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For this episode with Kevin McCarthy from Synovus and Chris Melton from Ameriprise we discuss strategic initiatives that moved the needle in 2022 and the follow through that is planned for 2023. We will also continue our exploration of the evolution from “Investment Services” to “Wealth Management”. And make sure to listen to the end where we make our Super Bowl predictions!

For this episode we dig deeper into a subject we’ve started exploring in previous episodes, and that is Wealth Management. Specifically, what is the difference between Investment Services and Wealth Management. How does Trust and Private Banking figure into the equation? How does compensation factor in? How is teamwork optimized across departmental lines? And Rhomes Aur, CEO at First Horizon Advisors, is the perfect guest to explore this with. Rhomes shares valuable insights and the lessons he's learned over his 35 years with First Horizon Bank.

For this episode we focus on the most effective ways to gather assets”. Our primary objective as “Trusted Advisors” should be to manage and protect the majority of our client’s assets. That is exactly what being a Trusted Advisor is all about. We will explore how to do this… the discovery process, integration of wealth management into the overall organization, the importance of helping clients protect their assets, etc.

This month we will continue a topic we initiated last month where we explored the concept of being a “Trusted Advisor”. In our opinion all advisors should strive to be Trusted Advisors. But how do you know when you’ve accomplished that? How do you know when you’ve “arrived”? We explore these topics and others including: What does it mean to be a Trusted Advisor? What do you have to do to become a trusted advisor? What does it take for clients to give you 100% of their assets to manage? How many clients can a Trusted Advisor serve? What are the benefits of being a Trusted Advisor inside a bank or credit union? Our guests include: Matt Griffin – Financial Advisor/Manager director- Steward Concepts (Matt manages 100% of almost all his clients investable assets.) Rob Cosentino – Wealth Consultant – Webster Investments Dan Pellegrino – Sales Manager Webster Investments The opinions voiced in this podcast are for general information only and are not intended to provide specific advice or recommendations for any individual. To determine which strategies or investments may be suitable for you, consult the appropriate qualified professional prior to making a decision.  Securities and insurance offered through LPL or its affiliates are: __________________________________________________________________ Not Insured by FDIC or Any Other Government Agency Not Bank Guaranteed Not Bank Deposits or Obligations May Lose Value ___________________________________________________________________ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. Webster Bank and Webster Investments are not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using Webster Investments, and may also be employees of Webster Bank. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, Webster Bank or Webster Investments. Webster Bank, Webster Investments, and LPL Financial are not affiliated with any of the other referenced entities.

For this episode, in addition to trends in our channel, we will discuss what it means to be a Trusted Advisor within the evolving landscape of Wealth Management. Our guests are a successful advisor and his manager from Regions Investment Services. Topics include: Engendering trust to attract and retain assets Differentiating your process Managing through volatility Segmentation Leveraging staff

In addition to discussing how to thrive in a volatile market we follow up on the discussion from our last episode - our channel’s transition from investment services to wealth management. Is it real or window dressing? What are the emerging best-practices? Topics include: What is Wealth Management? Best-practices during market volatility Advisor tiering Teamwork with Private Banking and Trust Protecting client assets We also talk about our favorite entertainment, travel, and wine apps!

From investment management to wealth management, basic investment guidance to specialty investment guidance (like ESG), commissions to fees, things are changing in our channel. Join Jacinda Norvell, Senior Managing Director at Truist Wealth, and Cheryl Sutter, a leading advisor at American National Bank of Texas, as we discuss where things are headed.

What's the difference between "Investment Services" and "Wealth Management", and how do we transition from one to the other? That's what we discuss in this episode of BISA TrendWatch. Our panelists are Scott Ford from US Bancorp and Josh Hinsch from Ameriprise. In addition to defining true Wealth Management, we discuss advisor tiering, a team-based approach, and attracting top talent. We also discuss the strangest food we've ever eaten :-)

Our panelists for this episode include an executive who manages one of the more successful programs in our channel, and an industry veteran known for his work with the entirety of a financial institution to assure alignment of critical strategic initiatives across the framework of an organization. Discussion topics include: Client communications related to economic uncertainty. The biggest challenges of this year. Standardizing Service Level Agreements. Strategic initiatives that are working. We also discuss who the most famous person is our panelists ever met!

