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Association Chat Podcast
53 minutes | 24 days ago
Squeezing Non-Dues Revenue Out of Your AMS
The world suddenly changed, but should your AMS? Maybe not. What non-dues revenue sources are lying in wait with your current AMS? Maybe more than you think! For this episode of Association Chat, we talk about APIs and how your current AMS could be helping you with everything from virtual event fees, certification exam charges, e-Learning proceeds to eCommerce sales and so much more! What AMS does all that? Most of them now, because they have increasingly robust APIs! We ask: What are Application Programmer Interfaces? Why should association executives care? What is the low-hanging fruit for squeezing more dollars from your AMS in non-dues revenue? Guests Anirudh "Rudy" Pandya, Owens Gollamandala, and Tom McClintock discuss all this and much, much more as we chatted about "Squeezing Non-Dues Revenue Out of Your AMS" on this episode of Association Chat! SUPPORT Association Chat on PATREON: https://www.patreon.com/associationchat Association Chat started as a weekly tweetchat in March 2009, and it provides participants the chance to learn and connect weekly around different topics relevant to the community. Past guests have included Mo Rocca, Max Brooks, Seth Godin, Harriet Washington, David Nadelberg, Dorie Clark, Nir Eyal, Radha Agrawal, Miki Agrawal, Scott Stratten, and hundreds of other compelling guests. Feel free to email if you have any questions! Email: email@example.com FIND Association Chat: APPLE PODCAST: https://podcasts.apple.com/us/podcast... SPOTIFY: https://open.spotify.com/show/42X3jBR... YOUTUBE: https://www.youtube.com/c/Association... BLOG: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/association... FACEBOOK: https://www.facebook.com/groups/Assoc... MIGHTY NETWORKS: https://associationchat.mn.co/feed LINKEDIN: https://www.linkedin.com/groups/13680...
60 minutes | a month ago
Can Overachievers Overcome Imposter Syndrome?
Are you ambitious? Goal-oriented? Successful? Shhh...! Imposter syndrome is the dirty little secret of overachievers. Do you have it? *Imposter Syndrome can look like: a sense of being a fraud fear of being discovered difficulty internalizing success On this episode of Association Chat, we talk with guest Cynthia D'Amour about overachievers, imposter syndrome, and how to combat fear around failure. Cynthia D'Amour has spent the last 20 years helping leaders be successful. She is a champion for overachievers. She's the author of several books including The Lazy Leaders Guide to Outrageous Results. She also hosts the new Improv for Overachievers Workouts multiple times a week. The laughter-filled breaks help overachievers decrease stress - and make work easier.
9 minutes | 2 months ago
Questions can Amplify Your Growth
What’s the first thing you typed into Google today? Was it a question? What kind of question was it? Questions are a phenomenal place to start if you ever want to get closer to understanding something – whatever it is. And that’s what I’m thinking about today when it comes to business and how we can better show up for ourselves and the people we serve. So I invite you to come along and think about it with me on this week’s inaugural episode of Amplified Growth with me, KiKi L’Italien.
62 minutes | 2 months ago
The Story of Julius Solaris and EventMB
Who is Julius Solaris, what is EventMB, and what happens when a founder steps back from the role he is most known for in a company he started 14-years-prior? On Tuesday, February 16, 2021, Julius Solaris announced he was stepping down from his role as Editor-in-Chief for EventMB. I talked with him on Thursday, February 18th at 5 pm ET to look back at the creation of EventMB, its highs and lows over the years, its acquisition, and what he sees on the horizon for the events industry, EventMB, and himself!
