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The Small Business Radio Show
53 minutes | Jun 22, 2019
#539 What Do You Do When You Outgrow Quickbooks?
SEGMENT 1: A lot of small business owners grapple with the same issue: when does my business outgrow an early accounting solution like Quickbooks? We’ll show you when it may be time to put in a new system, such as an ERP system, that can grow with your business exponentially. Here to help is the co-founder and EVP of Oracle NetSuite, Evan Goldberg. SEGMENT 2: One of the biggest risks facing our businesses and our society is health care. It’s becoming so expensive that less and less people can afford it, especially those with chronic conditions. How can we use technology to take better care of people? Here to help is one of Chicago’s leading entrepreneurs, Glen Tullman, Executive Chairman of Livongo. SEGMENT 3: Let’s say you had a great idea for a product, you produced a prototype, you made some changes, you manufactured it… now how do you actually get it out into the world? Kevin Mako, founder of Mako Design and Invent is here to walk us through the process. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | Jun 17, 2019
#538 How Businesses Should Navigate the Fake News, Post-Truth Era
SEGMENT 1: We talk about how we seem to be living in a post-truth era where political leaders lie without penalty and the internet provides us any truth we want to fit our point of view. We are left wondering – Does truth exist anymore? Does it matter? Also, what role does truth play in business anymore? Our guest Shiv Singh is the founder of Savvy Matters and author of “Savvy: Navigating Fake Companies, Fake Leaders and Fake News in the Post-Trust Era”. He was recognized in 2016 by Adweek as a Top 50 marketer, and he previously served as a Senior Vice President at Visa Inc., where he was responsible for driving the go-to-market strategy for some of the company's innovative products. SEGMENT 2: A lot of small business owners grapple with the same issue: when does my business outgrow accounting solutions like Quickbooks? We’ll show you when it may be time to put in a new system, such as an ERP system, that can grow with your business exponentially. Our guest Paul Killingsworth has been with SAP for 12 and he oversees Business One, one of two ERP solutions SAP offers for the small business market. SEGMENT 3: One of the basic human conditions is connections with other people. Social media and other electronic methods have given us additional ways to connect but is that all an illusion? Despite more ways to connect than ever, people feel more isolated than ever. We show you why connecting with people in-person is still king. For business, this includes in-person networking events versus connecting online. Our guest Jessica Shaanan is the Connection Queen. She has a unique ability to build trust and relationships quickly with anyone in the room, from prospects to power players. She is relentless in her mission to improve lives by teaching the Art of Connection. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | Jun 11, 2019
#537 How Radical Candor Will Change Your Business
SEGMENT 1: In business, candor is in short supply. Leaders and managers refrain from giving candid feedback to avoid hurting feelings, but all this is doing is hurting the business and the very people they’re trying to protect. We show you how to use Radical Candor to improve relationships at work, increase employee retention, and make teams more productive. It’s the management philosophy that is critical to leading your team! Kim Scott is the author of the NYT & WSJ bestseller “Radical Candor: Be a Kickass Boss without Losing your Humanity”. Kim led AdSense, YouTube, and Doubleclick teams at Google and then joined Apple University to develop and teach “Managing at Apple.” SEGMENT 2: What is the magic formula to successfully working with your spouse? Married couple and co-founders of The Couples Institute in Silicon Valley, Dr. Ellyn Bader and Dr. Peter Pearson are here to help entrepreneurial couples overcome the unique challenges of managing a business and marriage simultaneously and successfully. They have specialized in helping couples transform their relationships for over 30 years. SEGMENT 3: What is the state of small business? The UPS Store’s second annual The UPS Store Inside Small Business Survey reflects general attitudes around the state of small business in the United States. The UPS Store President Tim Davis is here to share what the survey shows us this year. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
54 minutes | Jun 3, 2019
#536 Are You Making These Mistakes When You Negotiate?
