#041 Building a Heating Business Based on Customer Service with Jack McGovern
In this episode of Business over Beers, William and Sam sit down with founder and owner of Glow Heating Services, Jack McGovern. Jack noticed a gap within the industry and focuses on high level customer service and communication to try to fix a sector that has a high dropout rate for customers. After working for a company he now offers a monthly breakdown service in his own and he has not let a customer down and has responded within 24/7. Hear how is redefining the heating services sector with his customer service, communication and LinkedIn antics! LinkedIn: https://www.linkedin.com/in/jack-mcgovern-🧡-1a89bb75/ Glow: https://glowheatingservices.co.uk See omnystudio.com/listener for privacy information.