In this special episode honoring Women’s History Month we feature four successful women in our channel who have each made unique contributions to making our industry a better place to work for women aspiring to be financial service professionals. Our discussion focuses on what it takes to be a female leader in our channel, and what advice our guests have for women who may be just starting out in our industry. Topics include: Making our channel more attractive to women Advice for women just starting out in our industry Thoughts on effectively recruiting women Gratifying "women's power" moments We also discuss things that the panelist's work colleagues don't know about them :-)

The topic for this episode is “Growth Beyond the Branches” and we use BISA’s recent research report of the same name as a basis for the discussion. Our guests are Mike Miroballi of Huntington, and Brian Surovik of Ameriprise. Topic covered include: The evolving role of the branch The future of the branch-based advisor Branches as “community centers” Countering less referrals with higher quality referrals Leveraging the digital experience The Remote Advisor profit center Second Story growth Oh boy, we also make Super Bowl predictions…

For this episode we’re joined by executives leading the charge in three third-party broker dealers that serve our channel: Chris Melton of Ameriprise, Jim Norwood of Securities America, and Dan O'Brien of LPL. We discuss leveraging lessons learned in 2021 to get off to a fast start in 2022. Topics include: New measurements of success Reinvention of branches Fee-for-service Providing choice - the RIA factor Attracting the NextGens We also talk about the best concerts we saw in 2021 :-) Come join us!

In this interview with David Zimmerman, one of the top performing program managers in our channel, we discuss where the puck is going in the wealth management space and what we must do to be relevant five years from now. We are also joined by Josh Hinsch who will tell us what the top performing programs at Ameriprise are doing to increase their success metrics.

For this episode we initiate a focus on what it takes to be a top performing program. For the next series of BISA episodes we will interview program managers from top performing programs in our benchmarking research. This month we interviewed David Biliter from First Citizens, a program that holds the #1 position for household revenue penetration. We were also joined by Matt Barhorst of Ameriprise, one of the top BDs in the nation..  Topics include: Creating a culture of advice Removing friction from the process Creating a career path towards Second Story Advisors Cross-departmental cooperation Earning the trust of lenders Getting past the “$300K GDC Wall” Creating a fully functional remote advisor center Having client discussions about the Protection Need

Tim Sease, the 26 year veteran of South State Bank, and Sam Nasser, a 17 year veteran of the third-party BD world currently with Ameriprise, join us for a discussion on revenue drivers net of market performance, differentiation, leveraging planning in a low interest rate environment, covering the protection need, meeting our real competition head-on, and the importance of culture.

Chris Melton of Ameriprise and Tim Killgoar of Raymond James discuss how to continue 2021’s gravity-defying momentum, best-practice differentiators, competing with other channels, and recruiting.

This month we are joined by Pete Dunlap of Citizens Bank, Jim Fujinaga of Hancock Whitney, and Kyle Stroud of Centennial Bank. In addition to industry trends our panel discusses the strategic initiatives driving their programs through 2021 and beyond including client segmentation, rep force tiering, increasing financial planning, working the bank, and becoming a “Trusted Advisor”.

This month we are joined by Jonathon Allen of Wescom, Jim Ferry of ESSA Bank & Trust, and Jim Nonnengard of Regions Bank. In addition to reviewing first quarter performance and second quarter outlooks, this episode dives into strategic issues such as reassessing advisor branch coverage, successful asset gathering tactics, critical 2021 initiatives, the importance of servicing the Protection need, and the ESG investing trend. A big thank you to Ameriprise for making these episodes possible!

For this episode we are joined by Jane-Ellen Porter of People's United, and Vance Richard of First Horizon. In addition to industry trends this episode dives into strategic issues such as centralized financial planning, employing insurance specialists, the importance of cross-departmental relationships, sales force tiering and nurturing book-based advisors.

Part Two picks up the discussion right were we left off in Part One with Frank Consalo of Citi Personal Wealth Management, and Matt Griffin of Steward Concepts, a boutique financial institution affiliated firm. We discuss the need to attract more young talent to our industry, creating trust in advisor/client relationships, selling peace of mind, attracting all the client’s assets, and more.