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Brenda Agnew, Jordan Assaraf, and Jonathan Burton will be your hosts for today’s episode, and they are joined by special guest Colleen Boyce. Colleen has been the director of a private brain injury residential rehabilitation facility called Bayshore (NRIO) for over 24 years. She is a Certified Case Manager, Certified Canadian Life Care Planner, and a Registered Rehabilitation Professional. Coleen gives back to the community and sits on many committees. Currently, Colleen is a representative for PABIN (Provincial Acquired Brain Injury Network) and chair of the Toronto ABI network conference planning committee. In 2006, Colleen was awarded the Professional of the Year Award from OBIA (Ontario Brain Injury Association) and the BIST Better Volunteer of the Year Award in 2013. Colleen was instrumental when Bayshore NRIO won the rehabilitation company of the year Award in 2017 from OBIA. Colleen also won the rehabilitation professional of the year award in 2020. Colleen is a member of Vocation and Rehabilitation Professionals, Vocation and Rehabilitation Association (VRA), and the International Commission on Healthcare Certification.   Key Takeaways: [4:35] Colleen talks about her focus on brain injury. [6:30] What does NRIO (Neurological Rehabilitation Institute of Ontario) provide for clients and patients? [9:05] Colleen talks about the history of NRIO. [12:33] Colleen talks about the BIST (Brain Injury Society of Toronto) [18:55] There was significant growth in the awareness about concussions. [19:30] Colleen talks about what gives her hope for the future in regards to the treatment and care of persons with acquired brain injury. [23:15] Colleen talks about the learning opportunity found in an unsuccessful case with a client. [24:21] Colleen shares the most memorable moment in assisting a client at Bayshore. [30:01] Colleen talks about the changes in which treatments have been provided during the pandemic and if they will still be implemented after COVID. [36:18] Colleen talks about the activities and hobbies she does in her leisure time. [37:58] The most beautiful place Colleen has seen in person. [40:20] John and Colleen talk about their shared passion for running. [42:38] Colleen shares her messages for the youngest generation of ABI therapists. [47:35] Colleen extends her gratitude to every member of the advisory committee. [50:20] “This or that” questions.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Bayshore (NRIO)

On today’s episode, you hosts Brenda Agnew, Jordan Assaraf and Charles Gluckstein welcome Derek Nicholson who shares specific aspects of what it means to be a civil trial lawyer as well as lots of interesting and fun stories about his career, life, and hobbies. Derek Nicholson has been one of Ottawa’s leading civil trial lawyers since 1980. In his early years of practice, he focused on defense insurance work and represented several major insurance companies including Chubb Insurance and Royal Insurance. He has also represented many high-profile clients including the Attorney General of Canada in a trial against Boeing USA, CJOH -TV and Blue Line Taxi. In the last forty years, he has focused on Personal Injury work, especially in catastrophic injury victims. With Derek as a key member of Gluckstein Lawyers and lead lawyer of our new Ottawa location: Nicholson Gluckstein Lawyers continues to take on the most complex personal injury claims throughout Ontario. His approach and focus are on helping injured victims recover. He has guided hundreds of plaintiffs through recovery by assisting in maximizing rehabilitation benefits and supporting victims to restructure their lives. Although he now exclusively represents plaintiffs against insurance companies, it is of great value that he represented insurance companies in the early years to obtain insight to assist plaintiffs today.   Key Takeaways: [3:20] Derek talks about his special sign. [4:54] Derek shares how he became a member of the Gluckstein family. [9:18] Derek talks about how he got into the legal field. [10:41] What are Derek’s areas of expertise? [15:47] Derek is the founder of the Ottawa location named Nicholson Gluckstein Lawyers. [16:42] Derek shares a story about his daughter. [19:27] What is involved in being a trial lawyer? How can a young lawyer become a trial lawyer? [21:54] What are Derek’s thoughts about going on virtual trials? [24:55] Derek shares his thoughts about the connection piece in virtual trials. [27:12] Derek shares a story of a trial involving the virtual presence of an expert. [28:30] Will virtual trials continue even after COVID? [33:01] Derek talks about his passion for music. [37:18] Derek tells a true story about how he combines his love for music with his life as a lawyer. [42:01] Derek confesses he loves to cook! [42:37] Derek shares some memorable stories. [46:45] Derek continues to share his experiences in relation to music. [49:14] Derek shares a lovely story about one of his daughters. [50:05] Is the legal landscape any different in the Ottawa community compared to the Toronto community? [57:45] “This or that” round of questions with Derek Nicholson.