SEGMENT 1: If you are going to be an entrepreneur, one of the (many) things you have to get good at is negotiation. But the startup environment is different from other business environments and this impacts the entrepreneur’s ability to negotiate. Here to sort it all out and help us succeed is the co-author of the book “Entrepreneurial Negotiation” Samuel Dinnar. He is also an instructor at the Program on Negotiation at Harvard Law School. SEGMENT 2: Let’s say you have a great idea for a product and now you have to produce a prototype to see what it is going to look like in real life… Where do you start? Kevin Mako, founder of Mako Design and Invent is here to walk us through the process. Mako Design and Invent is a product development firm that helps inventors and startups bring their invention ideas to life. SEGMENT 3: Collecting payments owed by customers is something that small business owners struggle with all the time. When should they call the customer? Who should do the calls? What do they do with chargebacks? We show small businesses how to set up a process to collect payments from their customers so they can actually get the money they earned. Ohad Samet is the co-founder and CEO of TrueAccord, seeking to put a human face on debt collections using machine learning and behavioral analytics. Ohad headed fraud analytics for FraudSciences, a company that provided eCommerce fraud prevention and was acquired by PayPal in 2008. At PayPal, Ohad incubated and ran the New Ventures Risk team. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | May 25, 2019
#535 Does Your Website Tell the Right Story?
SEGMENT 1: When it comes to a website, it’s not set it and forget it. According to a Stanford university study, 75% of consumers just a company’s credibility based on their website’s design. Reviewing your website performance with a professional marketer is just like reviewing your balance sheet with your accountant. If you want to upgrade your website, what elements should you focus on? Beth Thouin, VP of Digital Marketing at Web.com, lays it all out for us. SEGMENT 2: Are you working hard to develop and launch a new or innovative product? If so, I have some good news ...and some bad news. First, the bad news: most new products will fail in the market, even if competently executed. The good news is that the former Engineering Director at Google is here to help us avoid this failure. Alberto Savoia is an award-winning entrepreneur, innovator, and speaker. He was the Engineering Director at Google. Today, in addition to working on his own ideas and projects, he teaches his unique approach for beating the Law of Market Failure in seminars and workshops at Google, Stanford University, and to organizations all over the world. He is the author of the book “The Right It”. SEGMENT 3: One of the parts of the economy that has really grown over the last 10 years is the maker culture. This is a democratic, “DIY” culture that intersects with “hacker culture” and revels in the creation of new things as well as tinkering with existing ones. One company, The Grommet, has been on the leading edge of this and one of the co-founders is on to share her insight on the maker economy. Jules Pieri is cofounder and CEO of The Grommet, a site that has launched more than two thousand consumer products since 2008. She was named one of Fortune’s Most Powerful Women Entrepreneurs in 2013 and Goldman Sachs’ 100 Most Interesting Entrepreneurs in 2014. She is currently an Entrepreneur in Residence at Harvard Business School. Her new book is “HOW WE MAKE STUFF NOW: Turn Ideas into Products That Build Successful Businesses”. Sponsored by Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | May 18, 2019
#534 How to Stop Living Paycheck to Paycheck and More Smart Money Tips
Segment 1: This segment is full of smart money tips you will not want to miss. We dive into how you can stop the cycle of living paycheck to paycheck, how to create a budget that works for you and your family, and how to live debt free. Avery Breyer is a multiple best-selling author, freelance writer, and real estate investor. She is passionate about helping people take control of their money and create the life they earned. The first book in her popular Smart Money Blueprint series is “How to Stop Living Paycheck to Paycheck”, a #1 Bestseller on Amazon. Her second book in the series is “How to Raise Your Credit Score” and the third is “How to Be Debt Free”. Segment 2: One of the biggest areas that small business owners neglect is training for their staff. But what kind of training is effective and how can you do it? Juliana Stancampiano is the author of the book “Radical Outcomes”, is an entrepreneur and the CEO of Oxygen. For more than fifteen years, she has worked with Fortune 500 companies, both in them and for them. Segment 3: