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Most if not all problems, issues and incidents have one thing in common. A lack of communication is always a contributing factor. In this episode we explore the 6 key steps to creating a sustainable effective communciation strategy in business.

How many business owners and senior leaders never take leave due to a fear of issues arising whilst their away. Managing quality is the key to creating a level of autonomy in how things are done whilst you are absent. In this episode we touch on one of the fundamental controls needed to achieve quality control. Visual workflow and process mapping.

Ever had problems in your business that just dont seem to go away. In this episode we explore the 8 key steps to ensure effective communication and resolution in your business. 1) Define 2) Contain 3) Explore 4) Validate 5) Analyse 6) Implement 7) Track Results 8) Share Learnings