Listen Now

Maria-Rosa (Mia) Moroso is the Head of Information and Knowledge Management at the NATO Communications and Information Agency, and leads this effort since 2014. She is passionate about exploring ways for people to share their knowledge and expertise to become the best versions of themselves while growing their business or organization. Mia has a MSc in International Marketing Management with a major in new media marketing, yet her foundation lies in a MA in Linguistics which allowed her to transition from an Italian Foreign Affairs career to NATO in 1998 where her previous roles have spanned from Executive Support and Officer roles to Communications, Protocol, and Information Assurance and in various NATO Bodies. KCO #NCIAgency OSCAR

I came to work at Chautauqua in 2004 as the chief executive officer of the Chautauqua Foundation and as the vice president of development for Chautauqua Institution. Sixteen years later, I gave up my role at the Foundation and currently focus on leading the advancement program of the Institution as senior vice president and chief advancement officer. In the latter role, I am responsible for the talented team that works with our philanthropic donor community to support the mission of the Institution. We build relationships with members of the community to assist them in fulfilling their ambitions for Chautauqua. It is incredibly rewarding to see how the community has responded to revitalize facilities, provide scholarships to young artists for study here, and bring the best thought leaders to our platform. Gift by gift, our donors ensure Chautauqua flourishes.Before coming to the Institution, I practiced law for nine years. For two years, I served as the assistant dean of development at William & Mary Law School. I served ten years as director of development, and then as assistant head for development at the Williston Northampton School in Easthampton, Massachusetts. I came to the Institution after serving three years as the assistant dean for development at the University of Michigan Law School.

Dr. Kraus has a boutique consultancy www.aht.ch with targeted business innovation solutions for department leaders. Over 30 years of experience as project manager in pharma and med tech industries with focus on team collaboration and ICT data analysis in research and development. Coach of agile methods, innovation culture and mindset. Knowledge management consultant and lecturer. Certified project manager IPMA. President of Swiss Knowledge Management Forum (SKMF). Creator of various knowledge management tools. The KM model explained in the podcast.

Photo by Sarah Berndt Hampton Sarah Hampton is a Learning and Knowledge Management Program Manager who works to apply attributes of Information and Data Governance and Management, Library Science and Knowledge Management into the realm of Learning & Development.  This fusion has resulted in an expanded scope of effectiveness for which she is grateful to have the opportunity to develop.   Collaborating and co-creating with global colleagues Sarah designs, develops and implements solution sets that meet and exceed business needs with a continuous improvement methodology that strives to optimize human resources and technology.

Nadia is a senior manager at TechnologyValley. TechnologyValley is specialized in Conversational Artificial Intelligence for businesses which offers highly customizable products in the field. TechnologyValley’s proprietary AI technology provides many unique capabilities such as understanding multiple meanings per message, interacting with users via innovative Conversational User Interfaces and many others.

Bryan Choe is a young professional born and raised in Honolulu specializing in Technology, State, and Government relations’ strategies. Passion in anything physically and mentally demanding; from hiking Hawaii Loa ridge to venturing deep into rabbit hole algorithms; to community based activities with local neighborhood boards, to the battle against sequestration in the federal level.Whether it is process improvement or how to make our world and community a better place, let’s talk story over coffee!

Ved Prakash is a well-recognized senior industry professional with a global experience of 29 years in a variety of leadership roles with strategic, business and operational responsibilities, including large transformation programs. He is considered a thought leader in Knowledge Management with core expertise in enterprise KM strategy, governance, knowledge and social architecture, process, technology enablement, focus on content/collaboration, culture building and change management. He is currently Chief Knowledge Officer (CKO) at Trianz, a silicon valley based management and technology consulting firm helping Fortune 1000 organizations transition to a digital enterprise. He is also an independent Digital and Knowledge Transformation Consultant to other organizations, and mentors startups on various aspects right from strategy to operations. Prior to this, he spearheaded Knowledge Management at Montreal-headquartered CGI Inc. He led a large transformation program at CGI across Asia Pacific covering Sales & Marketing, Operations, HR, Finance and Delivery. In addition, he served as a member of the Global Application Services Council at CGI.

Sara Feldman is the Director of Member Engagement for the Consortium for Service Innovation, where she connects Members with resources to support their success and enhance their customer experience. She is a KCS v6 Certified Trainer and experienced with customer-centric functions in the software industry. With a foundation in Technical Writing and Knowledge Management, her previous roles have focused on professional development programs, customer self-service, Customer Success Enablement, and cross-functional Technical Content Strategy. #KCS #IntelligentSwarming

Kristan McMahon has served as President of the Robert H. Jackson Center since April 2019. McMahon is a former principal with Vetted Solutions, an executive search firm specializing in association and nonprofit recruiting and consulting in Washington, D.C. where she helped guide a transformational process for the company’s executive searches. Previously, McMahon was corporate counsel for Verizon in Arlington, VA where she advised all business entities on a variety of antitrust issues, including deal analysis and compliance with antitrust/competition laws. Before joining Verizon, McMahon served as a Staff Attorney for Howrey LLP, where she was part of the antitrust team leading government investigations and litigations for numerous global Fortune 500 companies. McMahon received a B.A. in Journalism/Mass Communication and Political Science from St. Bonaventure University, a J.D. from The Catholic University of America, Columbus School of Law, as well as a Certificate from its Communications Law Institute. She serves as a Trustee and Chair of the Student Affairs Committee for St. Bonaventure University. She also serves on the boards of Youth For Understanding, an international student exchange organization, and Sitar Arts Center, a youth arts education center in Washington, D.C.