All over the country, the gender gap between the number of females in leadership positions and their male counterparts is still very wide, especially in technology companies. We talk about what the gender gap looks like at Chicago technology companies specifically and what companies can be doing to be mindful about closing the gap. Julia Kanouse is the CEO of the Illinois Technology Association (ITA) and has worked with the organization for nearly four years. Julia leads the overall strategic direction and management of the association. ITA’s mission is to drive the kind of investment, talent and innovation that makes Chicago a leading tech ecosystem. Sponsored by Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | May 11, 2019
#533 The Women Who Took on Silicon Valley’s Male Culture and Made the Deals of a Lifetime
Segment 1: What is it really like to succeed as a woman in the toughest business environment in the world – Silicon Valley? We dive into stories of women in Silicon Valley navigating interactions with their predominately male colleagues and the choices they made that paved their way to success. Julian Guthrie spent twenty years at the San Francisco Chronicle, where she won numerous awards and had her writing nominated multiple times for the Pulitzer Prize. She is the author of “ALPHA GIRLS: The Women Upstarts Who Took on Silicon Valley’s Male Culture and Made the Deals of a Lifetime”. ALPHA GIRLS is being adapted for television by Academy Award-winning producer Cathy Schulman. Segment 2: Big data has been a buzz word that small business owners have heard about for a long time. But can small business owners actually use it? Our next guest says yes. We show you how small businesses can use machine learning and advanced analytics to help their company. Alex Bordei is the VP of Product and Engineering at Lentiq, a Chicago-based company offering a multi-cloud, production-scale data lake as a service platform. He has over ten years of experience in building cloud products as Head of Product Management at Lentiq. Segment 3: Just about everyone has had an idea for a new product. But how do you go from having an idea to having an actual product that consumers want to buy? We talk to the founder of a product development company about what you need to know to bring your invention to life. Kevin Mako is the founder of Mako Design and Invent, a product development firm that helps inventors and startups bring their invention ideas to life. Kevin’s strong sense of community building enabled him to collaborate with Shark Tank’s Robert Herjavec, Cobie Smulders, PepsiCo and Frito Lay to develop a nationwide competition called Dreamvention for young inventors. Sponsored by Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | May 4, 2019
#532 Why Your Employees’ Financial Stress is Hurting Your Business
Segment 1 with Ilyce Glink: Despite this being the best economy in generations, almost 80% of Americans are living paycheck to paycheck. Why is this? We discuss what’s causing these financial stresses and why the financial stress of our employees are actually hurting our businesses. Find out what we can we do as small business owners to dial down this stress on our team and our business. Ilyce Glink is an award-winning financial journalist, television and radio personality, syndicated columnist, and the founder of four Chicago-based companies. Her latest company is Best Money Moves, a cloud-based, mobile-first financial wellness platform that employers give to their employees use to measure and dial down financial stress, lowering turnover and absenteeism while fostering engagement, productivity, and better health outcomes. Segment 2 with Max Yoder. Growing a business is all about leveraging your team. A challenge small business owners have, especially over a long period of time, is how to keep your company energized and your people motivated to achieve more. We show you the keys to teams doing better work. Max Yoder is the CEO and co-founder of Lessonly, the online training software that helps teams learn, practice, and as his new book is called, “Do Better Work”. Segment 3 with Rick Snyder: I have asked many small business owners over the last 25 years how they make decisions. I get everything from doing extensive analysis to they just went with their gut or their intuition. Which is the right decision making method for you? My guest argues that we don’t use our intuition enough. He shows us the 6-step process for leaders, executives, and entrepreneurs to harness their intuitive intelligence in decision making. Rick Snyder is the CEO of Invisible Edge™. He is the author of “Decisive Intuition: Use Your Gut Instincts to Make Smart Business Decisions”. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | Apr 27, 2019
#531 Can You Really Build a Website in 45 Minutes?
