55 minutes | Dec 8, 2020

#87 What Customer Experience actually means in the real world

Tune in to hear a great conversation with Amas and Luke Anderson as they discuss the following: What exactly is "Customer Experience"? Is the chief customer officer a real role? What are companies actually doing to improve 'Customer Experience'? Can technology really help the experience of the customer? How can technology help service employees? And much more.   Learn more about Luke Anderson Learn more about Amas Tenumah  
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