Building and Measuring a Customer Success Program w/ Steve Hueber
Customer Success Programs are popping up at companies everywhere and with good reason. If you aren’t yet familiar with what goes into developing one, or have one up and running, you’ll definitely want to check out this episode.
We talked about:
- Introducing the concept of a Customer Success Program
- Tailoring programs to meet needs on a project by project basis
- Building and earning a trusted client partnership
For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.