Segment 1: We have a statistic that is going to shock you. According to the SBA, of the 30M businesses in the U.S., only 64% of small businesses have a website. How could that be? Small business owners often say things like: “I don’t know where to start”, “it’s too hard-” or “it’s too expensive.” Well, that all changes today. Beth Thouin is the Vice President of Digital Marketing of Web.com. We show you how building and maintaining your own website just got a whole lot easier. Segment 2: For the small business owner, your best friend this past month has probably been your accountant. It has been a whole new ballgame with the new tax code for 2018. Millions of small businesses, which make up half the economy, filed their full-year taxes under the Tax Cuts and Jobs Act for the first time. We summarize how the new tax law helped small business owners and how the NFIB (National Federation of Independent Business) helped make it happen. Juanita D. Duggan is President and CEO of NFIB, the nation’s leading small business advocacy group. A native of Alabama, Duggan built an extensive career, serving at the helm of multiple, high-profile trade associations and in the White House during both the Ronald Reagan and George H.W. Bush administrations. Segment 3: Meetings – it’s a word that can either bring to mind incredible collaboration or a total waste of time. We talk about the surprising science of meetings and give you practical tips for how you can hold effective meetings. Steven G. Rogelberg is Chancellor’s Professor at University of North Carolina, Charlotte, for distinguished national, international, and interdisciplinary contributions. He has well over 100 publications and recently won the highly prestigious Humboldt Award for his research on meeting science. His work has been profiled in the Harvard Business Review, CBS News, Wall Street Journal, Washington Post, National Geographic, and Scientific American Mind. He is the author of the book “The Surprising Science of Meetings”. Should you distribute an agenda? Should you sit or stand? How long should the meeting be? We answer all of your questions! Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | Apr 20, 2019
#530 B2B Sales is Changing: But Not the Way You Think
Segment 1: The number one thing that small business owners struggle with by far, is sales and marketing. They either they don’t do sales and marketing at all because they are afraid, they don’t have the skills, or they do sales like a pushy used car salesman. Andy Paul has sold everything from women’s shoes to complex communications systems that sold for tens of millions of dollars. Drawing on 18 years of experience as a consultant helping CEOs transform their company’s sales efforts, and from his interviews with more than 700 CEOs, founders and world-class thought leaders on the biggest challenges facing sellers today, Andy launched The Sales House in late 2018. We show you how to amp up your sales by sharing why people are thinking about sales the wrong way, how to use sales automation software appropriately, and what you can be doing to invest in your personal development. Segment 2: Written communication through email and over the Internet has become critical to any small business owners success….but mostly, we all suck at it. Marissa Corcoran is a copywriter and messaging strategist that helps coaches + creatives craft compelling copy that attracts clients, makes money, and creates a massive movement online. She's also the creator of the wildly popular Copy Chat masterclass series bringing together 20+ experts in copywriting, business coaching, and online marketing. We show you how you can become more authentic and specific in your writing so you can write compelling copy that attracts clients. Every small business owner should be able to write effectively for their business. Segment 3: Over the past 11 years, we have had a lot of people on to help small business owners grow their companies. Today, why not have a hypnotist help us? Jason Linett is a hypnotist who has hypnotized over 250,000 people. He has used the principles of rapport and modeling to track what top business performers do differently to build his own million-dollar brand. He is the author of the book “Work Smart Business". We show you strategies from hypnosis (beyond “you are getting very sleepy…”) that can actually help you be more successful in business. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.com
53 minutes | Apr 13, 2019
#529 Lessons from the World's Most Successful Disruptors
