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In this episode, our CEO Matt Crowell joins in to help with some co-hosting duties as we welcome the Publisher of Retail Insider Magazine, Craig Patterson. Retail Insider is a prominent voice in retail...offering retail news, headlines from around the world and in depth Canadian Analysis. Craig hosts the Retail Insider podcast, and works on projects with the Retail Council of Canada. We discuss: How there have been both closures and new store openings in retail through the pandemicThe staffing challenges retail may face in the coming yearsWhat retail trends shaped by the pandemic will remain and fall awayThe eCommerce Halo Effect that brick and mortar retailers have in eCommerceHow the landscape of Canadian retail is changingThe effect of eCommerce on returnsWhat new retail concepts have emerged from the pandemicHow Retail Insider has evolved through the pandemicWhat Craig sees in the future for 2021 You'll find Retail Insider online: Flipboard Instagram Facebook  Twitter Retail-Insider.com Clicks & Mortar is brought to you by GetintheLoop for Business. Wish marketing your business was easier and more affordable? GetintheLoop for Business is the shop local platform that connects local businesses with nearby consumers right on their phones. Learn more at: GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

It’s a story playing out with small businesses everywhere. Rapid consumer behaviour changes combined with constant changes to governmental operating regulations has significantly impacted small business owners. While some businesses have already chosen to, or been forced to close, Janeen Norman and 23 other Calgary business owners have decided to turn their story of struggle into one of self-determination and self-empowerment by establishing an eCommerce and food delivery collective called, "Best of Calgary Foods". In this episode you'll meet Janeen who owns Alpine Sausage and is the President of Best of Calgary Foods.  Janeen explains: Best of Calgary Foods’ vision and mission Why theuy out to create Best of Calgary FoodsWhat kind of challenges they’ve faced early onHow their unexpectedly explosive success forced them to find a new building  after only 4 daysWhy it is so important and urgent that people shop localHow through their collective reach, they raise one anotherand, why Janeen says now is the time for small business to rise up You'll find Best of Calgary Foods online: Instagram Facebook  Twitter BestofCalgaryFoods.com Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Restaurants can offer pick-up and delivery options, and retailers provide eCommerce and curb side pick-up options, but what about experiential businesses like bowling alleys, theatres, and other indoor family fun centres? In this episode, you’ll meet Laurel Werbeski of Escape in Caledonia, an escape room and board game cafe in Ontario, and learn how they’re staying afloat, even amidst rolling lockdowns. Laurel shares: Escape in Caledonia’s mission How their business has changed due to COVID,Including what will continue to do even after the pandemicWhat they’re doing to stay afloat todayHow they’ve laid the foundation for a comeback How they’re communicating with their customersAnd how the business community in Caledonia is pulling together You'll find Escape in Caledonia online: Instagram Facebook  EscapeinCaledonia.ca  Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

In this episode, you’ll meet Jamie Milton, the owner of Uniglobe Carefree Travel in Saskatoon.  Jamie is a true pro in her business and I learned so much during this conversation! We dive into what it was like during those early days in March when everything was being grounded and how travel agents played a major role helping Canadian Citizens get back home before borders closed,  how consumer and corporate travel has changed since then and how her business is adjusting to the times. Jamie also shares: Some things people don’t generally know about travelling todayHow COVID may impact travel costs in the futureWhat if any persistent changes may affect travel in the long term futureWhat new interesting and positive trends are emerging in the travel industryHow consumers can support their travel agent Some good advice for other travel agents   You'll find Uniglobe Carefree Travel online: Instagram Facebook  UniglobeCarefreeTravel.com Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

In this episode you’ll meet Dax Dasilva, Founder/CEO of Lightspeed, Founder of the not-for-profit organization Never Apart, and author of Age of Union. You’ll learn: What Lightspeed is and how it helps small businesses How operating a small business has changed dramatically over the past 10-15 yearsHow consumer expectations are vastly different todayExamples of Dax’s favourite small businesses in Montreal that have been innovatingWhat small businesses owners can do to support one anotherHow the silos of business, spirituality, the environment, and culture need to come down and be considered more holistically And more about his book, “Age of Union”  You'll find Lightspeed and Dax online: Lightspeed HQ Facebook Lightspeed HQ Instagram Dax Instagram Learn more about the small businesses Dax mentioned: Off the Hook Instagram Editorial Boutique Instagram Loreena Saravia Instagram Etiket Boutique Instagram Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn 

