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In a fast-changing market and global uncertainty, only the most innovative, bold, and flexible wealth managers stand a chance in delivering real value to their customers. How are financial institutions leveraging digital to provide proper organizational support for quality research with agile decision-making, enabling reliable portfolio and risk management that is much needed for keeping customer confidence? Guest 1: Ram Nagappan Title: Chief Information Officer, BNY Mellon | Pershing Guest 2: Rob Zelinka Title: Chief Information Officer, Jack Henry & Associates For more details and related content: https://www.ciotalknetwork.com/digital-enabled-wealth-management

Cybersecurity is no different from a sports car’s brakes, which is only to keep us safe, not to slow us down as we test our businesses’ limits during such unprecedented times of digital growth and disruptive change. How should a CISO help executive management understand cybersecurity, why it is essential for growth, and how to leverage it to maximize digital potential? Guest: Juan Carlos Title: Chief Information Security Officer, Metlife For more details and related content: https://www.ciotalknetwork.com/why-cybersecurity-is-important-for-business-growth

Due to the pandemic, both the healthcare organizations and patients were pushed into trying virtual care. While the initial results are encouraging, significant challenges remain. Doctors struggle with technological, licensing, jurisdictional issues, and many patients with bandwidth. Hospital systems are trying to integrate virtual care into their clinical workflow and bolstering their technology infrastructure while juggling HIPAA compliance and security concerns. How can policymakers, healthcare organizations, and medical practitioners collaborate to enable effective virtual care? Guest: Jason Joseph Title: Senior Vice President and Chief Information Officer, Spectrum Health For more details and related content: https://www.ciotalknetwork.com/enabling-effective-virtual-care

Even with easy access to AI and advanced analytics technologies, the total cost of getting data wrong can be huge, with organizations trying to exploit digital opportunities ahead. How can leaders enable data-driven enterprise DNA with relevance, completeness, and transparency of the data models as the foundation? Guest 1: Dante Tellez Guevara Title: Chief Data & Analytics Officer, Chubb Guest 2: David Wright Title: Chief Data Officer, Commerzbank For more details and related content: https://www.ciotalknetwork.com/enabling-data-driven-enterprise-dna

As part of their digital transformation efforts, organizations are dashing to exploit analytics and AI, modernizing core technologies, and optimizing operations? But how are they enabling a digital culture where everyone is open to embracing risk, committed to changing siloed mindsets, and stays relentlessly focused on the customer? Guest: Teemu Salmi Title: Senior Vice President and Chief Information Officer, Stora Enso For more details and related content: https://www.ciotalknetwork.com/steps-to-enabling-a-digital-culture/

During mergers and acquisitions (M&A), while the focus is to build a bigger and better business, security frequently takes a backseat. Starting from unreported vulnerabilities and security control gaps during the due-diligence phase to conflicts about security programs and policies among the merging security teams are commonplace. How can organizations manage security effectively throughout the M&A? Guest: James Edgar Title: Senior Vice President and Chief Information Security Officer For more details and related content: https://www.ciotalknetwork.com/managing-security-through-mergers-and-acquisitions/

Starting from building industry relevant skills, tackling unconscious bias, to building confidence and executive presence, women in technology report multiple challenges that hold them back from enjoying a rewarding career with a healthy work-life balance. How can they take charge, and with organizational support, work toward leveling the playing field, allowing them to blossom as a professional and a leader? Guest: Sue Robinson Title: CIO, Head of IT Europe and Asia Pacific, Aspen Insurance For more details and related content: https://www.ciotalknetwork.com/taking-charge-as-women-in-technology/

Organizations collect a multitude of customer feedback—CSAT surveys, social reviews, insurance claims, voice-to-text conversions of customer orders, customer emails, to name a few. Understanding and acting on all this textual data at scale can be complicated and costly. How should an organization build its Voice of the Customer playbook that offers practical strategies to use customer data to build loyalty, introduce products consumers want, and market to the right audience? Guest: Duane Lyons Title: Practice Lead, Wavicle Data Solutions For more details and related content: https://ciotalknetwork.com/how-to-build-a-voice-of-the-customer-playbook/

Due to the disruption and uncertainty caused by the pandemic, we don’t know what’s ahead of us, and we may never go back to what we were doing. So, what’s the future of business? What will be the next normal, how will the leaders lead in 2021 and beyond? Guest: Tracy M.Kerrins Title: Chief Information Officer, Wells Fargo Guest: John Kochavatr Title: Vice President, Chief Information Officer, Portland General Electric For more details and related content: https://ciotalknetwork.com/leading-in-the-next-normal/

For the upcoming year 2021, how are the CISOs enabling a business-driven cyber strategy, gearing up to take on the broader role, and planning budgets that directly tie to business growth and improved risk management? How are they planning to develop their talent pool and manage security services partnerships to deliver on their 2021 CISO agenda successfully? Guest 1: Arun DeSouza Title: Chief Information Security & Privacy Officer, Nexteer Automobiles Guest 2: Jake Margolis Title: Chief Information Security Officer, Metropolitan Water District of Southern California For more details and related content: https://www.ciotalknetwork.com/delivering-on-the-2021-ciso-agenda/

