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The Hackett Group’s Laura Gibbons talks with Chris Sawchuk, Principal and Global Procurement Advisory Practice Leader, about findings from the 2021 Procurement Key Issues study, which shows a dramatic shift in procurement priorities, including an increased emphasis on reducing supply risk, accelerating digital transformation, enhancing advanced analytics capabilities, and greater focus on diversity and corporate social responsibility.

Nilly Essaides, Senior Director of Research at The Hackett Group’s Finance Advisory Program talks with Tom Willman, Principal and Lead for Finance Advisory about how the pandemic has changed finance priorities for 2021. The pandemic has made it critical for finance to improve its ability to act as a strategic business advisor, cut costs and enhance effiiciency, and accelerate digital transformation.

Exec VP Dave Sievers talks with Supply Chain Practice Leader Bob Allen and Principal Josh Nelson about the results from our 2021 Supply Chain Key Issues Research, which detailed how the pandemic made supply chain a top priority for most companies. The research found that integrated business planning was a key to enable companies to pivot quickly when the pandemic hit. The panelists also detail how companies in an array of industries, including fresh food, computers, and fashion, adapted to supply chain challenges during 2020, and discuss lessons learned, progress in digital transformation, recommendations for 2021, and more.

Chris Key, global IT advisory practice leader for The Hackett Group, discusses findings from our IT Key issues research with Rick Pastore, senior research director. With digital transformation at the top of the enterprise agenda for 2021, IT must drive digital transformation within its own organization, in order to more effectively support enterprise transformation. But IT is behind the curve, having neglected its own digital transformation, and must focus on automating manual processes, building the skills and relationships it needs, and taking a leadership role in the enterprise. All this must be achieved in the context of shrinking budgets, reduced staffing, and increased workload in 2021.

The Hackett Group’s Chris Sawchuk talks with Nic Walden, procurement senior advisor, about the challenges with today’s typical procurement operating model, what changes can be made, the impact on procurement strategy and the increased demand for procurement agility and improved predictive capabilities.

Nilly Essaides, senior research director for Finance and EPM at The Hackett Group, talks with Gilles Bonelli, practice leader of Finance and EPM Advisory for Europe at The Hackett Group, and Vanessa Keating, director of Digital Finance and EPM Advisory at The Hackett Group, about how finance organizations have been accelerating their drive toward improving innovation, agility, and the strategic value they offer in response to the global pandemic.

Stephanie Marchuk, manager at The Hackett Group, talks with Chief Human Resources Officer and Advisory Principal Harry Osle about key vital signs for measuring the health of a human resources (HR) organization. Harry discusses some of the strategies that world-class HR organizations use to improve efficiency, while also delivering greater effectiveness and providing more strategic value.

Chris Key, senior director at The Hackett Group, talks with Allan Frank, The Hackett Group’s co-founder, about how the pandemic has accelerated the evolution toward true cross-functional collaboration for knowledge workers and others across the enterprise.

Host Nilly Essaides talks with Bryan Hall, The Hackett Group’s principal and finance transformation leader, about how the pandemic has changed the chief financial officer (CFO) agenda for 2020, and the emerging priorities for 2021, including dealing with ongoing uncertainty, continuing digital transformation, improving analytics capabilities, tightening cash flow management, and enhancing the ability of finance to serve as a strategic advisor to the business.

Laura Gibbons, The Hackett Group’s senior director, interviews Chris Sawchuk, The Hackett Group’s principal, on the results of our 2020 Procurement Key Issues survey. They discuss how the pandemic has caused procurement priorities to shift in areas such as digital transformation, risk management, talent and skills, social responsibility, and more.

Covid has represented a roller coaster for the human resources function. The Hackett Group’s North American Advisory Practice Leader Franco Girimonte talks with Senior Research Director Tony DiRomualdo about how the pandemic has changed HR’s role and provided an opportunity for HR to prove its value to the organization by playing a key role in maintaining business continuity. While the pandemic has proven the strength of some HR organizations, it has uncovering weaknesses of others in key areas, including skills deficiencies, structural issues and outdated technology.

Two of Norwegian Cruise Line Holdings’ lead IT executives – CIO and SVP of Operations and Governance Dimple Jethani, and CIO and SVP of Enterprise Applications and Emerging Technology Scott Piccolo – discuss how the company’s IT organization has responded to the global pandemic, and the IT challenges and opportunities presented by the next normal.