28 minutes | Dec 21, 2020

#89 The most difficult job in your company is in the contact center

Amas and Bob are back together to discuss the most difficult job in any company and why: They illustrate what life in a call center looks like One uncomfortable challenge for male supervisors How socioeconomic factors impact call centers  A direct message for call center executives And much more! Learn more about Amas Tenumah Learn more about Bob Furniss
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