In segment 1, we talk about disruption. Disruption is dangerous because most often it comes from outside the industry (think Uber and Netflix). We show you how you can become the next disruptor and make sure that your competition doesn’t beat you there (including the competition you never saw coming)! About the guest: Mike Maddock is the founder of an internationally recognized innovation consultancy, Maddock Douglas, which has been engaged by more than 25 percent of the Fortune 100. He has written three books about innovation, which have been rated No. 1 on Amazon. His latest book is called “Plan D: Lessons from the World's Most Successful Disruptors”. In segment 2, the topic is franchising. A lot of unsuspecting future franchise owners think that everything they need to be successful is in the owner’s manual of the franchise. Nothing could be farther from the truth. We talk about what you need to know about running a franchise before you decide to buy one. About the guest: Christy Wilson Delk is a business professor at Rollins College in Winter Park, Florida, as well as a contributing franchise industry writer. She is the author of the book “Adventures in Franchise Ownership”. In segment 3, we talk to an entrepreneur about his experience with creating and selling a very niche product. How do you get it produced and, more importantly, how do you get people to buy it, especially if it’s in a new category or niche product? About the guest: Jordan Barnett is the founder of Kapow Meggings, an online only retailer of men’s leggings. In segment 4, we introduce you to an in-venue marketing platform that combines the TV in any brick and mortar business location with your smartphone and social media to drive engagement with the company. About the guest: Adam Hirsen is the CEO and co-founder of UPshow, the consumer engagement platform that’s changing the way businesses think about in-venue marketing. Launched in 2015, UPshow’s plug-and-play technology transforms a venue’s TVs into engaging and promotional experiences. UPshow has gone from helping local small businesses to large national brands such as Hooters, Buffalo Wild Wings, Crunch Fitness, and ATI Physical Therapy. Sponsored by Nextiva, Corporate Direct and LinkedIn
53 minutes | Apr 6, 2019
#528 Are You Building Your Business Credit Score… or Hurting It?
Segment 1: .Most small business owners don’t realize that their personal credit score and business credit score are different, and you actually have more control over the latter. We show you what factors into your business credit score and what you can be doing to keep it in the upper range. Steve Ely is the CEO of eCredable, a credit bureau that is changing the way you establish business credit. Steve was formerly the President of Equifax Personal Information Solutions, which provides credit-related products to consumers that help them manage their credit health and protect themselves against identity theft. Segment 2: We discuss the most important sections in a business plan and what you can do to make them as strong as possible to impress investors, but also to give yourself a roadmap. Garrett Sutton is a corporate attorney, asset protection expert and bestselling author who has sold more than 900,000 books to guide entrepreneurs and investors. For more than 30 years, Garrett has run his practice assisting entrepreneurs and real estate investors in protecting their assets and maximizing their financial goals through sound management and asset protection strategies. The companies he founded, Corporate Direct and Sutton Law Center, have helped more than 10,000 clients protect their assets and incorporate their businesses. Segment 3: Thanks to the advancement of technology, it is now becoming commonplace to deal with clients, customers and employees from all over the world. We discuss how to deal with the cultural and racial conflicts that may arise within companies as a result. Jesmane Boggenpoel is an experienced business executive and former Head of Business Engagement for Africa at the World Economic Forum. She has served on the boards of various South African and international organizations. She is a Chartered Accountant and holds a Master’s degree from Harvard University’s JFK School of Government. She is the author of the book “My Blood Divides and Unites”. Sponsored by Nextiva, Corporate Direct and LinkedIn
53 minutes | Mar 30, 2019
#527 How David Gelles is Bringing Mindfulness to The New York Times and Your Small Business