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Derek Nicholson   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew welcomes Dianne Henderson, Medical Consultant to Gluckstein Lawyers, and Robyn Moore who is the co-founder of Precious Angels Niagra, to today’s episode. Precious Angels Niagra is a charitable service run entirely by a group of caring volunteers that transform donated wedding dresses into tiny "angel wraps" and "angel gowns" for early-term losses and babies born still. We then donate these gifts to bereaved families completely free of charge through Funeral Homes, Hospitals, and First Nation settlements throughout Ontario as well as Arbor Memorial Funeral Chapels across the country.   Key Takeaways: [1:36] Robyn talks about Precious Angels Niagara [2;23] How did Precious Angels Niagara start? [5:24] Robyn shares a memorable story from October 2017. [7:35] Who is involved in Precious Angels Niagara? [12:28] Dianne shares how she got involved in Precious Angels Niagara. [15:34] Brenda shares her own experience. [19:37] Robyn shares the feedback she gets from families in regards to the impact these beautiful angel gowns made in one of the toughest moments in the life of a parent. [25:01] The angels’ gowns provide nurses the ability to give something to parents who are going through the loss of their babies and this way feel they alleviate some of their emotional sufferings. [26:05] How can people get in touch with Precious Angels Niagara? [31:43] What are the ways that people can help Precious Angels Niagara?   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Dianne Henderson   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Precious Angels Niagra Precious Angels Gowns on Facebook Email: preciousangelsniagara@gmail.com

Brenda Agnew, your host, welcomes John Welton to today’s episode to discuss every single detail in regards to Structured Settlements, what are they, who can benefit from them what does they implies, and the great advantages they provide to their beneficiaries. John joined Henderson Structured Settlements LP as a partner in 2011. He holds the Certified Structure Settlement Consultation title as issued by the University of Notre Dame. He has extensive experience in both Property & Casualty and Life Insurance claims. John has worked as an executive for a number of Canada's leading insurers and has provided consulting services within the North American insurance claims economy. John currently sits on the Foundation Board for Hamilton Health Sciences.   Key Takeaways: [2:33] John explains what are Structured Settlements and how they work. [4:45] Why would someone need Structured Settlements? [9:07] John talks about the responsible management of the funds received. [12:03] What are the advantages of Structured Settlements from a financial perspective? [12:31] There are three life insurance companies in Canada that are licensed to sell Structured Settlements. [16:51] Money does not take care of everything but it does solve a lot of problems. [18:20] What is the role of Structure Settelemnt in helping to plan the settlement piece? [24:45] John talks about a research that has been conducted on people who have received money from settlements or after winning the lottery which proves that after 5 years they don´t have any left. [27:29] John explains why a Structured Settlement is not considered a financial investment. [29:42] What happens after the structured settlement has been achieved? [32:45] John talks about the process of a structured settlement. [35:51] The only thing that can change in a settlement is the beneficiary. [37:30] John talks to the clients that doubt about Structure Settlement could be the right solution for them. [43:51] Structure settlement is not about managing risk, it is 100% risk-averse. [46:13] Can someone who chose structure settlement still apply for government or private benefits? [50:01] Everything is considered on a case to case basis. [55:50] “This or that” questions.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Henderson Structured Settlements LP  

Brenda Agnew and Jordan Assaraf, your hosts, welcome Jeff Tiessen from ParaSports Ontario and Karen Stintz from Variety Village to today’s episode. Jeff is the publisher of Disability Today Publishing Group, a disability community pioneer and leader for over 25 years, is known for its quality publications, and compelling editorial. The publisher of Alignment for Orthotics Prosthetics Canada, and a host of in-house magazine and book titles, the media firm is led by Jeff Tiessen, an amputee of over 40 years. Jeff is also the executive director of ParaSports Ontario.Jeff is a three-time Paralympian and world record holder, award-winning journalist, and Canadian Disability Hall of Fame inductee. He is a respected advocate and keenly aware of the informational needs of Canadians with limb loss through personal experience and a vast network of amputees, O&P practitioners, and industry partners.   