Listen Now

Mallory O’Connor, practice lead, culture and transformation at Habanero, discusses the power of aligning CX and EX and shares ideas you can use in your workplace right now to align CX and EX and improve performance.

In this podcast, Habanero President Steven Fitzgerald and Arrochar Founder Peter John McFarlane will discuss why agile enterprise transformation requires a newer, vulnerable style of leadership that uses the core capability it seeks to embed: agility.

In this previously recorded webinar,  Brian Edwards, director of products and services, and Steven Fitzgerald, President of Habanero Consulting, discuss what it takes for an organization to start a successful purpose journey.

Whether you are a leader looking to turn up the dial on the effectiveness of people working with digital tools, or you are attempting to shift your organizational culture, you have likely already faced the question of how you can create meaningful organizational change.  Scratching beneath the surface of common organizational change approaches exposes a change façade where new processes, updated tools, training, incentives and communications give the illusion of change, while the behaviours and beliefs that underlie them never shift.  In this podcast, Habanero President, Steven Fitzgerald, and Brian Edwards, director of products and services discuss successful approaches to enterprise or organizational change. They will cover: Why change that happens to people rarely works Ways that leaders can work with employees to define the direction and destination of lasting change

According to Gartner “only 3 in 10 business leaders are confident their organization has the culture it needs to drive future business performance.” We know that great corporate cultures improve customer service, increase sales and revenue, improve employee engagement, and improve nearly every other positive business measure. So why is corporate culture a mystery, and why do organizations struggle to optimize their cultures to meet their business and customer needs? In this recorded webinar, Habanero President, Steven Fitzgerald, and Brian Edwards, director of products and services, discuss the world of corporate culture including: What is corporate or organizational culture, and can it be shaped? Are certain cultural attributes more important than others? How past beliefs can get in the way of true cultural reflection. How to find the right approach for your organization. How to go beyond surveys and data to get a clear understanding of your culture.