Segment 1: We first talk about the secret weapon that small business owners are starting to discover: mindfulness and meditation. It’s already catching on at the New York Times! We’ll show you how mindfulness and meditation can be the key to being happier and more productive in your company. David Gelles is the Corner Office columnist and a business reporter for the New York Times. At the Times, he previously covered mergers and acquisitions for DealBook. Before joining the Times in 2013, he spent five years with the Financial Times. At the FT, he covered tech, media and M&A. In 2011, he conducted an exclusive jailhouse interview with Bernie Madoff, shedding new light on the $65 billion ponzi scheme. He is the author of “Mindful Work: How Meditation is Changing Business from the Inside Out”. Segment 2: Taxes. It’s a word that sends a shiver down the spine of every small business owner, especially this year with the change in the tax law, none of us really know what to expect. We speak with a tax attorney about the biggest tax changes affecting small business this year and what tax deductions you can potentially take advantage of. Steve Moskowitz, CPA is a tax attorney and respected authority on a variety of tax, legal and accounting matters and has been quoted by Forbes, the New York Times and CNN Money. Segment 3: What is it like to start an SAP business during the Great Recession and then 9 years later sell it? We talk to a small business owner about his lessons learned running his SAP start up. Yosh Eisbart has been an entrepreneur his entire life. At the beginning of Great Recession in 2009 with co-founder Michael Pytel, Yosh started NIMBL with $2000 – an SAP Business Software Consulting firm – and grew the business without any external funding to over 100 consultants for an eventual sale in 2018 to a global SAP Strategic buyer. Yosh is currently writing a book called “Start-up Sutras” – reflecting on 108 nuggets of experience gained during the NIMBL experience. Sponsored by Nextiva, Corporate Direct and LinkedIn
53 minutes | Mar 23, 2019
#526 Elevate Your Company by Adopting ‘Hero’ Qualities
Segment 1: We talk about how to transform your company and create a winning culture. My first guest says that it has to do with “the hero factor”, i.e. having the qualities of a hero. We’ll show you what that means in a business context and how you can adopt it in your company to take your business to the next level. Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV. He is a well-traveled public speaker, former Fortune 100 CMO, and author of four best-selling business books of which his newest is “The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures”. Segment 2: I thought that when the internet came out, we would be able to easily identify the truth, but I could not have been more wrong. With the internet, people can now find their own truth! As the Buddhists have said for a long time – there is no truth outside yourself…. We discuss how to do business in a post-truth economy and how can companies make their products or services trustworthy in a distrusting world. Sean Pillot de Chenecey has over 20 years’ experience as a brand expert, combining marketing consultancy with ethnographic activity and trend research around the world. His clients have included Unilever, Swatch, Heineken, General Motors, and Starwood. He is the author of the book “The Post-Truth Business”. Segment 3: I have been saying for a long time we need to niche down our businesses. A problem for many entrepreneurs is that they cast a wide net to capture any customer so they can get some revenue in the door and be busy, but success really lies in targeting one niche and owning it… we show you how. Brandon Hull is an entrepreneur and small business advocate. For decades he has helped small businesses ranging from restaurants, to consultants, to creatives, build practical digital marketing brand campaigns and strategies to engage and convert their target audience. Sponsored by Nextiva, Corporate Direct and LinkedIn
53 minutes | Mar 15, 2019
#525 Why A Successful Network TV News Anchor Left His Career to Pursue Financial Freedom (And How You Can do the Same)
Segment 1: We first talk to Clayton Morris, a former FOX News Anchor and member of the Fox and Friends team. We talk about how he left his successful job and quit his high profile Network TV News Anchor career because he saw there was a way to financial freedom, and now he’s helping others find financial freedom too. Segment 2: How many times a day do you say you don’t have enough time to get everything done. Well, this is a lie you tell yourself. The problem is you spend so much time being busy but not productive. Lindsay Anvik is a fourth generation entrepreneur and CEO of See Endless, Inc. She travels the world giving seminars on productivity, leadership and marketing to everyone from Fortune 500 companies to major museums to mom and pop companies. We show you how to make the important distinction in your life between "busy" and "productive" and what you can do to make fully productive days a reality. Segment 3: One of the many sales methods that companies never use to market and sell their product are partners. What if other people and companies were out there selling your products or services? Marcus Cauchi is a Sandler sale trainer located in the southeast region of the United Kingdom where he has been successfully serving his clients since 2004. He has served clients successfully in over 450 segments of the market. We discuss what’s involved in establishing sales channel partners.