Karen is the president and CEO of Variety Village, which is the Children’s Charity of Ontario with a 70-year history of providing programming for children and youth with a disability. In Ontario, the charity provides programming for children with a disability at Variety Village, a 168,000 square foot facility in Scarborough. Variety Village has a $7 million operating budget and includes a number of social enterprises that fund the charitable mission. Karen is responsible for facility management, revenue growth, budgets, and expanding partnerships within the ParaSport community. Karen currently leads an Executive Team and reports to a volunteer Board of Directors. Since becoming President and CEO, she has worked with the senior management team and Board of Directors to map out a new vision of service delivery, revenue generation, and expanded impact on those who are served.   Key Takeaways: [2:56] Karen introduces herself by sharing her professional journey. [7:46] What is Variety Village? [10:01] Variety Village take their program to several communities across Ontario [10:25] How is Variety Village laid out? [12:55] Karen talks about the charity that supports Variety Village. [13:43] Jeff shares his greatly inspiring story. [18:51] Jeff talks about the medals he got in three different Paralympic Games. [21:19] Jeff talks about what is ParaSports and how he became involved with it. [24:15] How does ParaSport and Variety Village work together? [26:47] If a child wants to play a sport that is not provided by Variety Village, there is a network to make sure every child can find that opportunity. [27:29] Karen talks about the role of Archie Allison as the Director of Access and Awareness at Variety Village. [32:16] Is there a level of disability that a person has to have to participate either on ParaSport or to become a member of Variety Village? [34:25] In Variety Village is not about the accessible facility but about the accessible mentality. [36:29] How can someone get involved in ParaSports? [39:00] What a Variety Village membership entails and what are the programs that are being offered? [43:17] Karen shares how the pandemic affected the programs offered by Variety Village and how they adapted to keep providing opportunities for children to play and create connections. [45:21] Jeff shares how ParaSports reacted to the limitations that the pandemic imposed. [47:02] Jeff talks about the amazing golf tournament Para Sports holds every year. [50:55] What does the future hold for Variety Village? [54:45] Jeff talks about the new book: The Power of ParaSports: Celebrating Five Decades in Ontario [58:41] Round of ‘this or that’ questions with Jeff and Karen [1:04:07] Jeff and Karen share their favorite recipes.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   ParaSports Ontario Variety Village  

Jan Marin, your host, welcomes Brenda Agnew to today’s episode. She is the client liaison at Gluckstein Lawyers, a former client, who offers clients a really unique perspective and support since she has been in the shoes herself. Brenda is the proud mother of two boys, Chase and Maclain. Her son Maclain has severe Cerebral Palsy and profound hearing loss as a result of a condition known as Kernicterus, a brain injury that results from untreated jaundice. Today, Brenda and Jan talk about mental health, a topic that has brought attention in the past recent years but it is still quite difficult for some people to acknowledge support or address. Specifically, Brenda and Jan are discussing mental health challenges that can arise for caregivers.   Key Takeaways: [1:46] Having a child with a developmental disability can have an effect on the mental health of the parents. [3:42] Brenda shares how being a caregiver for Maclain has impacted her mental health. [8:17] Brenda and Jan talk about guilt. [15:27] Nobody wishes for a life as a caregiver. [18:28] Brenda talks about how they took the pandemic as a family and [21:35] The most common triggers for caregivers [25:30] Holidays can also be a trigger for families that have a child with a developmental disability. [30:05] Brenda talks about the effects of sleep deprivation. [32:15] Brenda talks about her own experience in psychotherapy. [36:54] The stigma of talking about mental health. [41:22] Caregivers need to acknowledge their own pain. [44:07] Brenda talks about how being involved in a lawsuit can exacerbate and alleviate mental challenges. [51:10] The value of entering a lawsuit is feeling listened to and to receive answers. [56:08] Brenda shares her best suggestions for caregivers to move through mental health challenges. [1:01:05] Brenda talks about all she found out about herself in the process of being Maclain’s mother. [1:03:54] Brenda counts her blessings.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Brenda Agnew   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin  

