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This is a guest podcast from 'The Provider Podcast' by NHS Providers, as part of their Winter Watch series. In this episode Adam Brimelow, NHS Providers Director of Communications, speaks to CQC colleagues Heidi Smoult, Deputy Chief Inspector for Hospitals, and Debbie Ivanova, Deputy Chief Inspector for Adult Social Care, about the concerns surrounding winter inspections, infection prevention and control, and our clinician support tool Patient FIRST. You can find out more about Winter Watch here: https://nhsproviders.org/nhs-winter-watch-202021

In this podcast episode we are joined by Chris Day, CQC director of engagement and Amanda Hutchinson, CQC director of policy and strategy. They discuss our future strategy, what we hope it will achieve and how you can feed back through our consultation. You can read more on our strategy and how to feed back on our website: https://www.cqc.org.uk/get-involved/consultations/world-health-social-care-changing-so-are-we

In the third and final Care at Christmas episode of CQC Connect we chat to two Experts by Experience about keeping connected during the pandemic.

Even at the darkest times during the pandemic people have come together to support others, help their local communities, and care for those who need it. In this episode we speak to two providers of adult social care, who share their experiences of working through the pandemic and discuss how they're making Christmas special for those they care for.

In this episode CQC colleagues Richard and Suzanne McLeod tell us about how they have supported the community during the pandemic and what it means to them to be able to do this. Throughout December we will be sharing stories of how people have cared for others during this difficult year. Share your experiences on social media using #CareAtChristmas.

In this episode we discuss our 'Sexual safety through empowerment publication' and launch Skills for Care's new guidance on supporting personal relationships. You can find the guidance here https://www.skillsforcare.org.uk/Learning-development/ongoing-learning-and-development/self-care/Supporting-personal-relationships.aspx

In this episode hear from CQC CEO Ian Trenholm on our latest State of Care report. The report is our annual assessment of health care and social care in England and looks at the trends, shares examples of good and outstanding care, and highlights where care needs to improve. You can find more information and read the full report on our website: https://www.cqc.org.uk/publications/major-report/state-care

As part of a our mini-series looking at emergency care through the lens of coronavirus, we talk about reduced demand and improved capacity. We talk about what the challenges have been; share learning and innovation; and hear from clinicians who have been on the front line. We have also worked with clinicians to develop 'Patient FIRST', a support tool including practical examples to help trusts harness the learning from coronavirus. Read more on our website: www.cqc.org.uk/publications/them…ine-patient-first

In the first of a new mini-series looking at emergency care through the lens of coronavirus, we focus on infection prevention and control (IPC). We’ll talk about what the challenges have been; share learning and innovation; and hear from clinicians who have been on the front line. We have also worked with clinicians to develop 'Patient FIRST', a support tool including practical examples to help trusts harness the learning from coronavirus. Read more on our website: https://www.cqc.org.uk/publications/themes-care/project-reset-emergency-medicine-patient-first

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Promoting Safe Care for People', what this could mean for our strategy and the work CQC does.

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Driving Improvement', what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the links below and on our digital engagement platform. https://citizenlabco.typeform.com/to/U5n4ngTO https://citizenlabco.typeform.com/to/LaXjbV00 https://cqc.citizenlab.co/en-GB/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Systems', what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the links below and on our digital engagement platform. https://citizenlabco.typeform.com/to/wgwb4z4k https://citizenlabco.typeform.com/to/xL0SIQR4 https://cqc.citizenlab.co/en-GB/folders/strategy-2021-smarter-regulation-for-a-safer-future-feedback-from-providers

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Meeting People's Needs', what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the link below and on our digital engagement platform. Feedback now - https://cqc.citizenlab.co/en-GB/projects/strategy-2021-theme-1-driven-by-people-s-needs/process Our digital engagement platform - https://cqc.citizenlab.co/en-GB/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021. In this episode we are looking at 'Smarter Regulation' what this could mean for our strategy and the work CQC does. We are still developing this theme and our whole strategy so would like to hear your feedback, through the surveys below and on our digital engagement platform. https://citizenlabco.typeform.com/to/nWlnPmnU https://citizenlabco.typeform.com/to/zyW2TjZG https://cqc.citizenlab.co/en-GB/

This episode looks at our Emergency Support Framework (ESF) and how we are using it during the COVID-19 pandemic to understand how well providers are able to deliver care and where they need support. You can find out more about the ESF: On our website: https://www.cqc.org.uk/guidance-providers/how-we-inspect-regulate/emergency-support-framework-what-expect Watching webinars on Youtube: https://www.youtube.com/watch?v=HZLyIvvMaYI&feature=youtu.be & https://www.youtube.com/watch?v=xtjaUw0KyQc&feature=youtu.be Reading our recent blogs: https://medium.com/@CareQualityComm You can also feedback your views on the ESF on our digital engagement platform: https://cqc.citizenlab.co/en-GB/

In this episode we talk to NHS Trusts who featured in our sustaining improvement case studies. We hear from them about their improvement journeys and how they've sustained the improvements they've made. You can read the full case studies at the link below https://www.cqc.org.uk/publications/themed-work/sustaining-improvement

This episode looks at outstanding general practice, what makes these services outstanding and how CQC can support services to become outstanding. We're joined by Dr Rosie Benneyworth, CQC's Chief Inspector of Primary Medical Services. As well as Dr Tim Ballard & Dr Janet Hall, two of our national clinical advisers who all share their experiences on what makes general practice outstanding.

Today's episode looks at innovation in health and social care, what work CQC has been doing to support innovation and how we can work with providers and others to ensure safe innovation. We hear from Dr Malte Gerhold, Executive Director of Strategy & Intelligence at CQC and from two external guests Suzanne Ash from DoctorLink and Dr Harry Armstorng from NESTA. We hope you enjoy the episode, you can find out more about our sandbox work below: https://www.cqc.org.uk/what-we-do/how-we-work-people/regulatory-sandbox https://medium.com/@CareQualityComm/our-regulatory-sandbox-a7b2c57bbef1 https://medium.com/@CareQualityComm/our-view-of-good-digital-triage-6320c23d8c2a And feedback on this podcast episode below: https://citizenlabco.typeform.com/to/hEQ8ts

In this episode our Chief Inspector of Hospitals, Prof Ted Baker reflects on our recent State of Care publication. He talks about what improvements we found and challenges for the health & social care system. You can read more on our State of Care report here: https://www.cqc.org.uk/publications/major-report/state-care And share your feedback on this episode here: https://citizenlabco.typeform.com/to/JLm8jP

Welcome to episode 1 of CQC Connect, the podcast series from the Care Quality Commission. In this episode we talk about the work we've been doing to collect people's experiences of care, through the development of our new 'Give Feedback on Care' service, our public campaigns work and the work of our national contact centre. Find out more here - https://www.cqc.org.uk/give-feedback-on-care And feedback on this episode here - https://citizenlabco.typeform.com/to/VM75vF Don't forget to rate, review and share the podcast.