53 minutes | Mar 9, 2019
#524 Life Lessons from the Wise Guy, Guy Kawasaki
Segment 1: We first talk to one of my favorite entrepreneurs and guests, Guy Kawasaki, on life lessons he has learned from 62 years on earth. Guy Kawasaki is the chief evangelist of Canva, an online graphic-design tool. He’s also a brand ambassador for Mercedes-Benz and an executive fellow of the Haas School of Business at UC Berkeley. He was previously the chief evangelist of Apple. His 14 books include The Art of the Start, Enchantment, Selling the Dream, and The Art of Social Media. He is the author of the new book “Wise Guy: Lessons from a Life”. Segment 2: We discuss the two factors that may spell the demise of professional service workers in the next 5 years, and what things you need to be doing extremely well in order to keep your job. Chinwe Onyeagoro is the CEO of PocketSuite. She served as president of Great Place to Work, and previously worked for McKinsey & Company, The Monitor Group and Pritzker Realty Group. She serves on the boards of private equity firms and lending institutions that have invested over a $1 Billion in small and medium enterprises that create good jobs in communities. Segment 3: How do you grow a business that lands on the INC 5000 six years in a row? Todd Palmer shares what he’s learned in the most important area of running a successful business: people. Todd Palmer is the collaborative business advisor and CEO of Extraordinary Advisors (EA). As the CEO of a 6-time INC 5000 company, Todd knows that business success begins and ends with people. He is the author of the popular book “The Job Search Process: Find & Land a Great Job in 6 Weeks or Less”. Sponsored by Nextiva, Corporate Direct and LinkedIn
53 minutes | Mar 4, 2019
#523 Data Privacy and Security Basics for Protecting Your Small Business
Segment 1: How does a small business deal with the very real issues of data privacy and data security that exists inside your company right now? We’ll show you the data privacy and security basics for protecting your small business. Marc Groman is an internationally recognized expert in privacy and information risk management. He teaches data breach response at Georgetown Law School, and is actively engaged in the policy debate on federal privacy legislation in the U.S. Segment 2: We show you why the most important trait an entrepreneur needs to have is curiosity. And how you can determine the factors that are holding you back from being curious in your personal life and your business. Dr. Diane Hamilton is a nationally syndicated radio host, speaker, and educator. Through her work as the MBA Program Chair at the Forbes School of Business and at several other universities, she has taught more than 1000 business courses. She is the author of the new book “Cracking the Curiosity Code: The Key to Unlocking Human Potential”. Segment 3: Debt is a word that small business owners are encouraged to use to grow their companies, but taking on too much debt can also get you in trouble. We discuss how to carefully handle this double-edged sword. Garrett Sutton is a corporate attorney, asset protection expert and bestselling author who has sold more than 900,000 books to guide entrepreneurs and investors. For more than 30 years, Garrett has run his practice assisting entrepreneurs and real estate investors in protecting their assets and maximizing their financial goals through sound management and asset protection strategies. Segment 4: The most popular way to start a business is to start a franchise, but while it may be the “easiest” business to get off the ground, it can also be the most expensive and risky if it’s not the right fit! The Franchise King is here to share what you need to know about buying a franchise. Joel Libava is the author a new book, “The Definitive Guide to Franchise Research.” He works 1-on-1 with prospective franchise owners, teaching them how to find profitable franchise opportunities, so they can take control of their lives by becoming their own boss. His blog, The Franchise King Blog, is the longest-running blog in franchising. Sponsored by Nextiva and Corporate Direct
53 minutes | Feb 25, 2019
#522 Get Heard and Get Referred by Succeeding in the Two Moments of Truth