Brenda Agnew and Jordan Assaraf, your hosts, welcome you to another episode of Butter Torts, a truly Canadian legal podcast. Today is the first part of a two-part series with Melisa Vigar and Laura Bellon of the Brain Injury Society of Trauma in Toronto. Melissa Vigar is a Registered Social Worker who has been actively working in the field of Acquired Brain Injury since 2001. Throughout her career, she has provided support to survivors and the individuals who support them both in the non-profit and private sectors. With collaboration and compassion being her focus, she has supervised teams and implemented training and programs in both community and residential settings. She is passionate about improving the quality of life for anyone who has suffered an ABI as well as ensuring that the individuals who support them are equipped with resources, education, and strategies for self-care.   Laura Bellon has been providing services for individuals with Acquired Brain Injury since 2002 in both the public sector and the private sector. She has passionately helped individuals with multiple physical, cognitive, and psychological needs navigate the healthcare system and rehabilitation world. She comes to BIST with a background in Sociology and Education, with certificates in crisis support, errorless learning, and occupational health and safety. Her experience with individuals in the community and within residential programs in the Greater Toronto Area, has helped those living with the effects of an ABI work toward their goals to lead healthier, happier, and more fulfilling lives.   Key Takeaways: [6:28] What does BIST stand for? [6:50] Melissa and Laura talk about their roles at BIST. [8:47] How did BIST grow from a grassroots organization to an impactful organization serving the community in the field of Brain Injury? [12:27] Melissa and Laura share how BIST gets their funds. [15:14] Jordan explains how Gluckstein Lawyers supports BIST. [19:07] What is brain injury? Who does it impact and how does it happen? [23:56] The situation in regards to concussions. [26:56] BIST does not ask for documentation or proof of a brain injury. [27:41] How do you know if you have a brain injury? [31:52] The work of BIST in educating the community about brain injuries. [35:50] How does the first phone call go with a potential member? [39:48] Family members and friends usually misunderstand people affected with brain injury, expecting them to act as they did before the injury. [41:50] People who suffered a brain injury should never be in a self-referral situation. [48:18] BIST needs fundraising support to keep doing their valuable job. [52:01] Melisa talks about the limitations that BIST has. [56:57] The importance of supporting family members of people with brain injuries.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Learn more about Melissa Vigar and Laura Bellon Brain Injury Society of Trauma  

Brenda Agnew welcomes Jonathan Burton to today’s episode. Jonathan joined Gluckstein Lawyers in 2005. He received his Bachelor of Law degree from the University of Western Ontario in June 2006 and returned to the firm to carry out his articles-at-law. Following his call to the Ontario Bar in June 2007, Jonathan assumed his current position as associate lawyer at Gluckstein Lawyers. Jonathan restricts his practice to insurance litigation including Personal Injury, disability matters, occupier’s liability, medical malpractice, and product liability. Jonathan has always been driven by a passion to help those in need, which fuelled his decision to pursue a legal career representing injured persons and their families. Prior to commencing his legal studies, in 2003 Jonathan attained a Bachelor of Administrative and Commercial Studies degree in Organizational and Human Resources, also at the University of Western Ontario. He has an outstanding ability to communicate with and understand his clients and their needs. Key Takeaways: [2:45] Jonathan shares the reason why he became a lawyer. [6:01] Jonathan talks about his experience as a bank teller. [7:25] How did Jonathan become part of the Gluckstein family? [10:36] What keeps Jonathan at Gluckstein Lawyers? [15:25] Jonathan talks about the unpredictability of a legal process. [18:40] Jonathan shares some of his most memorable stories. [25:52] Everyone is just human, they are trying to do the best they can for themselves and their clients. [29:14] The importance of truly listening to a client. [30:04] Jonathan shares about some of his most memorable clients. [35:16] Jonathan talks about the one story that stands up among all. [37:45] Brenda and Jonathan highlight the joy of participating in the community events that Gluckstein Lawyers organizes. [39:42] The biggest challenges in the legal field specifically in regard to personal injury. [46:50] How COVID impacted Jonathan´s work. [56:10] Jonathan shares what mustn’t be forgotten. [59:55] “This or that” questions.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Jonathan Burton   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Janet Lebeau to today’s podcast. Janet has over 23 years of experience as a law clerk specializing in personal injury particularly medical negligence matters. She operated an independent litigation support business for over 18 years. Janet graduated from McMaster University (BA) and York University (B.Ed). Janet is involved in all aspects of a medical negligence matter, from organizing, collating, and analyzing medical records; preparing chronologies; locating, retaining and briefing the appropriate expert; coordinating evidence; interviewing witnesses; and preparing documents such as statements of claim, pre-trial memorandums, and mediation memorandums; as well as assisting at trial. She is known