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9 minutes | Jan 10, 2022
Medical Professional Liability Risk Management: The Difference is in the Data
Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. If you have ever wondered what working for a professional liability insurance carrier is like, this podcast, the second of the series, is the podcast for you. Medical professional liability carrier risk managers use traditional sources of data as well as real world data to help covered insureds improve patient safety and manage risk. Listen in if you want to know more.
12 minutes | Jan 3, 2022
Managing Risk in Long Term Care and Senior Living Settings
Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The first of the series will explore the unique challenges of health care risk management in the skilled nursing care, assisted living and independent living settings.
16 minutes | Dec 7, 2021
How to Engage and the Importance of the Executive Leader as a Sponsor for the RCA Process
Discussion with an executive leader on the importance of the role of a Executive Sponsor in the RCA process and how to keep engaged and remove barriers.
18 minutes | Dec 3, 2021
Competency Assessment of the Late Career Practitioner: Clinician- Challenge or Conundrum
This podcast will address the issue of assessing competency of the late career practitioner, why it is a concern to providers and administrators, what positions professional organizations have taken and how can risk management strategies support assessment.
15 minutes | Dec 2, 2021
Reducing Clinician Burden and Alert Fatigue
Clinical decision support (CDS) alerts hold promise to improve patient safety but may also endanger it. Finding the balance between effectiveness, efficiency, safety, burden, and clinician concerns such as loss of autonomy will remain a challenge. With appropriate governance, monitoring, and analysis it will be possible to optimize alerting within clinical workflows and share knowledge and strategies across organizations to improve safety by effective use of CDS without contributing to alert fatigue and burden for clinicians.
17 minutes | Oct 15, 2021
The “Black Hole” of Event Reporting: Lessons Learned From Providing Feedback on Patient ...
In our journey to create a highly reliable, safety-focused organization using insights from risk and patient safety events to drive change, we faced a long-standing challenge: “Is anyone reading these event reports and doing something about them?” At Milton S. Hershey Medical Center, we set out to remove this “black hole” perception by leveraging existing technology in our risk management software to collect individualized feedback entered at the time of our review and to automate emails to the reporter the next day.
18 minutes | Sep 23, 2021
"The FUN-omenal™ Workplace
How to have more fun in the workplace, get more done, and bring out the best in everyone. “Fun” was the power of “positivity” that helped catapult a small carrier into a force that changed the airline industry. Learn how these FUN -omenal™ best practices The 3-E's (Energize-Engage-Enrich) and the 3-Views (PreView. HereView. ReView) can make you FUN-omenal, too, and irresistibly attractive in your communication with others.
12 minutes | Sep 8, 2021
Pack Your Bags! Heading to the ASHRM Annual Conference 2021
Are you a new member to ASHRM? Are you a seasoned member who has not attended a conference in the past? This podcast will explore a member’s perspective on tips for the Annual Conference New Comer or maybe you have been away from the Annual Conference and you are joining us for the first time. Hear how one member has navigated national conference attendance.
11 minutes | Jul 6, 2021
ASHRM ERM and the Adoption of the COSO Framework
In 2019, ASHRM aligned its ERM approach with the updated 2017 COSO Framework. But how does this framework, commonly used in the finance or accounting fields, align with our work in health care? This podcast, delivered by two of the ERM faculty, will look to answer this question and provide listeners with concepts to continue the ERM conversation within their organizations.
14 minutes | Jun 22, 2021
Risk Management Leadership: A View From Above
Risk Managers do amazing work. Yet challenges with “doing” versus “leading” can result in being overworked, undervalued, and undefined. This session explores strategies to address the challenges and support development as Risk Management leaders.
