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Culture of Convenience
46 minutes | Oct 26, 2021
Episode 0040 | The Abandoned Halls of Communication
Poor communication is at the core of many dysfunctional organizations. A breakdown in communication can wreck productivity, ruin trust, and keep employees guessing about the direction of the company. This week, Jeff Kahler fesses up to where he falls short with communication and provides sound tactical advice to make you a better leader and a more effective communicator while maintaining the trust of your team. How is your organization's communication? Share your experience with us! Visit us and send an email or comment: https://www.cultureofconvenience.com/
54 minutes | Oct 19, 2021
Episode 0039 | Organizational Structure: When Waiting is a Nightmare!
There are two general schools of thought when it comes to starting a new business: the "boot-strap" method or venture capitalism. However, no matter which way you go there will be a period where you just have to wait. Waiting is a part of business just like anything else, but what you choose to do while you are waiting for your business to take off is what will make or break you. This week, Jeff Kahler discusses his struggles with waiting, shares how he makes the process "easier," and explains what you shouldn't do during the wait. Plus, Jeff and Producer Kelly start a brand-new business… will it be successful? Share your thoughts and experiences! Email us at firstname.lastname@example.org.
49 minutes | Oct 12, 2021
Episode 0038 | Insecure Scarecrows: Scaring Your Team Members Away!
Let’s face it: everyone has insecurities. But what happens when those insecurities manifest at work? These “scarecrows” often make your most valuable team members want to leave! In this episode, Jeff Kahler interviews a friend of the show who was dealing with a scarecrow. Find out how this scarecrow situation resolved and learn some simple solutions for dealing with scarecrows in your organization. Have you had a scarecrow in your organization? We'd love to hear how you handled it! Visit us at cultureofconvenience.com and send us an email or comment.
68 minutes | Oct 5, 2021
Episode 0037 | Season 3 Recap: Your Scariest Questions Answered
Our episode recaps are some of our personal favorites, and this episode's questions are pretty scandalous! Topics include team member incentives, drug abuse in the workplace, tattoos, moving out of state, and the list goes on. This show's success relies heavily on our listener participation, and we are so grateful for all of you! Got beef with one of our opinions? We’d love to hear you out and debate it on the show! Please visit us at cultureofconvenience.com and send us an email or comment.
14 minutes | Sep 30, 2021
International Podcast Day | Food Challenge Special Edition
What better way to celebrate International Podcast Day than trying new foods and making a game out of it? The clock is counting down and Nick, our mute sound engineer, even makes a guest appearance in this episode! Thanks to everyone for your support and for listening! Please visit us at cultureofconvenience.com and send an email or comment - we love to hear from you!
44 minutes | Sep 28, 2021
Episode 0036 | Fear of the Word “No”
Who likes hearing the word "no?" Rejection is one of the most common fears we face on a daily basis - but do we even know why that is? This week Jeff Kahler cracks open the word "no" and unpacks why the word is so terrifying to hear AND say. This fear of the word "no" is one of the reason people have so much trouble suggestive selling, and why customers aren't buying. Also in this episode, find out how tweaking your sales pitch just a tiny bit could get you hearing more yeses in business and in life! How do you overcome the fear of "no?" We want to hear from you! Visit us at CultureofConvenience.com and send us an email or comment.
42 minutes | Sep 21, 2021
Episode 0035 | E-Commerce: "Do You Want BUYS With That?!"
E-commerce, though still relatively new to the business world, has become a multibillion-dollar industry that is extremely convenient for your consumers. This week, Jeff Kahler discusses the most important aspects of a successful e-commerce business model strategy. He also takes a look at why upselling and suggestive selling are far easier and more successful online than in person. Plus, put yourself to the test with our suggestive selling exercise that is sure to keep you guessing! How are you making e-commerce work for you? Share your thoughts and experiences with us! Visit us at cultureofconvenience.com and send us an email or comment.
31 minutes | Sep 14, 2021
Episode 0034 | Conspiracy Theory or Business Model Strategy?
Your business model is your company's core strategy for profitable business. Some companies spend billions of dollars enticing people to buy their goods and services - it's calculated and perfectly timed. Some would even say it borders on conspiracy. In this week's episode, Jeff Kahler takes a look at this business model and explains how it compels you to spend money over and over again - as if you’ve entered the twilight zone. Intrigued? Take a listen and then send us your thoughts. We want to hear from you! Visit us at cultureofconvenience.com and send us an email or comment.
43 minutes | Sep 7, 2021
Episode 0033 | Innovation Fills a Need; Evolution Keeps It Alive!
Innovation must be at the forefront of your business model strategy, but evolution shouldn’t be far behind. This week, Jeff Kahler talks about some practical ways to encourage innovation in your organization and how to have an innovative mindset. Added bonus: Jeff shares the innovation that was a defining factor in the success of his training company, Ready Training Online! How have you used innovation in your business? Visit us at cultureofconvenience.com, and send us an email or comment.
58 minutes | Aug 31, 2021
Episode 0032 | Reacting vs. Responding: Don’t be an Emotional Freak!
What is the difference between responding and reacting? They may seem very similar, but rest assured they’re two very different things. This week, we discuss the psychology of reacting and the long-term effects it can have on your health and your business. Lisa from Big Fat Skinny Dish returns to explain how this revelation has had a profound effect on her health journey and encourages listeners to empower themselves with some minor tweaks to their approach to stressful situations. We want to hear your story about reacting or responding! Visit us at cultureofconvenience.com and send us an email or comment.