for developing a rapport with clients by treating them with empathy and compassion. In this episode, Janet shares the details of her job as a law clerk, as well as the steps involved in a lawsuit for medical malpractice. Key Takeaways: [1:50] Janet talks about her work as a law clerk at Gluckstein Lawyers. [4:40] At Gluckstein, law clerks have a great deal of autonomy. [6:06] What are the basic elements that must be proven in a medical malpractice lawsuit? [12:03] When should someone consider consulting with Janet? [13:49] What is the information required from a new potential client? [18:04] How long does the process take? [23:33] Janet talks about the complications that may arise when there are multiple parties involved in a lawsuit. [24:51] The role of medical experts. [28:04] Janet explains why she got involved in the field of medical malpractice. [34:53] Janet talks about the challenges in neonatal cases. [41:11] Janet shares a memorable case. [47:50] Janet suggests that clients should keep asking questions. [49:33] “This or that” questions. [54:51] Janet shares her favorite recipe.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Janeth Lebeau   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin  

Brenda Agnew welcomes Bernard Gluckstein to today’s episode, where he shares his exceptional professional journey which began in 1962 and extends until today. He’s spent days, months, and years loving his job and enjoying every part of it. Bernard has always been a staunch advocate for the rights of injured persons. Well-known for his philanthropy, he provides executive and financial support to many non-profit organizations across Ontario. He frequently organizes events for persons with brain and spinal cord injuries. Bernard has 57 years of experience in Personal Injury litigation and is a Lifetime Member of the Law Society of Ontario. Within the firm, Bernard is personally involved in most of the serious cases as well as taking an advisory position on most other cases, by providing insight and ensuring each client receives maximum compensation structured according to the specific needs of the client. He has lectured extensively on various medical, legal, insurance and rehabilitation groups throughout North America. He is also widely published, including co-editing LexisNexis’ Personal Injury Practice Manual.   Key Takeaways: [2:02] Bernard talks about his professional career beginning in 1962 and how his practice has changed along with the years. [11:30] Bernard started his own practice in 1982. [13:58] Bernard shares one of his most memorable cases. [17:30] Bernard shares a case that he will never forget, the biggest loss he went through. [19:48] Bernard talks about how it is to work with Charles, his son. [22:08] Bernard tells an interesting story about a case where Charles was involved indirectly. [25:08] Bernard explains the reason for his passion with regards to people with disabilities in sports: the special bond with his nephew. [29:12] Sport as part of rehabilitation for anyone with a disability. [29:32] Bernard talks about how he met Jeff Tiessen. [32:50] A way of giving back. [34:25] Bernard talks about being at the Supreme Court. [37:54] Bernard had many cases in the Court of Appeal. [38:24] How is it like to be a lawyer that has been both at plaintiff and defense work? [41:14] A practice based on council work. [44:10] Bernard encourages lawyers to take more cases to trial.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Learn more about Bernard Gluckstein Learn more about Jeffrey Tiessen from Disability Today Magazine Parasport Ontario Canada Ontario Brain Injury Association  

Brenda Agnew, welcomes Dianne Henderson, a medical consultant who received her nurse’s training at the Mack School of Nursing. She attended Brock University for a Bachelor of Arts in Psychology and a Masters of Education. Experience in a wide variety of clinical and nursing settings gives Dianne a rich knowledge base that allows her an understanding of the severity of injuries that our clients face. Her six-year experience as Executive Director of the Brain Injury Association of Niagara gave her the advocacy skills required as a Medical Consultant to Gluckstein Lawyers. The additional services that Dianne provides clients of Gluckstein Lawyers are unique to this firm. Beyond the legal expertise, Dianne offers medical insight that assists our lawyers in understanding the client’s degree of disability and impairment. Her knowledge is particularly supportive in “catastrophic determination”. In today’s episode, Dianne shares the characteristics of her role as a medical consultant for the Gluckstein family. She talks about the awesome Compassion Fatigue Conferences she has been organizing for the amazing frontline workers and the reasons why she has been working passionately for the last two decades to be the best advocate for her clients.   