Chris Mottes is the CEO & Partner, Hindenburg Systems. Chris has 30+ years of experience in media production, entrepreneurship, management and business development in London, Stockholm and Copenhagen. Chris’s first interest was journalism and human rights, growing up in South Africa under apartheid in the 80’s will do that to you. Bachelor in draft dodging and revolution from University of KwaZulu-Natal, South Africa. He has worked as a producer, sound technician and editor on countless radio, TV, film and games productions since 1990. Before joining the Hindenburg in 2010 as CEO, Chris co-founded and/or managed several media production companies including Deadline Film and TV, Deadline Games and Vision Park Entertainment.

Zach Wahl is CEO and co-founder of Enterprise Knowledge (EK), the world's largest dedicated Knowledge, Data, and Information Management Consultancy. Based in Washington, DC but operating globally, EK has worked with hundreds of commercial, government, and non-profit organizations to deliver KM/IM strategy, design, and implementation services. EK has been listed on the Inc. 5000 fastest-growing companies in the United States for the last two years and has won Best Places to Work awards from Washington Business Journal, Washingtonian Magazine, and Inc. Magazine. In his role as CEO, Zach is responsible both for the strategic growth of the organization as well as the organizational development and culture. Under his leadership, EK has grown every year since it was founded, being recognized on the Inc. 5000, Virginia Fantastic 50, and Arlington Fast Four for the organization's noteworthy rate of growth. At the same time, EK has been consistently recognized as a great place to work and as a philanthropic leader in the community. Zach is also a globally recognized thought leader in Information Management, Knowledge Management, and Taxonomy Design, having provided business, management, and IT solutions to a global range of clients for over 20 years. He has worked with over 200 public and private organizations to define strategy, road map, implement, and evolve knowledge bases, intranets, content management, document management, taxonomy management, websites (eCommerce and informational), and other information management systems. In support of these activities, he has run over 250 taxonomy design workshops based on his own business taxonomy design methodology.

Benjamin Anyacho, MBA, PMP, is a senior project manager and enterprise knowledge management (KM) lead at the Texas Department of Transportation. He is an expert in project and knowledge management and serves on several national and global research, projects, and KM boards/committees. Benjamin is the Executive Director of the non-profit Apostolic Bridge Builders, Inc. in Austin, Texas, where he lives with his wife, Precious, and two teenage children, Ben and Amara.

Nick Poole has more than 20 years experience as a senior leader, CEO and Trustee in the museums, arts and libraries field, including my current role as the Chief Executive of CILIP, the UK Library and Information Association. Nick has extensive experience of leading digital transformation, modernization, strategic communications (including PR, lobbying and partnership-building with leading brands) and income diversification and growth. Nick believes in authentic, open and accountable leadership and am passionate about supporting the people I work with to excel, learn and grow their skills and confidence. I regularly speak on behalf of my industry in the media and press and am an accomplished public speaker, including providing evidence for Parliamentary Committees.

Join in the future of KM with the leaders of the Knowledge Management Global Network (KMGN). https://www.kmglobalnetwork.net/

Donald Clark is an EdTech Entrepreneur, CEO, Professor, Researcher, Blogger and Speaker. He was CEO and one of the original founders of Epic Group plc, which established itself as the leading company in the UK online learning market, floated on the Stock Market in 1996 and sold in 2005. As well as being the CEO of Wildfire, an AI-driven learning company, he also invests in, and advises Learning technology and EdTech companies. Describing himself as ‘free from the tyranny of employment’. He has been on the Boards of many private and public organisations; CogBooks, City&Guilds, University for Industry, LearnDirect and BHDF.and currently a board member of AI focussed company Learning Pool. He has worked in schools, vocational, higher, corporate and adult learning, delivering real projects to real learners. Donald has over 30 years experience in online learning, games, simulations, semantic, adaptive, chatbot, social media, mobile learning, virtual reality and AI projects. He has designed, delivered and advised on online learning for many global, public and private organisations. He is an evangelist for the use of technology in learning and has won many awards, including the first ‘Outstanding Achievement in E-learning Award’ and ‘Best AIM Stock Market Company’, ‘Most Innovative Online Product’ (for WildFire), ‘Best Online Learning Project (for WildFire)’ and ‘JISC EdTech Award’ (for WildFire). An award winning speaker at national and international conferences, he has delivered keynotes in Europe. US, Africa, Australia, Middle and Far East. …… also a regular blogger (10 years+) on learning technology, His series on learning theorists, as well as 500 researched, online design tips, are valuable open resources. His book ‘AI for Learning’ and ‘Learning eXperience Design’ are both available on Amazon.