29 minutes | 3 months ago
Association Tech Acquisitions: Fonteva and the Future for the Association AMS
Find out what the acquisition of Fonteva means for the association industry! For this interview, I talk with three guests playing a big role in the recent acquisition of Fonteva, an enterprise AMS focused on the association industry. Neal Platt --- Neil has served as CEO of Togetherwork since its founding in 2016. He has more than 20 years’ experience as a software and payments entrepreneur and executive, nurturing and growing successful fintech companies. He spent 11 years building CashEdge from start-up through its sale to Fiserv for $465 million, where he subsequently served as SVP, Payments. He later served as Chief Revenue Officer of Payoneer, a leading global payments company, where he oversaw all sales and marketing activity, and has been an advisor and board member of several payments start-ups. Earlier in his career, Neil earned his AB from Princeton University, his MBA from Columbia University and worked as a management consultant at McKinsey & Company. ---- Jake Fabbri With over two decades of experience in association technology management, Jake has designed and expertly executed dozens of strategies that have consistently resulted in solid revenue growth for his teams and earned high satisfaction ratings among his customers. His expertise in marketing to a wide range of business clients, his deep understanding of the technology behind SaaS Software Solutions, and his quick grasp of Fonteva’s unique position in the market helped him make a seamless transition into his role as CMO. Prior positions include Senior Marketing Manager at ASI and Director of Marketing at BroadPoint Technologies. Jake received a BA in Business and Marketing at The Catholic University of America and an MS in Information Systems Technology from The George Washington University. ---- Pat McGlynn As Fonteva’s President, Pat McGlynn is responsible for the overall strategy and business operations in the U.S. and Europe. Previously, as Fonteva's Chief Revenue Officer, he successfully expanded Fonteva’s presence in the association and events markets on both continents. Pat has spent the past 12 years in the technology sector, helping mission-driven organizations in healthcare, higher education and non-profit industries with various aspects of digital transformation. Working with customers and partners, Pat acts as a consultant, collaborating with them to overcome challenges and achieve their business objectives. Earlier in his career, he worked in various leadership roles for the Corporate Executive Board, the world's largest membership-based organization for research and advisory services to corporations. Pat enjoys working with students as an Adjunct Professor at The Catholic University of America and spending time with his wife, Elizabeth, and four sons. He received his B.S. in Marketing from Clemson University and is an avid Clemson Tigers football fan. "Association Tech Acquisitions: Fonteva and the Future for the Association AMS"
60 minutes | 3 months ago
Hybrid Events in 2021 – What Works. What Doesn't. (with Tahira Endean)
Join me for this talk with Tahira Endean, head of events for the Society for Incentive Travel Excellence (SITE), about what we've learned about virtual and hybrid events this past year. This year, SITE just held their HYBRID meeting with around 1,200 signed up for the hybrid edition, and delegates joining from 53 global nations. There were smaller, in-person gatherings taking place simultaneously in Chicago and Dallas with public health protocols in place and I have just the person here to talk with us about how all of that went down...Tahira! Tahira is a serial event producer, curious meeting planner, and designer of human experiences. Three continents (so far), hundreds of events, dozens of amazing teams and thousands of transformed guests later, Tahira remains passionate about creating and delivering human-centered events. An instructor of Sustainable Event Operations, industry speaker, blogger and author, she loves learning and equally sharing knowledge and ideas. When not working, she is a wife, mother and collector of friends who appreciates any reason to connect, celebrate, and share anything with bubbles. Virtual/Hybrid/In-Person Events 2021: What Works and What Doesn't with Tahira Endean!
47 minutes | 3 months ago
Leading with Your Strengths
Leveraging your strengths at work makes you stronger personally and professionally. The world seems obsessed with fixing what's broken with people, but if you invest your energy into building on your natural talents (and your team's natural talents), your productivity and engagement will see a boost. We're talking with guest Shaara Roman, Founder and CEO, The Silverene Group Shaara Roman is a mom, wife, board member, entrepreneur, and former CHRO. Shaara and her team consult with leaders to create healthy workplaces by helping them build compelling cultures, design effective organizations and align their people programs to crush business goals. Born in India, schooled in Nigeria and England, and having lived in Greece before coming to the US to work her way through college, Shaara is a citizen of the world. This experience has instilled a desire to build bridges between different kinds of people and propelled her to launch her business in 2016. Shaara has deep leadership and executive experience and brings an authentic, creative and solution-oriented approach to client engagements. Shaara is a frequent speaker, serves on the boards of Enabled Intelligence and Arlington Soccer Association, and received an MBA from Georgetown University.
56 minutes | 3 months ago
Interview with YouMaps Creator Kristin A. Sherry
Kristin A. Sherry is a bestselling and award-winning author, globally recognized career expert, and creator of the YouMap® profile which won a 2020 Career Innovator Award from Career Directors International. She is a speaker, trainer, and author of international bestseller, YouMap, and a 2020 Pencraft award-winner in business books for Your Team Loves Mondays...Right? She is the managing partner of YouMap LLC, which certifies coaches, career services and HR professionals as YouMap® coaches and facilitators. Kristin has been a guest on Wharton Business Radio and a DisruptHR speaker. She has contributed to Entrepreneur Magazine, Inc.com and is a contributor to the 2020 Career Industry Trends white paper on the future of careers by the global think tank, Career Thought Leaders. Her children's book, You've Got Gifts!, released November 10, 2020 and self-development book, Maximize 365, releases February 2021. Kristin lives in North Carolina with her husband Xander and their children.