Key Takeaways: [2:29] Dianne shares how she became a part of Glucktein Lawyers. [6:20] Dianne talks about the evolution and changes at Glusckstein Lawyers over the past two decades. [9:40] Dianne’s role as a medical consultant at the firm. [14:47] Dianne talks about the Compassion Fatigue Conference [16:45] What does a day in the Compassion Fatigue Conference look like for frontline workers? [19:35] Dianne talks about her most memorable cases. [21:43] The hardest part of Dianne’s role as a medical consultant. [22:26] Dianne’s favourite aspect of working at Gluckstein lawyers. [23:54] Dianne shares some of the causes she got involved with. [29:35] Three resource guides available for the entire Ontario population. [30:36] Dianne shares how she initially came up with the idea to put together the Gluckstein resource guides. [34:26] “This or that” round of questions. [38:31] Dianne shares her favourite recipe.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Dianne Henderson Compassion Fatigue Conference Gluckstein resource guides   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Dianne’s favourite recipe: Carrot Cake  

Jordan Assaraf, your host, welcomes David Lackman to today’s episode. David is a senior counsel and lawyer at Gluckstein Lawyers, his litigation practice now extends over 35 years encompassing serious and complex personal injury, disability claims, and wrongful death claims. David has achieved outstanding results in personal injury claims against some of Canada’s largest corporations. He has been acknowledged by the publication Best Lawyers in Canada, he also chairs the editorial board of the Journal of The Ontario Trial Lawyers Association.   David Lackman talks about the Long Term Disability (LTD) Insurance, its meaning, who pays for it and how long it takes for the payment to be effective in cases of short and long term disability. David also explains the requirements to be qualified for LTD, as well as much more valuable information about this topic.   Key Takeaways: [2:12] What is Long Term Disability (LTD) insurance? [3:15] Who pays for the coverage? [5:37] How long someone has to wait for the benefits to be paid? [7:56] How disabled you must be to qualify for LTD? [12:20] Do LTD benefits get adjusted for cost of living increase? [15:23] What percentage of your salary can you expect to receive from an LTD? [17:28] David shares an example of how LTD benefits can be calculated. [20:06] How long can someone be on LTD? [21:15] What happens if the employer terminates someone who is on LTD? [23:48] When someone can consider suing for LTD benefits? [27:15] What happens if the person who wants to apply to LTD benefits can’t hire a lawyer because he was terminated and has no income? [29:32] Most LTD cases find a resolution before going to court. [34:58] Do the beneficiaries of LTD need to pay taxes over that money? [35:35] Choosing the right lawyer and preparing the medical evidence pertaining to the case. [38:25] Rapid fire questions: This or that?   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about David Lackman   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Jordan Assaraf, your host, welcomes Brenda Agnew to this episode. Brenda is the proud mother of two boys, Chase and Maclain. Her son Maclain has severe Cerebral Palsy and profound hearing loss as a result of a condition known as Kernicterus, a brain injury that results from untreated jaundice. As a former Gluckstein client herself, Brenda acts as our Client Liaison to support and advise our clients and their families throughout their case.   She tirelessly advocates for better systems and programs for children with special needs. Brenda has been appointed to the Community Council for the American Academy of Cerebral Palsy and Developmental Medicine for a 3-year term and is an active member of volunteer organizations such as CP-Net, CHILD-BRIGHT Citizen Engagement Committee, and the Burlington Accessibility Advisory Committee.   Brenda openly shares her journey through the most difficult challenge a mother can go through. She not only delivers valuable information for other parents walking the same road but deeply assesses matters such as parents’ mental health and the difficulty of filling the shoes of a caregiver and a mom.   Key Takeaways: [2:27] Brenda shares her experience of medical malpractice as a result of untreated jaundice to her son Maclain. [6:40] What did prompt Brenda to talk to a lawyer? [11:30] Brenda talks about her learning process seeking answers to his son’s medical condition and its origins. [14:38] Brenda extends her advice for parents going through medical malpractice involving their children. [16:35] Choosing a law firm. [19:08] What is Kernicterus and how did it affect Maclain? [22:44] Brenda talks about how she became a client liaison at the Gluckstein family. [26:10] What is compassion fatigue? [28:15] Resources for families with children with special needs. [29:45] What to do after a lawsuit? [30:49] Full circle care. [32:53] Support groups for parents that aren't involved in a lawsuit. [34:53] Parent Advocacy Link [36:17] Being a caregiver during COVID-19. [40:00] Advice for new parents that are also caregivers. [42:51] Brenda talks about her mental and emotional health. [46:48] Caregiver’s role vs a mother’s role. [49:33] Rapidfire question: “This or that?” [53:22] Considering starting a lawsuit when your child is still treated at the hospital.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Brenda Agnew.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Gluckstein Resource Guides Parent Advocacy Link

