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Build A Better Restaurant with Peter Harman
8 minutes | 4 days ago
124. Five Steps of Leadership
There are five steps, and each level is based on master of the previous steps. Where are you on your leadership journey? (And where are your managers?)
12 minutes | 9 days ago
123. Do Less Better
We're all too busy, but it's not time to slow down. Actually, it's time to STOP, take a look at your life.
22 minutes | 18 days ago
122. Evaluation Day
Today is "Evaluation Day" and I am going to evaluate YOU, to let you know how you're doing compared to what you SHOULD be doing as the Owner of your restaurant and the Leader of your people.
16 minutes | 25 days ago
121. The Financial Checkup
Real professional businesses measure sales and profits on a regular basis. You need to do the same. This week, we talk about your First Quarter performance.
21 minutes | a month ago
120. Who You Are
This week, I'm going to remind you of who you are.
20 minutes | a month ago
119. P1, P2 & P3
Who are your best and most loyal customers? Who are the people who have been to your restaurant maybe once? Who are the people who haven't heard about you ever? This week we talk about the difference between these three groups and how to market to each of them.
15 minutes | 2 months ago
118. Restauranting: The Game
A real game that's played by real people with real money. 80% of the people who play this game, lose all their money. The goal is the win the game. Build a better restaurant and join the Top 5% who earn a 10% profit every month.
24 minutes | 2 months ago
117. Time to Turn the Page
What antiquated ideas are holding you back? Are you wishing for 2019 when things were normal? You're wasting your time. When we think of the past it holds us down. What are we fighting in the restaurant industry? What's holding US down and what are we looking backwards at? The world is changing fast, restaurant owners need to get serious.
15 minutes | 2 months ago
116. Teacher, Leader, Coach
We are all frail and flawed creatures, and we make mistakes--including ourselves. We all need a little encouragement. This week I tell a touching story about Mrs. Thompson and a kid named Teddy.
20 minutes | 2 months ago
115. Marketing Myopia
Myopia is a medical term for near-sightedness, and in business, it's a person or company who suffers from a lack of imagination or intellectual foresight. This week, we ask the big question: "What business are you in?"
24 minutes | 2 months ago
114. Manage the Managers
In any business, the owner creates the concept, the managers create the systems, and employees run the system. Then, everyone works to improve the system--which is called innovation. The thing is, you already know this. But why aren't you doing this already? This week, we dive in and look at why.
15 minutes | 3 months ago
113. The Organizational Chart
The organizational chart outlines the chain of command and who is responsible to for what. It's used in the military and many world-class organizations.
20 minutes | 3 months ago
112. Make A Decision & Stick To It
We all make choices, decisions, and set goals. But a lot of time, we don't stick with it. This week, we talk about freedom of choice, how to choose the thing you can't live without, decisions that energize you, and doing your due diligence before making a decision 100%.
19 minutes | 3 months ago
111. Life Is Short
Who are you and why are you here? Why have you been put on this earth? This week, I tell a story about a restaurant owner from Illinois.
18 minutes | 3 months ago
110. How Much Should I Spend On Labor Cost?
A common question I get is "How much should I be spending on labor?" This week, we talk about the "30-30-30-10 Rule" and how to build a what I call "The Linear Schedule".
13 minutes | 4 months ago
This week we talk about the foundation of leadership, sharing knowledge, wisdom, and insight. Phronesis is a type of wisdom relevant to practical action, implying both good judgement and excellence of character and habits, sometimes referred to as "practical virtue".
23 minutes | 4 months ago
108. The Grand Canyon
How to make the mental and physical leap from 2019 to 2022. The things that got you here, will not get you to the next level. This week we talk about how to deal with change, letting go of what you have.
22 minutes | 4 months ago
107. Time To Step Up
2021 is going to be a big year, no more excuses. This week we talk goals and how to manage your business. You've had plenty of time in 2020 to think about what you want, now it's time to move.
12 minutes | 4 months ago
106. Improve, Innovate & Adapt
This week, we're going to look at three things through the eyes of your customers: how to improve, innovate, and adapt your business for the benefit of your customers in order for you to thrive!
20 minutes | 5 months ago
105. Your System Will Set You Free
This is the truth, and the opposite is also true, a lack of a system will keep you hostage. This week we talk about the concept of "The Way We Do Things Here", the organizational chart, job checklists, schedules, and HOW to design a system.
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