61 minutes | 3 months ago
How We Work Has Changed! Now What!?
Learn how you can shape the future of work through the better engagement of people with guest Troy Pfeffer. Troy developed a world-renowned and highly successful intelligence process of building and capitalizing on a company's internal employee networks. Howspace is an AI-powered digital collaboration tool that brings social learning to the forefront of your process and development initiatives. I also talk with surprise guest Paul Meyer of Tecker International to share about the challenges facing facilitators and association leaders who have to solve complex problems from a distance.
64 minutes | 5 months ago
Storytelling and Connection with Mortified Creator David Nadelberg
What is the role storytelling plays in creating deeper relationships? Dave Nadelberg is best known as the creator of Mortified and the cultural movement has now become a podcast, multiple books, a couple documentaries and the new Netflix series, The Mortified Guide. But it all started with a live show, which is still going strong across 20 cities around the world. He and co-creator Neil Katcher recently created a card game called, "I Can't Believe I Did That..." which is both a party game and an exercise in empathy and hilarity. We'll talk about the power of storytelling and the ways we can use story to better connect with other people. " Reminisce with your friends about intense pop star crushes, questionable fashion choices, and sobbing at the middle school dance with conversation prompts that spark memories of your most heartwarming, confusing, and totally OMG-worthy moments. Celebrate all your weirdest and most wonderful childhood memories and get to know your friends like never before with this gloriously awkward and honest party game for adults 17 and up--perfect for any video chat or socially distant hangout."
67 minutes | 5 months ago
10 Online Association Community Leaders Discuss the Role of Community in 2020
In a year with fewer in-person meetings and face-to-face interactions, online communities have played an important role in helping people feel more connected. In this episode of the Chat, we find out how the online community leaders for some of your favorite online communities in the association industry stepped up to the challenge in the year of COVID-19, BLM protests, and all the rest! We talk about why they created their groups, the stories they’ve heard, and the lessons they’ve learned. We also discuss the role of community during a time such as the one we are in and what opportunities there still are for even more community members to become more involved or even create their own online groups! Hear from some of your favorite online community leaders: Texts to Table (Shawn Boynes and Donté P. Shannon); Community by Association (Marjorie Anderson); Content Forum (Dina Lewis and Maggie McGary); Rogue Tulips (Cecilia Sepp); Blk+Brn Professionals (Rhonda Payne); Association Rockstars (Lowell Aplebaum and Amy Hager); and Association Morning Coffee (Nicole Araujo).
58 minutes | 5 months ago
Facilitation The One Skill that Makes Everyone Better with Jeffrey Cufaude
So much more becomes possible when more people in an organization are capable, competent, and confident in facilitating or making facilitative contributions. After a long career in higher education, association management, and organizational development consulting, Jeffrey Cufaude has one purpose and passion as he begins his final career chapter: helping people facilitate better.
54 minutes | 6 months ago
Association Advocacy in the Time of COVID
What can association advocacy experts tell us about the overview of the short- and long- term impacts of the COVID-19 pandemic on associations and how the "association of associations" is engaging policy and advocacy to support the field at this critical time? We'll discuss the current political landscape on Capitol Hill, the status of recent and future Congressional COVID-19 relief packages, and the future for association advocacy efforts as a whole! (Yes, this could get very meta.) The success of policy and advocacy efforts is amplified by an informed and active community! Don't miss this Association Chat interview with Mary Kate Cunningham, CAE, and Chris Vest, CAE, of the American Society of Association Executives (ASAE).