Segment 1: We talk about how small businesses can stand out in a noisy marketplace by succeeding in the two moments of truth. Steve Woodruff is known as the King of Clarity. In this world full of noise and distraction, Steve helps businesses craft a message so clear that they can be heard, remembered, and referred. In over 30 years of business experience, he has consulted with companies ranging from solo startups to Top Five Pharma. He is the author of “Clarity Wins: Get Heard, Get Referred”. Segment 2: We talk about how it has now been 10 years since the Great Recession – how long can this economy keep going? And what do we do as small business owners when it bottoms out? We predict when the next recession will hit and show you what you can be doing to prepare for it. Joshua Davidson has been on a mission with his team to help as many entrepreneurs as possible. To date, ChopDawg.com has helped launch over 250 web and mobile applications for startups, SMBs, non-profits and Fortune 500's around the world. He has a new book, “The Entrepreneur's Framework: How Businesses Are Adapting In The New Economy”. Segment 3: Does anyone who works for you as an employee or freelancer work remotely? We show you the best tools small businesses use to communicate with and keep track of their remote employees. Dave Nevogt is the co-founder of Hubstaff.com which helps virtual teams communicate better through automatic time tracking and activity tracking. He’s been running online businesses since he was 23, and now manages a team of 45 remote employees. Dave has been honored as one of Indianapolis’s top 40 under 40 entrepreneurs, and focuses on helping others manage remote teams. Sponsored by Nextiva and Corporate Direct
53 minutes | Feb 16, 2019
#521 Is Your Online Sales Funnel Working As it Should?
Segment 1: Dave Woodward is the Chief Business Development Officer and Chief Revenue Officer for ClickFunnels, the online sales and marketing software designed as a simple-to-use, all-in-one marketing solution for business owners who want to market their services and products online. We talk about the elements of successful sales funnels. We have all heard of sales funnels, where you identify a prospect and bring them through a series of steps so they eventually become your customer. But how do these funnels work online? Segment 2: Himanshu 'Sue' Bhatia is the Founder of Rose International. She works to help promote and develop women entrepreneurs and female entrepreneurship around the world. We talk about how small business owners are facing the lowest unemployment rate in a decade. What does that mean for finding skilled people to fill the jobs we need in our organizations? Segment 3: Rob Rosenblatt is the head of lending for Kabbage, a fully-automated online lending platform for small businesses. Rob has over 25 years of overseeing product development, marketing and relationship management across the financial services sector. We talk about how one of the biggest challenges small businesses face is getting the access to credit they need to grow and manage cash flow, and what makes a Kabbage line of credit quick to get and a great fit for small business. Sponsored by Nextiva and Corporate Direct
53 minutes | Feb 9, 2019
#520 How Courage Can Save Your Company
Segment 1: Ryan Berman is the author of RETURN ON COURAGE, the Founder of Courageous, a creative consultancy that develops Courage Brands® and trains organizations through Courage Boot Camp. He has helped brands such as Caesars Entertainment, Major League Baseball, Puma, Qualcomm, and Subway. We dive deep into courage. It’s a word that is thrown around small business and our society a lot these days - you need to have courage to start a business, you need to have courage to say what you stand for. But what really is courage? What does it take and do any of us really have it? Segment 2: Jessica Moser is senior vice president and the leader of Small Business Solutions in MetLife’s U.S. Group Benefits business. She oversees sales, strategy, underwriting, and overall P&L for businesses with fewer than 100 employees, and does the same for Specialty Markets, which includes Professional Employer Organization and Association businesses. We talk about how small businesses can attract and retain the best employees by offering attractive ancillary benefits. Segment 3: Bill Furlong is a serial entrepreneur and currently serves as a mentor and investor in a variety of adata and b2b centric companies. He is Founder/CEO of SquareStack. He is also the author of Appify Your Business: Harness the Power of Apps to Save 10 Hours a Week and Reinvent Your Business. We talk about how it can be a challenge to manage all the technology it takes to run a small business these days but we show you a solution that can simplify it for you. Sponsored by Nextiva and Corporate Direct
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