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I get asked all the time by salon and beauty spa owners how they can make their team more accountable. It’s totally understandable because it’s not something we’re taught in the normal career and business journey. It’s a leadership skill rather than a skill that’s innate in our craft as a beautician, hairdresser or therapist. While I’d love to say there is one secret you need to know to master this, I’d be lying to do so. It’s the small things, lots of small things that you need to take on board. What I can say with absolute confidence though, is that if you do master the art of leading your team, then your chances of business success will increase dramatically. Episode Highlights:  Make expectations known. Make xxpectations visible Create a communication rhythm with your team If you don’t have one already, set up a team calendar that everyone can see and have access to. Make sure people walk away with any action items they are accountable for. Everybody likes to ‘do better’, no matter how laid back they might seem about these things. The more you support your team to do better, the better they will become. Once you start to lead your team and make them accountable for the role that they're there to do, you will actually enjoy the business a whole lot more and the financial rewards will absolutely come. Useful Links Read more over on our website here The Loft Studio Facebook Vanessa Main LinkedIn The Loft Studio's Instagram Vanessa Main Twitter The Loft Studio Website Get in touch​   https://expertsonair.fm/4-key-tips-make-beauty-business-team-accountable/    http://theloftstudio.com.au/4-key-tips-to-make-your-beauty-business-team-more-accountable/

Money and cash flow are the biggest causes of stress, frustration and lost sleep for salon and spa owners. Given how essential cash is, both for the business and personally for the owner, it’s critical to get a handle on it. Here are three of my high-level tips for getting a handle on the money situation for your business Episode Highlights: Know your numbers Make the Profit and Loss your new best friend The 3 areas to focus on with your Profit and Loss statement Make your cash count - are all your treatment options profitable? Take time out for critical thinking Where is the cash coming from in the business? How are we talking to our clients? Useful Links The Loft Studio Facebook Vanessa Main LinkedIn The Loft Studio's Instagram Vanessa Main Twitter The Loft Studio Website Get in touch​

Episode Highlights: Introduction to the Beauty Think Tank What can they expect from the show? Why do salon owners need to hear this information? About Vanessa Main and her background in the salon and spa industry What are the biggest mistakes that salon owners are making? What all salon owners should be doing   Useful Links The Loft Studio Facebook Vanessa Main LinkedIn The Loft Studio's Instagram Vanessa Main Twitter The Loft Studio Website Get in touch​