59 minutes | 6 months ago
How to Look Sound Better on Video Advice from an AV Digital Master Trainer
In the year of COVID-19, everyone wants to know, "How can I look better on video?" Charles "Chuck" Espinoza, AVIXA Staff Instructor, has over 27 years’ experience in the Audio-video industry with 13 years in the United States Marine Corps-8 of those years as Platoon Sergeant and Marksmanship instructor. Espinoza has contributed to the development of hundreds of audiovisual professionals in his numerous professional training roles, as well as through his leadership in AVIXA, the Audio Visual Integrated Experience Association. Intro [00:00] What kind of tech are you using in your mobile office? Peripherals? [02:26] The importance of camera angles and facial expressions [03:30] Discussing the document camera [05:15] When you teach people how to look better on video, where do you begin? [09:47] The importance of "sanitizing the environment" of any sensitive information in your camera shot [18:24] Discussing my new background! [19:03] More about the document camera! [19:59] How to reach Chuck [22:04] Guidelines for video backgrounds [25:43] With so many people showing up for meetings, events, the news, even award shows, from their homes; do you – someone with vast experience and knowledge of AV – have any pet peeves on common mistakes we’re all making that really gets to you every time you hear or see them? [36:10] Preparation as a sign of respect for yourself and for others [40:50] What do you do when things do go wrong? [43:43] Have you ever met a celebrity? If so, share your favorite story of that meeting?! [54:43] Join the private Facebook group for association Chat! FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Become an Association Chat PATREON patron: https://www.patreon.com/associationchat In the U.S. Marine Corps, Espinoza was the Chief Sound System Engineer for the United States Marine Corps’ Musical field units. Since retiring from the Marines, he has held a variety of positions supporting commercial and federal government clients, including sound system engineer, project manager, senior integration engineer, chief training officer, quality assurance engineer, and Director of Operations. Don’t miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat
3 minutes | 7 months ago
Today I'm going to let you in on a secret...
What unusual hobby or skill do you do for yourself that has helped or could help you in business? Post your unusual hobbies or skills in the comments or tweet to me @kikilitalien!
54 minutes | 7 months ago
Marketing Your Association While Building Your Personal Brand in 2020
Look, we know times can be tough in association marketing (and for your own personal branding, as well!). But Sherron Washington is determined to show us how to transform our challenges into opportunities. Learn how she has continued to build her brand, start a meaningful movement (#YourWorthIsValued), and grow her business(es) in the midst of a global pandemic. Find out how what Sherron thinks associations need to know about marketing in today's difficult climate and how she has elevated her personal brand to experience greater resilience and opportunity! - Intro to Sherron Washington [00:00] - “Stay ready, so you don’t have to get ready!” [01:10] - Part of what your business is all about is speaking and training – you hold incredible leadership events – how have you adapted your business in 2020? [3:41] - You aren’t afraid of making big statements and making waves – can you talk with me about the #YourWorthIsValued campaign I saw earlier this year on DC’s Fox5 news? #YourWorthIsValued social media campaign is designed to combat negative images seen in media. [8:19] - Advice for people facing challenges and uncertainty in their careers or professions. [14:02] - Can other people really support you and be happy for your success? What is the benefit of having your own tribe? [17:35] - What do you think association marketers need to know this year when it comes to marcomm efforts? [21:59] - On the importance of considering the association's mission statement for complex communications and any economical challenges your organization may face. [28:29] - At the end of every interview, I have started asking the podcast guest the question of the week that I ask in the private Facebook group for Association Chat. This week's question: "What is your best advice for someone who wants to work in associations?" [48:50] A leading expert in the marcomm industry, Sherron provides innovative, solution-driven insight, that identifies ideal marketing techniques. #BrandBuilding #personalbrand #BoostYourBrand
55 minutes | 7 months ago
Why Demographic Stereotypes Must Die
Instead of relying on guesswork and opinion to understand why groups of people behave the way they do, today’s technology allows us to analyze and synthesize data. When we truly understand what we all value most, we can unleash enormous passion and power. This is the fundamental disruption of our time: we can now predict and influence what people will do next. David Allison, founder of The Valuegraphics Database, is our guest for this episode of Association Chat podcast. After a career spent developing ideas and concepts to engage stakeholders for several hundred organizations, David Allison recognized the need for a more scientific method to determine what really influences people to do the things they do. The result is The Valuegraphics Database, the first global dataset created specifically to help organizations predict and influence behavior using the values we share. My favorite quote from this interview came right at the end. "If you need any proof that demographics are harmful and hurtful and divisive, and cause all kinds of strife in our world; I'll point you to a few examples. Black Lives Matter. The Gay Rights Movement. The Women's Rights Movement. These are all demographics, demographic groups, standing up and saying, 'Do not treat me like a demographic. Treat me like a human being. Do not judge me based on my gender, my sexual orientation, the color of my skin. None of that matters. I just want to be a human, like the rest of you.' I can't think of any more powerful condemnation of how terrible demographics are for our society." #ValuesThinking #BehavioralScience #DataDriven
56 minutes | 7 months ago
Eating at a Meeting: The New Identity of Event F&B
With smaller meetings, limited dine-in, hybrid options, and modified service styles, how can associations design F&B experiences that generate crave-ability for both in-person and online participants? Tracy is the dietary needs expert. Meetings Industry Changemaker. Certified Special Events Professional. thrive! meetings & events is a full-service event and culinary consulting firm that works with meeting planners and food service providers to create safe and healthy food and beverage experiences. Tracy is also the person you need when you want to have food be a part of your events and you need an expert. She has a passion for safe and inclusive F&B and with her expertise through research, thoughtful analysis, and real-world strategies; Tracy helps her clients establish best practices, mitigate risk, improve experiences, and increase profit with the F&B they serve.