Brenda Agnew, your host, has the pleasure to be accompanied by Jan Marin, one of the lawyers of the Gluckstein family. Jan received her Bachelor of Arts (Honors) in Development Studies from Huron University College at the University of Western Ontario in 2005 and her J.D. from Western’s Law School in 2009. While attending law school, Jan volunteered with the school’s Community Legal Clinic and Pro-Bono Students Canada. She also participated in an international exchange program at ESADE in Barcelona where she studied both International and European Union law. Jan was called to the bar in June 2010.   In today’s episode, Jan openly shares her passion regarding international law and her experience being a woman in the legal world. Jan explains in simple terms what medical malpractice is, including the challenges and complications in identifying a possible case of medical negligence. Jan leads the audience along the complex road of accompanying a family in claiming financial compensation for the losses they suffered and will have to cope with in the future, as a result of the damage done by medical negligence.   Key Takeaways: [1:41] What led Jan to become a lawyer? [3:35] Jan shares how she became a member of Gluckstein Lawyers. [6:36] What is it like to be a woman in the legal world? [10:47] Jan talks about the cases when the clients prefer a female lawyer and other times, when a female lawyer can be underestimated. [12:35] Jan shares her expertise in medical malpractice. [15:21] What is medical negligence/malpractice? [17:45] Jan shares an example of medical malpractice. [22:52] Once the malpractice is identified, what is the next step? [31:03] What to do if you are concerned about your medical care? [32:44] You are always entitled to a second opinion, ask questions, and look at your own records. [35:33] Jan’s favorite part about practicing law: learning new things and getting to know the why. [36:48] Jan’s least favorite part about being a lawyer: not being able to get fast to the heart of the matter. [38:26] Jan shares a memorable case. [44:13] The struggle to separate the emotional aspect from facts. [45:26] Jan talks about the awful moment when telling clients that they don’t have a case. [52:05] Rapid fire questions.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Jan Marin Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin  

In today’s episode of Butter Torts: A truly Canadian Legal Podcast, Charles Gluckstein, is interviewing Richard Halpern, who is a senior lawyer acting exclusively for injured people in medical negligence cases, with a special focus on infants injured at or around the time of birth. Richard is known across Canada for his expertise in birth injury cases. He has more than 30 years of experience representing seriously injured people and now he has joined the Gluckstein Lawyers family.   Richard Halpern shares his expertise, detailing step by step the process of birth trauma cases and medical malpractice in general. Richard thoughtfully explains how a case goes from the initial stage, when parents approach a lawyer looking for answers, through the investigation and discovery phases, finding what happened in the specific medical situation. Richard shares how it is to select and work along with the right experts, and how a case is conducted until the pre-trial and trial take place.   Key Takeaways: [1:34] Richard talks about his professional expertise: medical malpractice litigation. [2:16] What kind of cases Richard attended in his first years of practice? [3:45] Richard shares how he transitioned from general practice to medical malpractice. [5:55] In medical malpractice cases, all the people being examined are experts in an area that the lawyer isn't. [7:47] Richard explains how he became so strong in Obstetrical Medicine. [10:58] The biggest challenge facing birth trauma cases is establishing the mechanism of injury, its timing, and if there is something that could have been done to prevent the outcome. [11:58] Richard talks about how he approaches a possible case of birth injury from the beginning. [14:50] How long does the investigation stage last? [17:12] It is essential to have a chronological understanding of all of the important clinical events, lab findings, and symptoms. [19:39] The next step on a birth trauma case after the investigation process is to tell the parents what happened to their baby. [22:32] How many clients have a legitimate valid case of medical malpractice where it can be proved it was an avoidable injury? [24:07] What does it really mean for a lawyer to be an advocate for his client? [24:59] Richard shares how he built up his expert database and how it has evolved over time. [28:43] Richard talks about the different strategies a lawyer can use with regard to selecting the correct experts. [31:21] What does the client’s road look like from discovery to pre-trial? [34:45] Richard explains how to deal with the theories the defence presents. [37:18] Always adopt best practices at first. [38:10] The Holland Law Group, a group of senior medical malpractice lawyers. [40:27] How to deal with multiple tortfeasors in medical malpractice. [45:50] Richard talks about a birth injury trial that didn’t go his way and the lessons taught by it. [50:40] Rapid fire questions. [53:03] Richard talks about his favorite recipe.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Richard Halpern.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   The Holland Law Group   Richard shares his favorite recipe:

Brenda Agnew, your host, welcomes Jordan Assaraf to this episode. Jordan joined the Gluckstein team in 2012 to carry out his articles-at-law. He graduated from York University in 2007. He received his Juris Doctorate degree from Bond University in Australia and completed his Canadian Accreditation in 2012. Following his call to the bar in 2013, Jordan assumed his current position of associate lawyer at Gluckstein Lawyers. Jordan’s practice is devoted to all areas of Personal Injury litigation on behalf of plaintiffs.   Jordan shares in this episode his expertise with regards to class action, explaining in detail its meaning, the implications to members, and how these kinds of cases are approached when other firms are also involved. Jordan also gives a refreshing view about how Gluckstein Lawyers gives back to the community during difficult times, as well as sharing hilarious experiences he went through as a lawyer that will remind you courts are also human.   Key Takeaways: [1:46] Jordan shares how he joined the Gluckstein team. [8:30] Jordan talks about the reasons why he wanted to become a lawyer. [10:50] Jordan’s favorite part about practicing law is to be able to give back to people. [13:18] What is Jordan’s least favorite part of being a lawyer? [16:33] Jordan explains what class action is about. [21:14] What happens when someone is not aware that they can be part of a class action? [23:01] Why would someone be interested in being a member of a class action? [23:55] Class action as a mechanism to promote behavior modification. [27:57] Working with other firms in case of class action. [31:18] Jordan gives advice to people who think they might be involved in a case of class action. [32:56] Jordan talks about his role in Gluckstein Lawyers and its involvement with the community. [37:33] Jordan shares a funny story. [41.28] Jordan tells another funny story. [43:10] The courts are human as well. [46:09] Rapid fire questions with Jordan Assaraf.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Jordan Assaraf.   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Favorite Recipe from Jordan Assaraf:  

Gluckstein Lawyers presents the first episode of Butter Torts: A Truly Canadian Legal Podcast where guests will be interviewed on a variety of different topics related to personal injury. Listeners will hear Gluckstein Lawyers sharing their expertise, insights, and most importantly, their stories while providing a better understanding of the personal injury legal landscape.   Brenda Agnew, your host, is interviewing Charles Gluckstein, the head of Gluckstein Lawyers. He shares the history of the firm and his insight on his experience in the personal injury world both as a lawyer and a leader.   Key Takeaways: [1:56] Charles Gluckstein gives a brief history of Gluckstein Lawyers. [5:51] Bernard Gluckstein, a natural rain-maker. [9:28] Charles Gluckstein talks about the transition from criminal law to personal injury. [15:20] At 65 years old Bernard suffered a heart attack, a pivotal moment in the Gluckstein family and the introduction to Charles Gluckstein to the firm. [20:11] Charles started to introduce technology into everyday work at Gluckstein Lawyers creating a more effective work environment. [25:30] Charles and Brenda talk about how she started with being represented by Gluckstein Lawyers to later on becoming part of the firm. [34:10] The mission of Gluckstein Lawyers is to make a difference in the community from start to finish. [35:02] Charles Gluckstein talks about his family, interests, and hobbies. [37:59] The uniqueness of Gluckstein Lawyers is that both staff and lawyers share in all the events, recognizing the important work everyone does at the firm. [39:50] Charles shares how Gluckstein Lawyers works to be involved with the community. [43:11] Rapid fire questions with Charles Gluckstein.   Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.   Learn more about Charles Gluckstein   Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin   Charles’ recipe for Dark Chocolate Bark with Pretzels: Put 2 packs of semi-sweet chocolate (Bakers or Chipits) in a mixing bowl. Microwave for 2 min. Stir until there are no chunks. Mix in two generous handfuls of slivered almonds. Add two generous handfuls of pretzels broken in the hand. Mix and spread on two cookie sheets with wax paper. Cool in the fridge overnight. Break into 2x2 pieces and store in zip lock bags in the freezer.  

Butter Torts: A Truly Canadian Legal Podcast is a unique podcast that connects listeners to stories of personal injury, recovery and life in the aftermath of an injury. Hosted by our informative and entertaining lawyers, this podcast will take you on a journey exploring everything from legal matters to the human experience of pain and resilience.