Tony Rhem is a recognized thought leader in AI, KM, Big Data, Information Architecture and Innovation. Since 1990 I have served as CEO/Principal Consultant of A.J. Rhem & Associates (AJRA). AJRA is a consulting, training & research firm focusing on knowledge management, AI and system integration with offices located in Chicago IL, and Charlotte NC. As a consultant, strategist and advisor, Tony has worked with U.S. fortune 500 corporations, in retail, communications, financial, insurance, legal, logistics, education, healthcare, as well as US Federal, State and local government, and the military. Tony is actively working with emerging technology firms as both an advisor and early stage investor. As a speaker and author he engages the audience to demystify technology to enable its understanding, implementation and practical use. Tony particularly enjoys working as a technologist in the areas of Knowledge Management and Artificial Intelligence.

April Buckland April currently serves as a Driving Adoption Program Analyst for the Internal Revenue Services’ Knowledge Management and Transfer (KMT) team.  She began her career with the agency in 2008 and has served in several HR positions within the Agency. In 2014, April first began her Knowledge Management journey as a KM cadre and later had the opportunity to detail within KM. In 2019 she began working permanently within the IRS Knowledge Management and Transfer group, she has specialized in developing the KM tools in SharePoint, leading our key stakeholder groups and continuing to obtain sponsorship within all levels of the agency. Clara Prather Clara graduated from Texas Woman’s University with a bachelor’s degree in business administration. She began her career with the Internal Revenue Service in 2007. Clara currently serves as a Driving Adoption Program Analyst for Knowledge Management and Transfer (KMT) and is a Certified Knowledge Practitioner. She has held various positions within the IRS. Clara is married and has two children. Her son Duece will be entering ninth grade for this upcoming school year and plays football and runs track and her daughter, Sariah will be going to third grade and runs track.

Guests on the KM Lobby Ian Rodwell Ian works with Linklaters’ key clients on a range of knowledge and learning initiatives. He delivers guidance, workshops and masterclasses globally on knowledge exploitation, collaboration, high-performing teams, creativity, the role of trust, virtual working and motivational leadership. He is also an experienced coach and a member of the Linklaters training faculty. Ian joined Linklaters in 1992, originally working in their Real Estate Department where he helped set-up the group's first knowhow system. He then ran an Information Unit providing research and analysis services to 260 lawyers and business development practitioners in the firm's mainstream corporate practice. A regular speaker at conferences and events, Ian is a doctoral researcher at City University, London and has supported the Guildhall School of Music and Drama on a workshop that looks at business collaboration via the lens of a jazz ensemble. He also authored Knowledge to Action – a report that looks at how effective KM practices can help in-house legal teams add value to the wider business.  Vishal Agnihotri Vishal Agnihotri has held operational, consulting and leadership roles for over 20 years in enterprise Knowledge Management spanning business research, knowledge technology implementation, training and adoption, and knowledge process outsourcing (KPO).  Prior to joining Hinshaw as its first Chief Knowledge Officer, she was the Chief Knowledge Officer at Akerman LLP. Earlier, she led Knowledge Management groups at two Big 4 consulting firms, KPMG and E&Y. Her focus is to equip practitioners with enabling services, tools and insights. Vishal started her career in Knowledge Management at a boutique research and advisory firm which supported Fortune 500 clients with market perspective that informed and provoked their new product development, new market entry, strategic growth and innovation efforts.  Vishal holds an MBA from the University of Leicester (UK). She frequently speaks on Knowledge Management in the professional services firm, and her audiences have included podcast listeners of Technically Legal, The Geek in Review and the Modern Lawyer and conference attendees at  ILTA, AALL, the World Bank KM Forum, the Lex Mundi Roundtables, the Ark Group Knowledge Management in the Legal Profession Conferences, Ark Group Law Libraries Conferences, APQC, E2, IABC's Intranet Global Forum, Digital Workplace Group, and the EY Human Capital Conference. Evan Shenkman Evan Shenkman is the Chief Knowledge and Innovation Officer at Fisher Phillips, an AMLAW 200 labor and employment law firm with 36 offices across the United States, where he leads the firm’s Knowledge Management, Innovation, and Library functions. Constantly at the forefront of change in the legal profession, Evan was named to the 2021 Fastcase 50 List, recognizing “50 of the smartest, most courageous, innovators, techies, visionaries, and leaders in the law,” and he received the 2020 Legal Innovator of the Year Award, recognizing his team’s numerous innovations during the coronavirus pandemic. At Fisher Phillips, Evan’s responsibilities include harnessing the power of knowledge, A.I., and data analytics to the benefit of firm attorneys and clients; creating processes, practices, and software to allow firm attorneys to work smarter, faster, and more in sync; creating internal and client-facing collaborative tools; and introducing innovative technologies and approaches to help firm attorneys and clients thrive in the modern workplace. A frequent author, presenter, and podcast guest in the KM and Innovation space, Evan has been featured in The American Lawyer, the ABA Journal, Law.com, the AALL Spectrum, The Modern Lawyer Podcast, LiteraTV, and the Reinventing Professionals podcast, among others. Before entering the KM field in 2011, Evan was an AV-rated employment litigator for a decade.