Customer Success: The Ambassadors of Change Management w/ Kristi Faltorusso
Customer Success is not just an exit survey or ensuring that messaging is getting through.
What we talked about:
- Customer Success partnering with other cross-functional teams.
- Driving operational efficiency, and maximizing customer assets.
- The need for agility in customer success.
For more info, check out customersuccessleader.com or send a message to email@example.com.