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Many people manage with disruption as the goal, but disruption should just be the result of the good judgement we apply. Discerning leaders who understand what needs to change and when have the right idea.

Technology has expanded convenience, but it hasn't made the value of customer service go away. Much has changed over the years, but the need for a personal banker remains the same.

Don't let yourself fall in love with the idea of precision. Bank marketing messages are more effective when they're a little broader than they absolutely have to be. Over-aiming leads to over-missing.

You'd better have a plan before you uncap big data. Are you ready to use your bank's data? Don't let a vendor hype you up with possibility only to leave you high and dry.

Big data brings a lot of promises along with it, but it only works for those who proceed with caution and care. Make sure you know what you expect to do before you begin.

Make sure your bank marketing campaign finds the right balance between action-inducing emotion and decision-supporting logic.

Every element of ADA-compliant web design is something you should want your site to have or do anyway. This is a great way to make sure your busiest branch is always the best it can be.

Nearly two-thirds of bank names contain the same words (not counting the word “bank”). Listen to our latest blogcast to see if your bank stands out from the pack or just blends in.

Your clients don't think about banking, but they think of their money every day, and banking should be a part of that. Don't miss a chance to explain banking on their terms. They'll thank you for it with their business.

Not to oversimplify our jobs, but the whole goal of marketing is to tell more people. And the better you do it—well—the better it is. How can you share the best version of your story with the most people?Listen to Josh’s top 10 reasons community banks struggle to compete with their competition and what he does to fix it.

Sure, when it comes down to it, everyone in your organization wants to be compliant. We show you how to make frustrations with compliance a thing of the past—even when your marketing ideas collide with organizational directives, policies, and procedures.

Millennials are buying more homes than any other generation, and if you're ignoring them, you're missing out on an entire generation of bank customers.

Geotargeting and geofencing are two of the trendiest advertising activities going. More than that, they're proving to be the next big thing on the bank marketing frontier.

Developing a comprehensive digital banking solution for your bank is kind of like jumping into the pool. We’re here to say the waters are nice, but even if they weren’t, all your bank’s clients are already in the pool.

Here’s why customers leave, and how they decide where to go. Listen to what our team has to say about the best ways to speak to those most ready to listen.

If a problem cannot be solved through conventional means then, by its very definition, we must apply bank marketing logic that is unconventional.

The days of boosting deposits by sending new account holders home with a free toaster are long gone. The marketplace that once responded to “value pricing” is now more interested in “value added.” How are you adding value?

As marketers implement marketing automation in greater numbers each year, a new responsibility has emerged: knowing what data matters and what data doesn't.

Community banks rarely find their marketing advantage in the size of their budgets. Their ability to react and their connection to their customers make their magic happen.