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Call Center BS
57 minutes | Apr 17, 2019
High Expectations, Implementing EOS, Don’t Go To College
Bryan joins Anthony from the West Coast apartment in this week’s episode. The business is growing fast and will do over 200k in April just 9 months into the new business. They discussed implementing the Entrepreneurial Operating System to run their business more efficiently, as well as other BS. Enjoy the show!
37 minutes | Apr 10, 2019
Operation “Brace Yourself”, Mentor Mike, My Finger Hurts
It’s been 2 weeks since the last show, Kevin joins Anthony in the NJ office. The FEDS just took had a huge take down called “Operation Brace Yourself”. Their Call Center business is growing rapidly and Anthony has a problem with an infected finger.
44 minutes | Mar 28, 2019
Dealing With A Violent Employee, Making Smart Decisions For Company Growth
Patrick joined Anthony from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management.
54 minutes | Mar 20, 2019
Be Aggressive, 75 Day Challenge, Cheating Vegas, Bitcoin
In this episode, Anthony and Kevin talk about stepping up the call center and being aggressive. Anthony issues Kevin the 75 day challenge. Kevin thinks he can cheat Vegas without getting beat up. Is it time to buy Bitcoin?
39 minutes | Mar 13, 2019
Call Center BS Theater Edition: Are You In A Bitchy Mood?
In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It’s a very funny concept about ridiculous Call Center surveys like “Bitch Caller”, surveying people who are in a bitchy mood lol. Dog Collar performs April 4-12 at The Brink Lounge in Madison, WI. Visit leftofleftcenter.com for more details.
65 minutes | Mar 8, 2019
LeadsCon Recap, Disgruntled Sales Reps, Artificial Intelligence, Reverse Hibachi
Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a solution to the problem.
62 minutes | Feb 27, 2019
LeadsCon, Call Center BS on Netflix, Surprise Visit, Failed Surgery
Bryan Loving joins Anthony in today’s show from the apartment in Orange County. It’s been an interesting week at the call center. Failed hire’s in New Jersey with the new campaign has Kevin on OCD overload. There was a surprise visit that was quite interesting along with Anthony being invited to participate in a play about a ridiculous call center. To end it all, a disturbing story about a failed procedure. Visit us at https://callcenterbs.com/
32 minutes | Feb 20, 2019
Call Center BS – High Blood Pressure, Hiring Reps Problem, Avicii, UFC Week 3 Gambling Update
In this episode, Anthony discusses his high blood pressure issue he’s been dealing with. Kevin talks about the new hire problems they’ve been having as well as the UFC gambling business model. Enjoy!
55 minutes | Feb 12, 2019
Call Center BS – Using Trello, Hiring Sales Reps, Cryrotherapy, Mike Tyson
In this weeks episode, Anthony and Kevin discuss using Trello to get shit done, hiring sales reps, Anthony’s cryotherapy experience and Mike Tyson’s new career. They also talked about the lagging “culture” of DMV, the post office and TSA pre-check offices. Enjoy the show. Connect with us at CallCenterBS.com
67 minutes | Feb 6, 2019
Call Center BS – Running Multiple Campaigns, Private Jets, Gambling on UFC, Selling Hoagies
In episode 2, Bryan Loving from Anaheim joins Anthony & Kevin to discuss the new campaign they are running. The conversation quickly turns into a multitude of topics that have nothing to do with Call Centers, including the private jet industry, gambling on Draft Kings and the failure rate of small businesses.
68 minutes | Jan 29, 2019
Call Center BS – Back in the Call Center Business, Sales, Honesty, Mental Toughness
In episode one, Anthony & Kevin talk about getting back in the call center game and the journey that took them back here. Sales, mental toughness and honesty are all elements of any business. After an 8 month break of doing content, they are back in the game, sharing what they’ve learned and sharing where they want to go. Leave a review!
3 minutes | Jan 25, 2019
Call Center BS Introduction
This is a brief introduction to the podcast. Call Center BS isn’t just for the call center industry. The content you will hear applies to anyone and everyone looking to make sales…eCommerce, affiliates, sales organizations, inside sales representatives, outside sales reps, etc….focusing on Entrepreneurship, Mindset, Marketing, Accountability, Personal Development and of course, Ball Busting (Jersey Style), with a “Call Center” twist to it.
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