Listen Now

My guest is Eric Stoller, higher education thought-leader, consultant, writer, and speaker. Eric is currently based in England helping transform student affairs in UK higher education. He's also the Student Affairs and Technology blogger for Inside Higher Ed, where he generates conversations, answers questions, and provides insight about a variety of “tech topics.” Listen as Eric shares his insights on how the student experience is changing and how student affairs departments must continue to grow and adapt to the technologies available to them.

On this episode of CampusAux I welcome Dr. Tracy Mitrano, former Director of IT Policy at Cornell University. Tracy is now Principal at Mitrano & Associates and the author of the “Law, Policy and IT?” blog at Inside Higher Ed. Tracy shares a career's worth of knowledge regarding campus IT policy, security and some pitfalls to be aware of when contracting with cloud-based service providers.

On this episode of CampusAux I sit down with Police Chief John Venuti from Virginia Commonwealth University and take a deep dive into how to keep your campus safe including: embracing new technologies like mobile apps and advanced video surveillance, connecting with the off-campus community, the importance of data analysis, police legitimacy, implementing a perception of safety survey (and receiving a 96.4% safety rating from students!), and some great advice for a new campus safety director.

Robert Walker from UNCG discusses his innovative mail management program that saves his campus $65,000/year and his thoughts on auxiliary services as a hospitality industry. We also talk door access, delve into the importance of IT in auxiliary purchasing decisions and Robert gives some great advice to vendors on how best to approach working with higher ed institutions. Robert is the 2013 recipient of the NACAS Inovative Use of Technology Award and recevied the April 2014 NACAS Regional Rising Star Award for providing excellent services, innovative technology, and exemplifying outstanding leadership in Auxiliary Services. He was also featured in University Business Magazine—University Business Models of Efficiency and was the 2014 Summer Honoree for Operational Efficiencies in an article entitled "Snail Mail 2.0". Check out the show notes for this episode at www.campusaux.com/3

CampusAux #2... Jason Maslanka, Director of IT for Auxiliary Services at UIC, discusses how best to break down departmental silos to bring about technology innovation on his campus. Plus some great advice for those campuses just getting starting out with a campus one card program. Read the show notes for this episode at www.campusaux.com/2.

CampusAux #1! Abe Cereno from UC Merced talks about ways to create value for your campus card office through innovation and persistence. Also learn how Abe takes a silicon valley approach to product development for his campus card department and how his applications create valuable student engagement data for the University. University clubs also use these programs to help with funding from outside companies like Ford and Pfizer in return for behavioral data. Read the show notes for this episode at www.campusaux.com/1.

Welcome to CampusAux! CampusAux is the first and only podcast dedicated to highlighting the technologies, business practices and the people that run the most successful campuses in higher education. On the podcast you can expect to hear insightful conversation from higher ed thought leaders covering a variety of topics including auxiliary services, information technology, campus security and anything else that falls under the CampusAux umbrella. Listen here, on iTunes or with your favorite podcast player. You can also subscribe here to get notified when new episodes become available.