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32 minutes | 7 days ago
How To Connect With Anyone
How to Connect With Anyone focuses on the keys to relating to anyone in less than 5 minutes. In this episode, Brent Richardson breaks down the tricks he's learned to gain authentic connections with people within just a few minutes of being with them. How to Connect points discussed First, how much to listen versus speaking. Second, why it's essential to connect with people beyond the purpose of the meeting. Third, good small talk options. Fourth, how to know which threads to pull to get a person to talk. In addition, what happened when Brent pulled a thread he wished he hadn't. Fifth, how to use self-deprecation to connect with people. Sixth, when to share the areas in which you are an expert. Seventh, what Brent does when he fails to connect with someone. Eighth, how to get people off mute on a conference call. Ninth, the challenges of connecting with people when the meeting isn't yours. Tenth, how to read a person's avatar. Eleventh, the problem with using humor to connect with people. In addition, how to keep icebreakers fresh. Finally, the value of diversity within your network.
23 minutes | 14 days ago
Corporate Toolbox: 5 Essential Tools to Succeed in Business
In Corporate Toolbox, the Business Minutia team shares the five skills needed for corporate success: communication, time management, self-awareness, people skills, and a willingness to learn. Each tool is linked to previous episodes. Corporate Toolbox Keys Discussed Firstly, an overview of the five essential tools. Secondly, why communication is the first skill for the toolbox. Thirdly, communication episodes to consider: Emails, Meetings, and Presentations. Fourthly, the value of time management. Fifthly, adding relationship agility to your toolbox. Sixthly, episodes to sharpen this skill: Horrible Co-Workers 1 and 2, Bad Bosses, Networking for Introverts, Networking for Extroverts, Conflict Resolution, HR, and Systemic Racism. Seventhly, the value of adding self-awareness to your toolbox. Eighthly, episodes to sharpen this skill: Enneagrams, Navigating Career Changes, Pursuing Feedback, Why am I Here, and When to Leave. Ninthly, you need to maintain a growth mindset. Tenthly, episodes to sharpen this skill: Continuing Education, How College Failed Me, and Incubating Ideas.
38 minutes | 21 days ago
New Job Success: The 3 Key Areas That Define Your Success in the First Year of a New Job
New Job Success focuses on the three key areas that will make or break you in your first year in a new job: learning, networking, and executing. New Job Success Keys Discussed First, Brent reflects on what it means to not fluff up or cower down. Second, an intro to the three buckets of new job success: learning, networking, and executing. Third, the value of asking a lot of questions. Fourth, why it's essential to adjust your attitude. Fifth, stretch your comfort zone and be willing to fail. Sixth, how and why to stretch your comfort zone. Seventh, the qualities to look for in a mentor. Eighth, why execution is important no matter how long-term the job is. Ninth, when and how to communicate that you don't like your job. Tenth, the value of getting other people's eyes on your work. Eleventh, have a monthly check-in with yourself. Twelfth, why quitting jobs too frequently can be a red flag.
36 minutes | a month ago
In Conflict Resolution, podcast host Brent Richardson walks professionals through the three stages of resolving a dispute: gathering information, refocusing on the problem statement, and peaceful follow-up. Conflict Resolution Points Discussed First, Brent shares what the goal of conflict resolution should be. Second, how to gather information to discover the root cause of the conflict. Third, to find the problem statement, it is essential to focus on isolation and an aligned goal. Fourth, ask clarifying questions. Fifth, Brent shares why it's important to take the high road. Sixth, both parties have to be ready to solve the problem. Seventh, refocus the conflicting parties on the aligned goal. Eighth, filter your thoughts before you speak. Ninth, find value in each person involved in the conflict. Tenth, acknowledge each person's thoughts. Eleventh, if you are a manager, don't neglect the who issues. Finally, continue to extend an olive branch.
40 minutes | a month ago
How College Failed Me
How College Failed Me focuses on the pros and cons of university education. The discussion includes: what universities fail to teach, how to supplement your education, and what you miss out on if you skip the college experience. College Failed Me Discussion Points First, how college teaches you to game the system. Second, how college helps with worldview. Third, the sense of community and diversity built through the university. Fourth, the value of process. Fifth, what Brent and Jamie teach their own kids about college. Sixth, Jamie's experience with women seeking an MRS Degree. Seventh, the value of a gap year. Eighth, how college prepares you to please a boss. Ninth, an introduction to Imposter Syndrome. Tenth, college doesn't teach you how to teach yourself. Eleventh, the best class Brent took in college. Twelfth, college fails to teach how to avoid or resolve conflict. Finally, college doesn't teach organizational savvy and office politics.
