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AutoSuccess: The Podcast
21 minutes | Sep 23, 2022
Episode 769: The Guest Experience
In this audio airing of a past Executive Spotlight interview, Ryan Powers, the VP of marketing and business development with SoundFox, discusses the importance of the guest experience during the car buying process. From the hold message for call-in customers to those waiting for F&I help in the dealership lobby, Ryan offers his insights to give your customers the experience they want.
7 minutes | Sep 16, 2022
Episode 768: How to Level-Up Hiring Practices
Laura Rowland, account executive with iA American Warranty Group, joins us today on AutoSuccess: The Podcast to discuss the who, what, why and how of modern hiring. For insights on what benefits to offer employees and how to make your whole team part of the hiring team, listen in to this important interview.
23 minutes | Sep 9, 2022
Episode 767: Analyzing Fixed Ops Processes
This episode of AutoSuccess: The Podcast features an audio airing of the Executive Spotlight interview with Kristin Williams, the manager of dealer development with DealerPRO Training. Through her role with DealerPRO, Kristin helps dealership's all around the U.S. evaluate and improve their store processes. Listen in to this episode for insights on what processes Kristin says the nation's top performing dealers are implementing.
13 minutes | Sep 2, 2022
Episode 765: Increasing Dealers' F&I Potential
In this episode of Auto Success: The Podcast, Rick Kurtz, the senior vice president and chief distribution officer for Protective Asset Protection, discusses how dealers can better strategize F&I profits amid this challenging and quickly changing sales climate. Rick offers insights on inventory and parts shortages, consumer behavior, inflation, training and how all these factors affect F&I.
24 minutes | Aug 26, 2022
Episode 764: Mentoring Your Employees
In this audio airing of the Executive Spotlight episode with Kimberly Cowen, the CEO of automotive marketing company Kymeera, we discuss all things employee relations. From how to keep your employees happy and the importance of creating a mentoring program, tune in to this episode for some invaluable tips and advice from this executive.
24 minutes | Aug 19, 2022
Episode 763: Improving Call Management
In this episode of AutoSuccess: The Podcast, The VP of Training with Car Wars, Ryan Pitz, gives dealers and their sales team advice on how to have more successful sales calls. For more information on his company, visit CarWars.com.
21 minutes | Aug 12, 2022
AutoSuccess 762: Marketing Your Service Lane
In this audio airing of our Executive Spotlight interview with Russell Hill, the co-founder and managing partner of FixedOPS Marketing, the fixed operations expert discusses improving marketing tactics for your service lane through better video, user-friendly websites, increasing your social media presence and more.
20 minutes | Aug 5, 2022
AutoSuccess 761: Working with Subprime F&I Customers
This week on AutoSuccess: The Process, we catch up with Beck Chernek, the president and CEO of Cherneck Consulting to hear her thoughts on raising vehicle costs and how that is changing the sales process with subprime buyers. Becky relays insights on refinancing, rising interest rates and more in this interview.
30 minutes | Jul 29, 2022
AutoSuccess 760: Website Content and SEO
Zach Billings, the co-founder and VP of client performance with Wikimotive, joins us today on AutoSuccess: The Podcast to discuss the very important topic of search engine optimization. Listen to the educational interview for invaluable insights on paid search, video and written content, distance-based SEO rankings, blog posts and more.
16 minutes | Jul 22, 2022
AutoSuccess 759: Industry Insider Tips from Kunes Auto Group
In this audio airing of a past Dealer Insider interview, Scott Kunes, the COO of Kunes Auto Group, discusses what makes his organization successful, with insights about community outreach, employee relations, social media marketing and more.
17 minutes | Jul 15, 2022
AutoSuccess 758: Leadership — Developing the Next Generation
In this leadership episode, past AutoSuccess: The Podcast guests answer the same question: What are the keys to to developing the next generation of leaders? Seven industry experts give their insights on this with ideas ranging from identifying your mid-performing employees to bringing talent back into the physical workplace.
12 minutes | Jul 8, 2022
AutoSuccess 757: A Look into Hyundai of South Brunswick
In this audio airing of the Dealer Insider with Janet Feliciano, general manager and dealer principal of Hyundai of South Brunswick, our guest discusses her dealership's hiring practices, service lane, EV trends they are seeing and more.
26 minutes | Jul 1, 2022
AutoSuccess 756: Increase profits using better marketing
In todays episode of AutoSuccess: The Podcast, Jason Girdner, the CEO of automotive marketing company TECOBI, joins us to discuss how dealerships can increase profits during this time of fluctuation through better advertising, social media usage and customer communication.
12 minutes | Jun 24, 2022
AutoSuccess 755: The next generation of dealers with Automotive Innovations
In our second Executive Spotlight episode, we welcomed Hoss Devine, the CEO and founder of Automotive Innovations (AI) to the AutoSuccess studio. Hoss discusses the suite of solutions AI offers dealers, including F&I, recon and training programs, as well as what the future of dealerships will look like.
26 minutes | Jun 17, 2022
AutoSuccess 754: Recruiting and Retaining Talent
Leadership from The Atticus Group, Co-Founder Andy McBride and Vice President of Business Development Trevor Patching, join us on AutoSuccess: The Podcast to discuss remaining a competitive employer, creating loyal employees and more hiring trends.
17 minutes | Jun 10, 2022
AutoSuccess 753: DealerBuilt's Veronica Dunford
This episode of AutoSuccess: The Podcast features our first Executive Spotlight video interview series episode where we welcomed Veronica Dunford, the VP of strategic partnerships for DealerBuilt, to the AutoSuccess studio. Veronica discusses her background, how DealerBuilt has reimagined DMS and how the company is growing.
18 minutes | Jun 3, 2022
AutoSuccess 752: Vehicle Leasing Opportunities
This episode of AutoSuccess: The Podcast welcomes Michael LaMotta, the founder and CEO of DOWC, who provides insights on future trends in the auto industry, specifically surrounding vehicle leasing and dealer owned finance captives (DOFC).
13 minutes | May 26, 2022
AutoSuccess 751: Improving the Car Loaning Process
Laura Tierney, the managing partner of ARSLoaner, joins Host Thomas Williams to discuss how dealerships can update car loaning practices using a software solution — and ultimately improve CSI scores.
19 minutes | May 20, 2022
AutoSuccess 750: F&I Accuracy and Transparency
Tony Dupaquier, North American training director for iA American Warranty Group, discusses how accurate F&I information and transparency is beneficial to the customer relationship and the dealership itself.
9 minutes | May 13, 2022
AutoSuccess 749: Industry Insider Tips from Stuckey Automotive
Matt Stuckey, the president of Stuckey Automotive, discusses how service is integral at his five-store brand.
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