Natasha and Mark Hawker - Employee Matters
It gives us great pleasure to welcome Natasha and Mark Hawker to the podcast this week! We have personally experienced the quality of their work in their Sydney-based business, Employee Matters, and cannot recommend them highly enough for their HR expertise.
We hope you enjoy learning the story of this true power couple!
Learn more about Employee Matters:
Some highlights from this episode:
“We realised very quickly that business is a complicated thing. Tash was naturally in the leadership role, the face of the business, going out to meet clients - but she needed support back at the office, so I was naturally the ‘support guy’, which is natural to me anyway.” - Mark
“We are very clear about what my role and remit is, and what his role and remit is. We don’t jump into those. I think that’s really helpful to be clear that this is my space, that’s your space and I understand that you can do that better than I can.” - Natasha
“My sense is always that he’s got my back. He can just sort something out, tell me what I need to know or change, and I can go off and do that.” - Natasha
“Most business owners don’t celebrate their successes. So, we came up with the idea that - why don’t we celebrate by opening a bottle of champagne, drinking it together and celebrating what led us to this particular success? We keep all our bottles with a label on the bottom with whatever the achievement was.” - Mark
“We have a brass bell and every time we win a new client, we ring the bell. Whenever we ring it, wherever the kids are in the house they start cheering.” Natasha
“Sometimes you talk about the business too much. We recently went away and took a jar with us - the deal was, whenever one of us talks about the business while we were away, it was $10 into the jar.” Natasha
“A reason for us, why it works, is we share the good times and it makes them even better. We share the bad times, and it halves how bad it is.’ - Mark
“In relationships, trust and communication are important. In business, that importance is doubled.” - Natasha