38 minutes | a month ago
Office Pranks: An April Fools' Salute To Our Favorite Practical Jokes
Brent Richardson is a prankster. It started in childhood, the pranks increase in complexity through his work with teenagers, and then they flooded over into his workplace. This week, Brent shares some of his favorite practical jokes from small to elaborate. Office Pranks Discussed First, how did pranks begin for Brent? Second, pranks from childhood: windshield wiper sprayers and fishing. Third, some favorite practical jokes Brent heard others share. Fourth, Brent explains his most consistent prank. Fifth, when the practical jokes became more elaborate. Sixth, computer pranks: email spam and messing with a mouse. Seventh, Icy Hot pranks. Eighth, a teenager gets revenge on Brent. Ninth, adding a hot surprise to a jelly roll. Tenth, fail-proof eating contests. Finally, the elaborate office prank, two years in the making.
37 minutes | 2 months ago
Continuing Education: Why, What, and How to Learn to Increase Your Marketability
Continuing Education focuses on why learning new skills is important, what to focus your efforts on, and how to pursue that learning in both formal and informal ways to increase your marketability within your industry. Continuing Education Keys Discussed Brent shares why continuing education is important. Brent and Jamie debunk the "grow or die" mindset. If you want to be able to lead, you have to be willing to grow. Understanding what your company wants versus what your industry wants. Why and how to lean into your network. When to pursue an advanced degree. The value of online classes. How to utilize classes offered within your company. The value of using free resources like Wikipedia and YouTube. Brent's breakdown of where he spends his time in continuing education. The value of on-the-job training. How to use podcasts, books, and an app like Blinkist.
31 minutes | 2 months ago
Networking for Extroverts
Networking for Extroverts tackles the complicated subject of how extroverts can harness their habits to become more successful in the workplace. Networking for Extroverts Topics Discussed Firstly, Brent shares how to be self-aware about how you are perceived. Secondly, understand what a bully is in the workplace and how to avoid that perception. Thirdly, how to get feedback as an extrovert. Fourthly, avoid flirtatious tendencies. Fifthly, don't force introverts out of their comfort zone. Sixthly, sharpen your skills using the 60/40 rule. Seventhly, don't dominate the conversation. Eighthly, how to be inclusive. Ninthly, avoid being a gossip or cliquish. Tenthly, the value of being strategic with your time and conversations. Eleventhly, the importance of practicing your storytelling. Twelfthly, avoid provoking for shock value.
35 minutes | 2 months ago
Networking for Introverts
"Networking for Introverts" offers tips and tricks to help introverted people learn how to network more effectively. In addition, Brent and Jamie offer insight into what it feels like to be an introvert. Networking for Introverts insights discussed First, Jamie's nightmare story from high school. Second, Brent's story of mistaken identity. Third, why networking is important even if you're an introvert. Fourth, how effective networking can encourage people to stay with an employer. Fifth, Brent shares the art of connecting with people. Sixth, the underlying meaning of what introverts say and do. Seventh, icebreakers for introverts. Eighth, how to practice networking skills. Ninth, how asking for help can expand your network. Tenth, the value of efficiency. Eleventh, how to leverage your boss to expand your network. Twelfth, the strategic advantage of introverts. In addition, how to set boundaries as an introvert. Finally, the eight "Big Don't" of networking.
33 minutes | 2 months ago
Why am I here? Finding Purpose Beyond Your 9-to-5 Job
Why am I here? focuses on finding the bigger purpose beyond a person's 9-to-5 job. In this episode, Brent and Jamie talk through roadblocks and common missteps people make when looking for the "why" of their life. Why am I here? discussion points First, what does purpose have to do with business? Second, Brent learned why purpose matters when he quit his job. Third, what Brent learned about himself through his non-profit work. Fourth, what does Mike Tyson have to do with this? Fifth, why wealth is NOT the same thing as purpose. Sixth, why it's dangerous to have family be your purpose. Seventh, why it's dangerous for your job to be your purpose. Eighth, how to find your real purpose. Ninth, why Brent looks at his day job as fundraising. Tenth, "what do you want on your tombstone?" Next, Brent's favorite book on the topic of purpose. In addition, what would you do if you knew how your story ended? Why adjusting your direction is NOT a failure. Finally, Brent's thoughts on the importance of purpose.