In this episode, you’ll learn the Clicks & Mortar back story including how we were about to launch a podcast called, “Love the Grind” as the pandemic officially arrived in North America in March 2020. It was then that we saw a much greater immediate need to create a podcast that could become a helpful ideas and lessons resource for small businesses as all business scrambled to change models, stay in business and thrive. So we pivoted to launch Clicks & Mortar instead.  One of the interviews we did was with Liza Huber, the CEO and Founder of Sage Spoonfuls, which is a line of infant and child products was one of those conversations that has stuck with me. Liza’s raw and honest account of the challenges she has faced, the mistakes she’s made, and the way she thinks about her business and work.  It seemed like now would be a good time to share this interview as so many small business owners are facing huge challenges, I think regardless of what challenges you have, you’ll come away with some inspiration to carry on.  Please enjoy this special Clicks & Mortar presentation of the Love the Grind podcast as we talk with Liza Huber, CEO of Sage Spoonfuls. You'll learn what prompted her to leave her successful acting career with NBC to start Sage Spoonfuls and how she decided to set out on her own entrepreneurial journey. Liza also shares her experiences: Financing her companyThe question she asked her credit card company that saved her thousands of dollars of interestAbout asking for help and mentorshipIntellectual property - and whether or not it has been worth obtaining a patentBalancing a fast growing business with an equally fast growing familyand so much more You'll find Sage Spoonfuls online: Instagram Facebook  SageSpoonfuls.com Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Welcome to our interview with Chris Pinkerton who is the President of GetintheLoop. Prior to GetintheLoop, Chris was Head of the Mediative Consulting Group, an award-winning digital media and research company, which was acquired by Yellow Pages in 2010. Chris has a deep understanding of the intersection of technology and small business. Also in this episode is an update from the Canadian Chamber of Commerce as their Senior Director of Tax and Financial Policy, Patrick Gill shares the results from an ongoing study the Chamber is doing with Stats Canada to provide the Government with local business level information about the pandemic and how it’s affecting small businesses.  In this episode Chris Pinkerton talks about: The media trends small businesses need to knowWhy small businesses on average have lagged in benefiting from technologyHow small businesses on the average have historically adopted technologyThe accelerated rate at which technology is being adopted by small businessesThe consumer behaviour trends caused by the pandemicHow small businesses are adapting to consumer trendsSome free resources for small businesses to get started Also in this episode, Patrick Gill: Explains the joint Canadian Survey on Business Conditions: Impact of COVID-19 on  businesses in Canada, May 2020What they’ve learned from small businesses at this stage of the pandemicWhat small businesses and consumers can do to support small businessesWhere to find more about this study You'll find GetintheLoop and The Canadian Chamber of Commerce online: GetintheLoop Canadian Impact of Covid Study Canadian Business Resilience Network Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Restaurateur Justin Tisdall is a partner in two restaurants in Vancouver, Juke Fried Chicken and Beetbox. In this episode Justin talks about: The early steps they took to protect their business and their customersMenu pivots and process changes they’ve madeHow they’ve vertically integrated by selling restaurant made productsThe unique ways they’ve adapted to new restaurant regulations while staying on brandWhat other innovative restaurants are doing in Vancouver to survive and thrive in a pandemicHospitality advice for restauranteurs during the pandemicHow restaurants might collaborate in the future  You'll find Juke Fried Chicken and Beetbox online: BeetBoxVeg.com BeetBox Instagram BeetBox Facebook JukeFriedChicken.com Juke Instagram Juke Facebook Learn more about their in-restaurant kiosk bar concept, ChickadeeLounge  Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Welcome to our interview with Chef and entrepreneur Maurice Boire who is a partner in BZB Test Kitchen. In this episode Maurice talks about: Their unique multi-faceted food service operation conceptHow they’ve rethought the food service industryThe importance of selling and purchasing locallyTheir creative, flexible lease agreementHow they were uniquely positioned when the pandemic hitThe challenges traditional restaurants face with take-out and what they do differentlyHis vision of change for kitchen workers His idea for improving profitability by merging front of house with back of house What traditional restaurants need to be doing right now You'll find BZB Test Kitchen online: BZBTestKitchen.com Instagram Facebook Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Welcome to our interview with Bob Phibbs, the Retail Doctor.  In this episode, GetintheLoop’s Founder/CEO, Matt Crowell joins me for a conversation with one of the most popular retail thought leaders in the world, Bob Phibbs - The Retail Doctor. Bob has over 400,000 followers on LinkedIn and If you’ve ever looked up retail sales training on Google, you’ve probably come across the retail doc’s website or one of the many articles or videos featuring the work he does through his online and in person training and consulting programs. Bob is definitely outspoken and opinionated but whether you agree with him on everything or not, you have to appreciate his passion for retail. In this episode Bob discusses: How the pandemic has impacted retail The potential negative impact of some pandemic induced practicesWhich pandemic induced practices are most likely to survive post CovidWhat it will take to be a successful retailer going forwardWhy it makes sense to invest in your retail staff and elevate the positionWhat the traits are of a good retail salesperson today You'll find Bob online: RetailDoc.com Twitter  LinkedIn Facebook Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