51 minutes | Aug 24, 2021
Episode 0031 | Culture of Convenience Unlocked: You Know You Want It
This week, we’re taking a deep dive into the ten strategic elements that build a culture of convenience. Jeff Kahler goes into rapid-fire mode to explain the meaning of every element and how you can effectively implement each into your business. If you’re serious about taking action and taking charge of your business, you can't miss this episode! We want to hear your thoughts on the strategic elements! Visit us at cultureofconvenience.com and send us an email or comment.
43 minutes | Aug 17, 2021
Episode 0030 | Neurodiversity: Let’s Normalize Thinking Differently
Studies show that nearly 85% of college graduates with an autism spectrum disorder are unemployed. This week, Jeff Kahler asks: “Who?” “What?” and “How to do you employ this untapped talent pool and bring their diverse assets to your team?” This is where it begins: with asking the right questions. Neurodiversity has recently become a popular topic of discussion, but it’s nothing new. It's time to stop the stigma and start normalizing thinking differently. Do you have feedback or a story to share? Visit us at cultureofconvenience.com and send us an email or comment!
40 minutes | Aug 10, 2021
Episode 0029 | Bosses vs. Visionaries vs. Coaches: Which Attribute is Best?
What makes an outstanding leader? It’s a topic that has been debated at length. This week, Jeff Kahler breaks down three types of leaders - bosses, visionaries, and coaches - discussing the positive and negative characteristics of each while asking the question, “Should a good leader have qualities of each?” Jeff also talks about the hardest part of running a company and a provides a method for overcoming that struggle. Do you want to develop as a leader, or are you happy where you are right now? We'd love to hear what's working for you! Visit us at www.cultureofconvenience.com and send us an email or comment!
53 minutes | Aug 3, 2021
Episode 0028 | Self Talk: Stop Yucking My Yum
Leadership begins with you, but your own thoughts could be hindering your success. What are you telling yourself about how you lead? Your negative thoughts could mean you're setting yourself up for failure before you even begin. This week, Jeff Kahler is joined by special guest Lisa from BigFatSkinnyDish.com, who shares the story of her incredible weight loss journey and her experience as a health coach - and it all began with changing her thoughts. Think you don't struggle with negative thoughts? There are four types of thoughts, and any one of them could be what is “yucking your yum”. How do you overcome your negative thoughts? Visit us at cultureofconvenience.com and share your experience with us!
38 minutes | Jul 27, 2021
Episode 0027 | Customer Loyalty: Be the Loudest but the Calmest
Earning customer loyalty means more than just getting customers to place a plastic barcode on their key ring; it begins before the customer even arrives at your business. At Ready Training Online, Jeff Kahler has kept his churn rate below 4%, and in this episode he shares the secret to that success. He also discusses some great ways to ease customers into your product or service. Don't forget - a customer's "NO" now doesn't necessarily mean "NEVER." How do you handle a customer leaving your business? Be sure to check out our newly redesigned website and share your story at CultureofConvenience.com!
33 minutes | Jul 20, 2021
Episode 0026 | Client Success : The Champion of Your Business
Ensuring client success goes beyond providing good customer service and managing accounts. This week, Jeff Kahler speaks with Ready Training Online's very own Client Success Manager, Julie Givens, who shares the highs and lows of being responsible for a client's success. Jeff also discusses the evolution of the software business and how it costs nothing to blow peoples' minds. Be sure to check out our newly redesigned website and share your thoughts on this episode at CultureofConvenience.com!
34 minutes | Jul 13, 2021
Episode 0025 | Niche Down: Niches get Riches
Casting a wide net might seem like a great way to generate cash flow when starting a new business, but that couldn’t be further from the truth. Niching down is a skill that pays large dividends if done correctly and with patience, but what does "niching down" mean? And how can you risk doing it correctly when your instincts are telling you to "cater to everyone?" Jeff Kahler has walked this road a time or two and shares best practices for finding your niche in the marketplace. Be sure to check out our newly revamped website and share your thoughts on this episode at CultureofConvenience.com!
30 minutes | Jul 6, 2021
Episode 0024 | Loyalty and Retention for Team Members: Stay with Me!
Anyone can be hired to fill a position and retain a job, but the question is always: will they remain a loyal employee in times of discomfort or adversity? The answer is yes, you can have loyal employees who are faithful to the business and passionate about your goals, but it comes down a critical first step - and no, it's not about money or getting a raise. In our premiere episode of season 3, Jeff Kahler breaks down the simple, yet complicated, task of earning employees' loyalty. Be sure to check out our newly revamped website, and share your thoughts on this episode at www.cultureofconvenience.com!
50 minutes | Jun 22, 2021
Episode 0023 | Season Recap: MORE of your Burning Questions Answered
Season 2 is drawing to a close, and we have been collecting your listener emails for another question and answer session with Jeff Kahler! This week, we’ll address the following questions and more: How do you create a culture of problem solvers? What do you do about self-sabotagers in your organization? How does one operate a debt-free business? For more from Culture of Convenience, visit us on our website at: https://www.cultureofconvenience.com/episode0023
32 minutes | Jun 8, 2021
Episode 0022 | Decision Making: A Regret-Free Zone
What does your decision-making process look like? There are logical steps to making wise decisions - but occasionally things still don't work out. Is there a way to still feel confident while making decisions about your business? The answer is yes! Check out this week's episode, where we discuss how to make up your mind without looking back in regret. Making decisions without second-guessing might be easier than you think. For more from Culture of Convenience, visit us on our website at: https://www.cultureofconvenience.com/episode0022
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