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Transform Sales Podcast
18 minutes | May 11, 2021
How Reggora went from event-generated leads to a successful outbound outreach program.
Traditionally, Reggora generated the vast majority of its leads by attending industry conferences. But with lockdowns in place, they had to create a durable sales process for a market that was also trying to figure out how to become more virtually adapted. Despite their challenges, their pipeline grew almost 3.5x. Listen to the full episode to learn how!
19 minutes | Feb 18, 2021
Darius Santos - CRO at Dubb
This week's episode of the Transform Sales Podcast features Darius Santos, CRO of Dubb. Dubb is a video for sales platform that relied for years on inbound marketing in order to meet their revenue goals. But after the events of 2020, inbound wasn't going to be enough to ensure this very successful company continued to book meetings and ultimately, close sales. Darius compares outbound selling to advertising. "When you have a good ad, you know that you can put a dollar in, get two out and scale that. With outbound, if you send 500 messages and get 5-10 qualified demos, you can rinse and repeat."All of this and more on this episode of the Transforming Sales Podcast with Tony Dicks.
36 minutes | Feb 4, 2021
Alex Olley - CEO of Reachdesk
The concept of "show me that you know me" is as old as time yet many of us continue to underestimate its value when it comes to prospecting. This week's episode features Alex Olley, Co-founder and Head of Revenue & Marketing over at Reachdesk. Alex says "the moment you treat someone like they're a lead, they'll feel like a lead, the moment you treat someone like a human, it doesn't matter what their job title is or who they are. They will reciprocate with the most valuable asset they have, their time." Alex then goes on to talk about how many organizations rely heavily on corporate gifting to increase # of qualified meetings. He states that aimlessly sending out gifts is the equivalent of dozens of emails without a strategy, just doesn't work. Thanks, Alex and we look forward to reading your sales development playbook.
32 minutes | Nov 23, 2020
Mark Brigman - Author, speaker and CEO at Partnernomics
Hear from Mark Brigman CEO of Partnernomics all you need to know about Partnerships. On this episode, Amir Reiter talks with Mark about the importance of channel partners, types of partnerships, and how this is directly related to the network that might create the revenue your company is looking for.
29 minutes | Nov 20, 2020
Lauren Bailey - Founder and President at Factor 8
Hear from Lauren Bailey Founder and President of Factor 8, a leading sales training company designed by sales leaders. On this episode, Amir Reiter CEO of CloudTask speaks to Lauren about sales training. Being a female sales leader and building a community only for women in sales.
21 minutes | Nov 19, 2020
Jason Dorfman - CEO of Orum an outbound automated calling system.
Hear from Jason Dorfman CEO of Orum, a leading outbound automated calling system for sales teams. On this episode with Amir Reiter CEO of CloudTask, they speak about how to get to know your persona better by researching where they spend their time online, specifically on social. Learn tips about cold calling, the fundamentals of outbound sales, and sales automation.
29 minutes | Nov 11, 2020
Brett Williams - CEO of Leading Linked
Hear from Brett Williams CEO of Leading Linked. A former telecommunications engineer turned Sales and Marketing expert talks about helping companies maximize opportunities and why sales and marketing need to be unified to be effective, or how these departments could have two different clients and two different discussions which could affect budgets and ROI.
27 minutes | Aug 27, 2020
Rede App VP of customer success speaks about what to expect when running customer success
Today we bring on the show, RedE App's own Hannah Beasley. As head of the customer success department, Hannah walks us through the important, unspoken facets of the role. How to read between the lines and identify how unspoken words by customers can mean more than what they actually tell us.
44 minutes | Aug 24, 2020
Steve Benson - CEO of Badger Mapping
What are the current challenges faced by sales managers? In our latest episode, Amir speaks to Steve Benson, the CEO of Badger Mapping. Badger Maps is the #1 app for route planning and scheduling to help outside sales reps save up to 10 hours every week in busy work - so that you can focus on selling more. Here we discuss the current economy, desperate competitors and how to train your sales managers to get over the hurdle of competitors offering extremely low prices.
29 minutes | Aug 20, 2020
Matt Wolach - CEO and Founder of Xsellus
As a salesman with a big ego, Matt discovered he was never going to be as good as he wanted to be. He also found that training processes were inefficient and VPs of sales too busy. This is why he built a sales process audit system where he has helped hundreds of companies train their AEs which then train their SDRs. Listen in as we discuss the plight of organizations that hire based on boxes checked and don't verify AE experience.
29 minutes | Jul 28, 2020
How to Create a Successful Partner Program with PartnerStack founder and CEO
Bryn Jones was a well-known swimmer for the Canadian National Swim Team until he was diagnosed with pneumonia in 2011. After a period of looking for direction, he took up entrepreneurship and hasn't looked back since. In this episode of Cloud9, we speak to Bryn about the challenges faced by organizations looking to create successful partner programs and how a lack of support from executive teams is detrimental to the entire process. Great episode as we tackle the ins and outs of partner programs and what you need to be successful.
35 minutes | Jun 24, 2020
Customer Experience with Ericsson Global Chief Customer Officer (CCO) Tabitha Dunn
On our latest podcast, our CEO, Amir Reiter speaks with Ericsson Global CCO, Tabitha Dunn. Tabitha discusses the past, present, and future of customer experience.
22 minutes | Jun 24, 2020
Proposify CCO Connor Cox discusses Customer Renewals and Retentions for SaaS Companies
Today, CloudTask's CEO, Amir Reiter discusses with Proposify CCO Connor Cox what it means to be a chief customer officer today and how SaaS companies are adapting to current market changes.
26 minutes | Jun 22, 2020
Customer Success and Customer Experience from a Technology Standpoint
Dragontail Systems CCO Itzik Bachar speaks about his experience and the importance of customers success and experience only this time from a technological standpoint.
22 minutes | May 29, 2020
Customer Experience - Communication throughout Covid 19
Shep Hyken, a renowned Customer Experience Expert joins Amir Reiter, host of the Cloud9 Podcast. Customer Experience is different in crisis, both good and bad interactions are magnified. Getting the right blend of human and technology interaction is more important now than ever. We’re also witnessing an acceleration in video technology. When this is over many are wondering where the new equilibrium will reset.
27 minutes | May 28, 2020
Customer Success - Balancing Artificial and Human Intelligence
Jim Iyoob, a renowned Customer Experience Leader joins Amir Reiter, host of the Cloud9 Podcast. Learn how the right balance of artificial intelligence and human intelligence within customer behavioral analysis will lead to the delivery of the right value proposition. Building attributes within this area can be a key differentiator in building customer success.
28 minutes | May 19, 2020
Driving Up-sells Through Employee and Customer Engagement
Hear from Mary Poppen, Chief Customer Officer at Glint, on some top tips and advice for driving up-sells through employee and customer engagement.
28 minutes | Apr 28, 2020
Customer Service in 2020 - Top Tips, Quality Assurance and Remote Work
Hear from Craig Antonucci, Chief Customer Officer at BPA Quality, on the state of customer service in 2020, working remote and some great insights into quality assurance.
19 minutes | Feb 24, 2020
The New Way Consumers Communicate
Hear from Billy Shaheen, CEO at Telesero, on the best ways and channels to meet your market.
27 minutes | Feb 24, 2020
Sales Is Changing... it´s time to transform
Hear from Ben Simms, VP of Commercial Client Services at MarketSource, on how sales today is in an exciting period of transformation. Buyers are now more informed and are further down the sales pipeline before they even speak to a sales person.
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