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Joel is joined by Carissa Robb, President and COO of the loss mitigation platform, Constant.Ai, to discuss the importance of non-traditional credit attributes outside of FICO scores, how blanket policies can lead to poor forbearance decisions and a rundown of Carissa's recent article in the Non Prime Times, "Why 2.55 Million Repos in 2021 is Not the Answer". ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel is joined by Eric Johnson, Partner at Hudson Cook and National Auto Finance Board Member, to discuss his recent article "What Does a Biden/Harris Administration Mean for Auto Sales and Finance?" and how the new direction and leadership at the CFBP, FTC and DOJ can impact the industry in 2021 and beyond. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel is joined by the COO of Veros Credit, Harvey Singh, to discuss adjusting to staff working remotely, seizing opportunities for growth during the pandemic and  engaging with the new generation of tech-savvy dealership managers. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Fraud expert and Point Predictive's Chief Strategist, Frank McKenna, joins Joel to talk about 2020 fraud trends including the unprecedented tax payer losses from COVID relief programs, how masks can lead to identity theft and the benefits of fraud consortiums.Read Frank's blog, Frank on Fraud, here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel is joined by two very influential voices in the recovery industry and the founders of the American Recovery Association, Executive Director, Les McCook, and President, Dave Kennedy. They discuss how  the ARA was created, the importance of 'being at the table', compliance challenges and where the recovery industry is headed. Read the association's most current white paper here.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel is with Daniel Parry, President and CEO of TruDecision, to talk about  the auto finance market outlook, including why it maybe premature to be worried about a recession, why dealerships might be here to stay and  how the pandemic drove innovation. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel continues his Omni-Channel breakdown with [Anastasia Caton](Joel continues his Omni-Channel breakdown with Anastasia Caton of ) of the national law firm, Hudson Cook, to talk about Omni-Channel regulatory issues, social media and app-based communications and best practices to keep yourself safe from lawsuits. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Nortridge CEO, Greg Hindson, stops by to talk what technology is really for, why Nortridge chose to use C++ as its base coding language and taking a stance in the API 'Holy War'.ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

This week, Joel is with SVP of Service for Others at Santander, Chris Mitcham, and Payix's Chief Executive Officer & Co-founder, Chris Chestnut , for his first of two conversations about Omni-Channel Communications and how it can improve your customer interactions. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel has a great great conversation with close friend and founder of the consulting firm Visular, Tom Wolf, about the thought process and potential pitfalls of business software selection. ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates ChangeAnd special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

This week, Joel speaks with Executive Director of the National Auto Finance (NAF) Association, Jack Tracey, about the upcoming virtual Non-Prime Auto Financing Conference, including partnering with Used Car Week, logistics of the virtual format and highlighting some of the speakers and sessions available.  ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Joel welcomes Joseph Cioffi, Partner and Chair of the Insolvency, Creditors’ Rights & Financial Products Practice Group at Davis & Gilbert, to discuss his Subprime Auto Loan Credit Chronometer, a must-read survey that analyzes credit ratings, credit enhancements and credit quality to provide a quick view of risk in the market.  ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry.

Welcome to our first episode! Melinda Zabritski, Experian's Senior Director of Automotive Financial Solutions stops by to break down the essential 2020 Q2 Finance Market Report, including changing consumer tastes, the surprising reduction in subprime loan amounts and how COVID-19 and online dealerships have changed the market.  ConsumerFi is presented by Nortridge Software: Loan Software That Accelerates Change And special thanks to The National Automotive Finance Association: The only trade association exclusively serving the nonprime auto finance industry. 

The ConsumerFi Podcast is for serious consumer lending professionals who want to stay up to date on news and trends in the industry, learn new and innovative strategies and, most importantly, WIN in the market. Host Joel Kennedy is the Director of Business Development for Nortridge Software, and current President of the National Automotive Finance Association. He brings 20+ years of experience and an insider's perspective to conversations you can't afford to miss. Tune in every Wednesday for new episodes.