What makes an AI system fair, safe, open, and useful for an average user? How are policymakers, organizations, and academia teaming up to ensure transparency into the data we use, the learning models we adopt, and how we configure those models to process the data to deliver trustworthy AI? Guest: Dr. Mark Nasila Title: Chief Analytics Officer, FNB For more details and related content: https://www.ciotalknetwork.com/steps-to-trustworthy-ai/

Your digital assets and networks are growing, and so are the related threats. Executive leadership now views cybersecurity as a strategic business issue. The reputational, regulatory, and financial risks are mounting. How are you transforming your security operating model to make cybersecurity an enabler, not a barrier to exploiting digital capabilities? Guest: Richard Kaufmann Title: Vice President and Chief Information Security Officer, Amedisys For more details and related content: https://www.ciotalknetwork.com/transforming-security-operating-model/

What if we didn’t need to fight daily fires, and could stay focused on building capabilities and delivering value? While it may be a dream come true, why do we keep tolerating today’s problems and turn blind to the ones we could face tomorrow? What should we change in our culture, work habits, organizational structure, and leadership style to enable our enterprise where we fix problems before they happen? Guest: Nuno Miller Title: Chief Information Officer, Sonae Fashion For more details and related content: https://www.ciotalknetwork.com/fixing-problems-before-they-happen/

Multi-layered bureaucratic organizations with centralized decision making and endless meeting schedules are a recipe for disaster. How can you creatively unstructure your organization to foster fluid ideation, rapid decisions, and sustained relevance for the future? Guest: Prosenjit Sengupta Title: Executive Vice President & Chief Digital Officer, Thermax Limited For more details and related content: https://ciotalknetwork.com/how-to-unstructure-your-organization-for-the-future/    

Organizations are increasingly adopting modern application delivery models to support accelerated time to market, but it has tipped over the traditional IT operations execution methods. Today, IT infrastructure must be provisioned almost instantaneously with minimal downtime to keep pace with continuous code deployment requirements and achieving it in a typical enterprise cloud environment can be extremely complicated. Thus, many enterprise IT operations leaders are looking to invest in automation and AI/ML to help build these capabilities. What is the most efficient and effective way of moving from traditional IT Ops to automated AI Ops? Guest: Siddharth Dhar Title: Executive Vice President & Global Head - Infrastructure Management Services, Hexaware For more details and related content: https://www.ciotalknetwork.com/from-traditional-it-ops-to-automated-ai-ops/

With our world disrupted by COVID, how are you preparing for major cyber events that could most likely follow? What level of crisis preparedness, escalation processes, and communication strategies would allow your organization to handle major cyber events effectively? Guest: Don Cox Title: Chief Information Security Officer, MEDNAX For more details and related content: https://www.ciotalknetwork.com/preparing-for-major-cyber-events/

Guest 1 : Jonathan Piersol Title : Associate Vice President & CIO, Howard University Guest 2 : Jack Suess Title : VP of IT and CIO, University of Maryland Baltimore County With falling enrollments, increasing student debts, declining state funding, lowering world ranking, and dwindling degree completion rates, the higher education sector in the United States of America is facing grave challenges. What can technology-enabled innovation help address these challenges effectively and keep higher education viable?

With falling enrollments, increasing student debts, declining state funding, lowering world ranking, and dwindling degree completion rates, the higher education sector in the United States of America is facing grave challenges. What can technology-enabled innovation help address these challenges effectively and keep higher education viable? Guest 1: Jonathan Piersol Title: Associate Vice President & CIO, Howard University Guest 2: Jack Suess Title: VP of IT and CIO, University of Maryland Baltimore County For more details and related content: https://www.ciotalknetwork.com/keeping-higher-education-viable-through-technology/

Most leaders take pride in their problem-solving abilities. But, how do you pick the right problems, choose the right people, provide them with the right resources, and get out of the way to prevent leakage in time, money, and effort, and to drive individual, teams, and organizational focus? Guest 1: Tarek Tomes Title: Commissioner and Chief Information Officer, State of Minnesota Guest 2: Maurice Ferrell Title: Assistant Dean & CIO, University of North Carolina at Chapel Hill- School of Government For more details and related content: https://www.ciotalknetwork.com/using-problems-to-drive-focus/

Businesses are becoming increasingly amenable to remote work arrangement to attract and retain quality talent and to maintain continuity of operations during crises. Most employees are working from home, in isolation, trying to develop a new rhythm, work habits, and be part of a team that learns, innovates, and solves problems together. How are the business and IT leaders building a conducive, connected, collaborative, and secure environment to enable their remote workforce to continue to deliver on business priorities in the new reality? Guest: Klara Jelinkova Title: Vice President for International Operations and IT and Chief Information Officer, Rice University For more details and related content: https://www.ciotalknetwork.com/mastering-the-highly-distributed-workforce-recipe/