18 minutes | May 4, 2021
Making Cyber Risk an Enterprise Risk Management Concern
Cyber risk does not exist in isolation. A successful cyberattack doesn’t just threaten your organization’s protected health information or other sensitive data; cyber risk is inextricably linked to the other risks your organization faces. A successful cyberattack could trigger an enforcement action by a regulatory body, such as the Office for Civil Rights or the Federal Trade Commission. A ransomware attack could lead to business interruption and an expensive payoff to resume operations. Other consequences might include damage to your organization’s reputation, lost patients and revenues, a medical malpractice lawsuit or a negligence lawsuit against C-suite executives and board members. Downstream, the consequences can also turn into talent acquisition challenges, higher cost of capital and higher insurance premiums. An adverse cyber event can result in serious negative financial, regulatory, reputational, and clinical consequences.Drawing on his nearly 40 years of experience supporting hundreds of hospitals and health systems with compliance risk management and cyber risk management initiatives, Bob Chaput discusses the important collaboration between the Chief Risk Officer and the Chief Information Security Officer in developing a more comprehensive enterprise cyber risk management strategy for securing healthcare data, system and devices that is part of the organization’s broader Enterprise Risk Management program.
15 minutes | Apr 27, 2021
Reducing Stigma: People Matter, Words Matter
The American Hospital Association has launched its new People Matter, Words Matter poster series to help combat behavioral health stigma in health care settings by encouraging providers to adopt respectful, patient-centered language. In the first poster, Linden Oaks Behavioral Health provided information on using people-first language, which primarily acknowledges the person rather than the illness or disability. This podcast discusses the first poster in the series.
16 minutes | Mar 24, 2021
Balancing or Advancing Your Risk Professional Role
In today’s healthcare environment, even without COVID-19, we have scarce resources, struggles for market share, and a challenge in the breadth and depth of services. Since we have added COVID-19 to the mix, we are seeing more role combinations or even furloughs and position eliminations impacting risk departments. Many risk management professionals are experiencing role expansion to include other duties or to include whole roles that were held by others. This podcast is not only going to speak to skills that risk professionals have that can be transferred to other roles but also share experience in steps to plan for the next step in one’s career.
18 minutes | Mar 2, 2021
ASHRM Behavioral Health WhitePaper Series
Behavioral Health focus is paramount in today’s ever-changing environment to ensure safe and trusted health care. Kristen and Doris developed a 3-part whitepaper for ASHRM looking at providing treatment for patients with behavioral health issues who are treated across the spectrum of care including: inpatient, outpatient, and in emergency/ambulatory care. Go to ASHRM’s website and download all 3 whitepapers for FREE!
18 minutes | Jan 21, 2021
Recognizing and Managing Bias in Healthcare
In this conversation, we explore the definitions and impact of unconscious and implicit biases on healthcare delivery and patient safety, centering specific biases including: relation, race, gender identity and expression, sexual orientation, age, and mental health. This discussion, an adjunct to the Whitepaper series on Recognizing and Managing Bias in Healthcare, facilitates evaluation of current healthcare environments and identification of strategies, tools, and interventions to address conscious or implicit bias in healthcare.
18 minutes | Dec 29, 2020
Fundamentals of Documentation in an Age of Electronics
Join Grace, Melanie, and Tonya as they discuss some fundamental questions on documentation within medical records. Find out what risk managers and lawyers really experience on issues of documentation in medical records, suggestions on how to avoid common pitfalls, and things to keep in mind when documenting within a patient’s record.
21 minutes | Nov 6, 2020
Reducing Violence in Health Care Settings – Lessons From the Mayo Clinic
In this panel interview, Rebecca Chickey, MPH, and Dr. Neel Shah shares the different preventative measures hospitals are taking to reduce violence in hospitals.
17 minutes | Sep 18, 2020
Developing Effective Key Risk Indicators (KRIs) and Executive/Board Risk Reports
James Lam discusses Health Care and Enterprise Risk Management on developing effective Key Risk Indicators (KRIs) and Executive/Board Risk Reports.
21 minutes | Aug 10, 2020
My Stress Meter – How am I Doing
We typically face stressors that are in the moment or perhaps come-and-go; like a stress around the annual budget. For many years literature and research have brought emotional intelligence and resilience to our consciousness. This podcast with Dr. Michelle Kinneer will remind us why it is so important; and how to care for ourselves especially during times when stress seems to be endless.
21 minutes | May 18, 2020
The Leadership Journey: One Risk Manager’s Path to the Top
The leadership journey is never straight and easy - bumps, turns, and twists are plentiful and many stumble without support and education to guide them. But when someone pushes on and overcomes the obstacles, a true leader emerges. Meg will share her own story on how she overcame the many bumps on her career journey to become the leader, mentor, friend, and colleague to so many of us in health care.
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