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16 minutes | Mar 17, 2022
Ep019-Going to the Gemba
Going to the Gemba is part of Leader Standard Work. Leaders at CCHMC can and should go to where their teams are working, to see the work, understand the work, ask questions about the work, and learn from those who do the work.
17 minutes | Mar 17, 2022
Ep018-How to Huddle
Our clinical teams often huddle up before a shift to discuss the day’s work. Our non-clinical teams can and should do the same thing. Maybe it’s once at the beginning of the week, maybe it’s in the middle of the week. Maybe it should be both.
16 minutes | Mar 17, 2022
Ep017-Let’s talk Leader Standard Work
Hamburgers and rocket ships to the stars. Another Tuesday night at my house? Well, yes, but it’s also an oh-so-clever way to showcase the idea of Leader Standard Work.
25 minutes | Mar 17, 2022
Ep016-The Mind of a Manager, Allison Brown Pt2
A background check on Alison Brown. She is a manager in our Access Services department. Here is how she got there.
20 minutes | Mar 17, 2022
Ep015-Making a Manager, Allison Brown Pt1
This manager moment episode is chock full of moments with a great manager - Allison Brown. She started at CCHMC in an entry-level position in Access Services. Now she uses her life story and knowledge and unbeatable enthusiasm (Take that, COVID!)
8 minutes | Mar 17, 2022
Teams want a manager (and everyone) to have their values and behaviors be the foundation for the actions and reactions seen by everyone. We need to talk the talk and walk and the walk. WYSIWYG.
22 minutes | Jan 20, 2021
In the second installment of the Cincinnati Children's Administrative Fellowship Program mini-series, we hear background on the Administrative Fellowship program from Director, Owen Burke; Preceptor and Vice President of Patient Services, Dave Mayhaus; and Executive Sponsor and Radiologist-in-Chief, Brian Coley.
21 minutes | Oct 23, 2020
In the first installment of the Cincinnati Children's Administrative Fellowship Program mini-series, we meet the five current fellows and learn more about their unique role in the medical center, what sparked their interest in pediatrics, and what brought them to Cincinnati Children's.
19 minutes | Sep 9, 2020
Ep011-Our Expectations for Curiosity
We’re good at making easy things sound complicated. Our Expectation for Curiosity is that everyone at Cincinnati Children’s should embody a mindset of creativity, innovation, learning, and discovery. If that is too much of a mantra for you, just remember this: We all teach. We all learn.
21 minutes | Sep 1, 2020
Ep010-Our Expectations to be iMpactful
Making an impact at work. Our expectation is that we will drive to improve outcomes, experience, and value for kids, families, teams, and the community. Sometimes those outcomes are big and sometimes it’s the smallest experience that has the biggest impact.
15 minutes | Aug 26, 2020
Ep009-Our Expectations for Honesty
Honesty in the workplace. That can be a tough one. For Cincinnati Children's, it is part of the expectations we have for ourselves. What if everyone in every organization led with integrity, courage, accountability, and high ethical standards?
29 minutes | Aug 19, 2020
Ep008-Our Expectations for Collaboration
In the summer of 2020 we spoke online with several employees of Cincinnati Children’s. Each person shared ideas about Our Expectations and ways to bring our values into action. This episode is about Collaboration. That means working together in respect to arrive at the best answer so we can work as one Cincinnati Children’s.
16 minutes | Aug 12, 2020
Ep007-Our Expectations for Compassion
In the summer of 2020 we spoke online with several employees. Each person shared ideas about Our Expectations and ways to bring our values into action. This episode, we’ll look at Compassion, which is championing diversity, equity and inclusion, supporting everyone with caring, recognition and intentional development.
58 minutes | Aug 6, 2020
Ep006-Talking About Race in the Workplace
A small group of CCHMC employees participated in an online meeting to talk about how to talk about race in the workplace. The meeting was hosted by our Diversity & Inclusion team. This episode of our podcast is a recording of that meeting.
59 minutes | Aug 6, 2020
Ep005-Employee Perspectives on Race
A panel of CCHMC employees participated in an online meeting to talk about their perspectives on race. The meeting was hosted by our Diversity & Inclusion team. This episode of our podcast is a recording of that meeting.
22 minutes | Apr 30, 2020
Ep004-Career Pathways with Melody Siska
Cincinnati Children’s created Career Pathways. Melody Siska is a VP of Quality Improvement and Advanced Analytics and she explains the ways and whys behind building these pathways. Music by bensounds.
24 minutes | Apr 30, 2020
Ep003-Career Pathways with Toni Heckenmueller
Toni Heckenmueller wanted to be a lawyer until she started working at a law firm. In February of 2020, Elisha Hill talked to her about her chosen path and how Career Pathways can help other employees at Cincinnati Children’s create their own path. Music by bensounds.
18 minutes | Apr 29, 2020
Ep002-Performance Development with Steve Davis
Steve Davis started out as a physician but his career development brought him to his current role as COO of Cincinnati Children’s. He feels that feedback, properly done, is important to the employee, the manager, and the whole organization - and it needs to be part of managing a team everyday. Music by longzijun.
20 minutes | Apr 29, 2020
Ep001-Performance Development with Shereia Hill
Shereia is an Employment Support Specialist in SRU, and she is here to discuss the importance of talking with your team about their performance development. She offers some simple tips to make the process easier for employees… and managers.
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