at InterSystems, to talk about the user experience of InterSystems products. Derek Robinson 00:00:39 Welcome to Episode 11 of Data Points by InterSystems Learning Services. On today's episode, as I mentioned in the intro, I'm joined by Ksenia Samokhvalova. Ksenia is on the UX team here at InterSystems. And the conversation with her is an interesting one for a few reasons. First, it's a bit different than most episodes of Data Points, where we cover a feature area or technology concept and learn about how that feature is used. Here we're talking about the approach to use your experience around those products and technologies. Derek Robinson 00:01:12 All right. And welcome to the podcast Ksenia. Ksenia, how's it going? Ksenia Samokhvalova 00:01:14 Hi, Derek. I'm great. How are you? Derek Robinson 00:00: Good, good. We're glad to have you on the podcast for a different topic, I think. A lot of times we cover features and the basics of how to use it, or understanding what it is. And I think today is a little bit of a different flavor, so definitely going to be an exciting conversation to have and to share with our learners. So let's jump right in and first, tell us a little bit about yourself and your role at InterSystems. Ksenia Samokhvalova 00:01:37 Absolutely. I am a User Experience Designer, and what I do is I help our development teams develop applications that are easy to use, and that solve our users' problems and pain points. And I also help our developers to learn and understand their users better: learn about the user's workflows, pain points, struggles, goals, that sort of thing. Derek Robinson 00:02:07 Nice. And so I think that kind of gives a high-level view of what you're doing. What about your team — is this something that you run yourself? Do you have a team, and if there's a team, what is the approach, and what's your main goal and focus as a team? Ksenia Samokhvalova 00:02:21 Yes. So we now have a UX team at InterSystems. We are relatively new here. We've been around for about two years. It's not a big team, but we do cover the suite of InterSystems products, from TrakCare and HealthShare to data platforms. And I am focusing on data platforms right now. We do the work of helping with creating intuitive interfaces and learning about our users. Derek Robinson 00:02:54 And actually your answer is a good segue into the next question I was going to ask cause you intuitive interfaces. So when we're talking about UX/UI stuff, people often jump straight to the graphical user interface, right? The flashy, the pretty, you know,
19 minutes | May 28, 2020
10. All About SAM: System Alerting & Monitoring (Luca Ravazzolo)
In this episode, Luca Ravazzolo — product manager for cloud and container technology — joins the podcast for his second appearance. He's telling us all about SAM (System Alerting & Monitoring), a new component of InterSystems IRIS that users will want to hear about. To try out SAM, visit this GitHub repository: https://github.com/intersystems-community/sam For more information about Data Points, visit https://datapoints.intersystems.com. EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll welcome back to the podcast Luca Ravazzolo, Product Manager for Cloud and Containers here at InterSystems, to talk about Systems Alerting and Monitoring in InterSystems IRIS. Derek Robinson 00:00:39 Welcome to Episode Ten of Data Points by InterSystems Learning Services. Before we get started, I wanted to give a quick reminder to subscribe to the podcast, using the links at datapoints.intersystems.com. You can find links for Apple, Spotify, Google, and Stitcher there. I also wanted to mention that the Developer Community, community.intersystems.com, is the place to interact with us about future topics for the podcast. I typically post every episode as a Developer Community post, and you can feel free to leave comments on those posts. I might also make a discussion post at some point, asking for more ideas to try to give our listeners a chance to submit topics they would like to see covered. So feel free to join the conversation. Back to the episode, I'm joined today by Luca Ravazzolo. You might remember Luca from Episode Two of Data Points, where we covered Kubernetes. Today, Luca is telling us all about Systems Alerting and Monitoring, SAM for short, which is a new component of InterSystems IRIS that you can try out. Derek Robinson 00:01:39 All right. And welcome back to the podcast Luca Ravazzolo, joining us for the first time since way back on Episode Two, I think it was, of Data Points. Luca, how's it going? Luca Ravazzolo 00:01:47 It's going very well, Derek, thank you very much. Yeah, it was early days and podcasts from then, right? Derek Robinson 00:01:53 Yeah, exactly. You were you were one of the first three guests we had in that initial launch, which generated a lot of excitement around it, and I think people are still enjoying the podcast episodes, and we're happy to have you back. So Luca, I know that one of your areas of expertise here at InterSystems is cloud and containers technology. And so what we're going to talk about today is related in some ways, but also a little bit into the system administration area, and that is SAM, or Systems Alerting and Monitoring. So Luca, can you tell us first for the audience, what is SAM? And you know, as we've mentioned offline, it's coming out very soon for InterSystems users. Luca Ravazzolo 00:02:29 Yes, absolutely. Yeah. We are counting the hours. So, hopefully everybody can start playing with SAM with the preview that will be launching soon. So System Alerting and Monitoring, or as we call it in a more friendly way, SAM, for short, is just a simplified way of monitoring your InterSystems IRIS clusters. And we wanted to make it very simple. That is really is the main objective. And you know, the reason for that is because we are painfully aware that there are many sites and installation a
21 minutes | May 13, 2020
9. Healthcare Interoperability: Part 2 (Russ Leftwich)
This episode features the second part of our interview with senior clinical advisor for interoperability at InterSystems, Russ Leftwich. Check out Episode 8 for the first half! In this portion of the interview, Adam and Russ carry the healthcare interoperability discussion into more specifics about InterSystems technologies and FHIR applications. After the interview, we're also welcoming Jenny Ames back to the podcast to tell us about the upcoming FHIR Dev Days! Check out https://gettingstartedhealth.intersystems.com and https://www.devdays.com/us/event-info/ for more details. For more information about Data Points, visit https://datapoints.intersystems.com EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast. App. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. Adam Coppola 00:00:16 And I'm Adam Coppola. Derek Robinson 00:00:18 And today we feature part two of our interview with Russ Leftwich, Senior Clinical Advisor for Interoperability here at InterSystems. Derek Robinson 00:00:39 Welcome to Episode Nine of Data Points by InterSystems Learning Services. We're going to go straight into part two of our interview with Russ Leftwich. This half of the interview features just Adam and Russ. To listen to the first half of the interview, you can check out the most recent episode before this one, Episode Eight. After part two of the interview, we'll come back and chat with Adam about some of the key takeaways as well as welcome Jenny Ames back to the podcast to discuss the upcoming FHIR Dev Days. Without further ado, part two with Russ Leftwich. Adam Coppola 00:01:14 So as of 2020, InterSystems products support FHIR®. So that's InterSystems IRIS for Health™, which is meant to be a platform for app development, and HealthShare®, which is meant to be an interoperability engine for healthcare facilities. Can you talk to us a little bit about what some of the applications using FHIR might look like? Russ Leftwich 00:01:35 So one of the principle advantages of FHIR is that you can access just small data sets, small pieces of data, because most of the time in healthcare, that's all you really need for the care of a patient or for that matter, that's all a patient needs at any one time is just what medicines are being prescribed right now. What are the lab results, the cholesterol levels for the past year? You don't want to know everything about a patient very often. You just want to know some particular piece of data, and that's what FHIR is particularly useful for, because of this idea of resources that are logical, but discreet data concepts. So a medication or a patient or a lab observation, those you can express in FHIR, and you can query for just those pieces of data with FHIR. That makes the possibility of having applications, and particularly mobile portable applications, a whole new paradigm with FHIR that wasn't possible, previously — wasn't possible 10 years ago, because you can just create an application around the small set of data that is of interest in a particular use case, either to a clinician, to a patient, or to somebody doing research even. Our technology in InterSystems goes a large step further by including the ability to transform data that's in existing legacy standards into FHIR resources. So we can take in data fr