37 minutes | 3 months ago
Bad Bosses: 9 Management Styles And How To Work With Each
Bad bosses can make even a great employee want to quit. The key is learning how to align with all kinds of people. In this episode of the Business Minutia Podcast, Brent Richardson walks listeners through tips for working with nine different management styles. Bad Bosses Points Discussed First, Brent shares how to find out if a potential new boss might be a bad boss. Second, why is aligning with your boss essential? Third, the value of establishing deadlines. Fourth, how to deal with micromanagers. Fifth, dealing with the absentee boss and the unorganized boss. Sixth, how to deal with the non-verbal boss and the manager who steals your credit. Seventh, dealing with the boss who is impossible to please or the manager who leads with fear. Finally, how to deal with the unfair boss and the manipulative manager.
34 minutes | 3 months ago
Small Business Regrets, Scaling & Time Management: A 6-Month Check-in With Brett Boyd
Small Business Regrets, Scaling, and Time Management centers on a 6-month check-in with Integrity Garage Door and Gate owner Brett Boyd. Listeners get honest commentary on the ups and downs of a young business. Small Business Regrets and Lessons Discussed First, Brett shares what he loves and hates about owning his own small business. Second, he shares small business growing pains. Third, Brett tells Brent about his challenges as a salesman. Fourth, we dive into the need for backend growth. Fifth, Brett's biggest positive and negative surprises. Sixth, Brett breaks down his next big obstacles. Finally, we hear Brett's business advice to himself a year ago and his kids now.
34 minutes | 3 months ago
When To Quit Your Job: How To Know When To Stay And When To Go
"When To Quit Your Job" focuses on the signs of when it is time to consider a transition versus when you may be better off staying in your current role and making it work for you. When Is It Time To Quit Your Job Discussion Points First, Brent discusses why it's important to love what you do. Second, why this topic is being discussed now. Third, Brent's Venn Diagram of the ideal job. Fourth, what makes people want to stay at a company? Fifth, what makes people want to leave a job? Sixth, the value of knowing what you're running from. Seventh, when does it make sense to leave? Eighth, Jamie's story of why and when she left her corporate career. Ninth, key takeaways from a listener who recently quit his job.
30 minutes | 3 months ago
Customer Service Principles: How To Connect With Your Client To Transform Your Business
Customer service is essential to any company's success. This week, Brent Richardson talks to Gardner Tours owner Colby Gardner about the principles of customer service that have completely transformed his business. Customer Service Tips Discussed First, why it's important to do the behind-the-scenes logistics well. Second, why hospitality is essential. Third, being genuine and transparent. Fourth, Brent shares the way he connects with new people. Fifth, Colby's trick for connecting with people. Sixth, what these principles look like in corporate work. Seventh, what to do when people don't respond to your relationship-building question. Eighth, dealing with angry customers. Finally, how to get in touch with Colby to experience Cuba with Colby's exceptional customer service.
47 minutes | 3 months ago
Work-Life Balance 201: Warning Signs, Mental Discipline, and Management Skills
Work-life balance is a challenge at any stage in a career. This week, BMP host Brent Richardson shares tips and tricks he has discovered through 20 years of corporate work. Work-Life Balance Tips Discussed First, Brent and Jamie share their controversial experience on how travel has impacted their family. Next, how to define goals and objectives for your life. Third, defining your boundaries are non-negotiable. Fourth, how the seasons of life and work can affect your balance. In addition, identifying your warning signs. Sixth, how to restore yourself with healthy play. Moreover, the art of mental disciple. Eighth, what to do if your boss doesn't respect your time. Ninth, how to deal with reactive jobs. Also, the problem with losing your identity to your title, role, or family. Tenth, the problem with scorekeeping in relationships. Finally, Brent shares how to address an imbalance in an employee.