** This episode contains Time Sensitive content that has expired as of June 12, 2020, however you can still learn about the Canadian Business Resilience Network in this episode. In this episode, Phil Taylor of the Canadian Chamber of Commerce joins us to talk about the Canadian Business Resilience Network and the 600 thousand dollar Small Business Relief Fund. Phill explains: Why the network was establishedThe general criteria for accessing one of $10,000 grants being made available through the generosity of Salesforce What other resources are made available through the Canadian Business Resilience NetworkHow to apply You'll find the Chamber and Canadian Business Resilience Network information and application online: Canadian Business Resilience Network CBRN Small Business Relief Fund Canadian Chamber of Commerce  Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Welcome to part 2 of our interview with Lynn Armstrong of Zoe Shoes + Objects. In this episode, Lynn talks about her approach to eCommerce, the hustle and grit that’s needed to survive today, and more about how she works to create as much of her in store experience in a social distancing environment.  We’re rejoining halfway through the interview for part 2 with Lynn, we’re picking up the conversation as Lynn is about to explain the role of eCommerce in her business and how she’s bringing it all together to execute commerce. In this episode Lynn discusses: Her view of eCommerce past, present and future for her businessWhich eCommerce platform she usesHow and why they’ve adapted a by appointment only approach as businesses begin to re-openHow she tries to create some of the experiences a Zoe shopper would have through eCommerce You'll find Zoe online: Zoesshoes.com  Facebook Instagram Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Over the next couple episodes, Lynn Armstrong, owner of Zoe Shoes + Objects in downtown Regina shares her unique perspective as a former reporter and corporate strategist on the future of retail and her own store. Lynn has a refined social media and communications philosophy and I think anyone who uses social media will find a pearl or two from that part of the interview alone. We also discuss:  How retail is a mirror image of a community and society How the Coronavirus is a black swan event and why this could be a positive turning point for local businesses, in particular retail How Lynn looked at her business through her risk management experience How went back to basics and used social media to communicate with customers The role of safety and trust with your customers at this time  You'll find Zoe online: Zoesshoes.com  Facebook Instagram Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know someone in small businesses who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive and think should be a guest on the podcast contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Welcome to part 2 of our interview with Don Blevens of Baby and Me . Don Blevens and his wife own Baby and Me, an infant to child essentials specialty retail store who made the difficult decision to close his doors to shoppers but ‘stay open’ as the Coronavirus began to impact North America.  In this episode, Don goes deeper into a number of the steps he’s taken to implement an omni channel strategy over the past 6 weeks. One of the things I took away from my chat with Don, was how customer-centric they really are and how that mindset guided much of Don’s decisions in this process. We’re rejoining halfway through the interview for part with Don about to share how much his business was financially hit by the Coronavirus.  In this episode Don shares: How much his business was hit financially due to the CoronavirusThe extent of their quick turn around and recovery from the financial losses in MarchHis prediction for how eCommerce will impact his business once we get back to 'normal'What steps he had to take as business owners to curtail costs early in the pandemic and how they've approached hiring staff backWhere they did invest money during this timeThe logistics and apps behind their new customer shopping and fulfillment processHow he evaluated which apps to integrate with his eCommerce platformHis customer service philosophyHow Baby & Me uses video to show productHow mom's inspire himWhat keeps him up at night You'll find Baby & Me online: babyandme.ca  Facebook Instagram Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com Contact me: If you know a small businesses owner who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive in a Covid world and think they should be a guest on the podcast please reach out to me. By sharing our stories and knowledge, we can get through this together. Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Over the next two episodes, Don Blevens of Baby and Me shares his Coronvirus turnaround story. His business went down 70% in March 2020, but in April they regained much of that back, and their revenues continue to climb. Any business in a situation where they are down in revenue, have had to adapt to closures and physical distancing, and have more bricks than clicks will benefit from this episode as Don shares: The concept behind his successful retail businessSome of the mistakes and challenges that held his business back from havingWhy they decided to close their doors to the public at the outset of the pandemicThe initial steps they took online when they decided to close the doorsWhich social channels they are now using and whyHow they move from Magento to Shopify and whyHow many products they now have online and how long it tookThe approach they took to adding inventory onlineWhat their POS system is, how it integrates to Shopify and if they plan to move to the Shopify POS systemWhat makes a poor online shopping experience and steps they're taking to make theirs better every day You'll find Baby & Me online: babyandme.ca  Facebook Instagram Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com Contact me: If you know a small businesses owner who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive in a Covid world and think they should be a guest on the podcast please reach out to me. By sharing our stories and knowledge, we can get through this together. Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