62 minutes | 8 months ago
Embrace Your Black Sheep Values with Brant Menswar
Have you embraced your black sheep values? For this episode, I interviewed Brant Menswar who was named in the nation's “Top 10 Motivational Speakers.” He is an award-winning musician and founder of the band Big Kettle Drum, and he’s also the CEO and founder of Rock Star Impact, a boutique agency that helps individuals and organizations to define and live by their values. Brant is the author of the book Rock ‘n’ Roll With It: Overcoming the Challenge of Change, and his next book, Black Sheep, is out in October 2020. - Intro [00:00] - What’s been Brant's high and low from this period? [2:02] - Was Brant a natural performer? [6:41] - Why is the book called Black Sheep? [11:24] - Question of the Week: What’s one thing you wish you had known when you began your career? [41:46] FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680... WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/association... FACEBOOK: https://www.facebook.com/groups/Assoc... PATREON: https://www.patreon.com/associationchat APPLE: https://podcasts.apple.com/us/podcast... Have you joined the Association Chat mailing list? Don’t miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-w... THE FREE 5-WEEK COURSE Rock Your Flock: Leading with Deliberate Intention Thursdays, Oct 1, 8, 15, 22, 29 Option #1: 11am PDT/2pm EDT Enroll at https://us02web.zoom.us/meeting/regis... Option #2: 4pm PDT/7pm EDT Enroll https://us02web.zoom.us/meeting/regis... Ready to empower success in every aspect of your life? In this powerful course, values expert Brant Menswar shows you how to live a life of purpose, passion, and significance by unleashing your 100 percent, authentically original, black sheep values―five core non-negotiables that make you… you! This high-octane, entertaining, how-to course delivers one-of-a-kind wisdom for living the amazing life you were always meant to live. You’ll learn by doing, tapping into what makes you an extraordinary original as you discover and embrace the non-negotiables that are at your core. Learning outcomes: • Unleash the power of being uniquely and wholly you every day. • Have an accurate, clear and meaningful statement of purpose for your life. • Live with deliberate intention and practically manifest what matters. • Make good decisions rooted in your values rather than the moment. • Align with your team and organization to tap into your full potential for success. #brantmenswar #blacksheep #leadwithintention
35 minutes | 8 months ago
Coronavirus, Comedy, and Fighting Other Monsters
This episode features my interview with co-creator of the 'Asians Strike Back' Comedy Show which highlights the topics of racism & misinformation, Kyle Marian. Kyle Marian is a comedian, producer, science communications consultant, & former physical anthropologist. She produces & hosts socially-mindful, inclusive, & accessible comedy shows. She and Esther Chen have decided to combat coronavirus-based racism with comedy and science. In response to the racism they were witnessing, Marian and Chen hosted their comedy show “Asians Strike Back: A Coronavirus Comedy & Science Show” on March 1, 2020. The show had both Asian comedians and scientists discuss the pandemic with both jokes and information on how to properly prevent the spread of the virus. They worked with Symposium: Academic StandUp and the Caveat to host the event in New York City. When I interviewed Kyle, it was just after COVID-19 had been officially declared a pandemic by the WHO. FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ PATREON: https://www.patreon.com/associationchat APPLE: https://podcasts.apple.com/us/podcast/association-chat-podcast/id1221431539
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