39 minutes | 4 months ago
How To Incubate Ideas: Three Steps To Take Your Idea From Concept to Reality
How To Incubate Ideas carries listeners through each of the three phases of the incubation process: think, know, and show. BMP podcast host, Brent Richardson, shares his lessons learned through over 20 years in a large international firm. How To Incubate Ideas Discussion Points First, Jamie shares the process of incubating eggs as it relates to incubating ideas. Second, Brent discusses where to get new ideas. Third, the three stages of developing a new idea: think, know, and show. Fourth, how to find and nurture your creative times. Fifth, the initial steps of the innovation process. Also, Hubie Payne's warning about the status quo. Sixth, Brent breaks down Proof of Concept. Seventh, how incubation works in the small business world. Eighth, moving from Know to Show. Ninth, Brent shares warning about company politics within the incubation process. Finally, what it means if an idea fails.
29 minutes | 6 months ago
Presentation 101: The Essential Guide to Professional Presentations
Presentation 101 concludes our three-part series of basic communication skills. In Episode 30, Brent covered hosting a meeting, and Episode 31 discussed writing a professional email. Presentation 101 Keys Discussed Firstly, Brent shares his presentation nightmare. Secondly, establishing what your goals for the presentation are. Thirdly, be clear about what the problem statement is. Fourthly, the rule of three for presentations. Fifthly, have one key point per slide. Sixthly, why practice is essential. Seventhly, using stories and analogies. Eighthly, the two ways timing is essential. Ninthly, presentation etiquette including using a laser pointer, avoiding reading slides, and how many points should be on each slide. Tenthly, Brent's presentation pet peeve. In addition, why you should be careful with animation, giving credit, and font size. What's Next? The Business Minutia Podcast is taking an end-of-year break to enjoy downtime with family. We will return in 2021 with a slew of new topics and follow-ups with former guests.
39 minutes | 6 months ago
Email 101: The Essential Guide To Professional Emails
Email 101 is the second part in the BMP Essential Communication series. The first part, Meetings 101, is also available. In this week's episode, Brent Richardson shares the essentials to professional emails including timeliness, length, the "to" list, and what to avoid. Email 101 Keys Discussed First, how much time does the person spend on email? Second, the competition for your attention and engagement. Third, big picture warnings of when an email would be better as a meeting. Fourth, avoid dollar words, acronyms, and analogies. Fifth, how to start an email with a solid problem statement. Sixth, focusing on the "to" list. Seventh, using the "CC" list and avoiding the "BCC" list. Eighth, best practices when looping people into an existing email thread. Ninth, email etiquette. Finally, a call to action for listeners.
29 minutes | 6 months ago
Meetings 101: The Essential Guide To Hosting A Meeting
In Meetings 101, Brent Richardson breaks down the essentials of when meetings are necessary, who to invite, when to host them, and the common mistakes people make when planning them. Meetings 101 points discussed First, an intro to the BMP theme of the month: communication. Second, types of annoying and unnecessary meetings. Third, the kinds of meetings that are valuable. For example, why execution and check-in meetings are important. Moreover, when to proactively request for reviews of your work. Also, when are 1-0n-1 meetings necessary? Fourth, when an email becomes a book, it's probably better as a meeting. Fifth, how to use a meeting to show appreciation to someone. Sixth, controversial or emotional topics are better as an email than a meeting. Seventh, landmine discussions. Eighth, how to handle brainstorming meetings. Ninth, don't be surprised during a meeting. Tenth, be super clear about the agenda. Eleventh, the strategy of who needs to be invited to a meeting. Twelfth, when to schedule a meeting. In addition, how much notice to give people. Finally, be efficient and timely.
43 minutes | 6 months ago
New Small Business Struggles: Three Months In With Brett Boyd
New small business struggles can be overwhelming. This week, Brett Boyd returns to the Business Minutia Podcast to share his learnings from his first three months in business. New Small Business Struggles Discussed First, Brett shares a story about LLC naming chaos. Second, how Brett chose between an LLC and a corporation. Third, what it was like to take a vacation without a boss. Fourth, what Brett has learned about grouping jobs together by location. Fifth, lessons learned in advertising and marketing. Sixth, playing the long game. Seventh, the value of reviews. Eighth, Brett's struggle with overbooking himself. Next, the struggle of payroll. In addition, questions on handling finances. Ninth, health insurance concerns and questions. Tenth, the value of having a strategy. Finally, Brett's learning from his first three months.
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