Today we talked with Steve Collette, the CEO of 3rd Degree Training and Actual Nutrition about how personal training and nutrition franchise, 3rd degree training, like many other small businesses had 4 hours to close their doors due to the Corona Virus and how they’re overcoming the odds and building their business online.  Steve is upbeat and positive in the face of these challenges and has really looked for the opportunity in the crisis. Steve explains both of the franchise concepts and the history of his business. He shares: How he operates a gym franchise that doesn’t require a lot of expensive equipment.What technology they needed to keep their fitness and training business in business when Coronavirus forced their doors closed (hint: not a lot).How culture and community is the glue to their business, now more than ever.When the best time to take a look a hard look at your business in the mirror is.Why as the leader of your business it’s mission critical to have a positive mental outlook. You'll find 3rd Degree Training and Actual Nutrition online at 3rddegreetraining.com. Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com If you know a small businesses owner who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive in a Covid world and think they should be a guest on the podcast please reach out to me. By sharing our stories and knowledge, we can get through this together. Contact me: Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn

In this episode, I talk with the owner of Homegrown House & Pantry, Lindsey Cybulskie in Airdrie, Alberta about the changes she's made to her business since the Coronavirus outbreak: What she noticed in her business at the outset of the pandemicThe big decision to take her business onlineWhich multi-channel inventory system they adopted and whyThe process she went through to decide to temporarily close their doors and take her business online with contact-less pick up and deliveryHow in the first two weeks, everything was changing every single dayThe biggest challenge she's faced in pivoting her business onlineHow her customers have reacted to the changes to her businessWhether she plans to keep her online store going once it's business as usual You'll find Homegrown House & Pantry online at homegrowninab.ca and shop.homegrowninab.ca Clicks & Mortar is brought to you by GetintheLoop for Business, the modern marketing platform that connects small businesses with people who want to shop local, first. Find out how easy it is to get started at GetintheLoop.ca/business Discover how you can bring GetintheLoop to your community and help small businesses, when they need it the most. Franchises now available. Learn more about becoming a GetintheLoop Local owner at GetintheLoopLocal.com Contact me: If you know a small businesses owner who is defying the odds, adapting to the changed market conditions, finding ways to survive and thrive in a Covid world and think they should be a guest on the podcast please reach out to me. By sharing our stories and knowledge, we can get through this together. Twitter LinkedIn If you enjoyed this podcast, you may also enjoy "Love the Grind" a blog written by GetintheLoop's Founder/CEO Matt Crowell. Follow GetintheLoop on Social Media: Facebook Instagram Youtube LinkedIn