How to grow and thrive during a lockdown even if you are forced to furlough your staff
Laura Crabb is the founder of Boxtree Gifts - an online giftbox ordering company. Although still quite a young enterprise, Laura managed to keep it going despite having to furlough her staff during lockdown. She did so well in fact that her business ballooned and went from two employees to 10 - once a semblance of normality returned. Laura was in close touch with the mood of the nation during the worst of the lockdown as she handwrote the messages that relatives asked her to place in the boxes. On this edition of the Business Revival - in Gloucestershire podcast, she tells us how important communication with clients was to the success of the business. Our business expert, Gill Smith, of The Business Kitchen explores the power of listening to your customers as she examines Laura's survival strategy.Like to find out more about how to make a podcast? Download Made4U Podcast's "Ultimate Podcast Starter Blueprint for Small Businesses" now!